Hard Drive I/O Errors

Hi,
I've bought a new iMac G5 2.0 17" about two months ago. It worked fine for the first month and then started to hangup randomly for a few minutes. I can move the mouse cursor but it shows the spinning "beachball" but the computer stays frozen .. After a few minutes everything is back to normal.. I noticed that I have the following error messages in the system.log after the hangup occures: "/dev/disk0s3: I/O Error" .. I thought it's dying hard drive, so I backed up the whole system to my external firewire drive, reinstalled Tiger on the internal drive (with complete format and zeroing the drive) and contionued using the computer.. It seemed OK for a few days until last night.I was browsing the internet and at the same time iTunes was running when the computer hung up again .. only this time it remained frozen fo about 40 minutes. I've had to reset it by holding the power button.. After the restart it won't boot from the internal hard drive anymore.. It goes to the at the gray screen with the spinning circle and stays there forever.
I booted from my backup firewire hard drive and checked the internal drive using Disk Utility's First Aid.. after a few checks Disk Utility reported that the disk was repaired.Anyway the iMac still couldn't boot from it.. I also experienced the same hangup and the same error showed in the system.log while running from the firewire hard drive: "/dev/disk1s11: I/O Error" (disk1s11 is my firewire harddrive). So the issue couldn't be hard drive related... I ran Apple Hardware Test several times and it reports everything is OK. I'm new to Macs so I don't know what to do at this point. Should I send the computer for repair? Or could this be a software related issue?
Any help is greatly appreciated.
Thanks!

Seems as the harddisk of my new 20" imac just passed away. Does not show up, neither from diskutility nor diskwarrior, and there's this very ugly sound from the harddisk that definitely shows something is wrong. The apple hardware test showed no problems though… This must be a new record, I have had to reinstall the system at least 5 times, initialize the disk two times, and now there's nothing to initialize anymore. All of it in less than two months (this being the second iMac they send me, the first one had a defective superdrive).
Apple support, here we go again

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    [ 268.642744] end_request: I/O error, dev sdb, sector 621840
    [ 268.849950] sd 2:0:0:0: [sdb] Unhandled sense code
    [ 268.849956] sd 2:0:0:0: [sdb] Result: hostbyte=0x00 driverbyte=0x08
    [ 268.849961] sd 2:0:0:0: [sdb] Sense Key : 0x3 [current]
    [ 268.849967] sd 2:0:0:0: [sdb] ASC=0xc ASCQ=0x0
    [ 268.849971] sd 2:0:0:0: [sdb] CDB: cdb[0]=0x2a: 2a 00 00 09 7e 00 00 00 f0 00
    [ 268.850004] end_request: I/O error, dev sdb, sector 622080
    [ 269.057592] sd 2:0:0:0: [sdb] Unhandled sense code
    [ 269.057598] sd 2:0:0:0: [sdb] Result: hostbyte=0x00 driverbyte=0x08
    [ 269.057603] sd 2:0:0:0: [sdb] Sense Key : 0x3 [current]
    [ 269.057608] sd 2:0:0:0: [sdb] ASC=0xc ASCQ=0x0
    [ 269.057612] sd 2:0:0:0: [sdb] CDB: cdb[0]=0x2a: 2a 00 00 09 7e f0 00 00 f0 00
    [ 269.057624] end_request: I/O error, dev sdb, sector 622320
    [ 299.466711] usb 1-1: reset high speed USB device number 3 using ehci_hcd
    [ 329.760049] usb 1-1: reset high speed USB device number 3 using ehci_hcd
    [ 354.454537] usb 1-1: USB disconnect, device number 3
    [ 354.458395] sd 2:0:0:0: [sdb] Unhandled error code
    [ 354.458404] sd 2:0:0:0: [sdb] Result: hostbyte=0x01 driverbyte=0x00
    [ 354.458412] sd 2:0:0:0: [sdb] CDB: cdb[0]=0x2a: 2a 00 00 09 7f e0 00 00 f0 00
    [ 354.458431] end_request: I/O error, dev sdb, sector 622560
    [ 354.458446] quiet_error: 170 callbacks suppressed
    [ 354.458451] Buffer I/O error on device sdb, logical block 77820
    For the sake of completeness, here are the SMART values:
    smartctl 5.40 2010-02-03 r3060 [i686-pc-linux-gnu] (local build)
    Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net
    === START OF INFORMATION SECTION ===
    Device Model: WDC WD5000BUDT-63G8FY0
    Firmware Version: 01.01A01
    User Capacity: 500,107,862,016 bytes
    Device is: Not in smartctl database [for details use: -P showall]
    ATA Version is: 8
    ATA Standard is: Exact ATA specification draft version not indicated
    Local Time is: Sun Jul 10 09:44:26 2011 CEST
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled
    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
    General SMART Values:
    Offline data collection status: (0x00) Offline data collection activity
    was never started.
    Auto Offline Data Collection: Disabled.
    Self-test execution status: ( 0) The previous self-test routine completed
    without error or no self-test has ever
    been run.
    Total time to complete Offline
    data collection: (13560) seconds.
    Offline data collection
    capabilities: (0x7b) SMART execute Offline immediate.
    Auto Offline data collection on/off support.
    Suspend Offline collection upon new
    command.
    Offline surface scan supported.
    Self-test supported.
    Conveyance Self-test supported.
    Selective Self-test supported.
    SMART capabilities: (0x0003) Saves SMART data before entering
    power-saving mode.
    Supports SMART auto save timer.
    Error logging capability: (0x01) Error logging supported.
    General Purpose Logging supported.
    Short self-test routine
    recommended polling time: ( 2) minutes.
    Extended self-test routine
    recommended polling time: ( 158) minutes.
    Conveyance self-test routine
    recommended polling time: ( 5) minutes.
    SCT capabilities: (0x7031) SCT Status supported.
    SCT Feature Control supported.
    SCT Data Table supported.
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
    3 Spin_Up_Time 0x0027 189 185 021 Pre-fail Always - 1541
    4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 54
    5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
    7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
    9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 16
    10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
    11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
    12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 50
    192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 36
    193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 164
    194 Temperature_Celsius 0x0022 111 105 000 Old_age Always - 36
    196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
    197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
    198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
    199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
    200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
    SMART Error Log Version: 1
    No Errors Logged
    SMART Self-test log structure revision number 1
    No self-tests have been logged. [To run self-tests, use: smartctl -t]
    SMART Selective self-test log data structure revision number 1
    SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
    1 0 0 Not_testing
    2 0 0 Not_testing
    3 0 0 Not_testing
    4 0 0 Not_testing
    5 0 0 Not_testing
    Selective self-test flags (0x0):
    After scanning selected spans, do NOT read-scan remainder of disk.
    If Selective self-test is pending on power-up, resume after 0 minute delay.
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    EDITED: 1. forgot some detail in dmesg; 2. Finally got it
    Last edited by fixje (2011-07-10 11:35:06)

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