Hard drive is broken, os missing

My laptop's ward drive did brake and I can't have my Win 7 Pro back! How can I order it and solve the problem?
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Originally the Notebook will have the Recovery Partition and that would give you an option to create a set of Recovery Disk. If you have not created those Recovery Disks when the Notebook was in working condition we cannot do that right now
As of now if you need to recover your Notebook with the new Operating System you can check if the Recovery Partition
is in a working condition or not, If yes you can easily recover/restore your Notebook
If Recovery Partition is corrupted
You need to call HP Technical Support and request for a set of Recovery Disks , So you can recover/restore your Notebook at the earliest
OR
You need call up Microsoft and purchase an Operating System with the License Key, So you can recover/restore your Notebook at the earliest
I strongly recommend you to Contact HP Technical Support over the Phone for further assistance without any delay
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Similar Messages

My hard drive is broken....... now what do I do?

I was using my Macbook pro the other day and it started making a terrible noise which sounded like the hard drive arm beating the life our of my hard disk. I shut the computer down and now when I crank it up it just has a blue screen and the horrible noise of the hard disk. No brainier, something is wrong with the hard drive, but here's my question... I live in Savannah Georgia, or as I've seen from the support maps, the black hole of apple support. The only certified service center is an AIS computers store that I've heard nothing but horror stories about, it's even on youtube a guy rants against that store so now I don't know what to do. I don't want to give them my computer so fear that i might get it back 5 months from now still broken. I have the extended warranty but I don't know what to do and where to send it?? I need my computer back, please help!!!!!

Since you hard drive is broken, there is two things you can do. The first is call Applecare and see if you can send it in to have it repaired. They send you a box to ship it in, and it is actually a very simple process, the only problem is that it could be lengthy due to what nature the problem is. The second thing you can do, is look on craig's list and see if there is someone in your local area that you can contact and have him repair the computer for you then and there. I have done that with several things and it worked well. I have never done it with a mac because I live in NJ and there are many stores in the area that service them. You could try that too.
The other option is if your mac is old, buy a new one.

I need installation disk for p6-2327c my hard drive is broken I have to replaced

My computer doesn't work any more just shows "ERROR: NO BOOT DISK HAS BEEN DETECTED OR THE DISK HAS FAILED"I'm guess the hard drive is broken in that case once I replaced it I will needed the installation disk which HP does'nt support any more since my computer is just 3 years old only

Hi: Here is the support and driver page for your PC. Select the W8 operating system, and the last item on the page is a link to order recover media. http://h22207.www2.hp.com/us-en/drivers/selfservice/hp-pavilion-p6-2300-desktop-pc-series/5295969/model/5296962 If for some reason that link doesn't work (some forum members report that it doesn't on some models), then you can call HP at this number and see if you can order the disks by phone... 1-(800)-474-6836 If HP no longer sells recovery disks for your PC, you can order a set from this non-HP vendor. http://www.computersurgeons.com/p-23882-windows-8-64-bit-12na3rr8601-supp-v2-recovery-kit-d2v50av-for-hp-pavilion-desktop-pc-model-number-p6-2327c.aspx

I think my hard drive is broken and I need a backup - urgent!

Last night I updated my Mac's (Macbook Pro from January 2012) software for the first time in a few months. I had three updates, one of which was a security update from this month. Everything installed, though it took a bit longer than usual, then the computer rebooted. While rebooting, my screen froze with a spinning colour wheel and the pop-up from the update; the progress bar was about a quarter done and it said "writing files..." underneath. I quickly Googled on my phone if it was safe to force a shut down and read that it was. Then I went to bed thinking, "I'll start my computer in safe mode tomorrow morning and be sure to buy an external hard drive this week." (I know, I KNOW I am an idiot for not doing this sooner; my excuse is that I didn't have the money and I always forgot about it when I went out to run errands. I thought about just paying for extra Dropbox but I recently moved countries and don't have a credit card anymore. I've already been beating myself up over this for hours.) I have been looking up a LOT of things and have read so much that could be relevant to my situation, but there is always something that is slightly different so I thought I would explain my own situation in detail. (And sorry about the spelling mistakes, with my Mac shot I had to switch to a laptop I can't stand using.)
Well, I woke up the next day and started the Mac in safe mode. It took a long time, but a quick Google search showed that was normal too. I clicked around a bit, thought about opening Disk Utility, but didn't because the Apple article I was reading about safe mode didn't mention it. I opened Finder, clicked the Apple and hit and restart, and that is when the trouble began.
When trying to start normally, there was a progress bar under the grey apple. I had never seen it before for a normal start-up. Eventually the Mac just shut down. I tried starting it in safe mode again, it also shut down a fraction of the way into the progress bar.
Next I ran Disk Utility. When verifying my Macintosh HD, I got errors such as "incorrect number of threads when running" and something about an incorrect catalog. At the end of the verification, I got the prompt that Disk Utility needed to repair the files. I clicked Repair, it started to fix things, but eventually red errors still came up and got the message "Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
At this point I raced to the nearest electronics store, money be damned, and came home and attached my new hard drive to the Mac. It was recognized on the left side when I opened Disk Utility again. When I selected my hard drive and clicked "New Image" and selected the destination as my new hard drive, I very quickly got the error "Unable to create disk image using disk utility (error -61)".
After a brief mental breakdown I shut down the computer again and rebooted in single-user mode. I typed "fsck -fy", a few lines of text entered immediately, then I hit enter. It started searching until it ended with the error "The volume Macintosh HD could not be fully verified." Now I've turned the Mac off and don't plan on turning it back on until I have a solution.
One suggestion that I have read on all of these walk-throughs is to insert the installation disk that comes with your Mac. Well, I definitely never had one and now I can't get on my Mac to put OS X Recovery on a USB.
I am ordering DiskWarrior later today when I can borrow a credit card, it should get here in less than 48 hours according to the German company that sells it here. Will that be too late for my files? Is there anything else I can try for getting my data off my Mac? I tried to use Time Machine when I first got the Mac but for some reason didn't, either it was too complicated for me as a new user or there were monthly payments involved or something. In any case, when I tried to restore a backup using Time Machine, no options came up.
Is it possible this was caused by the software update or is it just a horrible coincidence? I have never had any problems with my Mac before so I just cannot believe these two things are unrelated.

In case anyone comes across this thread while having similar problems, here is how the rest of the situation played out:
Alsoft did not get in touch by the time I had my Apple store appointment. At the Genius Bar, the Genius who was helping me tried Target Disk Mode as well as a few other tests to determine if it was the cable attaching the hard drive or the hard drive itself that was broken. It turns out the hard drive was the problem and there was nothing that could be done to recover the files. I asked if I could keep the hard drive and, being under Apple Care, I could buy it for 157 euros (about $225), which I agreed to do before I left.
By the end of the day I had heard from Alsoft, who said it's usually possible to "rent" the hard drive from Apple with a deposit and then return it to them after a few days. It is then possible to attach the old hard drive to your fixed Mac, run DiskWarrior, and make a report that can determine the state of your files (I think - didn't get a lot of details). In any case, the guy that emailed me from Alsoft said it was probable that the files could be retrieved despite everyone at the Apple store trying not to let me get my hopes up.
In any case, it all turned out wonderfully in the end - I went to pick up my Macbook a week later and Apple had been able to transfer everything (except a few pieces of music) from the old hard drive onto the new one! I didn't have to pay to keep the old drive either. And of course, the first thing I did when I started using my Mac again was make a backup using Time Machine. (And since then I've realised that I'm actually running Lion instead of Mountain Lion, oops.)
So if you find yourself in a similar situation, be sure to contact Alsoft as it seems like there are still other ways to retrieve your files.

I got a new phone, I also changed out my hard drive in Mac. Missing auiobooks.

I got a new phone, I also changed out my hard drive in my mac. Both were backed up. The phone was backed up first to the hard drive and then the hard drive to another source. Anyway, I am now missing hundreds of dollars worth of audio books. How can I revoer the old books without losing the new books I've bought and the documents created since the change? Thanks for the help.

Restore the data from the backups.

Trying to install OS X to new hard drive but broken optical drive

I replaced my macbook pro hard drive with a new one but can't install OS X onto the new hard drive because my optical drive doesn't work. I have an external optical drive that I can connect to my macbook pro but the OS X install DVD won't run.
I have settled for now to putting back my old hard drive into my macbook pro and have been trying to figure out a solution to my problem by looking around and the only possible solution I could find was replacing the optical drive itself which as much as possible, I am trying to avoid as my macbook pro is past 3 years old (approaching 4).

Will it work even though the hard drive itself is blank and I am trying to install OS X into the blank hard drive that I put inside my macbook pro? I thought by start up it meant that OS X was already installed on the hard drive. I hope that made sense.
Thank you though. I'll try it out and post what happened.
Sorry. I'm not really that literate technologically speaking or with configuring macbook pro settings. I'm just really trying things I've been searching and going along with what I can find.

Wiping Hard Drive on Broken Mac

I need to wipe clean the hard drive on a powerbook that no longer starts up. I know the hard drive still functions but another component - possibly the motherboard - does not:
I have a Powerbook that will no longer start up at all. We took it in to be looked at and they think it might be a faulty motherboard. (it got rained on some years back and I think the damage finally caught up with it.) I have since bought a new Mac and would like to give away the old one to a friend who can either repair it or harvest the parts. Since I can no longer start it up myself, but I know that the hard drive is still intact, how can I get it completely erased before giving away the computer - without having to take it apart and completely destroy the hard drive?

Access to the Hard Drive to erase it, requires the motherboard and processor and some RAM all be somewhat working. FireWire Target disk mode is implemented in ROM, but it is still a program that needs to execute.
For a little over US$25, you could remove the drive and access it from a working computer with a USB port with a device like this:
Newer Technology USB 2.0 Universal Drive Adapter

Clean Hard Drive of Used Computer, Missing Latest Disc

Ok I think these are standard, simple problems all rolled into one:
I just bought a used MacBook Pro off somebody online to replace my 2005 pre-Intel Power Mac, which still runs great but I'm just tired of lugging it around. The MacBook Pro was erased but still contains some of the old owner's information (computer name, accounts, etc), and before moving files over I'd like to just wipe it clean and reinstall the OS. He did give me the gray discs, but they are for 10.6 (Snow Leopard) but the computer has been upgraded to 10.7 (Lion); I fear by rebooting I would downgrade to 10.6 since that's the disc I have. Reinstalling 10.7 after 10.6 is out because I don't have the login info used to buy 10.7. Any ideas? I've also considered just keeping 10.6 and just upgrading to 10.8 whenever it comes out (likely soon). Suggestions?

You have to downgrade to Snow Leopard so you can purchase and download your own copy of Lion. You cannot use the one installed by the old owner.
Downgrade Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
Download the Mac OS X 10.6.8 Update Combo v1.1 updater. You may now access the App Store. You will need an Apple ID if you don't have one Apple IDs and iCloud. Sign into the App Store with your Apple ID. Locate the Lion installer application. Purchase and download the installer. See the following:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion.

Hard drive - cannot figure out missing space

I moved my pictures to an external drive freeing up 120 MB. Everything was working fine for a few weeks with disk utility showing about 160 mb free on my iMac internal drive. Suddenly one morning it shows I only have 35 mb free. I have carefully checked finder and have run two separate freeware disk diagnosis programs which confirm what Finder says is the total space utilized- there should be about 120 mb+ free.
I strongly suspect that my 64mb iPad and 32mb iPhone back up is somehow using the space that is hidden from view. But when I go to the location of the backups the size is quite small- around 2 mb for the iPad and 1 mb for the iphone. I assume my pictures and music (same in both devices) is not being backed up. I have also run disk utilities and checked the disk and repaired permissions, everything there seems OK.
Any ideas on how to find what is filling up the iMac internal drive.
thanks very much

AKR1 wrote:
Any ideas on how to find what is filling up the iMac internal drive.
download & use [WhatSize|http://www.id-design.com/software/whatsize> or Disk Inventory X: _*http://www.derlien.com/*_
JGG

My MacBook Pro can't turn on again and apple said that the hard drive was broken. What are the chances of apple recovering my files on target disk?

Okay basically my MacBook Pro won't turn on. It has a spinning loading sign and a bar that won't complete at the bottom. Rang apple said take it into the apple shop and they will try target disk. What is that exactly and what are the chances my photos and files can be recovered. I would go to the shop but I'm on vacation. Help would be appreciated thanks.

This defines Target Disk Mode:
http://support.apple.com/kb/PH10725
Though not guaranteed, the chances are good that the data can be recovered.
Ciao.

IPod video 5th G - Can only load about 15 songs before it crashes and won't allow me to add any more - Is my hard drive broken?

I have an iPod Video, 5th Generation - a few years old aye, but it does the job. Recently it crashed and wouldn't respond at all, I tried the 5 R's and the iPod wouldn't restore at all. Finally I managed to restore it, but then encountered a new problem.
When I try to put new music onto the iPod the maximum I can really add is about 15/16 songs (currently sitting about 112 MB). I can use the iPod just fine with this on it, but I can't add any songs or anything past this limit. I can take songs off and add new ones on, but again cannot pas this limit.
It is a 30GB hard drive, so I should be able to load near enough 30GB onto it.
Whenever I try to pass the limit and add new songs a message saying "Attempting to copy to the disk "RUSSELL'S I" failed. An unknown error occurred (-69).", and then a second message pops up reading "iTunes could not copy "Song" to the iPod because an unknown error occurred (-69)."
Looking to find out, does this mean my Hard Drive is broken/damaged, or could it possibly be a different issue, as buying a new hard drive is reasonably cheap, but if it turns out to be the motherboard or something else then I don't want to have wasted the money buying a new HDD only to find out the problem hasn't been fixed.
Has anyone else had this issue? Or anybody found a way to fix it?
Cheers
Russell

See here: iTunes displays a -69 error when syncing iPod
You can use the disk diagnostic tool built into the iPod's firmware to test the health of it's Hard Drive. See this post from another forum member turingtest2 on how to do this as well as what the resulting numbers mean.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Broken airport card and hard drive on MacBook Pro and can't go to recovery with LAN.

Hi.
My MacBook Pro 13" (early-2011)'s hard drive has broken, and I bought a Kingston 120GB SSDNow instead.
Earlier, the airport card and cable has been broken too.
Are there other ways I can use LAN to recover my mac? It wants me to use wifi, but the airport card is broken...
If so, why does it only want to use Wifi instead of LAN?
LAN is like the extra parachute just in case, or the extra octopus regulator in scuba diving.

Is your model on the list? Did you ever upgrade its firmware? If not, then all you can do is start by booting from your Snow Leopard DVD and installing Snow Leopard on your SSD. Be sure to first partition and format the SSD for use with OS X. Once you install Snow Leopard you can download and install the firmware update for future needs.

Broken External Hard drive

Hiya everyone!
I wanted to ask some advice...
My external hard drive is broken and I wanted to know if anyone knew of a Data Recovery service so that I can get all of my photographs back off it ASAP! In the midlands or warwickshire in the UK... Or if anyone has any advice that would be amazing.
Thanks
Leanne

Leanne Rose wrote:
My external hard drive is broken
Broken how? Nothing?
Could be the enclosure itself- maybe the drive is fine unless you have more corroborating evidence?

Broken hard drive HELP!

My hard drive has broken and it was unable to fix so i bought a new one and put it into my laptop. Most of my music is from cd's and i can only get the ones i bought from itunes back (which isn't that many). I have never backed up my music on an external hard drive which i know is really stupid and i can't work out how to get it back. PLEASE HELP!

if the hard drive is broken, the data is gone for good man. sorry about your loss

LR3 can't find files after copying my previous hard drive to a new Lacie Thunderbolt drive

I transferred my LR3 files from my WD hard drive to my new Lacie Thunderbolt drive and now I can only get the preview and it says the file is missing. Is there a setting I need to change that I am not aware of?

You have moved your image files outside of Lr (via your OS) and now Lr has lost the connection to your images. This happens every time you move images outside of Lr. Lr stores in its catalog - among all the other things - also the location of your images, and if the location stored in the catalog is different than the situation onyour hard drive you get the "missing" file message. "Missing" means that Lr does not "know" where your images are.
You have to point Lr to the location of your image files to fix the broken link.
In the Grid View (left side) in the folders panel you should see question marks in front of the folder names. That is Lr's indication that the link to the folders is broken.
Go to the top-most folder in the hierarchy of the folders that show the question mark and right-click it (click with the right-hand button of you rmouse). Select <Find missing folder> in the fly-out menu, navigate to the coresponding folder on your LaCie and click on it. Lr will then also find the sub-folders under that folder on idt own - provided that you have not changed the folder names or the folder structure.
If you have done that you have to "point" Lr to each folder individually with the procedure described above.
BTW you will also get the "missing" message when you open Lr but your external drive is not switched on.
WW

Hard drive is broken, os missing

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