Hard drive not reading any disc

I am trying to insert software into my hp touchsmart IQ526 and it wont read any disc i put in

For the purpose of troubleshooting, can the DVD/CD drive read a commercial DVD or a music CD? If no, then probably the drive has failed. From the page illustrating the DVD/CD drive, it appears to be a "laptop" style drive. Harder to change out, but not impossible. If that task is beyond your skillset, try an external drive that connects via USB.
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

Similar Messages

Equium A110-233 drive not reading any discs - error code 39

Drive not reading any discs.
Something to do with driver. As far as i can tell it says code 39 error.

Hi
Please try the first method:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
There you will find a link to the MS website which provides a nice solution.

CD/ DVD Drive is not reading any discs! - HP Pavillion DV6747TX

Hi there, I have a problem. My CD/ DVD Drive is not reading any discs! I have no idea what's happened..it was going fine and then all of the sudden it stopped working.
The computer I have is a HP Pavillion DV6700 or DV6747TX to be exact and the CD/DVD-Rom drive is a TSSTcgrp CDDVDW TS%L632N ATA Device. It seems to be present in the Device Manager and in the Computer Menu. When I put a CD or DVD into the disc drive lights are blinking and it sounds like it's trying to load or do something, but nothing is coming up. CD Drive E still says CD Drive E instead of reading the disc that's in there and when I click on Drive E it says Windows cannot read the disc in drive E.
I have tried searching the net for answers including the suggestions on this website and have tried a few other ideas I have come across but nothing seems to be working. Any help would be greatly appreciated

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

CD/DVD Drive is not reading any discs on Equium A100

My cd/dvd drive is not reading any discs whatsoever, blank, written or commercially written. It opens and closes and the light to show it is working is on. Device manager says the device is working properly.
Tried updating drivers, no updates available. Tried system restore back 1 day then 1 week then 1 month and still the problem cannot be rectified. When i put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an I/O device error.
Can anybody help me i've tried everything me and my friends can think of, or is it a better idea to just send it back to toshiba under the warranty.

Hello,
Here are a few windows articles that could help.
http://support.microsoft.com/kb/891894/en-us
This one might do the trick, if not try this one.
http://support.microsoft.com/kb/826510/en-us
Hope these help resolve the problem. If not it could be a registry setting error which can be rectified as well. But only if these 2 above do not help to resolve the problem.

Drive wont read any disc

Model: HPE-030sc
My dvd/cd drive doesn't work. I've tried to reinstal throw device manager. But the drive wont read any disc.
When I push the F drive in my computer, it just says program could't be fund.
Anybody who can help.

Alfster76 wrote: Model: HPE-030sc My dvd/cd drive doesn't work. I've tried to reinstal throw device manager. But the drive wont read any disc. When I push the F drive in my computer, it just says program could't be fund. Anybody who can help.
Hello Alfster76, Did you uninstall the DVD drive in the Control Panel, Device Manager, then reboot the system and see if it finds new hardware and installs the drivers for it?
Sometimes this works. If not, you might check the data and the power cables going to the DVD drive, just to insure they are properly connected.
If this does not resolve the issue, the DVD drive may have become faulty.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Still no fix for superdrive not reading any disc at all?

I've searched through the forum and it seems like there's still no solution for the superdrive not reading any sort disc at all. I have had this imac for almost a month. I rarely have used the superdrive but was trying to play a normal audio cd tonight and upon further investigation found that the drive is not reading any type of disc.
If a disc is loaded, the drive whirs/beeps 4-5 times while trying to read the disc and then ejects it. this happens for dvd movies, audio cds, osx install disc, etc.
I did successfully play and rip some cds a few weeks ago when the imac was first purchased. I have not inserted discs often enough in the past to substantiate that upgrading to 10.4.5 or 10.4.6 affected the drive's performance.
Think I need a new drive or could this be software related?
imac intel core duo 17" Mac OS X (10.4.6)

I want "solved"
You can add me to the list too - I check this page frequently for a reply from an apple representative - to no avail.
My computer is less than 2 years old, purchased brand spankin' new, w/o the warrantee - but hey when you pay that much for your 'puter it should not break down at ANY time during (at least) the first 5 years, unless gross negligence and disregard is involved (which is is not).
I would not categorize myself as being in the 'high usage' category for burning either dvd's or cd's, but here I am less than 2 yrs after purchase w/ a superdrive that can't even read a store-bought cd, and oddly enough the problems I am having DO seem to coincide w/ download of a 'security update.'
Hmmmm......
I would like, at the very least, a helpful suggestion from someone working for Apple - if not an acknowledgement of an actual issue with a faulty (expensive) product.
A guarantee of satisfaction with a purchase should not be wrapped up in purchase of a service plan - good customer service is good policy, and should be provided as a means of standing behind the quality of a product you both sell, and believe in.
There is no good reason why my computer should be broken, and there is no good reason why it shouldn't be fixed - and I see a lot of you have even more reason for complaint than I do. It is irksome in the extreme that this issue seems not to warrant the attention from anyone who can make a difference to our plight.
One would think that a drop-down menu on an official web-site would have a better response rate from affiliated 'professionals' - but we all know the old adage about assuming...
Hey - maybe customer service really is dead - and I might believe that if it weren't for the fact that I respond, personally, to customer e-mails on a daily basis...
Where is our response?
I apologize for the lengthy "blog" - but short and sweet hasn't done the trick..maybe this will?? We can only hope...

My ENVY 17 3D's Bluray drive does not read any disc.

I got a refurbished ENVY 17 3D (i7 740Q) and having a bluray drive issue.
When I insert a disc in to the drive it keeps spitting the disc out after a few seconds. And I can't hear any motor spinning sound. It's weird, I mean at least it should be reading the disc then spit it out, on the other hand it do exist in my SYSTEM. I didn't have a single burning CD software installed but I did install an iTunes. Should I return it to HP?

Anyone has solution to this, before I decided to send it to HP for repair?
I tried the Optical Drive Diagnostic using HP support assistant, but since the drive keep ejecting the media (CD/DVD/BR) for testing, I can't complete the diagnostic. I uninstalled and reinstalled with the latest drive update, still the same problem, even with the latest BIOS update.
I even went with a complete system recovery reboot and still can't solve the problem. The BR drive worked fine since it's recognized by the system, and Windows does not show any error. So why does it keep ejecting the CD/DVD/BR?
This happened out of the blue btw, so I have no clue what caused the problem. It was working fine like moments ago.

Burn out .vobs but to hard drive, not directly to disc

Hello gentlemen,
I want to test some footage in DVD format, from Premiere, but when you ask Premiere to make a DVD, I have it set to open Encore, but there is no option to create the .vob files and just create them on my hard drive, it wants me to insert a disc to complete the process.
Is there any way of getting Premiere to create vob files directly to the hard drive directly, so I can burn them out later to disc ?
Thanks,
Dave.

David,
There are four options to go from PPro to Encore:
- Export a DV AVI and import in Encore.
- Export a DVD compliant MPEG-2 file and import in Encore.
- Select "Export to Encore" in PPro (CS3 only).
- Or "frameserve" from PPro to Encore: http://www.adobeforums.com/webx/.3c05fbd9
Which option to choose is a matter of personal preference / workflow that suits you best.

External Hard Drive not Mounting any more

Hi all,
I have noticed since couple of kernel updates, my external hard drive - plugged via USB doesn't get mounted any more. To access the drive I need to reboot the computer with the hard drive switch on.
See below for the dmesg output, regular usb keys get mounted normally, I have check autofs set up and it seems fine compare to the wiki,
Many thanks for taking the time to read my topic,
Looking forward for your replies,
[ 37.753349] usb 2-6: new high-speed USB device number 4 using ehci_hcd
[ 38.139340] usbcore: registered new interface driver uas
[ 38.175765] Initializing USB Mass Storage driver...
[ 38.175829] usbcore: registered new interface driver usb-storage
[ 38.175830] USB Mass Storage support registered.
[ 38.240086] scsi8 : usb-storage 2-6:1.0
[ 38.240226] usbcore: registered new interface driver ums-cypress
[ 44.726882] scsi 8:0:0:0: Direct-Access ST325082 3A PQ: 0 ANSI: 0
[ 44.727768] sd 8:0:0:0: [sde] 488397168 512-byte logical blocks: (250 GB/232 GiB)
[ 44.728724] sd 8:0:0:0: [sde] Write Protect is off
[ 44.728727] sd 8:0:0:0: [sde] Mode Sense: 33 00 00 00
[ 44.729729] sd 8:0:0:0: [sde] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 44.753026] sde: sde1
[ 75.466677] usb 2-6: reset high-speed USB device number 4 using ehci_hcd
[ 75.591741] sd 8:0:0:0: [sde] Attached SCSI disk
[ 2243.446832] usb 2-6: USB disconnect, device number 4
[ 2278.086455] usb 2-6: new high-speed USB device number 5 using ehci_hcd
[ 2278.211117] scsi9 : usb-storage 2-6:1.0
[ 2285.078375] scsi 9:0:0:0: Direct-Access ST325082 3A PQ: 0 ANSI: 0
[ 2285.079220] sd 9:0:0:0: [sde] 488397168 512-byte logical blocks: (250 GB/232 GiB)
[ 2285.080209] sd 9:0:0:0: [sde] Write Protect is off
[ 2285.080212] sd 9:0:0:0: [sde] Mode Sense: 33 00 00 00
[ 2285.081222] sd 9:0:0:0: [sde] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 2285.101763] sde: sde1
[ 2285.105212] sd 9:0:0:0: [sde] Attached SCSI disk
[ 2316.159787] usb 2-6: reset high-speed USB device number 5 using ehci_hcd

Yes I have checked System Settings -> Removable Devices - but there is no option for an external hard drive.
And yes it is a ntfs drive, but as I said it worked before couples of updates ago, and just to be sure I checked ntfs-3g - it is installed.
Oh, and I should have said, checking /dev/by-label the drive appear there once turn on, but doesn't get mounted, I use to have a line in the fstab file, but I removed it because it tried to mount it during booting process, and it work anyway.
Any other advice?
Last edited by sweetthdevil (2012-01-24 19:03:00)

Hard drive not reading on PC

My Powerbook died but the Hard Drive is still working. I connected it to a PC and it does not showing up as one of the drives. I went to Disk Management and the hard drive was there but it was saying that it was "Unallocated". Is there something I can do in order to see the files on there? I need to try to get some of the files from there now. I only have a PC right now to work on until I get a new MacBook Pro.

thanks for the update, here's some more info:
http://www.thexlab.com/faqs/sharefwdrive.html
http://docs.info.apple.com/article.html?artnum=75320
it's quite easy to share files with the PCs over the network services, but if connected directly, PCs won't see the data on the Mac-formatted drives, only the physical drive will show up

"USB Over Current Notice" - Hard drive not connecting any more??

I have an internal hard drive which I put in an hard drive enclosure and have been using as a backup hard drive for the past few months...I just bought a bigger hard drive for my Macbook so I backed all my info up to my external hard drive and now that the new hard drive has been successfully installed, I can't seem to boot my external hard drive. When I plug it in I get the message "USB Over Current Notice. A USB device is currently drawing too much power. The hub to which it is attached to will be deactivated."
I've tried repairing disk permissions, I've switched out the USB cable, and I've tried it on my mom's (brand new) iMac. This thing is no longer working, and I'm not sure why since my upgrading my macbook's hard drive shouldn't have affected my external hard drive whatsoever. My Macbook is plugged into the power adapter, and my iMac is obviously plugged in to a power source as well.
Again, I've used this hard drive to back up both the iMac and the Macbook successfully in the very recent past, and all of a sudden it's not working - I'm not even using the full amount of space in the external hard drive. What is the problem here and how do I fix it? All my old files are on that hard drive and now I can not longer access them.

Sounds like your "new" external is operating as a bus-powered drive. The bigger internal may be drawing a larger amount of current--you didn't say what size either is and even within the same size, the current draw varies a lot. Between them you may be exceeding the available current. BTW, this can happen with large flash drives, too. I suggest you put your external in a powered enclosure or a powered 2.5"/3.5" open externals--I bought one, either option $20 to $30. Once it turns off the port it will take a while to be re-enabled with the load removed. I had it happen with a new mouse on an iMac keyboard port.
-Ken

Drive is not reading any discs on my Satellite A100-192

Hi,
today i wanted to watch a dvd movie, i've inserted the disc into the drive and waited for an autostart to play...nut nothing happened.
Drive LED is on all the time and i can't access the drive in windows. I've tried with several original dvd discs and one blank cd /i've got nothing else in here/.
What could cause this problem?
I've tried it in Windows XP and Vista Beta 2 :/
Best regards,
Krystian

Hi
One question: Did you use the Toshiba recovery CD? If not, please check if this issue appears on the Toshiba image.
If you dont get any auto start messages after DVD inserting into the drive so I would firstly check the settings.
Please make a right click on to the drive icon. Then please select the AutoPlay tab.
There you can choose the dvd movie and select an action. Otherwise you can enable the option prompt me each time to choose an action
If this doesnt help so you can also try to remove the drive from the device manager. After this procedure please reboot the unit. The OS should recognize the drive again. Then try to play DVDs again

Blue ray drive not working all of a sudden and not reading any discs

I am using hp hdx 18 laptop which is a few years old and it was working fine until recently i found that the drive doesn't read discs anymore but the device manager shows it's fine and it tries to read by spinning and making noise and then stop
I tried to boot the machine from dvd in setup but it will just go straight to HDD bootup.
is it busted? just wondering what I can do to see if there's anything I can do before getting an external drive
thanks
donald

It could have failed as suppected. When you tried to boot to a DVD or Restore disk, did you remember to change the boot order to DVD/CD first device?
The drive is normally a replaceable device but an external device should work OK, too.
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

G5 not reading any discs....?

sorry if this has been posted somewhere, but i did not see anything that could possibly solve this problem. i can eject my tray just fine but when i insert a disc (CD, DVD, burned & regular), the drive wont even spin or read it. so obviously nothing shows up on my desktop. it was working fine until a few weeks ago. i have tried a lens cleaner but my computer wont even read that. i have no idea what i can do to fix this especially since i have not done a lot of burning or movie watching. the machine is a G5 dual 2.0 and the drive is a SONY DVD RW DW-Q28A. any help would be greatly appreciated.

Try resetting your PRAM.
Insert a bootable disk and restart.
When there is the starting chime press the OPTION key: If your disk won't show up as bootable option it may be time for calling Apple.

External Hard drive not reading after 10.3.9 update

Hi there and thank you for this forum. I am wondering if anyone can help me through this maze of confusion...I have just recently upgraded from 10.3.5 to 10.3.9 and now I cannot access my external Fantom Drive. Both of the USB ports can read other devices, and also I can still read the Fantom from a PC, but when I plug it into my ibook, I get nothing.
Can anyone recommend anything? Can I reinstall the original 10.3.5 software and be done with updates? The Fantom is not supposed to be affected by the 10.3.9 system, so I don't know what happened, but I can tell you that the only 2 times I have updated this mac, I have had serious problems! I won't be updating anymore!!!
Thanks mates...

You're welcome.....and thanks for acknowledging me in your post....
I'm sure you would have thought of this workaround sooner or later....After 2 reinstalls of OSX this was my last resort.

Hard drive not reading any disc

Similar Messages

Maybe you are looking for