Hard drive issue, can not boot past disk utility

I got off work this morning and was wanting to do a clean install of osx10.10, unfortunately I did something bad, with my lack of sleep. I think I canceled the operation when I clicked cancel during the reinstall of OS X. Now I can not boot past the disk utility screen. There is also no sub menu under my listed hard drive "Macintosh HD." Is there a way I can fix this?
It's a brand new MBP, 15inch retina. I had it for only a week and I am at work right now. So if there is anything I can do from here that would be great!!
I also tried to reinstall OS X from the disk utility and when it asked to select disk to install OS X my only option was the recovery HD

Ok, I will try that. I still have my old MBP that I am supposed to be trading in. Good thing i haven't mailed it off yet.
I just reset the SMC and Pram and tried to boot in recovery. Once it downloaded everything online and i went to install OS X, it asked me to select and disk where i want to install. Well, there wasnt a disk listed at all...
So, now I will try to create a USB installer when i get home from work and try that out. I will keep you posted
Thanks,
Keith

Similar Messages

  • New hard drive but can't boot from disk?

    So I dropped in a new Travelstar last night, reseated all the connections, closed everything up, popped in the software disk that came with the powerbook (OS9) and tried to boot from the disk by holding down the "C" when starting up. No dice. The Screen is black, the drive just spins the disk intermittently and I don't hear the hard disk spinning. I'm guessing that means it's not the hard disk that was the problem. The original problem was that it would lock up and when I restarted it would either get stuck on the gray screen or just a black screen and the hard drive wouldn't spin, just the disk drive would spin. This last time it was just the black screen. Any suggestions?

    Hi, rickDJ. Have you tried resetting PRAM and NVRAM?
    I'm guessing that means it's not the hard disk that was the problem.
    It sounds that way, but the clincher would be if you pulled the new drive and tried to start up from the CD without any HD in place, and got the same result. Then you could be sure neither hard drive was at fault.
    One possibility is that the hard disk's short connecting cable is loose or has gotten damaged. Others are that the the optical drive's cable is loose or damaged, or the optical drive itself is dirty or damaged. If the problem persists without any HD or HD cable in place, my next (free) step would be to pull the optical drive and open it up, clean the lens with alcohol, put the drive back in place, make sure its cable connector is solidly seated on the logic board, and test again with the bootable OS 9 disc.
    If you can't start the computer up from any bootable CD or DVD with or without a HD in place after zapping PRAM and manually cleaning the optical drive, there's not much more troubleshooting you can do. There are other possible causes of the problem, but they're not pretty $-wise, and you can't identify them by yourself under the circumstances.

  • Why my Toshiba mobile hard drive (1TB) can not be used in the macbook air?

    Why my Toshiba mobile hard drive (1TB) can not be used in the macbook air?

    If you are speaking of the USB 3.0 Canvio, you are not alone. Call Toshiba and check on their progress in alleviating the problem. I heard they are blaming Apple, but since theirs is the only drive that exhibits this problem, I think the burden is on Toshiba.
    Some users have reported that by using a micro USB 2.0 connector (see bottom picture), instead of the 3.0 that comes with the drive, that it is a workaround. Notice that the 3.0 connector has sort of a "dual head" nature to the construction. One part of it is 2.0 USB micro compatible. I've never tried it myself though.
    Read ths thread for a discussion on the subject.
    https://discussions.apple.com/thread/3510032?tstart=0

  • How can I deactivate Photoshop Elements 5.0 on hard drive that will not boot?

    I have Elements 5.0 loaded on a hard drive which will no longer boot. I have a new hard drive and can access the old drive as an extra internal hard drive. I cannot use Photoshop, so I was thinking I need to deactivate the copy loaded on the old hard drive and reload it on the new hard drive. Is this the best solution? If so, how do I deactivate? When I start up the editor, it does not have an option for deactivating as I read about in another post. Under the help menu, there is a grayed out option for Registration. After a few seconds, a window appears saying there is a problem with my serial number and the application closes.  Also, I would like to load Photoshop on a laptop later, so I do not want to waste one of my allowable loads. I would appreciate any help.

    Yes, as long as you don't have it on more than two computers at once you're in compliance with the license. (Back in the days of PSE 5 adobe worked more on the honor system.)

  • TS2570 I can not get the disk utility to verify disk permissions.

    I can't get the Disk Utility to verify Disk Permissions.

    On which Disk? Does the highlighted one have OSX on it?

  • My MacBook Pro 13 inch makes a clicking noise from the hard drive and can not start up in safe mode and normal. I then ran disk utility in recovery mode and disk utility shows no problems with the hard drive. What is the problem?

    Please help me, I have a mid 2010 Mac book pro with a toshiba mk3266gsxf harddrive. It started making a clicking noise and then my computer crashed. I proceeded to boot in safe mode, but it doesn't work. When I ran disk utility in recovery mode, it showed no problem with my disk. Does any one know what the problem is?

    Sounds like a mechanical problem with the drive and it ruined the sectors where the Macintosh HD partition (and OS X, and files and programs) reside, but not your Recovery HD partition.
    If you held command option r while booting, that's Internet Recovery and it's loaded via the Internet, not via the Recovery HD partition on the boot drive, so that could mean the drive is dead mechanically or there is another issue.
    In either case the drive will likely have to be replaced, it's a matter of what occured to where and the drive state if you can recover data or not. If you made recent backups then your fine.
    My computer is not working, is my personal data lost?
    Most commonly used backup methods

  • I have installed a new hard drive but can not recover from the HP 2 recovery disks

    My computer: HP Pavilion dv9825nr
    Windows Vista Home Premiu. SP 1
    My old computer (I have a new HP  laptop) had a bad hard drive so I bought a new hard drive  - 488599-001, as recommended by HP.
    When I try to restore using the diskds I bought from HP, I get an error: 0x400110020000100A.
    Windows does not recognize the hard drive and I read somewhere tghat the Vista restore disks are problematic.
    I'd appreciate any help you can give me. Good timing for expert day :-)

    Hi:
    If you think you did something in the BIOS, just set it to its defaults, save and exit.
    Here is what you need to do to make your own vista disk...
    If you're up to a slight but rewarding challenge you can make your own if you can read your 25 character Vista product key on the PC.
    Just download the 3 files you need at the link below, and read all of the instructions to create a bootable DVD installation disk using imageburn.
    Disregard the part of the text under the first screen shot about "extract the files to the Vista folder."
    The files were already extracted to that folder when you ran the X14.exe file by reading the text on top of the first screen shot.
    The other thing I noticed is on the 4th screen shot, where it shows Developer ID Microsoft Corporation. I had to type Microsoft Corporation in myself, and then the other codes automatically populated.
    When I went to compile the ISO file, ImageBurn gave a message that about a WIM file and ISO, and if I wanted to burn it in a different format.
    I selected No, make the ISO file.
    It was not that hard to do. I burned both the 64 bit disk and the 32 bit disk in case I ever need them.
    I tested both of them on my hp dc7100 CMT desktop PC, they worked perfectly.
    When you enter the product key, it knows what version of Vista you have.
    http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3317.2-3-microsoft-windows-v....
    After you successfully install Vista, you can then install the drivers from your PC's support and driver page.
    Paul

  • I can not boot past the blue screen, but safe mode is fine...

    I have no clue what I did...
    Everything was working fine on my iMac (which is from like 2008). I did a file migration transfer from my Macbook pro to the iMac and everything seemed to be good. I could see everything, etc. I went to update the software on the iMac since the computer has not been used in a while. After everything updated and installed the computer restarted and has not been able to move past the blue screen when booting. I can start in safe mode just fine. I have done everything I can find on how to trouble shoot with no luck.
    I have reinstalled the OS X
    I have held down every combo of keys when restarting the computer
    I have made sure the correct disk is highlighted for starting up
    I have done everything I could find online...
    I do not have the option to erase under the disk utility, or repair?
    I am so lost and have no idea what to do. Did the migrate do this? I could use any help! Thank you.

    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • Mid-2009 MacBook Pro sees internal SATA hard drive, but will not boot from or format

    I inherited a Mid-2009 MacBook Pro (15-inch, 2.53 GHz model) with a very strange issue.
    It first presented itself as not being able to boot from the internal SATA hard drive that came with the computer. Nothing I tried could get it to boot, so I assumed the file system was corrupted beyond repair and booted from a CD to try to format the drive. Disk Utility on the CD would not format the drive, giving me strange error messages like "Unable to write to the last block of the device".
    At this point I figured the drive itself must be toast, so I pulled it out and put another known-good SATA hard drive in, booted from CD, and attempted to format. Again, same error messages and an unsuccesful format.
    So I had the bright idea of formatting one of the drives in an external enclosure and then putting it in the MBP to see if OS X would even install. No dice. Get a cryptic error message before installation even begins.
    So I installed OS X on the drive in the external enclosure and put it in the MBP, and it attempts to boot, but never goes anywhere.
    So to sum up, the symptoms I'm seeing:
    MacBook Pro CAN see internal SATA hard drives.
    MacBook Pro WILL NOT boot from any internal SATA hard drive and cannot format or install OS X to any internal SATA hard drive.
    MacBook Pro WILL boot from any CD or external device and seems to work properly otherwise.
    At this point I'm thinking it's one of two things: the hard drive ribbon cable or the SATA controller on the logic board.
    Since the MacBook Pro seems to work completely fine other than this one issue, and will boot properly from both external devices and the CD (also a SATA device), I'm thinking and hoping that it's just the hard drive ribbon cable. From my searches online, I've heard that this batch of MacBook Pros is known to have issues with the hard drive ribbon cable, but it seems in most cases this manifests itself by the Mac not being able to see a drive at all.
    I've done quite a bit of troubleshooting to get to this point, but right now I'm just looking for any feedback at all. Specifically I'd love to know a way I can easily test to see whether it's the logic board or the cable.

    UPDATE: An interesting development!
    I just tried a third known-good SATA hard drive, one which I believe supports SATA I only (but I'm not sure), and unlike the other drives that the Mac sees but cannot properly interact with, the Mac can't even see this one when I put it inside.
    Frustrating as this may be, I believe I'm actually getting closer to a solution since my symptoms now appear to be closely aligned with people having SATA ribbon cable issues.
    Onward!

  • After restoring from Time Machine to new Hard drive, system will not boot

    I replaced my hard drive on my Macbook (2008 model) with a larger drive. I then put in my Snow Leopard disk, and followed the steps to restore from Time Machine backup. a few hours later it said it was restored, but when trying to boot up, I just get a blue screen with an occasional flicker to the Leopard screen. I tried an earlier back up as well but with the same results. Any suggestions??

    Same exact problem here just yesterday, folks.
    Got a bigger hard drive on my MacBook Pro (15-inch Core 2 Duo) and installed it. Followed the restore procedures from Gizmodo (http://gizmodo.com/333319/the-secret-of-the-time-machine+assisted-hard-drive-swa p). Then got the blue screen immediately after the chimes.
    I only managed to transfer my old disk content by using CarbonCopyCloner.
    Having said that, your solution looks uselful, Portland Mac! :
    Portland Mac wrote:
    ... But when I decided to try and just do a fresh install and work my way back through all my software, I started by installing Snow Leopard and suddenly it boots and everything from my Time Machine backup is there...
    But I would not say the following:
    Portland Mac wrote:
    ... On a new drive apparently you have to install Snow Leopard before you do a time machine restore.
    Am I mistaken, or did you do a fresh install after restoring your TimeMachine backup?
    In any case, I found an interesting Apple article that might confirm that there is a problem: [Mac OS X v10.6: Issues after restoring a Mac from a Time Machine backup made with a different Mac ("Restore System From Backup…")|http://support.apple.com/kb/TS3243]. Or is it a completely different thing?
    And another discussion that might give some good advice: [http://discussions.apple.com/message.jspa?messageID=12578529#12578529]. Personally, I will now do as the man says: two backups, on two different external hard drives, using different apps, the other one being CarbonCopyCloner...
    For info, and I don't know whether that matters, my backup disk had been full and some past content had been erased automatically by Time Machine. But I don't think this should have mattered...

  • Replaced hard drive, now can't boot from install disc to restore backup

    Yesterday, my hard drive died (disk warrior informed me, that HD had irrecoverable errors, and my iMac would shut down unless it was booted from the Disk Warriorr disc).
    Today, I have a new internal HD professionally installed. And when I brought it home, and installed Snow I got an error at the end of the installation "OS could not be installed, restart or choose start up disk" or something to that effect. However, on licking OK I got the snow music, and welcome movie nd eerything seemed to be working fine.
    I can log in normally and have get to my desktop, but on trying to boot from the Snow Leopard disk (10.6), I get to the gray screen with the apple logo and hang. I have tried resetting Pram/firmware and also ran the fdisk command (twice).
    It seems too much of a concidence that my hard drive and now my disc drive would die all in span of two days? I can hear the disc noise, but as I mentioned I cant get beyond the gray screen on trying to boot from the disc.
    Suggestions?
    Late Nov '07 intel iMac. And I did update the OS to 10.6.4. Install disc is 10.4.

    Return it to the repair station.

  • New hard drive.  Will not boot from install dvd.

    Earlier this week, I dropped my computer.
    It was probably a 3 foot fall.
    Computer froze, so I restarted and got the flashing folder with question mark.
    Started in internet recovery, and disk utility confirmed that I had killed my hard drive.
    Got a new hard drive and installed. Started in internet recovery, formatted hard drive. Disk utility says it's good to go.
    Was given the option to install Mavericks, but keep getting an error message.
    Attempted to restart from install dvd that came with the MBP. Tried every startup shortcut there is.
    Optical drive recognizes the disk, but I always get stuck on the gray screen with the wheel.
    Reset PRAM. Reset SMC. Same problems. I do not have access to another mac or a PC with admin rights.
    I'd rather not brave the Apple Store this weekend in the snow in a town that never gets snow (people drive poorly on a good day!).
    Any tips?
    Got the MBP in 2010, new. Was running mountain lion when I dropped it.
    Thanks!

    Yiou can't use Internet recovery on a 2010 Mac notebook to install any version of OS X on it. That is why you are getting that error. You have to use the original System reinstall discs that came with it to install OS X on a new drive or use the OS X reinstall disk to restore from a time machine backup.
    Since your system doesn't seem to want to completely boot from that disc you should try an external DVD drive that connects by USB port as the built in superdrives are known to fail or partially fail at any time. Don't buy an Apple external Superdrive as they only work on Mac computer that did not originally come with a built in DVD drive. Any Brand external DVD drive will work on your Mac except Apples own external DVD drive.

  • Problem: installed new hard drive but can´t boot from leopard dvd

    So I just installed a new hard drive in my ibook G4. At first I started up the computer using the leopard DVD I had purchased. Got to Disk Utility and after a few seconds in the spin wheel came up and froze. So, I shut the computer down and when I tried to boot it again from the DVD I wouldn´t even reach the apple screen. Tried it a few times unsuccessfully.
    As an alternative I just tried booting the comptuer using the original CD and it did read it.
    I am currently at the installer page but I am concern about installing the old CD as I really would like to run the leopard dvd 10.5.
    Is it that my ibook g4 can´t be booted from leopard dvd?
    Please advise. thanks!!

    OK, so I decided to leave my computer resting all night and give it a new try this morning.
    This morning I was able to boot from the Leopard DVD, so I don´t really think it is a problem with my superdrive. Started to format at 32 minutes to complete. Then towards the 10th minute the spinning wheel appeared, I heard the fan running, then it stopped and then I heard the superdrive making some reading noises. Then all noises stopped and now the spinning wheel continues..not sure what to do now.
    In the meantime, I wanted to share also another problem that I´ve been having for quite some time which I don´t know if it is related to my current problem. It is with the computer power:
    - I´ve been experiecing load surges that take my computer from 100% to 1 or 0% and then goes to sleep or shuts down. The same thing happens when I am charging the computer.. it starts charging and showing 2 or 3% charge and then jacks up to 100% in minutes.
    - My computer also makes like a slight humming noise sometimes when the ring around the power cable is in orange color, so I move it around until it stops. When I do that sometimes it goes from orange to green eventhough it is not fully charged. There has been times that under green it appears to be charging (battery charging icon on desktop shows up), and other sometimes like right now when it is in green color and the battery icon on the desktop says ´99%´. Weird enough, once I get the cable in a certain position it enables the battery to charge, if I keep it without moving it, the load surges disappear (at least for some days).
    Should I try resetting the PMU? I´ve not done it because I don´t know what consequences it may have.
    NOTE: When I bought the computer I never calibrated my battery because I was (and still are) clueless when comes to computer technicalities. I tried using a different power adapter and get the sample problem.
    Below is the information I get from coconut battery:
    My battery is in its 256 load-cycle. current battery capacity 58512mAh (original battery capacity: 4400 mAh).
    The last system profiler I was able to pull shows:
    Battery Information:
    Charge Information:
    Charge remaining (mAh): 58320
    Charging: No
    Full charge capacity (mAh): 58512
    Health Information:
    Cycle count: 256
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 16250
    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes): 15
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 15
    Dynamic Power Step: Yes
    Reduce Processor Speed: No
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Wake On Modem Ring: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 5
    Dynamic Power Step: No
    Reduce Processor Speed: Yes
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On Modem Ring: No
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Hardware Configuration:
    Clamshell Closed: No
    UPS Installed: No
    AC Charger Information:
    AC Charger (Watts): 26
    Connected: Yes
    Charging: No
    Any help is greatly appreciated.
    Thanks a bunch!!!

  • Just replaced my hard drive. Can't boot from install disc.

    Hello all. I just bought a powerbook (1ghz) from a person I work with. The hard drive was not working and she did not want it anymore. I paid her for the computer and bought a new hard drive. With the new hard drive installed, I can not get it to read from the combo drive. I kept trying to boot to the install disc and it kept ejecting the dvd. Then I tried to boot to the hardware test.....still no luck. Then the combo drive started making a very loud noise and now it is not spinning and will not eject my disc. Any thoughts?
    thanks in advance.
    PowerBook G4 12" 1ghz

    As a first step, I would have triple checked all the connections from the optical drive inside the powerbook.. but it's not unheard of for the drives to just die.
    You can install MacOS X onto the system via an external firewire DVD drive (Firewire only, not USB2.0), or you can put the system into Firewire Target Disk Mode (hold down T as soon as you hear the startup sound), plug it into another Mac, and run the installer on that system, or you can buy a new DVD drive (such as the Pioneer K06 for around $100, or have a look in the drive compatibility database at xlr8yourmac.com).
    I hope you got the Powerbook for a good price...

  • I can not transfer files and data from macbook pro to my external hard drive, i can not transfer files and data from macbook pro to my external hard drive , so what should i do ?

    i have an external hard disk but whenever i tried to transfer any file or data from macbook to this ext.disk its failed before that i used to have another hard drive with same problem ,then i thought may  be this hard drive is not support mac then i bought a new one which supports mac but still i have same problem what should i do ?

    Ok.
    Go into Disk Utility, and make sure you select your external hard drive.
    There should be 4 tabs, one being erase. I have taken a screenshot to show you what it should be set to (obviously name it what you like), and set the format to Mac OSX Extended (Journaled) as per the example below & after double checking your in the right drive, you can hit erase. And you're done! *hopefully*

Maybe you are looking for