Hard drive not loading, done AP test

I Have an iPod Classic 80GB, purchased in 2007. all I'm getting on the screen is a circle with a cross in it. Have done the AP tests and the hard drive is not loading.

Hello janicefromsudbury,
Thanks for using Apple Support Communities.
To start troubleshooting this issue where your iPod classic is not fully functioning, I'd like you to please follow the guide in the article below.
Apple - Support - iPod - iPod classic Troubleshooting Assistant
Take care,
Alex H.

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Usb hard drive not loading after security update

usb hard drive not loading after security update
I can't seem to find any other posts about this problem.
I have three external hard rives connect by a USB hub to my iMac.
Problem is that if I turn on the hard drive(s) AFTER start up I get a message that the drive either was not recognized by the OS or that it was ejected unexpectedly.
I get the same issue but not all the time if I turn them on before I boot the iMac.
I used the disk drive utility to "repair" the drives but they always come back as "probably ok".
If I restart the iMac with the drives connected (on), it seems to work but not all the time.
A bit annoying as I am wondering if the drives are OK or not.
I don't always need the drives as they are for backing up images from my camera using Apreture.
This all began after i did the latest security update.
is the update to blame?
mahalo.

Yes, you can still use those instructions to reset the PRAM.
You said that you booted to your install disk and that your primary drive did not show up at the Select a Destination screen? That usually means that the computer is either not recognizing your partition, or it's not recognizing the hard drive itself.
Start with this article and follow all the steps even if you already tried them. I suspect that you'll get to step 4 and you'll end up having to call Applecare. If you haven't done those steps, they're most likely going to make you do them anyway, so you might as well get them done before the call.

New external hard drive not readable, don't want to erase data

Recently, my old external hard drive's USB port had broken, so I'd taken it to a tech shop where he replaced the motherboard in my old hard drive and slotted it into a new one.
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If I click on 'initialize', I'm taken to disk utility, which I thought I'd be able to rescue this problem. This is what I'm greeted with:
Trouble is, every question I've seen so far on here that gets it recognised results in erasing the data on the drive first. All of my information is on the hard drive, so I don't want to erase anything at all on there. Is there any way I can get my Mac to recognise the drive without me having to erase all the data? I'll be eternally grateful to anyone who can save this for me.

The second screen shot suggests that the disk has already been reformatted (and not even in a Mac format). Did you make it clear to the tech shop folks that you needed to retain the data on the disk?

External Hard Drive not loading

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it might not recognize it due to the formatting. open disk utility and see if it recognizes it there. if it does, then you need to use disk utility to reformat it to Mac Extended Journaled Formatting before OS x will mount it on the desktop for you.

I have just bought a new pc with windows 7 my old one can not be started so I can not deauthorise etc, how do I now put my iphone 4 on my new computer, I don't care about the songs I have those on external hard drive, but I don't want to loose my contact

I have just bought a new pc with windows 7 my old computer cannot be started so I cannot deauthorise it etc, how do I now put my iphone 4 on my new computer, I don't care about the songs I have those on external hard drive, but I don't want to loose my contacts, calenders etc

Terry,
Plug your iPhone 5 into your Leopard Machine.
Fire up iPhoto.
The phone should become available in iPhoto, and then you can import the camera roll.
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Seagate Backup Plus Slim External USB 3 Hard Drive Not Working with Mac Pro

Hi, I have just purchased a brand new Mac Pro. I have three 2 TB Seagate Backup Plus Slim External USB 3 hard drives that just don't jive with the new Mac Pro's. When the drive is connected, I cannot access the drive, read/write or even format. Finder completely locks up and the drive cannot even be force ejected. When I try to format, Disk Utility either spits out an error that the drive cannot be read, or simply locks up. This happens regardless of the OS on the Mac Pro. I am currently running 10.10.2
I have ruled out an issues with the drives, as I have tested all of them on a variety of systems and OS's, including Power Mac, Mac Book Pro, PC, OS 10.7, 10.8, 10.9 as well as on Windows. I have tried formatting in every file system including Mac OS Extended, Mac OS Extended (Journaled), NTFS and exFAT. ALL other systems have no issues with the drives. Apple has replaced my Mac Pro with a brand new one and the drives still behave the same way. Furthermore, I have tested the drives on three other Mac Pro's at work and they all reject the drives. So, on their own, there is nothing wrong with the Mac Pro, or the drives. However, the configuration of them together is wreaking havoc.
I have contacted Seagate, and this was their response:
The most recent version of the Backup Plus drives use the USB Attached SCSI (UAS) standard to increase transfer rates. It's possible that the drivers being used currently on your Mac Pro are having issues using this feature with the standard USB 3.0 drivers installed. I would recommend contacting Apple to check for any driver updates or see if they any suggestions for issues involving drives using UAS.
I have also started a case with Apple Support (Case # 755934373) and am waiting to hear back regarding Seagate's response. I've spent DAYS trying to troubleshoot this and am now at a complete loss. If anyone has any ideas, I'm all ears (or eyes in this case).
Thanks!

Hi danielsh6,
I recently bought the new Lacie Thunderbolt 2 D2 3TB and I had the same problem as you, i have a macbook pro early 2011, those support thunderbolt but many times there is a bug that doesn't let you connect any thunderbolt drives to your computer. The solution I found was installing this update:
Thunderbolt Firmware Update v1.0
Before doing this I would recommend you updating to mountain lion (not yosemite yet as there is still some glitches and more on preview's macbook pro's).
Hope this helped!
Forest

My external hard drive not showing up

Hello,
My external hard drive is not showing up on my desktop. I went to finder & preferences>general and made sure I checked "show these items" and checked hard drives. I even unchecked it because I have 2 other external hard drives. When I checked the hard drive box the other 2 hard drives appeared but the third hard drive did not. The hard drive not showing up on my desk top does show up when I double click my system hard drive & can be opened from there, but I want to see it on my desk top. Any help would be appreciated.
Thanks

This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
ls -@Oaen /V* | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.

I bought a new external hard drive for backups, but time machine won't do a full back up. I think it is remembering backing up onto previous external hard drives, which I don't own anymore. How do I do a new full backup?

I bought a new external hard drive for backups, but time machine won't do a full back up.
I think it is remembering backing up onto previous external hard drives, which I don't own anymore. How do I do a new full backup?
When I bought the new (used) iMac, I also bought an external hard drive for backups. It worked fine, but my husband stole it.
Then I bought a new external hard drive (Seagate) and it worked fine for three weeks, then died.
So I just got a new external hard drive, which was put together from an internal hard drive and a hard drive enclosure.
Time machine did the first backup today, and it should have taken 9 hours like it did on the previous first time full back up. Instead, it took 30 minutes. That can't be right. I want to start over and do a full backup to make sure everything gets onto my new external hard drive, but I can't figure out how to do that. Please help.

Triple-click anywhere in the line below to select it:
tmutil compare -E
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command will take at least a few minutes to run. Eventually some lines of output will appear below what you entered.
Each line that begins with a plus sign (“+”) represents a file that has been added to the source volume since the last snapshot was taken. These files have not been backed up yet.
Each line that begins with an exclamation point (“!”) represents a file that has changed on the source volume. These files have been backed up, but not in their present state.
Each line that begins with a minus sign (“-“) represents a file that has been removed from the source volume.
At the end of the output, you’ll get some lines like the following:
Added:
Removed:
Changed:
These lines show the total amount of data added, removed, or changed on the source(s) since the last snapshot.

2 external hard drives not recognize by system all of a sudden

I have 2 external hard drives, one was used as a backup with Time Machine, the other was all my music storage, including Logic Pro and Ableton files.
This afernoon I was working on my Macbook pro with no problems, system backed up a few times. I was working on a new project in Logic. I saved the file, disconnected hard drive, went to my 2nd computer, an Imac from late 2009, plug the hard drive in, system does not recognize it. I wait a few minutes then unplug the drive, upon doing that I get a message that I've never seen before:
"Because a USB device was drawing too much power from your computer, one or more of your USB devices has been disabled.
To prevent damaging your computer, the USB device drawing too much power has been disabled. Other devices may have also been disabled. When you disconnect the device drawing too much power, your other USB devices will be enabled again."
It's been a few hours, I've disconnected all the devices, I think I figured that one of the drives is faulty. My question is, why is the other hard drive not being recognized, it's not recognized on any of my 3 computers, 2 Macbook Pro's and one imac.
Any help would be greatly appreciated as this is extremely frustrating.

Try this:
Intel-based Macs: Resetting the System Management Controller (SMC)
If it doesn't help, make a "Genius" appointment at an Apple Store to have the machine tested.

Advanced Format Hard Drive not recognized by HP DV6000 Controller

Hello,
I have an HP DV 6000 laptop (6276 I think, I'm at work can't check) that came preinstalled with a Western Digital 160gb 1.5gb/s 5400 RPM drive (Vista) that failed a couple of weeks ago. So i bought a Western Digital 750 GB WD Black SATA III 7200 RPM 16 MB drive to replace it. I read about people having some problems with Advanced Drive Format hard drives not being recognized by their controller, but also read that depending on the controller and specific Dv6000 model laptop they had-one wouldn't run into problems.
Well sure enough, when attempting to install Windows 7 I received the error that the hard drive was not detected. After researching online I came across an article on WD's site that noted
"Our SATA II hard drives use autospeed negotiation. This enables our SATA II drives to automatically detect the motherboard data transfer rate, making it backward compatible with SATA I data transfer rates. However, some older SATA I controllers are unable to support autospeed negotiation and cannot recognize the drive. This “drive not detected” condition occurs when a chipset is incapable of correctly negotiating the data transfer speed with a SATA II hard drive."
my drive is a SATA ||| but I'm pretty sure it's the same problem. The site goes on to say a fix would be to "purchase and install a third party PCI or PCI-Express Second Generation Serial ATA controller card for your Serial ATA hard drive(s)."
My question(s) are.
1)Is the problem that I am trying to install a Sata ||| hard drive on a laptop with a controller that will only recognize SATA | hard drive?
2) Or is the problem that the hard drive is an Advanced Drive Formatted hard drive and I need to buy a hard drive with out that specification?
3) Or Should I buy a SATA controller card as WD suggests on their website and if so will this definitely allow my laptop's controller to recognize the new hard drive and proceed with the installation?
4)Or Should I just return the hard drive and buy a SATA | non Advanced Drive Format hard drive? (question 2 basically)
Thanks for your help!

Hi @jasmine00
Welcome to the HP Support Forums.
I certainly understand your issue with the drive upgrade. Unfortunately it is a bit of the nature of notebooks, the sacrifice of a large amount of upgradeability, in exchange for compactness and portability. Whenever a new technology comes out, older notebooks are never really going to be easy to upgrade, it at all. Normally the unit as a whole is tested with a set list of hardware, and only those items are supported.
That being said there is this document that could be helpful with your problem.
Preparing Advanced Format hard drives for Microsoft Windows installations on HP Business Notebook PC...
And for your reference:
HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

LaCie d2 500GB Quadra Hard Drive Not Being Seen By Time Machine

Hello all,
I have a LaCie d2 500GB Quadra Hard Drive Not being seen by Time Machine hooked up to my iMac via firewire 800. My iMac is running latest updates etc. Have raised a support ticket and was given the following instructions by LaCie:
Posted: 08 November 2007 @ 00:00
Thank you for contacting LaCie Technical Support. Make sure the drive is mounting and you can assess files on it on your 10.5 system. If you can then you will need to reformat the drive to make it compatible with time machine.
Warning! All data on the external drive will be destroyed in this process.
Step 1: Run Applications > Utilities > Disk Utility
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Step 4: Change 'Current Scheme' to '1 Partition'
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Step 6: The format needs to be Mac OS Extended, with or without journaling
Step 7: Click on the Options... button
Use "Apple Partition Map" partition scheme on a PowerPC-based Mac.
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I have done all of the above and it is still not being seen. Anyone had a similar issue or got the above to actually work?
Thanks in advance!!!!

Ryan,
Check drive volume name and also the Computer name. Apple released a tech note recommending that both be limited to only the characters A-Za-z0-9 (no dashes, hyphens, or other special characters.
If you can, send the Apple System Profiler report to me at the addres in my profile. Imay be able to see something there. I have helped another user with similar problems, but with a LaCie USB drive. He got things working by repeating the recommended steps, and double checking everything.
As others have rported, this should work, so there may be something else preventing proper operation.
If the drive is usable from Finder, but Time Machine cannot use it, there is something related in how Time Machine is viewing the drive.
Mike

Is there a way to organise the files in itunes media into playlists? i have a large playlist that i wish to add to a hard drive but i don't want to have to look up each file location separately.

is there a way to organise the files in itunes media into playlists? i have a large playlist that i wish to add to a hard drive but i don't want to have to look up each file location separately.

You cannot put music onto your iPod without using iTunes, that what iTunes is for.
It's also not a good idea to wipe the music from your computer and having it only on your iPod. We see countless posts here from people who have done just that - and then lost everything when the iPod needs a Restore. Even if you never need to Restore your iPod, what happens when you eventually replace the iPod? You'll be back here asking how to get the music from one iPod to another. That's not easy to do, we see countless posts about that too!
A much better idea is to buy an external drive (a proper external drive, not simply an iPod) and put your large amount of music onto that drive. Then point your iTunes Library to that drive. However, you need to remember two things:
You still need a backup of that Library.
Using an external drive as your iTunes Library means that the drive must be connected and ready to read before starting your iTunes programme. If it isn't, then iTunes will look on the C: drive - and you will find no music in your Library. (Once again, lots of posts about that as well!)

I would like to freeze saving to icloud and perhaps transfer some of that data to my own external hard drive. I don't want to lose anything already stored there, but don't want to purchase anymore cloud space. How do i accomplish this?

I would like to freeze saving to icloud and perhaps transfer some of that data to my own external hard drive. I don't want to lose anything already stored there, but don't want to purchase anymore cloud space. How do i accomplish this?

It seems that saving to iCloud is a default. My Pages documents automatically save there unless I change to save to destination. I probably just need help in setting up the cloud. When I tried to change the setting, though, it told me that if I made the change, all data on icloud would be eliminated and i don't want that. I would ideally like to save everything on my external HD and not bother with iCloud. Certainly don't want to buy more storage space. Thanks for replying so promptly.

Hard drive not recognized during windows server 2008 setup

hard drive not recognized during windows server 2008 setup

Hi,
Whether the hard disk is recognized in BIOS?
Connect it to another computer to see if it could be recognzied incase the cause is the disk itself. Also please check if it is really a RAID instead of a single hard disk - a single disk should be recognized directly while RAID cannot be recognized until
a suitable driver is installed.
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

What are the symptons of macbook pro hard drive not running fast enough

what are the symptons of the hard drive not running fast enough

Physically the drive will be as fast as any other of its class, and if not then it's experiencing a mechanical issue that should prompt a warning or two in the system, especially if you use a drive management tool like Disk Utility that checks the drive's built-in "S.M.A.R.T." diagnostics.
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Hard drive not loading, done AP test

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