Hard drive installation troubles

I'm having trouble installing additional HDDs into the computer. I was able to install into Slot2 without any problems, but trying to put the hard drive into slot 3 or 4 won't let me push the drive all the way down..it just won't snap into place.
Has anyone else had this problem before? Ideas/suggestions?

I put my Mac Pro on its side. That way it is easy to guide it in and to gently - but firmly - put it in, and insure that it is on the set of "rails" properly.
All drive bays are the same. Mix and match, move and it won't change or different.

Similar Messages

External Hard Drive Installation to Extend DVR capacity

I recently purchased one of the recommended Western Digital 1TB SATA hard drives to extend our DVR capacity. When trying to install it, the DVR wouldn't recognize the drive. I worked through diagnostic steps with the Verizon Tech. Ultimately, they decided to send another DVR assuming my current unit was defective. When the new DVR arrived, we had the same problem. After spending more than an hour with a Tech on the phone again trying to get the DVR to recognize the drive, she said I'd need to contact Western Digital for support. I went to their website and found a very simple step in the process had been overlooked, and the Verizon Tech's appear not to be aware of it.
When you install an external drive, you start the steps through the DVR menu options to add storage. Have the new external drive plugged in to the AC power but DO NOT plug the eSATA cable into the back of the DVR until you are promoted on the TV screen through the setup menu to add the drive. If the eSATA cable is plugged in before you are prompted for that step on the TV screen, the DVR will not recognize the drive. It will let you go through the rest of the installation set-up and will reboot the DVR, but the external drive isn't recognized.

msilagy wrote:
I recently purchased one of the recommended Western Digital 1TB SATA hard drives to extend our DVR capacity. When trying to install it, the DVR wouldn't recognize the drive. I worked through diagnostic steps with the Verizon Tech. Ultimately, they decided to send another DVR assuming my current unit was defective. When the new DVR arrived, we had the same problem. After spending more than an hour with a Tech on the phone again trying to get the DVR to recognize the drive, she said I'd need to contact Western Digital for support. I went to their website and found a very simple step in the process had been overlooked, and the Verizon Tech's appear not to be aware of it.
When you install an external drive, you start the steps through the DVR menu options to add storage. Have the new external drive plugged in to the AC power but DO NOT plug the eSATA cable into the back of the DVR until you are promoted on the TV screen through the setup menu to add the drive. If the eSATA cable is plugged in before you are prompted for that step on the TV screen, the DVR will not recognize the drive. It will let you go through the rest of the installation set-up and will reboot the DVR, but the external drive isn't recognized.
I have the same external drive and it works flawlessly. Seems reasonable that Verizon is responsible for Verizon equipment, and Western Digital is responsible for Western digital equipment, so when I hooked the drive up, I simply did whatever the Western digital documentation told me to do.
Not surprising at all to me that the average Verizon phone tech is not current on Western Digital instruction manuals.

HT201372 used this to make a bootable copy for a new hard drive installation. copied the install find but gave error code 110 when making the disk bootable.. Any help in what this code is

Used createinstallmedis to make a copy of the Mavericks app for use in a new hard drive install.. Copied find but gave error code 110 and failed to make the flash drive bootable.. Any help in what errror code means?

Did you partition and format the flash drive first? See the following:
Make Your Own Mavericks, Mountain/Lion Installer
After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the leftside list. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
Make your own Mavericks flash drive installer using the Mavericks tool:
Mavericks has its own built-in installer maker you use via the Terminal:
You will need a freshly partitioned and formatted USB flash drive with at least 8GBs. Leave the name of the flash drive at the system default, "Untitled." Do not change this name. Open the Terminal in the Utilities folder. Copy this command line after the prompt in the Terminal's window:
sudo /Applications/Install\ OS\ X\ Mavericks.app/Contents/Resources/createinstallmedia --volume /Volumes/Untitled --applicationpath /Applications/Install\ OS\ X\ Mavericks.app --nointeraction
Press RETURN. Enter your admin password when prompted. It will not be echoed to the screen so be careful to enter it correctly. Press RETURN, again.
Wait for the process to complete which will take quite some time.

Hard drive installation issue.

I'm replacing the internal hard drive on my 24" duo core Intel iMac (EMC 2134). The new drive is a 1TB Seagate Barracuda 720.12 and everything appeared to be going well, old drive out new drive in, everything back together and healthy bong on start-up.
Problem is that the DVD drive refuses to work when the new drive is in place so I can't format the new drive. Installation DVD goes in OK but after that nothing and it won't eject either.
So I take everything apart again, re-connect the old drive and hey presto the DVD drive is working again, DVD ejects - hooray. Re-connect the new drive and once again the DVD drive won't play ball.
Am I mising something? Is there a workaround or is there something wrong here?
Appreciate any ideas.

Seagate has been a problem for many, don't know if it has jumpr settings, but I'd oipt for one of these...
http://eshop.macsales.com/item/Western%20Digital/WD1002FAEX/
At least a jumper on pins 5&6 will slow it to 3 Gb/s.

How do I restore software after new hard drive installation?

I just replace the hard drive in iMac 17" and need help restoring the OS. Apparently the Snow Leopard cd is in the drive because when I turned it on, after a few minutes of churning, the message appeared: this computer does not have enough ram to install OS X. It has two 512 mb ram cards and worked before.

Restart the computer, when you hear the startup tone hold down the Option Key and choose the SL disc. After you select the language then choose the Utilities menu-Disk Utility and format the drive as Mac OS Extended (Journaled), Once you have formatted the drive then exit Disk Utility and complete the SL installation. The SL disc must be an upgrade DVD it cannot be a Snow Leopard DVD that shipped with another Mac if it is it WILL NOT WORK!

Hard drive/Finder trouble

I'm having trouble with my hard drives, it's happened several times during the last couple of days that the Finder becomes unresponsive, as if there's something it's unable to read. I can't get it to relaunch, and as the menu bar also disappears I have to hold down the power button to shut down the computer. When I turn it on again everything is fine for a few hours, then something goes wrong again. I've verified all hard drive partitions in the disk utility and they're ok. My impression is that it has to do with one of my external hard drives (a LaCie connected by firewire), it seems it won't wake up when the finder is trying to access it. Any ideas what to do?

Here's what the log says around the time of a freeze (I've left out a few clearly unrelated lines). The external hard drive in question is called 'Audio'. During the freeze I tried to force quit the Finder unsuccessfully. In the end I disconnected the hard drive, at which point everything unfroze.
22.07.08 1:30:00 AM kernel IOSCSIPeripheralDeviceType0E::setPowerState(0x6c20900, 1 -> 4) timed out after 100131 ms
22.07.08 1:30:31 AM MIDIServer[7428] FireWireMIDI_Stop
22.07.08 1:30:31 AM MIDIServer[7428] MAFireWireMIDILoader dealloc
22.07.08 1:30:50 AM /usr/sbin/spindump[8365] process 227 is being monitored
22.07.08 1:31:01 AM /usr/sbin/spindump[8365] process 227 is being force quit
22.07.08 1:31:12 AM /usr/sbin/spindump[8365] process 227 is being no longer being monitored
22.07.08 1:33:12 AM kernel disk1s6: I/O error.
22.07.08 1:33:12 AM kernel e Read] [PBlkNum 262619352] [LBlkNum 0] [FSLogMsgID 1694280564] [FSLogMsgOrder First]
22.07.08 1:33:12 AM kernel disk1s6: I/O error.
22.07.08 1:33:12 AM kernel jnl: disk1s6: dojnlio: strategy err 0x5
22.07.08 1:33:12 AM kernel jnl: disk1s6: writejournalheader: error writing the journal header!
22.07.08 1:33:12 AM kernel disk1s6: media is not present.
22.07.08 1:33:12 AM kernel jnl: disk1s6: dojnlio: strategy err 0x6
22.07.08 1:33:12 AM kernel jnl: disk1s6: end_transaction: only wrote 0 of 24576 bytes to the journal!
22.07.08 1:33:12 AM com.apple.launchd[208] ([0x0-0xd00d].com.apple.finder[227]) Exited: Killed
22.07.08 1:33:12 AM mds[32] (/Volumes/Audio/.Spotlight-V100/Store-V1/Stores/8319CB21-B147-4EA6-B8E7-C7F690C C688A)(Error) IndexCI in ci_ftruncate:ftruncate(94 /Volumes/Audio/.Spotlight-V100/Store-V1/Stores/8319CB21-B147-4EA6-B8E7-C7F690CC 688A/live.2.indexPostings, 262144) error:22
22.07.08 1:33:12 AM mds[32] (/Volumes/Audio/.Spotlight-V100/Store-V1/Stores/8319CB21-B147-4EA6-B8E7-C7F690C C688A)(Error) IndexCI in initPayload:ftruncate err: 22
22.07.08 1:33:12 AM mds[32] (/Volumes/Audio/.Spotlight-V100/Store-V1/Stores/8319CB21-B147-4EA6-B8E7-C7F690C C688A)(Error) IndexCI in ci_ftruncate:ftruncate(95 /Volumes/Audio/.Spotlight-V100/Store-V1/Stores/8319CB21-B147-4EA6-B8E7-C7F690CC 688A/live.2.indexPostings, 262144) error:22
22.07.08 1:33:12 AM mds[32] (/Volumes/Audio/.Spotlight-V100/Store-V1/Stores/8319CB21-B147-4EA6-B8E7-C7F690C C688A)(Error) IndexCI in initPayload:ftruncate err: 22
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:13 AM kernel disk1s6: media is not present.
22.07.08 1:33:14 AM kernel disk1s6: media is not present.
22.07.08 1:33:14 AM kernel disk1s6: media is not present.
22.07.08 1:33:14 AM mds[32] (/Volumes/Audio/.Spotlight-V100/Store-V1/Stores/8319CB21-B147-4EA6-B8E7-C7F690C C688A)(Error) IndexCI in ci_ftruncate:ftruncate(121 /Volumes/Audio/.Spotlight-V100/Store-V1/Stores/8319CB21-B147-4EA6-B8E7-C7F690CC 688A/live.2.indexPostings, 262144) error:22
22.07.08 1:33:14 AM mds[32] (/Volumes/Audio/.Spotlight-V100/Store-V1/Stores/8319CB21-B147-4EA6-B8E7-C7F690C C688A)(Error) IndexCI in initPayload:ftruncate err: 22
22.07.08 1:33:14 AM kernel disk1s6: media is not present.
22.07.08 1:33:14 AM kernel disk1s6: media is not present.
22.07.08 1:33:15 AM kernel MsgID 2025222753] [FSLogMsgOrder First]
22.07.08 1:33:15 AM kernel disk1s6: media is not present.
Message was edited by: von Bordwehr
Message was edited by: von Bordwehr

New hard drive but troubles with I tunes after re-install

I've recently had a new hard drive installed on my ibook G4. Its a 250GB Powerbook Hard Drive Western Digital Upgrade.
I did not have the disk for leopard as this machine was bought as a refurb, so we installed Tiger OS X from another Ibook G4 we have in the house. I used a firewire from the older ibook g4 to the one with the new hard drive to transfer the data.
Everything seemed fine, but I noticed that my Itunes library was missing. I searched through applications and found a folder marked Itunes with the missing music.
I tried to import them into the library all at once and it failed. So then we tried
to import them in batches like all of A then B etc.
It seemed to work but then when I closed I tunes and tried to reopen it, nothing.
It will not re open I get a window that says I tunes quit unexpectantly with the 3 buttons
try again (doesn't work) report and close.
Another issue that has just come to light is that when I was looking at a website called Edufire
(a free educational audio resource) Safari automatically shut itself down.
Not sure what to do next....any suggestions
And many thanks for helping with the mysterious ticking noise.

If you have actual music files in a folder, on the desktop, and then
have iTunes app open and running (not full screen) you can often
drag music files into the iTunes app this way and they will be seen
and copied into a file location chosen by the app itself.
As to the rest of the situation, the process may have worked fine
in a mechanical way, as far as it goes. However, you need to get
a correct OS X disc in order to not only maintain a legal license for
the use of the software (unless you have a Family Pack multi install)
and also for basic computer and system maintenance.
If the original software packet contents for that computer have been
lost, then you may see if (by calling the 800# in online Apple store)
you could inquire of the possibility of getting a replacement set; that
would be an original OS X install-restore set, as-shipped, for a fee.
In order to perform system maintenance, you boot the computer from
the correct installer disc to run Disk Utility, and all the tools it offers;
including the proper formatting and partition, repair disk, etc on there.
And, if used with the iTunes Store, the computer would have to be
authorized. Having an unauthorized copy of an OS on what is now
two computers, may be a problem with using these with an account.
Have you tried a different browser, such as Firefox 3.x or Camino?
There may be other issues in the browser question. Several answers.
Good luck & happy computing!

Mac OS X crashes after hard drive installation

I just recently installed a new Hard Drive in my iBook G4. I noticed that after I installed OS X 10.4.2 the OS started crashing every time it booted. Ive done an APPLE HARD WARE TEST to see if my iBook was Ok & it was. I did an upgrade from 10.4.2 to 10.4.11 & the OS still crashes. I formated the drive & installed UBUNTU LINUX 7.10 to see if UBUNTU would crash, I was thinking it might be the drive that is defective, but no. Ubuntu linux runs great with no issues, the drive I installed is a HITACHI drive model:HTS541616J9AT00 & OS X 10.4.11 crashes always. WHY? ANY IDEAS?
Message was edited by: isaisos

Jup they are the installation disks that came with my ibook g4, & I have done that before,What u just said. The OS will crash during the boot, but sometimes im able to use my mac for a while then it crashes. I was thinking it was the HARD DRIVE but no, at this moment my ibook g4 is running UBUNTU LINUX with no issues. The hard drive is a hitachi drive, the support website says it needs no DRIVERS for the iBook. It has to be the OS not supporting my drive??? maybe??
Message was edited by: isaisos

Help With New Hard Drive Installation Recovery

I had a bad hard drive crash. I installed a new one and got the bios to boot from the cd drive, with the windows 7
orginal install cd in the drive. It recognized Drive 0, I clicked new in the options. It created ONE System partition.
Installed windows 7 seemingly fine. Inserted the application and driver recovery disk and installed those. It all seemed fine. This morning I turned it on and it the hard drive error message (3F0) please install an operating system. I shut it down and restarted, it seemed normal. I installed a few programs, shut it down again. Returned to it later, started it up again and it took me to the diagnostic screen telling me SMART Check - Not Installed and Short DST - Not Installed.. Can someone tell me how to delete that partition and I can format the drive in a usb sata enclosure and start over again.
Please tell me the correct proceedure to get this laptop back up and running to a factory state. I have original Windows7 and Windows8 and Application and Driver disks for both OS'es.. I want to stay with the Windows7 installation.
Thanks for any help with this problem. I have no idea where I went wrong !
This question was solved.
View Solution.

It is not impossible that the new hard drive is bad, have seen it before. It is also possible that the sata controller on motherboard is bad-but I would look at that possibilty last. Can you get an exchange on the new hdd?
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Problems with new hard drive installation

Our hard drive died, so we replaced it with a 250 GB Seagate Barracuda ATA HD. I used my 10.2 disks to install the software and system (after my husband installed the HD itself - I know nothing about the wiring and how it all works). I've done software update online, which brings me to 10.2.8. Now, I'm trying to use my CDs and DVDs to install any other applications I'd purchased, such as iLife. The disk icon appears on my desktop, but when I double-click it the installation does not launch. Then, I tried clicking on my installed applications, and they weren't opening either. I put an Apple Hardware Test disk in and rebooted, and my mouse wouldn't work to click on the "run test" button. What does all of this mean, and how do I fix it? Could the HD be installed incorrectly? This leads me to yet another question: when I replaced this HD with the Seagate, does my computer still have a SuperDrive? Sorry for so many questions in one post. They all relate to starting from scratch and re-installing everything with this new HD. Thank you for your help!

now, I had iPhoto open flawlessly and my install DVD for iLife seems to be working fine (installing Quick Time now). I have no idea why it took a few re-boots to get these items working. HMMMM... Assuming all goes well, my only question now is whether or not I still have a superdrive if I replace a dead hard drive?

2008 iMac Hard Drive Replacment Trouble

I am replacing the hard drive in my 2008 iMac with a WD 1TB drive and I'm having trouble with installing Snow Leopard. I ordered a fresh full copy of snow leopard from Apple and am trying to get it installed but my imac won't accept the disc. I'm not entirely sure if there's a disc inside the machine but I can get the OS X disc about 3/4 the way into the slot so I don't think there's anything stuck in there.
If I can't get it into the drive I guess I'm stuck unless anybody can help me with different install options. Right now when I boot the computer and hold down C I get a flashing folder icon with a question mark. I need help big time!

Yikes, you can't erase or format the drive while booted from it, but try this...
Open System Preferences>Accounts, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Remove the original account without saving it, then in Diak Utility, Secure erase Free Space.

Moved iTunes Library to External Hard Drive - having trouble - HELP!

I have had quite the ordeal...upgraded my Mac iBook G4 from os 9 to os x 10 Tiger.
Bought an external hard drive to back up my 30 GB of music
Now...my computer won't function because it's out of hard disk space.
I moved my iTunes library to the external hard drive. Everything seems to be jim dandy...except that when I go to play a music file...the computer does not recognize the file.
I have to locate, and re-direct the path for each song to the new file location. SONG BY SONG!
Is there any way to do this globally for the entire library???
What else should I do to ensure I free up hard drive space, without jeopordizing my precious music files?
Thank you!!!

With iTunes 7.x you can transfer iTS purchases from the ipod back into iTunes.
To prevent your iPod from syncing - hold down the 'option' and  keys at the same time when plugging in your iPod. Keep the keys held down until the iPod show up in iTunes.
MJ

Laptop will NOT Shutdown after a hard drive installation

We have been rebuilding a Pismo from scratch basically. The last part was the hard drive which we did yesterday. It too awhile to get the computer to boot up but when it did it worked perfectly - or so we thought. After replacing all the contents of a broken iBook (cloned backup), we used it for a while and things worked fine. Unfortunately, it will not shutdown. Using shutdown ... it closes all the files and then just sits there with the desktop open. Tried several things and it just won't shut off. Any ideas?

Hi, and welcome to Apple Discussions.
Are you talking about the Pismo not shutting down? Or an iBook?
Have you tried forcing a shutdown by holding down the power button for 5-10 seconds? This is how to force an iBook to shut down.
Every time you have to do a forced shutdown instead of a normal one, there is a chance of hard drive damage and you should repair the hard drive, either by booting into Safe Mode OR by starting up from the Mac OS X Install disc by inserting the disc and restarting your computer, holding down the C key as the startup chime is ending. Then click 'Next' at the language screen and choose Utilities > Disk Utility and select the hard drive in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive.
Once you have repaired the hard drive with either Safe Mode or the Install disc's Disk Utility, then start up normally and repair permissions from Disk Utility in the Utilities folder on the hard drive.
If it continues to have problems shutting down, you may want to try resetting the PMU.
Good luck.

Hard drive installation problem, please help

I installed a new hard drive and get a prompt:
"No bootable device -- insert boot disk and press any key"
I then insert the Mac OS install disk 1 and press a key and nothing happens -- it stays at the above prompt. What do I need to do?

Try holding the "c" key while booting with the Mac OSX disc already in... I believe that's the key to boot from CD. Maybe it's changed but worth a try.

La Cie External Hard Drive has trouble mounting!

I have a similar problem to some of those that have posted,but any help is appreciated. I have a 160GB La Cie Porsche external hard drive that will not mount on my desktop of either a G4 running 10.3 or an ibook running 10.4.4. In both instances, I try and run Disk Utility in which the device appears, however I am unable to verify or repair it due to an "Input/Output error." I tried Disk Warrior but the drive does not appear.
I have gotten some advice that the device is probably formatted as MS_DOS/Fat32 device and that I should reformat as Mac OS-extended. Fine. But I at least need the information that is on that drive before I do anything. Any advice or any programs that will allow me to do so? Thanks

Jason -
Try a few things:
attach the drive to your cpu with a different cable.
attach the drive to your cpu thru a different firewire port on both the cpu and the drive.
Have you been using this drive long? If it's new, outta the box chances are this is merely a formatting issue. I recall the LaCie website and the literature that comes with their drives covers this stuff.
I hate to add this but the Porshe design drives are famous for their failure rates - Sometimes right outta the box they are DOA.

Hard drive installation troubles

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