Hard Drive Highest Activity time 100%
Hello. I own a Portege R835-P94. I was using it normally, just surfing the web and suddenly it turns really slow and unresponsive. I noticed that the hdd led stays green (not blinking, just solid green) and I opened task manager trying to find the problem. No processes were usign so much resources but in the resource monitor the disk activity shows some abnormality. The highest activity time was 100%. I restart my laptop and the problem was gone for a couple of minutes but it came back again and this time a blue screen error appeared.
I attache an image that shows the activity of the disk in wich you can see a peaks of activity time. Each time it reaches 100% the hard drive make an abnormal sound.
Is a 640GB disk with 454GB free space.
I have desfragmented the disk, chek for erros but nothing works. I hope some of you can help me.
(sorry for my bad english)
Attachments:
resources.png 76 KB
Portege R835-P94
Show us the whole path, so we can see the file name.
a blue screen error appeared
And attach the corresponding *.dmp file from the C:\Windows\Minidump folder.
-Jerry
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Dv4-1275mx freeze for few mins and disk 100% highest active time.
I bought a dv4-1275mx in june and about a week ago, my laptop started to freeze for few minutes and come back.In that time, i didn't do anything and when i checked Resource Monitor (already opened), i saw 100% in Highest Active time in Disk with small data read. This happened several times and when i checked the events, i found following,
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Error 6/23/2009 9:49:06 PM atapi 11 None The driver detected a controller error on \Device\Ide\IdePort0.
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I can attach Full events if want. Is this problem comes due to an hardware or OS error? Pls help.
Thanks.I own two of the dv4-1275mx laptops. Both machines were purchased around June of 2009 from Best Buy, and both machines are doing the same thing as what has been described here. It appears that this model has a flaw, or certain production runs have this flaw. I have done an exhaustive amount of research about this problem and know quite a bit about it.
But, good luck getting HP's Customer No-Service department to actually fix the problem. If you try to get them to fix it, you are about to be taken for quite a ride. They have been absolutely no help in diagnosing the problem, and I am still trying to get them to acknowledge and fix the problem with these laptops.
The problem is with the hard disk controller. It happens both with the built-in hard disk drive and with an external disk drive. It occurs whenever you place a significant load on the disk controller. When the problem occurs, the machine will lock up for 60 seconds at a time. Eventually, the driver times out, resets the disk, and drive activity continues until it happens again.
Normally, the problem is very intermittent because normal usage of the machine doesn't always trigger this problem. However, I have been able to replicate the problem consistently using a backup program called Macrium Reflect (free edition). If I use Macrium Reflect to back up or restore the hard disk image using an external disk drive plugged into the eSATA port, then the ATAPI errors in the log appear immediately after it begins copying data. Eventually, the backup will fail.
The worst part about this is the data corruption. If the lock-up condition occurs when a disk write is happening, then the data being written will get corrupted and you will lose data. I have had disks that have gradually gotten so corrupted that they won't boot anymore. I have spent a countless number of hours backing up, restoring, and attempting to use the machine despite these problems.
After doing further research and testing, it appears that this type of problem is not uncommon to the AMD M780G / ATI Radeon 3200 chipset that these laptops use. If you search the Internet for this type of error, you will find a number of HP and Non-HP customers complaining about this same issue with this chipset on different machines. This leads me to believe that the problem might be with the chipset itself.
I have attempted to find a software remedy to the problem with no success. This included trying all of the following:
- Trying Windows Vista 64 with various configurations of service packs and updates.
- Using the Microsoft AHCI driver and the ATI-supplied AHCI driver for the Radeon 3200 series
- Using different BIOS revisions
- Trying to find a magic combination of AHCI driver and BIOS revision that would work
- Trying various settings for disk write caching
- Turning of DMA on the controller
- Uninstalling every piece of HP-supplied software that I could think of that might have even the slightest possibility of interfering with the hard disk controller
None of this worked. Eventually, I concluded that this is a hardware problem that isn't going to get fixed through software.
Sadly, after doing all of this research, HP has not been helpful with getting this problem fixed. In the past, I have owned laptops from Dell and Toshiba, and while I know that no manufacturer is perfect, I have not had many issues getting prompt and reliable service from either of those two companies when I needed it. This is the first time I have purchased an HP laptop. And after the customer no-service experiences I have had, it is likely to be the last time I purchase an HP laptop.
HP's technical support seems to think that re-imaging the drive to reset the machine to factory defaults cures all problems. Over the phone, they have made me do this a couple of times, insisting that the problem is a result of a virus or something I installed on my machine.
Recently, I sent both of my laptops to them for service. To assist them, I included the details of all of the research that I had done. I gave them copies of this information both electronically, and included inside the box with the laptop. The information had details on the steps that I tried, and links to websites documenting problems with the M780G chipset. It also had details on how to replicate the problem with Macrium Reflect. I even re-imaged the machine back to the factory image, and installed Macrium Reflect for their convenience. And what did HP's service department do? They re-imaged the hard drive again and sent it back to me without even bothering to run my test! This is just absolutely moronic. Either the service technician can't read, or the service technician just doesn't care about fixing customer problems!
My complaints about HP's service are as follows:
There is no sense of urgency about fixing problems. I have been enduring this issue for 9 months now. But no one seems to care.
It takes forever for them to turn around machines in their service department. With Dell, I used to have a working laptop in my hands in 5 days, tops. What's worse is that they ship the packages via FedEx Ground with signature confirmation. (If you work a normal day job, good luck trying to get your package from FedEx Ground, which is only open when I am at work.)
The telephone and online support personnel often don't listen to you, and the details of problems don't ever seem to be recorded anywhere. I have had to explain this problem over and over for various people who seemed almost completely ignorant about the problems I have been experiencing.
The technicians are not competent, even when you tell them what needs to be fixed.
As far as I am concerned, HP has not been honoring the warranty on my machines. This is has been frustrating beyond words. I am at the point where I just want two new laptops without this chipset, but I seriously doubt I will ever get that. To all of you who are experiencing the same issue as I am, I wish you the best of luck in getting HP to resolve this problem--you are going to need it! -
100% highest active time for HDD
I have the 100% highest active time issue....
This seems to be a well known problem, however no solution is found for it yet. I have done pretty much everything imaginable from scans to system tuneups and configurations.
I reinstalled the OS (several times with different versions like pro, ultimate, enterprize ), switched to win 8... got the latest Bios update, got the latest drivers from HP then downloaded them from intel website, I even got the driver for the disk from the manufacturers website, changed the AHCI mode to RAID (- which also enables AHCI btw)... nothing works.
The completely fresh install of any OS with only the drivers installed runs the HDD on 85-100% in idle.
I have some experience in this and from what I saw till now, the Highest active time varies normaly between 10-25% (more or less) even if your disk is performing some more demanding stuff.
Till recently I thaught that my HDD is to blame, but its not...other guys also face the same issue after replacing it.
(The disk and memories installed also pass all diagnosticks and checks without problem)
With i5 540m - 2.53 ghz, 8gb memory and the overall performance of the system is unbelivable LOW.
I have issues browsing the web, not mentioning other stuff.
Please, whoever reads this post and decides to advise with some solution like disabling search indexing for windows, or sfc scan or drive diagnosticks or pagefile size changes/ disabling, editing the startup services/apps, defrag/cleanup and so on and so on... You can spear that time for you cause the list of the things Ive done to solve this issue is allready too long to fit it in this post.
Recently I ordered an original instalation kit from HP which should arrive soon but at this point I think that the issue can only be solved by replacing the laptop.
*I have no idea what the kit contains, but this is the only thing I havent try yet.
Can this be Kernel related?
Does anybody have any ideas or permanent fix for this???I have the 100% highest active time issue....
This seems to be a well known problem, however no solution is found for it yet. I have done pretty much everything imaginable from scans to system tuneups and configurations.
I reinstalled the OS (several times with different versions like pro, ultimate, enterprize ), switched to win 8... got the latest Bios update, got the latest drivers from HP then downloaded them from intel website, I even got the driver for the disk from the manufacturers website, changed the AHCI mode to RAID (- which also enables AHCI btw)... nothing works.
The completely fresh install of any OS with only the drivers installed runs the HDD on 85-100% in idle.
I have some experience in this and from what I saw till now, the Highest active time varies normaly between 10-25% (more or less) even if your disk is performing some more demanding stuff.
Till recently I thaught that my HDD is to blame, but its not...other guys also face the same issue after replacing it.
(The disk and memories installed also pass all diagnosticks and checks without problem)
With i5 540m - 2.53 ghz, 8gb memory and the overall performance of the system is unbelivable LOW.
I have issues browsing the web, not mentioning other stuff.
Please, whoever reads this post and decides to advise with some solution like disabling search indexing for windows, or sfc scan or drive diagnosticks or pagefile size changes/ disabling, editing the startup services/apps, defrag/cleanup and so on and so on... You can spear that time for you cause the list of the things Ive done to solve this issue is allready too long to fit it in this post.
Recently I ordered an original instalation kit from HP which should arrive soon but at this point I think that the issue can only be solved by replacing the laptop.
*I have no idea what the kit contains, but this is the only thing I havent try yet.
Can this be Kernel related?
Does anybody have any ideas or permanent fix for this??? -
Windows Randomly Freezes when Resource Monitor Disk Highest Active Time Maxed Out
I'm getting this same problem as this person:
http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/4e33c8d9-fc3d-434b-8dd0-29965d1aa0a2
Except that it seems to happen at random. While playing a game, browsing the net or when it's just sitting idle.
Hard drive light goes solid, the blue line (% highest active time) in the resource monitor disk graph stays peaked at 100% but
relatively little or no hard disk activity.
My mouse is also usually still responsive.
Some apps will continue to work, but if I click on them they will usually become unresponsive, same goes if I attempt to click on the Windows Start button. If I'm playing a game, it will stutter or freeze and a .5-1 second sound clip will continuously loop
until it's done (meaning the hard drive light is no longer solid and blue line is no longer peaking).
It is also the same for me that occasionally the OS will freeze completely and I will need to hold down the power button to reboot, but this is usually more rare.
I've checked the Event Viewer and there are no errors that coincide with the problem.
I've run chkdsk and no errors were returned. Same when I ran Memtest86+ to check RAM, no errors.
My stats are:
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-Intel Core i-7 960 3.2Ghz
-eVGA 132-BL-E758-A1 X58 Motherboard
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-eVGA 012-P3-1472-AR GeForce GTX 470 (Fermi) SuperClocked 1280MB 320-bit GDDR5 (x2 SLI)
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How about updating the BIOS and all devices' driver from the manufacture's site?
I suspect it is the task schedule running in the background. If you want to narrow down the issue, you may need some monitor tools and then analyze.
http://technet.microsoft.com/en-us/sysinternals/bb896645
To analyze the process, it is better to contact Microsoft Customer Service and Support (CSS) via telephone to get more efficient support.
Microsoft Customer Service (800) 426-9400 is available Monday through Friday, from 6:30 A.M. to 5:30 P.M. pacific time.
Best Regards,
Niki
Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8
Unfortunately, Time Machine backups that are stored on a drive that has been connected directly to a Mac are completely different than Time Machine backups that are stored on a Time Capsule.
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http://pondini.org/TM/18.html
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http://www.apple.com/itunes/inside-itunes/2011/01/keeping-multiple-itunes-librar ies-on-a-single-computerif-you-share-your-computer-with-others-and-you.html -
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Something similar happened once before with a pdf file, but it stopped when I shut down Firefox, rebooted, and reopened in Safe Mode. Now the condition is permanent. Is there a fix? -
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Is it a USB hard drive? USB hard drives have the problem of not giving full speed if they are hooked up on the same bus as keyboards and mice. Double check your profiler to make sure that is not a problem. If it is Firewire, make sure there aren't other firewire devices in use at the same time. I recommend not only keeping a Time Machine backup, but also a clone, and if you do use Time Machine, to make sure the Time Machine drive or partition is at least twice the size of the original drive.
-
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Format the HDD in Disk Utility>Erase to Mac OS Extended (Journaled) and the open System Preferences>Time Machine and set up the external disk as the Time Machine HDD. Then look at the Options, and exclude what you do not want backed up.
Ciao. -
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Let me be clear.. you want to partition the one disk.. use it for TM and move your files to the external disk.. and then backup to the same disk.. You can do it.. but that is not a backup.. that is an experiment in how long you can get away with running files and backups on the same disk before you lose everything.. like Russian Roulette.. pull the trigger enough times and laws of probability will do you in.
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No.. you can buy special USB and Thunderbolt external drives that support RAID..
BUT that is still not a backup.. let me show why.. you make a silly move and corrupt your file in aperture.. it is not that rare.
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Delete a photo it is deleted across all disks.. you have no recovery.
Alway, always consider RAID system one disk.. backup onto another disk.. and if the photos or movies are at all important to you.. ie your family .. make another copy and store in a relatives house.. There is no such thing as too much redundancy. -
how do you remove back up data from the memory storage? my storage data states that i have over 80gb of data used for back ups and i dont know why as i use a external hard drive as a time machine .now my 250gb flash storage is nearly full.. HELP!
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space. -
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Tirrel wrote:
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Can I set up multiple usb hard drives- one for time machine and a second for media?
Can one also print wirelessly with an old HP C6280 printer?Can I set up multiple usb hard drives- one for time machine and a second for media?
Yes.
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I have an IMAC and I'm running OSX 10.9.2. I'd like to store my Aperture /IMovie Libraries on an external hard drive. In addition, I'd like to partition the external hard drive so that Time Machine can use it to both back up my IMac and the external library drives. Is this possible? Can I set up a RAID 5 format for redundancy?
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Let me be clear.. you want to partition the one disk.. use it for TM and move your files to the external disk.. and then backup to the same disk.. You can do it.. but that is not a backup.. that is an experiment in how long you can get away with running files and backups on the same disk before you lose everything.. like Russian Roulette.. pull the trigger enough times and laws of probability will do you in.
You must have backups on a different disk .. otherwise it is pointless.
Can I set up a RAID 5 format for redundancy?
No.. you can buy special USB and Thunderbolt external drives that support RAID..
BUT that is still not a backup.. let me show why.. you make a silly move and corrupt your file in aperture.. it is not that rare.
Raid will corrupt all copies of the files.. it is replicated across all disks.
Delete a photo it is deleted across all disks.. you have no recovery.
Alway, always consider RAID system one disk.. backup onto another disk.. and if the photos or movies are at all important to you.. ie your family .. make another copy and store in a relatives house.. There is no such thing as too much redundancy. -
I want to take files from my PC (using a Seagate external hard drive) then plug this Seagate External hard drive into my Mac Book Pro and move the files from the Seagate External Hard drive onto my Time Capsule. I do not want to put these files on my Mac. How do I do this? Where do I put these files on my Time Capsule? Will it affect the functioning of my Time Capsule?
Mixing files with data is not always great idea.
See info here.
Q3 http://pondini.org/TM/Time_Capsule.html
Why not just connect the PC directly to the TC by ethernet and copy the files over?
It is hugely faster and much less mucking around.
In windows load the airport utility for windows.. if you have not already as this will help you access the drive.
There is more info here.
http://support.apple.com/kb/HT1331
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