Hard drive not recognized by Maverick

I updated my operating system to Mavericks, but now my computer doesn't recognize my external harddrive. How do I fix this?

Many a hard drive with built-in backup software don't stay current with the operating system.  Your best bet is to connect the drive with an older machine, and remove the backup software.

Similar Messages

  • External hard drive not recognized by Mavericks?

    I have a Western Digital My Passbook 500GB external hard drive connected to my MacBook Pro via USB. 
    It worked fine until I upgraded to Mavericks.  Now it is not recognized at all in my Finder.
    When I go to Disk Utility, it finds it and says "not supported".  When I do "disk verify" it says it needs to be repaired.
    When I try to repair it, it says it can not.
    What do I do?

    See: http://wdc.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfGeneric&os=mac
    WD SmartWare update highlights:
    Mac release 1.3.6 (updated 11/25/2013)
    Fixed an issue related to reports of some customers, under certain conditions, experiencing data loss when updating to Apple's OS X Mavericks (10.9).For more information on this issue, please click here.*Please note that if you have a previous version of WD Drive Manager installed on your computer, this software package will automatically uninstall the old version and install a new version.

  • Hard drive not recognized during windows server 2008 setup

    hard drive not recognized during windows server 2008 setup

    Hi,
    Whether the hard disk is recognized in BIOS?
    Connect it to another computer to see if it could be recognzied incase the cause is the disk itself. Also please check if it is really a RAID instead of a single hard disk - a single disk should be recognized directly while RAID cannot be recognized until
    a suitable driver is installed.
    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Advanced Format Hard Drive not recognized by HP DV6000 Controller

    Hello,
    I have an HP DV 6000 laptop (6276 I think, I'm at work can't check) that came preinstalled with a Western Digital 160gb 1.5gb/s 5400 RPM drive (Vista) that failed a couple of weeks ago.  So i bought a Western Digital 750 GB WD Black SATA III 7200 RPM 16 MB drive to replace it. I read about people having some problems with Advanced Drive Format hard drives not being recognized by their controller, but also read that depending on the controller and specific Dv6000 model laptop they had-one wouldn't run into problems. 
    Well sure enough, when attempting to install Windows 7 I received the error that the hard drive was not detected. After researching online I came across an article on WD's site that noted
    "Our SATA II hard drives use autospeed negotiation. This enables our SATA II drives to automatically detect the motherboard data transfer rate, making it backward compatible with SATA I data transfer rates. However, some older SATA I controllers are unable to support autospeed negotiation and cannot recognize the drive. This “drive not detected” condition occurs when a chipset is incapable of correctly negotiating the data transfer speed with a SATA II hard drive."
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    My question(s) are.
    1)Is the problem that I am trying to install a Sata ||| hard drive on a laptop with a controller that will only recognize SATA | hard drive?
    2) Or is the problem that the hard drive is an Advanced Drive Formatted hard drive and I need to buy a hard drive with out that specification?
    3) Or Should I buy a SATA controller card as WD suggests on their website and if so will this definitely allow my laptop's controller to recognize the new hard drive and proceed with the installation?
    4)Or Should I just return the hard drive and buy a SATA | non Advanced Drive Format hard drive? (question 2 basically)
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    Hi @jasmine00 
    Welcome to the HP Support Forums.
    I certainly understand your issue with the drive upgrade. Unfortunately it is a bit of the nature of notebooks, the sacrifice of a large amount of upgradeability, in exchange for compactness and portability. Whenever a new technology comes out, older notebooks are never really going to be easy to upgrade, it at all. Normally the unit as a whole is tested with a set list of hardware, and only those items are supported.
    That being said there is this document that could be helpful with your problem.
    Preparing Advanced Format hard drives for Microsoft Windows installations on HP Business Notebook PC...
    And for your reference:
    HP Pavilion dv6000 Notebook PC Maintenance and Service Guide
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • External hard drive not recognized after OSX Mavericks

    My Toshiba external hard drive worked flawlessly before I upgraded to Mavericks, but now I cant access the disk. It doesnt show up on the desktop but it does show in disk utility. What do I do?!

    This isn't my question, but I'm having the same problem (with a Western Digital) and thought I'd share a screenshot of disk utility for comparative purposes.
    Also, Mavericks isn't allowing me to access Bootcamp

  • Memory modules and hard drive not recognized

    I removed and reinserted the factory installed Satellite L505D-LS5007 laptop hard drive and memory modules just as practice for installing a hard drive upgrade and an 8GB memory upgrade. The problem is obviously with the memory and not with the hard drive.
    After the first practice try, one memory module was recognized. Also for a few seconds after the first practice try, I ran the PC with the battery installed, but no memory installed. I did not look in the User's Guide first to see that I should have removed the battery before removing the memory.
    Now the System Indicator Lights for the HDD Activity and Memory Card Reader do not light up. The PC turns on and the display is solid black with no messages.
    Before buying new memory modules, what possible ways might there be to get the PC to recognize the factory installed memory modules and hard drive again?
    Solved!
    Go to Solution.

    When troubleshooting, I always change one variable at a time. I would hate to miss a solution by being in a hurry. In this case, you may have damaged either the RAM or the RAM slot. I would stick with the Toshiba specifications for the RAM, making sure it is the correct size, speed and type recommended. I also recommend that when you replace the RAM that both modules be from the same manufacturer, size, and specification. Try one RAM module in one slot and then the other. And then try both RAM modules in both slots. After the testing you should be able to figure if this is a RAM problem or a RAM slot problem.
    In the case of hard drives, the real test is whether or not the Bios sees the hard drive. If the Bios doesn't see the hard drive, it's not going to work. The Bios should see the hard drive whether or not the hard drive is partitioned, formatted or has data on it. My experience has been that many Toshiba laptops will work fine with larger capacity hard drives provided they are the same speed in RPMs, have the same interfacing connection and physically the same size.
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  • Yoga 2 Pro Hard Drive not recognized

    I got my Yoga 2 Pro as a Christmas present and have had issues with the computer recognizing the hard drive every time it boots up or enters sleep mode (and this is after the 1 initial boot up where I didn't have to enter the BIOS).  Not sure if this is a bios or hardware issue, but I can get it booted after entering the BIOS, changing various (seemingly random) settings (UFEI/Legacy support usually) to get the computer to even recognize that it has a hard drive installed at all.  Once it does boot, as long as it doesnt sleep or shut down, it'll continue to work, leading me to think this is some sort of BIOS issue.  Has anyone been able to resolve this issue without the hassle of returning it to Lenovo an getting a whole new one? The computer is great, when it boots up, but this is extremely disappointing/frustrating to have to enter the BIOS every single time I want to turn the computer on to use it!

    @Lenovo Support - Please respond to this issue. 
    SO MANY PEOPLE HAVE FACED THIS ISSUE & ARE STILL FACING - BUT NO RESPONSE FROM LENOVO SUPPORT...... !!!!

  • New WD Scorpio Black 750GB hard drive not recognized

    Hey guys,
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    I've reset the PRAM/ NVRAM with no avail.  Any assistance would be greatly appreciated.
    Cheers

    Your response is not 100% clear to me.
    Have you actually installed the WD and Seagate HDDs in the MBP or just connected them while in an external enclosure?
    When you put the original HHD back in the MBP, it is recognized in Disk Utility but cannot be repaired?  Is that the case.
    Have you tried to put in the original Installation disk and has the original HHD been recognized and/or one of the other HDDs in an enclosure been recognized?
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  • Lacie 250GB External Hard Drive NOT RECOGNIZED

    HELP! My Lacie External HD that I've had for several years and holds a lot of my files is no longer being recognized on my MacBOok Pro. It used to recognize it instantly when I plugged the USB cable to the USB Port - now, nothing. The Lacie light is on, but my laptop isn't reading it at all. What's going on??? I did a disk utility - it's not showing up there at all either. Is it due to a software update? Don't get me started on losing out on using my entire Dreamweaver/Flash Studio MX 2004...
    ALSO, I notice my iPhone is not being recognized in iPhoto anymore either. It is recognized in iTunes. And yes i've heard many folks say email photos should be removed, which i have done so and still nothing!
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    Are other USB devices working normally, Eric?
    If so, the most likely cause is that either the bridge or the drive itself in your external enclosure has failed (assuming you have tried a different cable)
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    Message was edited by: Rod Hagen

  • MBP Late-2011 hard drive not recognized

    Okay, so last November 2012, not even a year after I bought my MBP, it just froze and wouldn't respond to anything. All it showed was the rainbow loading circle and the computer crashed. I brought it to the Apple store and the person behind the Genius bar said that it was a hard drive problem and he replaced it. However, ever since then, I noticed that my mac has been running very slow and programs would take a lot longer to load.
    5 months later, my computer is having problems again and one time when I turned it on, it just showed a blinking folder with a question mark. I know this means it can't find the system software. I brought it to a friend and he tried to fix it first by using the OS X system software disc but that didn't work. Then he thought the problem was the hard drive cable so I bought a new one and when he replaced it, my hard drive still isn't recognized. At this point he thinks it's something with the logic board or something since nothing seems to be working. Right now, all I'm doing is connecting my hard drive to the USB and using booting from there. Everything else is working fine. Does anyone have any suggestions as to what I can do? (btw, I don't have AppleCare)
    Thanks.

    The good news is that it is not the logic board, other wise the MBP would not function at all.  The symptoms that you describe are a strong indication that the internal HDD connection is faulty. 
    As mentioned before, have the technicians at the genius bar look at it and if I am correct, they should be able to install a new cable and allow you to use the MBP with the HDD inside the MBP.  This is not an expensive repair. 
    It is also possible that the replacement cable that was installed earlier was not done correctly. 
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  • Macbook Leopard Update- Hard drive not recognized?!?!

    Question- What do you think caused this problem, and how can I best fix it?
    (See below for information)
    Well, I finally decided to update to Leopard. I put the disk in my Macbook, and everything went smoothly as it verified the installation DVD- until the end of the verification, that is. A message screen would pop up telling me the disk was dirty. "Okay," I thought,"No problem." I was a bit puzzled, though, because the installation with the same Family Pack disk went fine on my father's Mac. I cleaned the disk, and tried again. And again. Each time, I was greeted with the same message at the end of the verification. Frustrated, I took the disk and my laptop to Best Buy, hoping someone could help me there. We ran the installation again... to no surprise, the same problem occurs. This time, though, when we quit the installer and try to reboot, after the gray screen with the apple at the beginning, we are greeted with a black screen with one command line. NOT GOOD! We rebooted the computer again, this time starting up with a disk to check the permissions and hard drive. The diagnosis: The permissions on my Mac are screwed up, so it's not recognizing the hard drive. The Best Buy guy claims the permissions have been messed up since I bought the Mac, and everything will be just fine and dandy after I transfer the data to another computer, install the Tiger disk that my Macbook came with, update to Leopard, then transfer the data back to my Mac. I'm taking my Mac to the closest Apple store (about 2 hours away) for advice from the pros on Saturday. Until then, I'm hesitant to even turn the thing on, out of fear it will spontaneously erase the data or something to that extent.
    Question: (in case you forgot)What do you think caused this problem, and how can I best fix it?

    Unplugging worked!!!
    I have no idea what PRAM is but someone said that unplugging your computer resets it so, I thought I'd give unplugging a shot. So, I shut down my computer and unplugged it. I also unplugged the power on the HD. (because I wasn't sure which one they were talking about.)
    Anyway, I went away for about five minutes.
    I came back plugged in the HD power first. Then, I plugged in the power cord for the computer and turned it on.
    As soon as I logged in I was asked if I wanted to use my external HD for Time Machine backups.
    I saw the icon for the HD on the Desktop where is belongs. I can open the drive and access the files with no problem.
    Try this if you haven't yet.

  • IMac G5 Internal Hard Drive Not Recognized

    I shut down my iMac G5 with the power button and not through the typical shutdown procedure once and then when it booted up it would not get past the gray screen. I eventually used the Leopard DVD to try to boot it and was able to get to disk utility to look at the drive. I tried to repair the drive but then the machine froze and I had to restart once more. Now the internal hard drive isn't recognized or seen at all. I actually switched out the SATA hard drive with another spare I had and that was not recognized either. I can get the mac to recognize the installation DVD still so I know my computer still functions properly but I just need it to recognize the drive now. Does anyone have any ideas how to resolve this?

    Have you access to DiskWarrior or TechToolPro? Either of those might fix your problem otherwise, try booting from the Apple Hardware Test on your install disc and see what it says.

  • Hard crash now hard drive not recognized in disk utility.

    During a virus scan the Macbook froze up now the computer does not seem to be accessing the hard drive. Tried to reinstall Leopard but the internal hard drive is not recognized (same is true when we tried to use Disk Utility). It will not start in safe mode either. Does this sound like a fried hard drive or maybe a corrupted drive that might be repairable with DiskWarrior? Any thoughts would be appreciated.

    If the A/V you were using was Norton/Symantec, the drive may be OK. Norton is a virus.
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  • Hard drive not recognized when connected to Apple keyboard

    Hi there,
    I'm using a dock (Henge) for my MacBook Pro with a wired Apple keyboard to which I connect a Passport hard drive using the USB port (my Time Machine backup). The hard drive is self powered but still it won't be recognized by the Macbook Pro. I have used the USB port to connect my iPhone without any issue.
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    Thanks
    CB

    The USB ports in the Apple keyboard are NOT powered, so your passport HD will not work on it because it pulls too much power from the USB port.
    More info here: http://support.apple.com/kb/HT4049

  • Hard drive not recognized in HDD bay.

    Randomly, my laptop gave me the spinny pinwheel of death when I opened it, and upon restart, I got the good old folder with a "?" indicating there was no OS. Naturally, I booted up in network recovery, and low and behold, my SSD was not in the Disk utility list. I made an adjustment some time ago where I removed my optical drive, and installed the old HDD that came with the computer in it's place. I switched the drives, so that the SSD was where the optical drive should be, and the HDD in the drive bay. Upon startup, the computer booted up as usual from the SSD, and the HDD was not recognized. So from there I conlcuded that both the SSD and HDD are working correctly without failure. After putting the drives back where they originally were (HHD in optical bay, and SSD in Drive bay), and I booted up holding the option key, The SSD and recovery drive were there, but I received a prohibited sign (circle with slash) after a minute. Now it is not recognizing the drive again. I'm not sure whats going on, anyone hav any input?
    Thanks

    You have a faulty hard drive to logic board cable. Replace that and you should be fine and the drive put in the main bay should show up.

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