Hard Drive Recovery Process has been selected

One day, while playing a game online, the computer screen went black and a blue box appeared that said "Hard Drive Recovery Process has been selected Press Yes if you wish to continue " Also, there was NO which only shut the computer down. YES took me to a blue screen with recovery and troubleshooting options. At first, none of these worked, or stayed. Because the next time I used my computer I would get the same Hard Drive Recovery Process message and had to try various things to make it work. I did purchase a Windows 8.1 recovery flashdrive from Toshiba and attempted to install it. It took about 6 tries for it to completely install. However, after installing, I was unable to use the RESTART option to power off the computer as it would trigger the Hard Drive Recovery Process again ! Ugh ! Last night, I powered the laptop off using SHUT DOWN and in the morning, I got the Hard Drive Recovery Process screen again, much to my horror. I have Norton Internet Security and Anti Virus as well as I used Toshiba maintenance tasks and no problems were found. I would appreciate any information on troubleshooting and repairing this problem, if there is a solution. Thanks !!!!!

I did purchase a Windows 8.1 recovery flashdrive from Toshiba   ...   after installing  ..  it would trigger the Hard Drive Recovery Process again
The fact that the problem remains after restoring the hard disk to its original out-of-the-box contents using Toshiba recovery media means the software doesn't cause it.
The computer needs servicing.

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