Hard drive replacement with recovery disc problems - Windows Troubleshooter Error 0x8E5E0247

I have a 2009 Satellite A505 laptop
64-bit Operating System with Windows 7 Home Premium, 4 gigs of RAM, and Intel Duo CPU, 2.20GHz
The original Toshiba 500 GB Hard drive finally gave up the ghost and I replaced it yesterday with a WD Scorpio Blue HD Model WDBABC500ANC-NRSN (SATA 8 MB :Mo Cache 5400 RPM)
Easy, straight forward replacement. No problems.
I got out my Recovery Discs which I created using the Toshiba recovery disc utility back in 2009. As I remember, at the time, the process of creating these discs was easy, and it was the first thing I did after registering my computer.
The process created 5 discs, which the last, number 5, is the Applications and Drivers. I have done this process before on other computers (Gateway and Toshiba) and it is usually pretty straight forward and problem free.
Not so this time, and have to wonder about the Toshiba Recovery Discs that were created! Why aren't these working correctly?
I followed the normal process to boot the new Hard Disc on the DVD Recovery Disc 1, and everything seemed to work normally. I followed every "next" prompt, and installed each new Disc 2, and 3 as prompted.
After Disc 3, it said it was finished, and then went throught the Toshiba unpacking and the Windows installation process with multiple re-starts and Window start ups. Again, everything seemed normal, except I wondered why I never received a prompt for Dsc 4 which was unused in the recovery process. Is that normal?
During the Toshiba automatic unpacking and installation process, where various drivers were being installed, Windows errors began returning that said something like this, "Windows requires a digitally Signed driver, and the driver is unavailalbe and could not be activated in Windows 7 . Programs relying on them may not work. "
The problem drivers included the Realtek RTL8191 SE Wireless Lan 802.11n PCWE, the Richo pcle memory stick, Realtek High Definition Audio, Video Controller, Richo PCLe SD/MMC Host Conroller. and a few others....
I did not touch the keybroad or intervere in anyway, and let the installation process proceed until everything was installed. I then went through the first Windows start up process where you set the region, time and create the USER ID, set the adminstrator rights and even got the Toshiba Registration prompt.
When finished, I noticed that the sound was not working, nor was the Wireless Network Connection, and when I attempted the usual Windows network Trouble Shooting process, it returned a Windows Error which said "A problem is preventing the troubleshooter from starting"
I then viewed the error details. They said...
Package ID: Unknown
Path: C:\windows\diagnostics\system\networking
Error Code: 0x8E5E0247
USER: mvh-PC\mvh
Context: Restricted
I then went to MS Windows 7 Troubleshooting forum on the internet using another computer.
I followed all the 'cmd' processes for "supposedly" solving these problems by running System File Checker [SFC] scan on the computer which was supposed to replace the missing or corrupt files.
Well, no joy. The issue presists.
After some problems accessing the CBS log, I was able to view it, and it provides no useful information as to why the errors where unable to be corrected.
I tried following everything on this MS How to Use File Checker document:
In my CBS file I got a lot of SQM "Failed to start" and "Failed to read" and "Failed to upload" and CSI "Repair results created"....
but did not get any "Cannot repair member file" type of messages to use the 'cmd'
takeown /f Path_And_File_Name function
I then started over. Rebooted the computer again, starting with Recovery Disc 1 and several hours later was back to the same problem. Geeze
I have checked all the various Device drivers that are shown as not working in the Device Manager. I have tried uninstalling them all, and then re-installing them both automatically during Windows 7 start up, and also from the Recovery Disc 5 which had the original drivers. Nothing works.
When I clicked on "Connect to the Internet" on the Windows Control Panel, I am returned a prompt that says "Windows did not detect any networking hardware" and so,even with a direct Ethernet connection to my cable modum, I was unable to download any Windows updates or new drivers to see if that fixes anything.
I am stumped.
Any suggestions out there? I don't want to waste a lot of money paying for more technical help for an aging laptob. If this is beyond a simple fix, then I think I will just go and buy a new cheap computer from Asus having wasted the ~$70 bucks for the hard drive for this one.
It shouldn't be this hard, should it?
I have considered buying new recovery discs directlly from Toshiba, but if the process that came with the computer can't create correct discs that work the first time, what promise do I have that another $29.95 won't just be a waste of money too?
Thanks for any helpful hints about what I may be missing or overlooking.
Regards
Marvin Van Horn
Solved!
Go to Solution.

Jerry...
I think we can close this one out as 95% solved. I did get the Intel (R) Rapid Storage Technology loaded after installing the Intel (R) Chipset Software Installation Utility. The instrustions were not the simpliest for the novice, and it took me a while to figure out if my system was running in RAID or ACHI mode. I decided that it was ACHI, so could proceed, even though I did NOT find this information in the Device Manager where they said I should have...
Also, it was a little confusing on the Intel site which file to download. I first did the zip file, (f6flpy-x64.zip) but could not figure how to execute it or put it on a disc, so downloaded the (iata_enu.exe) and hope it was the right one for a 64 bit system.
Anyway, I am now connected via Ethernet cable to my modem, and down loading 126 Windows Updates which should take a while.
My only other issue, that I am aware of is that I do not seem to have any Wireless Lan software, and even though I have added Lan drivers via the recovery Disc, they do not show up anywhere.. Will have to figure out what is going on here, and why it isn't working...
Maybe it is related to something in the Device Manager called
"Other Devices" Under that I have 4 items not working. They are listed like this...
Base System Drive,
Base System Drive (a duplicate?)
Network Controller
Video Controller.
I have tried uninstalling them, and allowing Windows to reinstall, but they still are not activated. Not sure what this is for, and how to update it, but will search some more on another forum thread for these issues. Maybe I will try again after all my Windows updates are done and see what happens.
Thanks again for your help. If you have any other insights on the Wireless issue, that would be great. It is turned on, but in the Windows tray, I only get the Ethenet Icon option, and it does not see or present wireless connection options like before. I am sure this is something simple.
cheers
mvh

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View Solution.

Hello skip61. I want to make sure I understand. A shop replaced the hard drive for you and installed Windows 7 Profession 64-bit in the process. They also replaced your bad recovery media with a new set of Windows 7 Profession recovery discs. is this correct?
If you want the notebook to revert back to the factory defaults you will need a set of discs from HP directly. This will properly partition the hard drive and set the notebook back up with Windows 7 Home and the software that came with the notebook.
You can upgrade your version of Windows 7 at any time you'd like. This is a feature built into Windows itself. So check out this Microsoft article on how to update.
To order a set of recovery discs from HP just give them a call. The number is 1-800-474-6836 for the US/Canada. If you're outside of this area check this site to get your region's contact information.
I hope this is helpful; have a great weekend!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Hard Drive Replacement - Installing Recovery Discs

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This question was solved.
View Solution.

Hi:
As far as I know, you would have to buy an entire new set.
But, if you can read all 25 characters of the W7 product key on the bottom of your notebook, I have a free solution to install a plain version of W7 by using the product key code on your notebook.
Here's how to do that...
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The tool will also make the media bootable.
http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool
Then go to your notebook's support and driver page for the drivers and available software you need.
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&docname=c02497777&lc=en&product=4308554

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Hi:
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Satellite C655-S5082
create the recovery discs ... comes up a few minutes later with an error code
This sometimes occurs because of the media. Try using a disc from a different source.
Follow the instructions in the section Creating recovery DVDs/media, which begins on p. 68 of the User's Guide.
Satellite C640/C650 Series User’s Guide
I do not even know if this will help at all since Hard-Drive B does not have a recovery partition on it
It doesn't make any difference what's on hard drive B. All of it will be replaced.
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After you have restored to the new hard disk, it will contain everything that the original had, including even all the recovery partitions. So you will even be able to burn recovery discs again from the new hard drive.
..the OEM Product Key
The version of Windows which is restored (not installed) to the new hard drive is pre-activated. You won't need to fool around with the product key.
..will Toshiba be willing to send me a Windows 7 Home Premium 64-Bit OEM Installation disc
If all else fails, you can always order recovery discs from Toshiba directly.
Order Toshiba Recovery Media
Your questions indicate that you do not understand the procedure above. If my explanation is insufficient, please feel free to ask for clarification.
questions to the Toshiba Support Team/Administration
One more thing. There are no Toshiba support folks here. We are all users just like you.
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No, recovery discs are particular to each PC make and model.
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Since the HP Recovery discs will not install on a hard drive that is smaller then a predetermined size, I would consider recovering the HP OS (using the HP Recovery Discs) to a 1TB. After the OS is on the 1TB, it can be shrunk and "cloned" to your 250 GB hard drive. Once this is done and all the drivers are update and all the software is installed, you can create a "system image" that can be restored to the hard drive at a later date.
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If you need more assistance or direction, please post back.
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HP Pavilion dv7t-4100 CTO Entertainment Notebook PC Hard Drive Replacement

Hello,
I have HP Pavilion dv7t-4100 CTO Entertainment Notebook PC and I had had hard drive issues from within warranty period. i.e. I purchase in 2010 and had a hard drive replaced in 2011 and again in 2012. Next time it failed in 2013 (almost 11 months apart on an average).
Last time when it failed, the warranty had expired so I thought of giving it a few try e.g. running thru bad sector fixing/writing-off softwares from seagate, Toshiba....this got me out of Smart Drive Error.
I have been using the HDD for sometime now but want to be prepared for the next round and I'm sure it'll be gone for good the next time.
Current HDD is 640GB, 7200 RPM Hardrive (replaced in 2012). HP Part# 621046-001.
When replacing, can I use ANY 640GB hard drive? Can I use a hard drive that is larger than 640 GB? Different RPM?
Any suggestions about hard drive?
The recovery discs I had received with the replacement drive did not work correctly. I had to use the first set I had created right after I purchased the laptop.
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--Pratik Patel
This question was solved.
View Solution.

Hi Pratik Patel
According to product manual:
Your system supports SATA 9.5mm or 12.5mm , 2.5" HDDs
supports upto 2 hard drives
supports SSD too.
Single hard drive configurations supported:
250GB, 320GB, 500GB @7200RPM @9.5mm
640GB @5400RPM @9.5mm
750GB, 1TB @5400RPM @12.5mm
160GB SSD
If you want dual hard drive configurations, please click following link (user manual):
http://h10032.www1.hp.com/ctg/Manual/c02666747.pdf
But, there is not hard fast rules that only 5400rpm can be used instead of 7200rpm, which was used to replace your earlier hdd.
hope this has helped you.
thanks
Visruth
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Problems with S400 Hard Drive replacement

Hello Lenovo!
I'm new here so please bare with me.
A little about me: I have been in IT support for over 25 years, both hardware and software side.
I recently purchased a Lenovo ideapad S400 Touch and I am enjoying it. The one issue I have with this computer is that the hard drive is not a solid state. I happen to have a spare solid state drive earmarked for this laptop so off I went to upgrade it.
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These are the issues I am encountering:
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It's just a hard drive replacement, any assistance would be much appriciated.
Thanks.
Solved!
Go to Solution.

Hi frosted,
Welcome to Lenovo Community Forums!
I believe these guide from neokenchi's post will help.
These are migration options,
Option 1:
1. Insert the original HDD and create a recovery drive (you will need a 16GB flashdrive or higher)
2. Remove the HDD and insert the SSD drive and boot from the recovery drive by pressing F12 to reset the preloaded OS (with softwares and drivers).
Option 2:
1. Use Aomei Partition Assistant Home Edition or EaseUS Disk Copy Home Edition to clone the HDD to the SSD. (Freeware)
2. Use a migration tool like Paragon Migrate OS to SSD (requires a license)
Best regards
Solid Cruver
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Time Machine Problem after Hard drive replacement

Hi all,
I am new at this so thanks in advance for any help or direction. I am running Mac OS X version 10.6.8 on an iMac and am having troubles with my Time Machine since having my 1 TB hard drive replaced under the Seagate recall. Specifically, the store somehow cloned my drive during the replacement process but now when Time Machine runs it doesn't recognize its prior backups as belonging to itself, starts to perform a full backup and then realizes it runs out of room as shown above.
I am backing up wirelessly to a 2012 dlink network attached storage device and it was working perfectly before having the hard drive replaced. The first time took ages but since was working fine. I have spent 3+ hours on the phone with apple support to no avail (trying to associate the old backups with TM and then just trying to delete them to start over..,) and have since been working through the Pondini pages of troubleshooting TM solutions.
Specifically, I have followed the instructions on http://pondini.org/TM/B6.html going through the green box steps 1-5 successfully first, but then I am unable to complete the process to inherit or associate the old backups (either pink or blue box) due to this error.
If I cannot associate the old backups with this 'new HD computer' then I think that I need to erase all prior backups so that I have room on the NAS to start TM backup from scratch. However, this is problematic as I cannot 'see' the old backups to try to delete them through Time Machine itself as the computer does not see itself as existing on the timeline prior to the HD replacement date. I therefore need a way of deleting the whole thing but clearly not through Finder or Terminal from problems mentioned by doing this in prior posts.
My NAS is partitioned so that all the Time Machine Backups were supposed to be just in one part of the NAS, separate from the stuff we were archiving from several other computers....(I cannot just reformat the entire NAS). From reading many of the Pondini troubleshooting posts I think that I need to do something to delete the whole sparsebundle? and think I have located it (see image below) (although I am not sure if it is the one from my prior successful backups prior to Nov 18 or from the more recent failed attempts).
I am carefully reading http://pondini.org/TM/12.html about deleting but at this point am a bit confused as to the best course of action.
Ideally, I would love to successfully tell TM that it has already backed itself up and that the Backups.backups folder belongs to it and not some other computer, so it can just proceed with updates.
Failing that, I think that I would try to delete all prior backups to free up the entire 1.87 TB that are designated and apple formatted for TM on the NAS and then restart TM from scratch.
Not sure if the Backups.backups folder that I have identified has all the info from before November 18th and then could be used to restore itself as I cannot see it through TM.
Thanks for the advice in advance. I would be grateful for any assistance and I am sure others having their hard drives replaced would also benefit.

Hi all,
I am a bit disappointed that nobody has offered me any help! Please? Pondini?
Thanks

Hard drive replacement with recovery disc problems - Windows Troubleshooter Error 0x8E5E0247

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