Hard drive not working? help!

Dear all,
i was using my laptop (HP G56 Notebook pc). i turned it off for about 10 minutes came back to it and turned it on and it came up with "Boot Device Not found" at the top, and under that it says "Please install an operating system on your Hard Dives".
I've gone into F2 (system Diagnostics). I've tried "Start up test" "Run in test" and even "Hard disk test" and it still comes up with all the same things. i have tried to use linux to see if i can get some of my files but i can't find the hard disk in my computer can someone please tell me whats wrong and if it's fixable of i need a band new hard drive? ^ it also comes up with "Hard disk - (3f0) and also befor this happend i was hearing random clicking noises coming from my hard drive i didn't really think nothing of it to be honest
thanks
This question was solved.
View Solution.

All symptoms indicate a dead hdd. Random clicking leading up to this was a warning.Since you are within warranty HP should just send you a new hdd>>Contact HP
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Similar Messages

Thunderbolt 2 external hard drive not working with Macbook Pro (early 2011)

Hi,
I'm new to this forum and I hope you guys can help me with this:
I've recently bought an external hard drive that works on Thunderbolt 2 (LaCie d2 3TB). When I connect the new drive to my Macbook Pro through the thunderbolt port, the drive isn't recognized. However, the drive works fine through a USB connection.
I thought that Thunderbolt and Thunderbolt 2 are compatible, however this doesn't seem to be the case. Maybe it's because the OS X / driver / firmware version that I'm working on that is not updated? I work on an early 2011 Macbook Pro: OS X Version 10.6.8 (Snow Leopard).
Thank you very much for your help!
Daniel

Hi danielsh6,
I recently bought the new Lacie Thunderbolt 2 D2 3TB and I had the same problem as you, i have a macbook pro early 2011, those support thunderbolt but many times there is a bug that doesn't let you connect any thunderbolt drives to your computer. The solution I found was installing this update:
Thunderbolt Firmware Update v1.0
Before doing this I would recommend you updating to mountain lion (not yosemite yet as there is still some glitches and more on preview's macbook pro's).
Hope this helped!
Forest

Why is my hard drive not working?

My hard drive stopped working suddenly. I was burning a disc and it only burned 1 image and quit. I tried putting a new disc in and it tried reading it and spit it out. It was a brand new blank DVD.

Have you done any troubleshooting such as restarting the computer and if so what were the results.

Hard Drives Not Mounting - Help!

Hello,
This is my first post, so please forgive me if I leave anything out....
I recently had to replace my hard drive. Got it all going, then I noticed when I went to put a music CD in, that it would not show up. I tried others with no luck....then I put in a cd with data, and it showed up on the desktop....
While trying to mess around, I made my 2 LaCie external hard drives go away! I have tried checking cables, and they come on when the computer does, they don't show up in system profiler....
Please let me know what information you might need to help me diagnose these problems....my computer has been so good to me, I want it back up and running...
Powerbook G4 Ti 667 MHz Mac OS X (10.3.9) 512 Ram

Hi, mcholley, and welcome to Apple Discussions.
I can't suggest any remedy for your optical drive not reading audio CDs but having no trouble with data CDs, except to say it's apparently a software problem, not hardware-based.
After replacing your hard drive, did you reinstall your operating system from scratch on it, or did you restore your OS from a backup you had made?
The disappearance of your external drives (are they USB or FireWire?) may be power-related. Are they externally powered, or are you powering them from the USB or FireWire bus? If they're bus-powered, are you connecting both of them at once? That won't work: together they demand more power from the bus than it can supply, and while they may spin, they won't mount. Connect only one of them at a time. Is either of them detected by Apple System Profiler when just one is connected to the Powerbook? Does it mount on the desktop then?
If you've been able to connect both drives to the Powerbook at the same time in the past, and both have mounted OK, then there's been some hardware change recently, other than your hard drive replacement, that has caused the loss of external drive detection. Is it possible that during your recent operations you've turned off one or both of the external drives, or disconnected it/them from the Powerbook, without dismounting it from the desktop first? Depending on what, if anything, the drive was doing at the time, that can make a FireWire drive unmountable and all the data on it inaccessible. In that case it may be necessary to erase and reformat the drive. I don't know whether the same is true of USB drives.
Do you have another Mac to which you can connect the drives, to see whether they show up on it? If they do, you might have to consider the possibility that the port(s) to which you've been connecting them on your Powerbook is bad.

Seagate Backup Plus Slim External USB 3 Hard Drive Not Working with Mac Pro

Hi, I have just purchased a brand new Mac Pro. I have three 2 TB Seagate Backup Plus Slim External USB 3 hard drives that just don't jive with the new Mac Pro's. When the drive is connected, I cannot access the drive, read/write or even format. Finder completely locks up and the drive cannot even be force ejected. When I try to format, Disk Utility either spits out an error that the drive cannot be read, or simply locks up. This happens regardless of the OS on the Mac Pro. I am currently running 10.10.2
I have ruled out an issues with the drives, as I have tested all of them on a variety of systems and OS's, including Power Mac, Mac Book Pro, PC, OS 10.7, 10.8, 10.9 as well as on Windows. I have tried formatting in every file system including Mac OS Extended, Mac OS Extended (Journaled), NTFS and exFAT. ALL other systems have no issues with the drives. Apple has replaced my Mac Pro with a brand new one and the drives still behave the same way. Furthermore, I have tested the drives on three other Mac Pro's at work and they all reject the drives. So, on their own, there is nothing wrong with the Mac Pro, or the drives. However, the configuration of them together is wreaking havoc.
I have contacted Seagate, and this was their response:
The most recent version of the Backup Plus drives use the USB Attached SCSI (UAS) standard to increase transfer rates. It's possible that the drivers being used currently on your Mac Pro are having issues using this feature with the standard USB 3.0 drivers installed. I would recommend contacting Apple to check for any driver updates or see if they any suggestions for issues involving drives using UAS.
I have also started a case with Apple Support (Case # 755934373) and am waiting to hear back regarding Seagate's response. I've spent DAYS trying to troubleshoot this and am now at a complete loss. If anyone has any ideas, I'm all ears (or eyes in this case).
Thanks!

Hi danielsh6,
I recently bought the new Lacie Thunderbolt 2 D2 3TB and I had the same problem as you, i have a macbook pro early 2011, those support thunderbolt but many times there is a bug that doesn't let you connect any thunderbolt drives to your computer. The solution I found was installing this update:
Thunderbolt Firmware Update v1.0
Before doing this I would recommend you updating to mountain lion (not yosemite yet as there is still some glitches and more on preview's macbook pro's).
Hope this helped!
Forest

Time Machine Restore from Networked external hard drive - not working??

recap: hard drive failure on iMac. Took it to Genius folks, they installed a new hard drive with updated Leopard OSx on it.
I came home turned it on, selected "restore from time machine" feature. It finds my external hard drive (which is connected to an airport extreme via USB 2.0) My computer is connected via ethernet to the airport extreme.
I select the imac backup and up pops the login screen. I log in. Then I get the "Checking Time Machine Backup...." And it just keeps checking and checking. The external hard drive is making all sorts of noises, like it is working away, but it just keeps checking. Also have the spinning beach ball....
How long does this go on before we get on with it?

LOL.. didn't see your answer until now. I feel pretty good as I did exactly what you recommended. Thanks so much for taking the time to respond. I appreciate it.
Here's the rundown on what I did.
LOL. I see y'all didn't know what to do either!!
Well after puzzling for a bit I finally aborted the process. I tried connecting my hard drive directly to the computer - but then it would not recognize the backup on the external drive.
So finally, I rebooted using the install disk and selected utilities and restore and voila, we were in business.
Restore said it would take 16 hours and went to bed - 11am. Got up at 5 and it was complete (guess it really didn't take that long) So far, everything looks great!!!!!
Hope this helps someone out there.

External Hard drive not working

I just bought a 1 TB G Drive. Did so because my 2008 Macbook became very slow and wanted to back up all my data. I first tried doing so through disk utility and I thought it backed it up but when I checked nothing was there. Then went through time machine and it said it wouldn't back up because of a specific file. When I went back into disk utility I tried backing up through there again and it said it had an error with connection or something (but I thought that was because my computer went into sleep mode). Then I went back into time machine and it didn't recognize my external hard drive - so I went back into disk utility and it didn't show up on there either.
I am so confused. I was told my an apple employee how to back it up, I followed their instructions which weren't rocket science and it just doesn't make sense to me. Why is it so difficult having my computer backed up?
I read when time machine says there's a unreadable file that could mean something bad. But I'm more concerned with my HD not even being seen by my computer as before I could at least copy and paste files into HD.
I'm not mac savy and don't understand computer tech lingo.

Hi ,
welcome to HP support forums
i wish you to enjoy your time here
please ,
give me more info about your external HDD brand so i can search for more info about it and find out if it needs a specific driver
also , i want you to check your USB port you use
using another port may help , it can be only a problem with the USB port itself or the Driver
anothrt hard TIP : (Use it if you are good with SW problems only)
1.Use Ubuntu Live Disc without installing
2.connect the external HDD and wait till ubuntu discover it
3.now try copying anything t the HDD
now you will face two situations :
1. the copying process will work fine with no errors and now you know it was only a problem with the OS you are using (WIN 7)
2. the copying process won't complete and now there is also two possible things
the first is the USB port or the USB cable you are using >> try replacing it and change the port and repeat
the secong is that the new HDD has a problem or a Bad firmware maybe >> your old HDD has no relation with the problem now as Ubuntu starts in Live mode without using the internal HDD it starts depends on the CD itself and your Ram
Hope this to help you
don't hesitate to Ask again
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
Mark Th. Antonio
Faculty Of Engineering Alexandria University

WD External Hard drive not working with new Macbook Pro

I have recently upgraded to a new Macbook Pro and when connecting a WD 1 TB Passport external hard drive, it doesn't appear on the MBP, but when I connect it to my old Macbook running 10.5.8, it appears normally. Is this a problem with formatting or an issue because it is USB 2.0...
Any help appreciated as I have a lot of data on the hard drive and would like to be able to use it with my new MBP.

I'm on Lion, with similar issues with two WD external HD. But what I found fixed the problem was to:
1. go to the manufacturer's website (in this case Western Digital),
2. locate my external HD, download the download.
For instance, I downloaded the WD Drive Utilities for Mac (for My Passport for Mac USB 3.0):
http://support.wdc.com/product/download.asp?groupid=219&sid=157&lang=en
Install the downloaded app.
3. Plug in external (this part, I think is important) directly into your tower or laptop (as opposed to through a USB multi-plug extender). Possibly this is because you access more power?
[I'm trying to remember in which order everything happened. But I think at this point the external hard drive mounted]
4. Install the software that is found on the external HD (in my case, it was a brand new device, so that had never been installed).
5. Run "WD Drive Utilities" and run diagnostics.
6. Test to see if it holds. Unmount the External HD. Unplug. Replug in and see if it mounts.
Note: I have not yet tested to see if plugging in the external somewhere other than directly into the tower also works. But I think the main problem is getting it to mount the first time and installing the software. That's what I think.

External Hard Drive Not Working Anymore

I got a little hard drive which has two partitions formated with NTFS and the other one for Mac (forgot what it was called...HFS or so?).
Well..none of those partitions work like they are supposed to. When I connect the hard drive it shows me both partitions mounted but when I try to unmount them it just won't work. It says it is in use but I am sure that they are not. I tried formating them in Disk Utility which didn't work cause it could not unmount the drive.
So what I'm trying to find is a way to make my external hard drive usable but I just don't know how and what to use. I'm not very familiar with disk repair utilities.
Some other problems are that I can't copy anything onto/from the hard drive or i doesn't show me anything in Finder eventhough there's a bunch of stuff on there.
I don't know if you need this info but I'm on a MacBook Pro running 10.5.4 and the hard drive is Mac-compatible.
Every help is appreciated!

If you don't have any information on the drive which you need, try this:
* Boot from the Leopard DVD.
* Chose Disk Utility from the menu.
* In the list, you'll get two listings for your external drive. Choose one at the top which isn't indented that lists the drive size first (for example, 298.1 GB WD 3200JS External Media).
* Click the Erase tab.
* Set format to Mac OS X Extended (Journaled)
* Click Security Options and select "Zero Out Data"
* Click Erase...
This should hopefully wipe the drive completely clean, erasing the other partitions and making sure the the whole disk is writable. If this doesn't work, I would suspect a hardware issue with the drive. Once this is done, you can repartition the drive as needed.

External Hard drive not working on my Macbook Air

I've been using my external hard drive for more than 6months now on my mac and for some reason today it won't show up. I've run a disk utility check on it, and tried repairing it but it just says that it has an error and can not be fixed. I am quite stressed about this because it works fine when I use it on my tv and I am able to access my files, but unfortunately because of the low amount of data storage on the macbook air I am unable to save a lot on it, therefore have my external hard drive to save everything on. I am a university student with assignments due very soon! I need help please and urgently!

The EHD has failed and needs to be replaced. If you have not been backing it up then you are about to learn a difficult lesson about why backing up is absolutely critical.
If you have another computer available and that machine can see the data on the EHD then copy the data to that computer. When you replace the EHD simply move the data back.
Good luck.

Flashing Question mark: New hard drive not working Macbook Pro late 2008

After following several peoples advice on this forum I decided to upgrade my Macbook Pro late 2008 with a Seagate (1TB) Solid State Hybrid Drive 2.5 inch.
Heres the device.
http://www.morecomputers.com/spec.aspx?pn=ST1000LM014
After creating a mountable boot on a External hard drive with Mavericks install I removed the current hard drive and replaced with the new seagate drive. However it didn't seem to recognize the external hard drive (it is quite old but works perfectly) and went to a flashing grey question mark screen and wouldnt do anything else. Ive tried holding down command-r and option-r but I get nothing. Its just the same flashing question mark. I have done this several times and the same result.
I put the old drive back in and it works fine.
I am trying to work out is the problem with the mountable external hard drive OR is it the hard drive is not compatible with my computer?
Appreciate your help
Gary

Sorry I think you may be confused.
I am trying to install the new Seagate hard drive to my mac (not as an external hard drive).
I replace the macbook pro hard drive with the seagate drive:
http://www.morecomputers.com/spec.aspx?pn=ST1000LM014
I then started up the machine with a usb external hard drive with a boot copy of mavericks on it. However, it just displayed a flashing question mark and wouldnt start booting the osx.
I am trying to work out is the problem with the mountable external hard drive OR is it the hard drive is not compatible with my computer? Im guessing it must be hard drive. Would it be better to use a USB pen drive as the external hard drive is quite old?
Does anyone know what the problem could be as the hard drive is brand new.
Appreciate your help
Thanks, Gary

Western Digital external hard drive not working properly

I have this external hard drive from western digital, 2 TB space, in wich i stored data from a windows machine.
Now i moved to an arch machine (the one i have at home) and it doesn't mount the hard drive.
I tried as normal user and as root, i tried just
mount /dev/sdc1
and most of the variants (-t filesystem, -o force and so on)
the first one obviously didn't work, the device is'n in my fstab file, but it's not my problem.
here i post the output of "fdisk -l /dev/sdc":
sudo fdisk -l /dev/sdc
[sudo] password for pertica:
Disk /dev/sdc: 1,8 TiB, 2000396746752 bytes, 3907024896 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0x0002de0f
Dispositivo Avvio Start Fine Blocks Id System
/dev/sdc1 2048 3907029167 1953513560 7 HPFS/NTFS/exFAT
so, my problem isn't the filesystem (i think it is NTFS, but i'm not so sure after all), also.
I tried then to open /dev/sdc (the hard drive) with gparted, and it does not recognise any partition
(the only thing it says is, translated from italian: "it is not possible to have a partition out of the disk")
At first, i belived it could be something to be solved by "fsck", but it didn't seem to help.
Then, i checked more carefully the output of "fdisk -l /dev/sdc", and i found out that the end of the partition
sdc1 ("Fine" in italian) was at sector 3907029167 while the disk has only 3907024896.
Now, how can i fix this? (possibly without erasing the whole disk?)

Shh, don't spoil his reading work

LaCie FireWire External Hard Drive NOT working ...

I have a 250GB LaCie External Hard Drive plugged via FireWire into my Desktop and it is NOT working properly for the last 12-14 months. I have tried several things, including taking it to the store, and nothing seems to fix the problem. I even upgraded the RAM to 1.25 GB, but that did not solve this problem (I never thought this was the problem, but the guy at the Genius Bar suggested so). The most frustrating of all is that sometimes it works (20% of the time) and most of the time it is just not working. Also, when I use it with my MacBook, it works just fine, so this gives me a little bit of a clue that the problem is the desktop, not the Hard Drive, this is why I did not buy a new HDrive, and this is why I am asking help here. (By the way, when I try to eject the LaCie from my Desktop, it says it can't be done because the disk is in use -which I know is not)
Here is the thing as today. Last week I was able to drag some music from my iTunes to my HD using my MacBook. I connected my LaCie back to my desktop (which is where I need it to be) and I can NOT copy any file from my desktop to my LaCie Hardrive. It gives an error message like "The name is too long for the destination". Really weird! If I change the name it still says the same. So when I want to save a CD to my LaCie (which is the main purpose of me having an External Hard Drive, I just can't do it).
When I try to open files from the LaCie, it is fine as long as it is a jpeg or a .doc file. MP3 files won't open, and an error will show like this: Disk could not be read from or written to. I can drag files from LaCie to my dektop, but again, only .doc or .jpeg files.
In regards to the Time Machine, I completely gave that up. It would not back up, it would freeze the computer ... I really don't care about that, really. All I want is my External Hard Drive to be able to save my mp3 files safely, since I have thousands of files in mp3 format.
I tried to use Disk Utility to verify and/or repair de disk, but I was not successful with that either. When repairing, after not even a minute it says "Disk could not be unmounted". When trying to verify, it would say "Filesystem verify or repair failed".
I am DESPERATELY asking for help. I am just a regular guy with few computer knowledge. I just want my Apple to work, that is why I use Apple and not PC. But I need someone who could give me advice on how to fix this problem.
Thank YOU very much!

{quote}
My desktop has two FireWire ports. In the first one I had my webcam plugged in. In the second one, the External Hard Drive. I unplugged the camera and used the first port for my External HDrive and now it works! So it seems the problem is a hardware problem with the port.
I'd check to see if the problem returns when you plug the camera back into the second port, or if the drive works in the original port when the camera is not connected.
Edit: Maybe you unplugged the problem, when you unplugged the camera?
Message was edited by: dechamp

USB Hard Drives Not Working Properly?

I have an MSI K9N Neo V2/V3? (msi-7369) motherboard with 2GB Ram and an Athlon 64 x2 4200+ processor.
I have a strange USB Port problem! I have a 5 year old home built machine running Windows 7 32bit. Lately the USB ports on the front and back of the machine are not working properly with external hard drives? USB powered or mains powered. They are recognised and show all the folders but If I try to view or transfer anything it freezes the drive?
The ports are working fine for USB sticks though?
I have removed the USB controllers and let the system reinstall them again, but its no better?
I would format the drive and reinstall windows but I have not backed-up all my videos I want and my system restore has been disabled?
I have tried a new USB PCI card but the same happens?
I have updated the bios and all updates with the MSI Live update program.
Can anyone recommend anything to try before I start removing stuff?
Someone told me to update my USB drivers but I can't find any?
Any help appreciated

I have formatted and installed Windows 7 64bit and USB's were working!!
Updated and now they don't again?
Its going out the window soon!!
Could the firmware update play a part? Am I able to go back to the older firmware?

CD/DVD drive not working --- HELP

i'm wondering if this is something i can fix myself or that i'll have to bring in....
for no apparent reason, ie no trauma or anything, my CD drive is not working. when i put in a CD (haven't used a DVD in it yet) the computer doesn't read it. it makes a odd noise and then nothing.....i push eject and the computer kinda freezes and i can only get the CD out if i Force Quit iTunes and restart my iBook. any thoughts, greatly appreciated.

Hi, and welcome to Apple Discussions.
Are your System Preferences set to do what you are expecting when you put a CD into the drive tray?
From Mac Help:
You can determine how you want your computer to respond when you insert a music or picture CD in the optical drive. You can:
Open iTunes or iPhoto to play or view your CD
Open another application of your choice
Run a script to perform a sequence of actions
Ignore the disc if you don't want to do anything right away
Open System Preferences and click CDs & DVDs.
Choose an action from the two pop-up menus for music CDs and picture CDs.
Close the window to save your settings.
To play a music CD automatically when you insert it, you also need to set iTunes to begin playing when you insert a CD. In the General pane of iTunes Preferences, choose Begin Playing from the On CD Insert pop-up menu.
If your System Preferences are set correctly, you can try to do a little hard drive maintenance to see if that will help. This may or may not help (depending upon what the problem is), but it won't hurt to try. Try booting into Safe Mode. This will take awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up, try to restart normally, and go to Applications/Utilities/Disk Utility and repair permissions on the hard drive.
See if a little hard drive maintenance helps things out.
Also, how big is your hard drive and how much space remains available on it? Strange things start to happen when you have less than 5 GB of available hard drive space.

Hard drive not working? help!

Similar Messages

Maybe you are looking for