Hard drive locked while trying to reinstall OS Mavericks

I have a iMac (mid-2011) running OS X Mavericks. My hard drive will not boot up (new problem as of this morning). I got into recovery mode (rebooting with control-R) and ran Disk Utility, which could not repair the hard drive. It suggested I back up then reinstall the OS. Going to Reinstall OS X, I cannot select to reinstall on my Hard Drive, as it says "This drive is locked." How do I get around this? Do I have to erase the hard drive first? I do have a current Time Machine backup but would prefer not to go that route if possible. I have seen suggestions for getting into Terminal to unlock the hard drive, but how do I get into Terminal when I cannot boot up the computer? Is there a way to get into Terminal from recovery mode?

Do you have FileVault turned on? Disk Utility/File/Turn off encryption.

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IBook crash - no hard drive found while trying to reinstall

My iBook crashed overnight, and after running a hardward test, which seemed fine, I went to reinstall OS X. Sadly, there is no destination volume showing up, as if the harddrive is not there. When I ran the hardware test, the harddrive did seem to show up. Any ideas or help greatly appreciated.

Hi Matt,
see wether resetting the PRAM/NVRAM solves your issue:
http://docs.info.apple.com/article.html?artnum=2238
-Petra

I replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

i replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

You will need to contact Adobe directly:
Contact Customer Care
What version?

Had to reformat the hard drive and now trying to reinstall...

I have my original CD for PSE 4.0 and installed it. That worked fine. I printed out the info from when I upgraded to PSE 5.0 because I upgraded online at Adobe.com. But when I went to my Order History, the download wasn't there. When I called support they said they could no longer support this "old" version of PSE and that I had to come here for help. Which is frustrating because it says right there on the upgrade info:
Sign in to Your Account at the Adobe Store at any time to re-download your purchased software.
Anyway, I've got the serial number for my upgrade to 5.0. Can anyone tell me how to re-download it? Thanks!!

It's absolutely stunning what is out there on the nooks and crannies of the Internet. So I'd recommend that you search there for the upgrade. After all, the upgrade file is useless without the serial number you have, so Adobe wouldn't object to someone posting it on a web site.
Google is the perfect place to start your search. Try to think of terms you'd find on the web site you want - but would not appear on the average web page. That way Google won’t offer to show you 100,001 hits - which can be depressing. Here I'd use "Adobe Photoshop Elements", and "upgrade", and "version 5.0".
Keep Google in mind whenever you are searching for something unusual. People are putting more and more information onto the Internet. That can help you.
In 2001, I typed the name “Monte Payne” into Google. We both were point men in the same Infantry platoon in Vietnam. He triggered a boobytrap and died while walking point.
To my surprise, Google found a plea from his family. 32 years later, they still were trying to find someone who could tell them how and where Monte died.
I wrote them a long letter explaining what happened and how he had died. I also included the address of a U.S. Geologic Service web site that shows a detailed map of the area where he died. (The U.S. Geologic Service hosts hundreds of web pages that show small-scale maps of what was South Vietnam.)
I also gave them the grid coordinates of the location where he probably died. I didn't know the precise location because I was in the hospital when it happened. But because we both had been point men, I found out everything about his death once I got back.
I’ve often thought that if there ever was a contest on the most unusual uses of Google, I’d enter that incident with Monte’s family. I’m one of fewer than 30 people on the planet who could tell his family how Monte died. Without Google, we never could have found one another.

I had to install a new hard drive and Im trying to reinstall LIGHTROOM and the download link is expired. What do I do?

How can i reinstall LIGHTROOM on my macbook pro

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I've gotten a kernel panic 4 times in a row while trying to reinstall lion osx from a flash drive to a reformatted hard drive. How is this possible when there's "nothing" on my computer?

My SSD failed and I was instructed to reformat my hard drive and restore my files. I erase my hard drive using Disk Utility and reinstalled Lion from a flash drive. While Lion is installing, I get a kernel panic. That's happened now four times in a row and I'm befuddled because I don't have anything on my computer to conflict right? Please help.

eubiedoo wrote:
Do you think it's ram related?
No way to tell unless you test it. Like I said kernel panics are usually hardware related. Since your Macbook Pro is from the "2009" era, run the Hardware Test disc which you should already have - Intel-based Macs: Using Apple Hardware Test
Apple Store diagnostic testings are FREE. It's the repairs you are responsible for if out of warranty.

!!!HI, SO I BOUGHT MOUNTAIN LION ON MY MACBOOK PRO TRYING TO UPGRADE FROM SNOW LEOPARD, AND WHILE TRYING TO REINSTALL THE OS SETUP AS IT SHOWED IT COULDNT BE VERIFIED, I CROSSED OUT MOUNTAIN LION FROM MY PURCHASES, ITS NOW GONE, DO I HAVE TO BUY IT AGAIN?

HI, SO I BOUGHT MOUNTAIN LION ON MY MACBOOK PRO TRYING TO UPGRADE FROM SNOW LEOPARD, AND WHILE TRYING TO REINSTALL THE OS SETUP AS IT SHOWED IT COULDNT BE VERIFIED, I CROSSED OUT MOUNTAIN LION FROM MY PURCHASES, ITS NOW GONE, DO I HAVE TO BUY IT AGAIN?

Please google search for "Mountain Lion disk crash" before upgrading you mac pro. You might need to replace you Mac hard drive after the upgrade.So many people had the same problems including me.
Be aware of the Mountain Lion upgrade problem.

My ITunes library was wiped from Itunes app on my PC, but it is still in a folder on my hard drive. How can I reinstall my library back to the Itunes app? My library is available in Itunes on my Ipad but I can't find an option to synch to my PC?

My ITunes library was wiped from the Itunes app on my PC, but I think the files are still in a folder on my hard drive. How can I reinstall my library back to the Itunes app? My library is available in Itunes on my Ipad but I also can't find an option to synch to my PC?

How to recreate iTunes Library
No content shows up in iTunes after updating

My hard drive had to be recently reinstalled with the software being 100% totally new. I therefore do not have iwork 09 which was purchased as a family pack. How can I download and reactivate it?

My hard drive had to be recently reinstalled (5 days ago) with the software being 100% totally new, and totally up to date.
I therefore do not have iwork 09 which was purchased as a family pack (via download). How can I download it again without purchasing, and reactivate iwork09? It does not show up in my App store under purchases, as it was purchased a few years ago.

It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything back.
You can transfer itunes purchases fom an iphone: Without syncing : File Transfer Purchases
or you can redownload them. Open itunes store, click Purchased, under Quick Links.

I moved from an old macbook to a new one. I copied all my files onto a hard drive. On trying to setup my mail, i went into documents, microsoft user identities, office 2011 and it shows the database but wont let me select it. Urgent help pls

I moved from an old macbook to a new one. I have installed Office for Mac 2011. I copied all my files from my old notebook onto a hard drive. On trying to setup my mail, i went into my hard drive and accessed microsoft user identities, office 2011 and it shows the database but wont let me select it. Its almost as if the file is there but not accessable. I desperately need to access my old mail. How do I do this? I am fairly confident that I copied all files off my old notebook. Is there a way for me to search for the Database file? Maybe I copied it to a different location? Urgent help please.

Hello mafrerichs and welcome to Apple Support Communities,
Simplest way is to use Target Disk mode:
How to use and troubleshoot FireWire target disk mode - Apple Support
and hook to another Mac and use CCC or SuperDuper and clone your HD to another drive.
You could also pull the drive out of your MBP and use an external USB case or SATA - USB dongle to hook it to another Mac.
"MacBook Pro (15-inch Late 2011),... have a 15" 2012 Macbook pro with 2gb of ram, i7 processor"
That's a little confusing?

I purchased creative cloud when I purchased my laptop, I've since had to put in a new hard drive. How do I reinstall the programs on my new hard drive?

I purchased creative cloud when I purchased my laptop, I've since had to put in a new hard drive. How do I reinstall the programs on my new hard drive?

Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

Hi, I have macbook Pro, running Leopard OS X. I partitioned my hard drive a while ago to install windows and only allowed myself 10 Gig of data. Anyway, i deleted windows and want another OSX on there instead. How do i make this partition bigger please??

Hi, I have macbook Pro, running Leopard OS X. I partitioned my hard drive a while ago to install windows and only allowed myself 10 Gig of data. I deleted windows after i realised i wasnt enjoying using it at all and wasted my hard drive. I now decided that i want another OSX on there instead yet i have only allowed myself 10 gb on the partition. I have ben thru some programms but am struggling on making this partition bigger.
I only want it at 20gb but cant seem to make the partition bigger, only smaller or split it into further partition.
Is there a way to do this, i have all installation discs from original OSX so think this could help.
Any help please would be fantastic.
Thanks Chris

Hi, dragging the partition will only make smaller, not larger. In disk utility you can only split or make smaller the partitions. Yes i booted from installation disks also but still no help.
And Brody, I am willing to erase the disc completely, infact jus started doing a backup in order to do so but that failed also. And the information you gave on partition a hard drive, Although very simple and i already know how to do this, but it wont let me make the partition bigger, and i dont want to make a new partition, just enlarge the one i already have, which i dont see possible from disk utility.
Getting really frustrated now, even backing up is saying no to me. **** external being a douche.
I dont mind erasing the hard drive but surely this must be doable without deleting the secondary partition back t a single volume, and re partitioning into 2 volumes again.
Thanks again

HT201376 I've erased and formatted the hard drive accordingly in order to reinstall OS X. everything went fine until about half way through the install. it just seems to stop. how long should this take? should i do something else to speed it up?

I've erased and formatted the hard drive accordingly in order to reinstall OS X. everything went fine until about half way through the install. it just seems to stop. how long should this take? should i do something else to speed it up?

About all you can do is wait until it finishes or you get an error message.

Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?

Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?

Download and install the trial version(s) from https://www.adobe.com/creativecloud/catalog/desktop.html and activate them with your Adobe ID.

My Mavericks upgrade crashed my hard drive and I had to reinstall Mountain Lion. Now I cannot get any of the apps that I purchased to download. The icons on the launchpad just say "waiting" no matter what I try.

My Mavericks upgrade crashed my hard drive and I had to reinstall Mountain Lion. Now I cannot get any of the apps that I purchased to download. The icons on the launchpad just say "waiting" no matter what I try. My app store ID is fine. What do I do?

Are you now using a different username from the one you used prior to migrating? If so that is the reason for the problem. You might, then, give this a try:
To fix Home folder permissions
Open the Terminal application in the Utilities folder. At the command line prompt enter or paste the following command line:
sudo chown -R `id -un`:`id -gn` ~
Press RETURN. You will be prompted to enter your admin password which will not be echoed.

Hard drive locked while trying to reinstall OS Mavericks

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