Hard Drive Replacement - Windows 7 Updates - Intel Rapid Storage - Lightscribe error 4224

I recently needed to replace a damaged hard drive from overheating on a HP Pavilion dv4 notebook that comes with Windows 7 Home Premium. The whole notebook had to be taken apart so that the dust, which had created a thick sweater, literally, blocking the CPU cooling fans, could be cleaned.
But that was done, it's over with, just dreading the cleanup in the future. Installing a new hard drive was unexpectedly difficult... replacing the physical part had nothing to it but, Windows 7 Updates could not work and Windows 7 SP1 installation from the dvd drive or otherwise did not work. To make it work I installed Intel Rapid Storage Technology (AHCI) package. I used the System Recovery Discs to format and install to factory settings before all else, of course...
All was nice and dandy until I started using Lightscribe to label the recovery discs. Error 4224 - communication error with the drive... etc etc. Updated the drivers and software from HP, completed all Windows 7 updates, updated the Lightscribe System Software and Template Maker, updated BIOS and that was a good thing, kept installing and uninstalling preinstalled HP bundles and antivirus sofware for another few days of irritating work to no avail. Finally, the culprit was found in the Intel Rapid Storage Technology installation!
So, without Intel Rapid Storage Technology package there are no Windows 7 updates and the Windows Genuine error comes up, but with Intel Rapid Storage Technoly there's no Lightscribe functionality. I'm throwing my hands in the air after so much painstaking time spent with these issues. Is there any way around this bind? Is there a known fix to get the new hard drive to be recognized by Microsoft and have the Lightscribe functionality back?

Sometimes issues can arise when a driver is downloaded directly from the manufacturer, because in some cases, there are minor tweaks made to the one made specifically for your computer.
Sometimes the developers (combination of HP software developers and the 3rd party maker's software developers) have to tweak the maker's original driver to work with all of the other components inside your particular computer. All of the dv4-2000s may have, for instance, a specific technology of hard drives and optical drives, but each different dv4-2XXX may have different brands of hard drives/optical drives.
Graphics drivers are that way. I always recommend getting the ATI driver, not from ATI's website, but directly from the HP Driver Page, because getting the version on ATI's website will cause some issues with the HP Framework (which is responsible for making the whole web of specific components all work together) on the computer. After that several things have to be uninstalled and the correct versions have to be installed just to undo what that one driver version did.
It gets a little complicated. Suffice it to say, always try to download it from the HP Driver Page for your model first. Then if that version or previous versions don't work, try downloading directly from the 3rd party maker's page. I hope that makes sense. Let me know if I need to clarify anything
I'm going to recommend the following drivers:
Intel Chipset Driver version 9.1.1.1020 A
Intel Management Engine Interface Driver version 1.00 A
Intel Matrix Storage Manager Driver version 8.9.2.1002 A
Intel Turbo Boost Technology Driver version 1.0.0.1030 A
Essential System Updates version 7.00 A
LightScribe System Software version 1.18.18.1
Also, please check and see what BIOS version you're currently on. To do that, press the FN + ESC keys and look for 'F.##' and let me know what that is. I'll compare it to the latest version and link you to that one if necessary.

Similar Messages

W530 Windows 8 Intel Rapid Storage Technology

Hello,
I am a brand new W530 owner, and new to Lenovo products.
Has anyone here been able to get Rapid Start technology to work on a fresh install of Windows 8 on the W530?
I have been trying to solve crashes when my laptop goes to sleep, and believe it is due to the Rapid Storage configuration. I purchased the Windows 8 version, but had to reinstall the operating system (it came with 8 but I needed 8 enterprise to join a domain at work).
After reinstalling everything and using the Lenovo System Update utility to get all the latest drivers, my system would crash after going to sleep. When starting back up after sleep, I would receive the windows error message "Your PC encountered a problem and needed to restart". It didn't happen with every sleep, and seemed to occur when it was asleep for a long period of time. After poking through the BIOS, I saw that the Rapid Start technology was enabled with a timer of 3 hours, which seemed to explain the issue for me, so I set out to make sure that was working.
Since it was a fresh install of windows, I had no hibernation partition, so I followed the guidelines here:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT074526
I used DiskPart to create the partition, set it to 32800 (I have 32GB ram) and gave it the guid listed in the above article (my drive is GPT) as the ID.
There is no PowerManager for Windows 8 so I dont have a graphical way to configure anything. Also, there are registry keys at HKLM/Software/WOW6432Node/Intel/irstrt that do not exist on my system that supposedly should be there.
A little more info on my config - I have 32GB RAM, a 256GB mSATA SSD drive as my primary OS drive, and the stock 500GB SATA drive as another data drive. I created the hibernation partition on the SSD drive.
Thanks,
Adam

Rapid Start refers to Intel's specific hibernation technology that has benefits beyond what Windows 8 standard hibernation provides.
As I understand it, this enables your computer to go into a lower power sleep than standard windows 8 hibernation, which is why Lenovo calls it "30 day standby". I would like to take advantage of this and make sure that my machine doesn't crash when going into hibernation.
Anyone else have any luck with this?

[Z77A-GD65] Intel Rapid Storage Technology 11.5.0.1207

Hi,
I've been updating some drivers today on a new build (in sig. below) with W8RP following the recent release of new drivers.
Updated drivers to latest for Chipset, VGA, Intel Management Engine, but when I get to RST I get the following error;
'This computer does not meet the minimum requirements for installing the software.'
I've rebooted after each driver update.
This also happened to me a few days ago on a previous OS install on this machine, but on that occasion the version on the supplied DVD with the MB was the same version number and worked fine, of course this is now out of date.
I have my SATA controller set to RAID and I see my drives in the RAID ROM prior to POST but as yet no RAID ARRAY set up, but last time I did this, that was done when following the prompts when starting RST the first time.
I'm trying to use my SSD to accelerate my HDD but not sure why I get the above error message :-s

Hi xmad,
Thanks for that, somehow some confusion had crept into proceedings and I was trying to use the Rapid Start package which is now no surprise why it was complaining at me because I don't have that switched on in bios at the moment.
The link you supplied is right, I had that already but somehow had got it confused with the Rapid Start one. It also has the floppy file set for supplying during OS install which is not separately highlighted on the downloads page like it is for the earlier version. Extracted and tested the setup file in the package you linked to 'intel_rst8_mb' which completes setup now.
I've taken my driver / utility load sequencing from Live Update 5 History Tab prior to me uninstalling it.
THX TruStudio PRO - 1.04.02
Video Genie - 1.0.0.12
Super Charger - 1.2.012
Easy Viewer - 1.3.0.9
Click Bios II - 1.0.082
Control Center - 2.2.097
Audio Genie 1.0.3.0
Realtek HD Audio Drivers - 6.0.1.6657
Intel Chipset (INF) - 9.3.0.1021
Intel Network Drivers - 11.15.12.0
Intel ME Driver - 8.1.0.1248
Intel SVGA Driver - 9.17.10.2817
Intel Rapid Storage Technology - 11.5.0.1207
Either not needed at the moment or undecided on:
OTP Service - 1.0.004
Lucid Virtu MVP - 2.1.115
Intel Rapid Start Technology - 2.1.0.1002
Intel Smart Connect Technology - 3.0.30.1526
Asmedia SATA - 1.3.4.000
? Intel USB3 - 1.0.4.225
I had problems when trying to install USB3 driver (W7 x64) on prior install of W8RP because it complained at me for not having appropriate hardware so maybe it is already catered for in W8 but I don't have any USB3 devices to test and can't see any reference to USB3 in Device Manager. I guess it depends whether W8 includes the Intel driver :s
Going to redo my OS install so I can satisfy myself that I've got a good clean install to make a drive image from.

T410 System Update 4 - Intel Rapid Storage AHCI Driver "Package did not install" Error

I've not had a problem with system Update 4 until today. I went out to check for any updates and there was only one (Optional) listed so I went ahead and tried to install it.
It is Intel Rapid Storage AHCI Driver for Windows 64bit. The installed version is 9.5.7.1002 and the version trying to be installed is 9.6.0.1014. The progress bar indicated it downloaded and tried to install, but ended with the error, "1 Package did not install." Not a lot of help in that statement!?!
Has anyone had a problem like this before? Any idea how to "fix" it so I can install this update?
I even tried once with MS Security Essentials, Windows Firewall and UAC turned off with no difference.
System details are in my sig, below.
Thanks for any help,
Gary A.
ThinkPad T410 | ThinkCentre M83
Solved!
Go to Solution.

Yup, that's what I ended up doing - download and install the standalone file. Installed just fine
Gary A.
ThinkPad T410 | ThinkCentre M83

Replaced hard drive - now Intel Rapid Storage Tech screen comes up first?

A couple of weeks ago I replaced the hard drive in my Pavilion dm4-3090se laptop with a 240GB Samsung SSD (the laptop came with a 500GB hybrid hard drive that is now my backup).
Everything runs fine, except when I first turn it in I get the screen shown in the picture below and it takes a good 5 or 6 seconds before it closes it and opens Windows. How can I make this screen go away?
This question was solved.
View Solution.

Are you running Windows 7 or Windows 8? I see you still have the 32 gig mSATA acceleration cache drive installed and it has the Intel Rapid Storage acceleration partition on it, just disabled. Can you find the Intel Rapid Storage control panel and reformat the 32 gig accelerator drive? It will look something like this:
I can also suggest just physically removing the 32 gig acceleration disk drive. You don't really need it any more. You can't acclerate an SSD and would not need to do that anyway since having a main SSD is even faster than having the accelerator. See page 44 of the Manual:
Manual
If this is "the Answer" please click "Accept as Solution" to help others find it.

Intel Rapid Storage Technology with a single mechanical hard drive.

Do you recommend installing Intel Rapid Storage Technology with a single mechanical hard drive.
MSI website suggest these IRST drivers for my motherboard:
- Intel Rapid Storage Technology Driver
- Intel Rapid Storage Technology Floppy Driver for 7x series
- Intel Rapid Storage Technology Driver for 7x series
Board: MSI Z77A-GD55 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS
Hard Drive: SAMSUNG Spinpoint F3 ST1000DM005/HD103SJ 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Multiple responses/opinions is encouraged for complete verification.
Thanks!

Hi,
Sorry to dig up this thread.
This is from Z77A-G45 driver page:
1. Intel Management Engine Driver
2. Intel Rapid Storage Technology Driver
3. Intel Rapid Storage Technology Floppy Driver for 7x series
4. Intel Rapid Storage Technology Driver for 7x series
http://www.msi.com/product/mb/Z77A-G45.html#/?div=Driver&os=Win7%2064
Like BiGxSHOOTER, I have a single drive and I don't know the importance of each driver. Can someone tell me which ones I should install and in what order?
Thanks

Shared hard drive disappearing after airport update

My shared hard drive attached to my airport extreme will mount but afterwards gives me the error message "The alias “xxxxxx” can’t be opened because the original item can’t be found." Also the drive is listed under my shared section in the finder window but when selected gives a share-point icon and doesn't allow access. This has been occurring after the airport utility update. Any information would be greatly appreciated....and I just got the access via the internet working and now this - bummer.
workaround: I have found that selecting the drive in the finder window then deselecting and selecting a second time will give me access to the drive but thats a pain in the rear.

"It will not let me verify the drive" means that I am unable to verify the drive.
Today, I installed the security update on my 24" intel imac, that I've owned since April. I restarted the machine. Up came the folder icon with the question mark. I restarted a second time and the same thing occurred. I then inserted the installer disc that came with the computer and I was able to start up the computer that way. Using the Disc Utility, I attempted to verify or repair the hard drive, but all those options were ghosted ("it will not let me verify the hard drive") Also, while there, I saw that the hard drive partitions were not recognized: there were two partitions (1: 500GB; 2: 198GB) but now it was registering a single drive at 698GB of 750.
I then called Apple support. We reset the PRAM. We did a hard drive test (restart holding "d") and that test produced no error. We then tried unplugging all peripherals, including the power supply, and letting it sit for a few moments. The imac restarted to the same results. Finally, the tech suggested attempting an archive install, which was not available as an option. Further, the install disc did not detect an available hard drive for installation, so the option to reinstall the OS was not an option, either.
The tech said my only option is to take it in for service, leaving me unable to work for four to five days (if I'm lucky), as they won't get to it until Monday, and even then they're backed up.

Can't install Intel Rapid Storage Technology driver on Yoga 2 11

The Lenovo driver list for the Yoga 2 11 includes Intel Rapid Storage Technology (IRST) Driver for 64-bit Windows. However, attempting to install this results in the message, "No Appropriate Driver to be Installed". Likewise, attempting to install the Rapid Storage Technology driver from Intel's site results in the error, "The platform is not supported."
Windows Device Manager shows WDC WD5000M22K-24Z1LT0-SSHD-16GB for the disk drive name, so it appears that the drive should support the RAID configuration for SSD caching. This is consistent with the specs for the laptop.
Is it normal for the drivers to not install? It seems odd, given the placement on Lenovo's driver list. I'd like to set the Acceleration Mode to Maximized as described in Intel's User Guide.

Hi Jakobsjoqvist,
Welcome to Lenovo Community Forums!
I’m really sorry to hear that you had trouble installing Intel Rapid Storage AHCI driver in your Lenovo Thinkpad T430s.
I would suggest you to try uninstalling the driver and run the Intel Driver update utility which will auto-detect the missing drivers and will install the latest version for you.
Hope this helps!
Best regards,
Mithun.
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Intel Rapid Storage Technology (pre-OS) driver installation

My desktop machine is built on Gigabyte GA-Z87-UD3H and Gigabyte provides the latest driver for Intel Rapid Storage Technology (IRST), which I installed after installing
the OS. Same goes for my Lenovo Thinkpad-T420. And for both machine, checking the controller device under the IDE ATA/ATAPI Controllers section in Device Manager I see the driver has been updated to the latest version.
I set the SATA controller to AHCI from BIOS
On the desktop machine I have one WD 2TB BLACK & one WD 3TB Green
- I don’t use RAID, & no chance of using in near future, but according to Intel IRST improves performance in single disk scenario too.
Now I have the following questions –
What is the actual purpose of IRST (pre-OS install) driver that doesn’t get served with a post-OS driver that I installed? There must be some difference, otherwise there wouldn’t be a pre-OS version of the driver. Right?
In the pre-OS procedure (loading the drivers at OS-installation time) after successfully completing the OS installation, do I need that post-OS driver? Because after installing from that one I got a quick launch icon that runs the IRST configuration application.
Where do get that after installing the pre-OS driver?
As it is “pre-OS”, when I load it at OS-installation time, does it updates anything at BIOS level or anywhere other than HDD? That’s because I’m going to dual boot Windows 7 with Windows 8.1, and after installing Windows 7 when I install Windows 8.1 &
load the IRST driver for that, is there any chance of any “overwriting” or OS-incompatibility? In short, is there anything specific to follow while installing
the second OS?

Hi,
IRST(Intel Rapid Storage Technology) is mainly used for RAID setup and management.
According to Intel, it provides benefits to users of single drives as well.
http://www.intel.com/support/chipsets/imsm/sb/CS-020784.htm
It's recommend you install the proper version which is applied to every OS.
Pre-OS install driver is mainly basic driver used to make sure boot system successfully. Post-OS driver is primarily intended to some function working better.
Karen Hu
TechNet Community Support

Thinkcentre 7360 Bootup / Hard Drive / BIOS Issue Windows 7

Hi A pc was switched off by the wall plug accidentally by someone else when it was switched on. Since then it won't boot up. When you switch it on it gets as far as the window logo (which doesn't quite load fully, the coloured cirlcles swirl but do not form the windows logo before it reboots). The operating system is Windows 7. The pc had a 250GB HD in, this was cloned onto a Solid State Disk. Only the solid state disk is plugged in along with the CD drive. The original Hard Drive was left in the computer but unplugged. Both hard drives fail to boot up, the original one could not be faulty as it has never been used. Plugged both disks into a new pc and they boot up fine individually. Is there something obvious in the BIOS that is preventing the disk starting up? Safe mode does not workCheckdisk finds no errors, but as previous said, the hard drive works fine in another pc. I get the startup repair and start windows normally options. Startup repair starts up fine, start windows normally reboots. Resetting BIOS to defaults does not change anything. Removing the battery does not change anything. Tried different memory and different SATA cables. Any advice welcome.It is a Lenovo Small Form Factor Windows 7 PC - Model number 7360WN4 Jason

Sometimes issues can arise when a driver is downloaded directly from the manufacturer, because in some cases, there are minor tweaks made to the one made specifically for your computer.
Sometimes the developers (combination of HP software developers and the 3rd party maker's software developers) have to tweak the maker's original driver to work with all of the other components inside your particular computer. All of the dv4-2000s may have, for instance, a specific technology of hard drives and optical drives, but each different dv4-2XXX may have different brands of hard drives/optical drives.
Graphics drivers are that way. I always recommend getting the ATI driver, not from ATI's website, but directly from the HP Driver Page, because getting the version on ATI's website will cause some issues with the HP Framework (which is responsible for making the whole web of specific components all work together) on the computer. After that several things have to be uninstalled and the correct versions have to be installed just to undo what that one driver version did.
It gets a little complicated. Suffice it to say, always try to download it from the HP Driver Page for your model first. Then if that version or previous versions don't work, try downloading directly from the 3rd party maker's page. I hope that makes sense. Let me know if I need to clarify anything
I'm going to recommend the following drivers:
Intel Chipset Driver version 9.1.1.1020 A
Intel Management Engine Interface Driver version 1.00 A
Intel Matrix Storage Manager Driver version 8.9.2.1002 A
Intel Turbo Boost Technology Driver version 1.0.0.1030 A
Essential System Updates version 7.00 A
LightScribe System Software version 1.18.18.1
Also, please check and see what BIOS version you're currently on. To do that, press the FN + ESC keys and look for 'F.##' and let me know what that is. I'll compare it to the latest version and link you to that one if necessary.

Hard drive unreadable after Security update

I installed the latest security update on my intel imac today and upon restart received the question mark folder icon. When restarting from the disc, it will not let me even verify the drive. AppleCare was unable to help. Any ideas? Is it just dead? Is data recovery even a possibility here?

"It will not let me verify the drive" means that I am unable to verify the drive.
Today, I installed the security update on my 24" intel imac, that I've owned since April. I restarted the machine. Up came the folder icon with the question mark. I restarted a second time and the same thing occurred. I then inserted the installer disc that came with the computer and I was able to start up the computer that way. Using the Disc Utility, I attempted to verify or repair the hard drive, but all those options were ghosted ("it will not let me verify the hard drive") Also, while there, I saw that the hard drive partitions were not recognized: there were two partitions (1: 500GB; 2: 198GB) but now it was registering a single drive at 698GB of 750.
I then called Apple support. We reset the PRAM. We did a hard drive test (restart holding "d") and that test produced no error. We then tried unplugging all peripherals, including the power supply, and letting it sit for a few moments. The imac restarted to the same results. Finally, the tech suggested attempting an archive install, which was not available as an option. Further, the install disc did not detect an available hard drive for installation, so the option to reinstall the OS was not an option, either.
The tech said my only option is to take it in for service, leaving me unable to work for four to five days (if I'm lucky), as they won't get to it until Monday, and even then they're backed up.

I am running Snow Leopard on my iMac and have partitioned my hard drive to run Windows XP. If I upgrade to Yosemite, will I still be able to run XP?

I am running Snow Leopard on my iMac and have partitioned my hard drive to run Windows XP. If I upgrade to Yosemite, will I still be able to run XP?

bobfromnorth battleford wrote:
...Now what happens if I upgrade to Yosemite on either my iMac or my MBPro?
If I install VM Fusion or Parallels, does Windows run all the time? How does that affect computer performance? and how much do I need to worry about hard drive corruption?
Current versions of Fusion and Parallels are compatible with Yosemite. Both are applications which you only run when you want to run Windows within them. As such, there's no effect on computer performance when they're not in use. Like any other software, there is some additional load on your Mac when both Windows and the Mac OS are running together, but any noticeable effect depends on what each is being expected to do and what resources (e.g. available RAM and the number of CPU cores) you can devote to each.
I think there's less chance of HD corruption with a VM than there is with running Windows natively on the Mac in Boot Camp. Consider that, with a VM, you can create Snapshots of the state of your VM at a given time, and then, if something goes wrong (virus, malware, software installations), you can simply restore the Snapshot in a matter of seconds and eliminate the problems in the process. Moreover you can make a backup copy of the entire VM file, and replace a later version if you wish. Also consider that you can assign, say, 100GB of HD space to the VM, but the actual space devoted to the VM is only what's actually used; as more is needed, more is made available and Windows can't tell the difference. So, for example, my Win 7 Pro VM has an 80 GB virtual HD but only takes up 45 GB on my SSD, and that's with XP Mode in VPC installed inside it.
Microsoft no longer supports XP, though virus signature updates are still being issued. But MS has installed a pop-up message about EOL that won't go away (it's installed with KB2934207). Even if you remove that KB in Add and Remove Software, the pop-up continues. But if you have a Snapshot or a backup which is prior to it's original installation, you can skip installing KB2934207, and suppress it's reappearance on a Software Update list.

How to Back up iPhone to External Hard Drive on Mac/Windows

How are you to Back up iPhone to External Hard Drive on Mac/Windows?I need to Back up iPhone to my External Hard Drive on Mac computer,Whether have you more method to help me quickly to Back up iPhone to External Hard Drive on my Mac?If you have more method to solve this question,I will thank you very much,I'm looking forward to your answer.Best wish: Merry Christmas !

How are you to Back up iPhone to External Hard Drive on Mac/Windows?I need to Back up iPhone to my External Hard Drive on Mac computer,Whether have you more method to help me quickly to Back up iPhone to External Hard Drive on my Mac?If you have more method to solve this question,I will thank you very much,I'm looking forward to your answer.Best wish: Merry Christmas !

HT204053 I recently replaced the hard drive on my Windows 7 computer and lost all of my music content. It should be on the iCloud, however. How can I get it back to iTunes? Can I "reverse-synch" and send it FROM my iPhone TO my computer?

I recently replaced the hard drive on my Windows 7 computer and in the process lost all my music. I think it should be on the iCoud. Can I get it back from the iCloud to my computer? Or can I "reverse-synch" FROM my iPhone TO iTunes?

All the music you purchased from iTunes can be re-downloaded, all the music you acquired without purchasing from iTunes can be accessed using Senuti (not free). The combination of these 2 will get your music back.

Hard drive failed on windows computer. all data lost. backed up most itunes on an older model my passport ultra external hard drive. How do I transfer from external hard drive to new computer hard drive?

The hard drive on my windows computer failed and the data is not retrievalbe.
I had a new hard drive installed.
I had backed up on a older model my passport ultra external hard drive my itunes up to about a year ago.
How can I move the back up extenal drive Itunes data onto my new hard drive- will it work on itunes?
===========
Meanwhile my ipod has all my music and podcasts up till a month ago. What will I lose if I put my external drive music back on?

Hi Perilman,
Welcome to the Apple Support Communities! I understand that all of your iTunes media is on an external hard drive and you would like to move that media onto your new Windows computer hard drive. The following article has step by step instructions for this specifically. Part 5 in the External drive section is probably what is going to be most relevant to you.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Part 5: Copy music to your new computer
To copy all your music files (including the library file that holds all your playlists and other settings) to your new computer:
I hope this helps,
-Joe

Hard Drive Replacemen​t - Windows 7 Updates - Intel Rapid Storage - Lightscrib​e error 4224

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Hard Drive Replacement - Windows 7 Updates - Intel Rapid Storage - Lightscribe error 4224