Hard drive SMART check-failed

I was using my computer it was not giving me any problem at all, then all of a sudden it stops working. I turned off then back on got message stating I need to activate windows, but I can't get into system at all. I used f2 to do system check processor passed, but hard drive failed.What can I do?

CeeLo wrote:
I was using my computer it was not giving me any problem at all, then all of a sudden it stops working. I turned off then back on got message stating I need to activate windows, but I can't get into system at all. I used f2 to do system check processor passed, but hard drive failed.What can I do?
Nothing we can do here but say get a new hard drive and make sure you have the recovery media to recovery your laptop to factory settings. And use a USB adapter to hook your failed drive to your laptop again and then see if you can recover any data from it. Don't keep trying to fix it otherwise you will never be able to get your data back.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

Similar Messages

Smart Check : FAILED

An auto-installing Windows Update caused my HP Pavilion Sleekbook 14 to no longer be able to log into Windows 8 successfully without saying that a disc could not be found. I tried using the system recovery tools on my own to restore the laptop, then contacted HP support.
The HP support personnel walked me through the same steps I had already taken, then suggested I take it in to a store that provided support for HP products. I've taken it to Office Max and Best Buy, where the store supporot personnel look at the following error:
A required device isn't connected or can't be accessed.
Error Code: 0xc0000185
You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC Manufacturer
And tell me that it is a software issue, not covered by my warranty and I will need to purchase recovery disks. I borrowed a friend's Windows 8 install discs and used Rufus to create a bootable USB. But when I try to use the USB to fix my laptop, it acts like it only recognizes the USB and not my hard drive.
When I run HP Basic System Diagnostics I get the following error:
SMART Check : FAILED
Failure ID : GU2FNJ-6H56T7-MFPx0K-60ff03
Product ID : C2K04UA#ABA
Hard Disk 1
I'm mostly running blind, but at this point I don't think it's a software issue. Am I wrong? I'm still under warranty for another few months, but every time I take it to a store they just want me to order recovery disks then come back and pay them to use them on the laptop. I'm really discouraged, and feel like I've tried everything to get HP to help me fix my laptop from an update that installed itself. What am I missing? Do I have any options?

Phone HP Support again and report the hard drive failed testing. They "should" at this point send you a replacement. Tell them you also need Recovery Media to boot from and install Windows on the new hdd-since the hdd failed before you got a set burned.
Be sure to write down the error code and give it to them. In the event it may be the hdd controller on the motherboard you may have to send it in.HP will usually send a box to ship it to them.
With any luck at all-even the support people at Best Buy or Office Max should realize the problem after hearing the test results and request a hdd or repair from HP. But_you may be better off contacting HP on your own again.
Good luck!
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When login, i see a error message saying " there is a eminent problem with hard disk " smart check

G72-250US Notebook , Win 7 64 Home Premium,
Error :
When i login " There is a eminent problem with Hard disk, SMART check faled" ,Prmary hard disk self test failed .
Please help me with ths problem

Hi,
If this message is coming up in a black screen.
Then the harddrive in the system is about to go bad or already bad.
If you are able to boot to windows, FIRST BACKUP DATA.
Also run a startup test by tapping F2 as soon as you power on the system.
The smart test is a BIOS feature in most of the computer which is designed to keep cust informed if the HDD is about to go bad. But their are instances where the SMART will only let you know that the HDD is bad only when the HDD has bad.
More Info: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443317&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
Although I am an HP employee, I am speaking for myself and not for HP.

I get the following error when formatting a external hard drive. Partition failed with the error: POSIX reports: The operation couldn't be completed. Cannot allocate memory

I get the following error when formatting a external hard drive.
Partition failed with the error:
POSIX reports: The operation couldn’t be completed. Cannot allocate memory
I have a Macbook pro 13" A1278. I purchased it around december 2010. I have a HHD 3.5" drive desktop select II 1.5TB. I purchased it around Febuary/March 2011 to use with my Macbook pro. I formatted it and moved all my files to there, I got it so my macbook's hard drive wouldn't brake and I lose everything on my macbook.
Is there any fixes?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

Apple Hardware Test (AHT) Hard Drive Full Read Fail But SMART Status OK

I have a Mac mini Server from Mid 2010 running Snow Leopard Server.
Ocassionally, it'll freeze up with the spinning beachball wheel for a few minutes. This usually happens when opening an app or performing an app function from the menu bar. It's a pretty clean system—there are not many apps installed.
I suspect it's a hadrware issue. I ran Disk Utility's Permission and Disk Repair. All good. SMART Status is verified. So I ran the Apple Hardware Test. Everything passes except for the Hard Drive's "Full Read"—it fails because "Reading took longer than the average time". The Hard Drive "Short .. test" and "Check SMART Status" pass.
Does anyone have an idea of what's going on here? Is the hard drive the issue? I don't understand how there can be a read issue (or hard drive issue), when the SMART Status is verfied.

S.M.A.R.T isn't perfect. Neither is AHT for that matter, but if it is reporting that reading is taking longer than it should then an impending failure is likely. The occasional "wait cursor" appearance supports that diagnosis.
Consider yourself fortunate in that you still have the ability to back up anything important, and you can plan a convenient time for its replacement.

My HP Pavilion dv7 posted the following message:smart check failed - hard disk 1

php pavilion dv7
windows 7
hard disk 1 failed smart check

SMART is a feature in the hard drive, read by the BIOS of the computer, that is constantly measuring the drive's performance against a number of normal parameters, like the time it takes to move data from one place on the drive to another, and how many times data has to be moved around because there are bad places on the drive that will not hold data. If the drive's measurements go outside the normal range it is a sign the drive is failing and that gets reported to you, the end user, in a SMART error message. Kind of like a "check engine" light. It is a nice way of saying it is time to back up the data and buy a new hard drive.

Check up on hard drive/file integrity (failing hard drives)

Hi
The only tool I have found for monitoring hard drive health is SMARTreporter[1]. Unfortunately, S.M.A.R.T. status isn’t supported by USB 2 and Apple haven’t implemented support for it for FireWire drives. So this app is useless.
How can I monitor hard drive integrity? I want a daemon that monitors my external drives and can notify me when sectors become unreadable/my files start getting corrupted.
Please advise.
1. http://www.corecode.at/smartreporter/

There is no such animal. The only information available from a hard drive is through SMART. You can use Disk Utility to repair a drive, verify a drive, and repair permissions.
Even SMART can only report information that tells if a drive is failing after the fact. You cannot know if a drive is going to fail only that it has failed. At best SMART may report that a drive is fine, yet the drive will fail because SMART gives a false positive. It's far from ideal. If SMART reports that a drive is failing there's a pretty good chance it is failing. False negatives are less likely than false positives.
If you want to avoid losing data from a drive failure then backup frequently and make multiple backups. This is your only reliable protection agains file corruption or drive failure.

Error code -36 -- Is my hard drive about to fail?

Hello:
I am using SuperDuper to backup, and today, I got an error saying that backup failed because of an "input/output" error concerning an mp3 file.
Someone at SuperDuper suggested I try to duplicate that file using Finder and see what happened.
Sure enough, when I tried to duplicate the file using Finder, I got an "Error Code -36" message saying that the file cannot be read or written.
I then chose another file (also an mp3 within the same album) and it, too, failed. All others were OK.
But then, I went back and again tried to duplicate the original bad file, and this time I was successful.
Then, I deleted the one bad file, and tried to backup to my external hard drive using SuperDuper...and I was successful.
However, the person at Super Duper says my internal hard drive is about to fail.
Can that be true? On an 18-month old iMac?
I ran Disk Utility/Verify Disk, and it says the Hard Drive appears OK.
Any advice?
Thanks!

Run the free demo of SMART Utility to check your drive.
http://www.volitans-software.com/smart_utility.php
Drives can fail at any time, even new ones.
Message was edited by: WZZZ

Hard Drive SMART Issue

The SMART status in Disk Utility on my black Macbook reports that my hard drive is failing. It started doing this as soon as I upgraded to 10.4.8. However, the Apple Hardware Test software doesn't report any problems. Is one set of software more 'reliable' than the other?

Well, the SMART status is what the disk drive itself is reporting, so I would take that as indication that you have a problem. Since it's under warranty, I would contact Apple.
If you want another indication, you can also check the SMART status by opening System Profiler and looking under Hardware, Serial-ATA.

Hard drive SMART status: do I need to replace the drive?

Recently I checked my PowerBook's hard drive with Disk Utility, and I got "invalid node structure"--an unfixable error. I backed everything up, reformatted the disk, and copied my files back onto it, and this time Disk Utility reported no error. Disk Utility said the SMART status was "Verified" both before and after, so I wasn't worried.
However, to make sure the hard drive was okay, I installed smartmontools (the command-line SMART data monitoring program, which I got from MacPorts) to get more detailed information. I got the following scary-looking output (sorry the columns are a mess; I can't figure out how to preserve the spacing):
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 RawRead_ErrorRate 0x000f 100 100 046 Pre-fail Always - 87253
2 Throughput_Performance 0x0005 100 100 030 Pre-fail Offline - 26542080
3 SpinUpTime 0x0003 100 100 025 Pre-fail Always - 1
4 StartStopCount 0x0032 098 098 000 Old_age Always - 8090
5 ReallocatedSectorCt 0x0033 100 100 024 Pre-fail Always - 8585639690241
7 SeekErrorRate 0x000f 100 100 047 Pre-fail Always - 4052
8 SeekTimePerformance 0x0005 100 100 019 Pre-fail Offline - 0
9 PowerOnSeconds 0x0032 084 084 000 Old_age Always - 8422h25m28s
10 SpinRetryCount 0x0013 100 100 020 Pre-fail Always - 0
12 PowerCycleCount 0x0032 099 099 000 Old_age Always - 6781
192 Power-OffRetractCount 0x0032 100 100 000 Old_age Always - 44
193 LoadCycleCount 0x0032 079 079 000 Old_age Always - 215270
194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 43 (Lifetime Min/Max 11/49)
195 HardwareECCRecovered 0x001a 100 100 000 Old_age Always - 82
196 ReallocatedEventCount 0x0032 100 100 000 Old_age Always - 287047681
197 CurrentPendingSector 0x0012 100 100 000 Old_age Always - 1
198 Offline_Uncorrectable 0x0010 099 099 000 Old_age Offline - 2
199 UDMACRC_ErrorCount 0x003e 200 200 000 Old_age Always - 0
200 MultiZone_ErrorRate 0x000f 100 100 060 Pre-fail Always - 23714
203 RunOutCancel 0x0002 100 099 000 Old_age Always - 3728108027884
The main thing I'm worried about is that some of these statistics are in the "Pre-fail" range--does that mean something really bad? I got my PowerBook in 2004, so the hard drive is old anyway; I assume there is a good chance of a problem some time soon. But how worried should I be?
Message was edited by: k49

k49:
I concur with a brody on the S.M.A.R.T Status. The problem you experienced with your drive initially was a directory issue which would have been corrected by Disk Utility or TechTool Pro. However, reformatting, though the ultimate intrusive method, will certainly do the trick.
The key, not only in your case but always, is to make sure you have an up-to-date backup of your entire HDD. The best solution would be to backup to an external firewire drive making a bootable clone using SuperDuper, Carbon Copy Cloner, or Disk Utility.
In addition, if you are nervous about the drive I would keep an eye on it. Run Repair Disk from the installer disk at least weekly to catch any developing issues. You may also want to start researching suitable internal drives, in case you need one, although I would not buy one until you need it. Should your HDD fail, you can then use your bootable clone to format your new HDD, and clone everything back.
Cheers
cornelius

Hard Drive Corrupt After Failed Software Update

Hi everyone,
I have an iBook that was recently down for about a month due to a failing DC in board. After replacing the board and restarting, I had a month worth of updates in software update. I installed the two that didn't require a restart -- I think they were the latest iTunes and Quicktime updates. Something went wrong in the middle of the install and after waiting with the OS locked and the hard drive spinning for a couple hours I finally did a hard restart.
Now upon startup I get to the grey Apple logo and the indicator spins while the hard drive goes back and forth between clicking and spinning. Apple Hardware Test says everything's fine, Disk First Aid gets to "Checking Catalog file" and then errors out:
Invalid key length
Volume check failed
I'm wondering what my best option is to restore the disk since I know my actual data is still there. Also, I haven't tried using target disk mode for anything -- is that worth a try? Thanks.

Matt:
"Invalid key length" is a directory error which cannot be repaired by Disk Utility. You will need to use a utility like Tech Tool Pro or Disk Warrior. Otherwise, you will need to reformat, erase and reinstall. If you do not have your data backed up you can try using Firewire Target Disk Mode with the assistance of a second firewire Mac.
cornelius

Hard Drive dead? - Failed to Issue COM RESET successfully after 3 attempts.

Hello, i think my 13" 2.53Ghz Unibody (mid2009) MBP's hard drive has had it's last spin. I was using it normally in bootcamp, when windows7 froze, so I rebooted holding the power button....windows wouldnt start any more...ok, so i tried to boot into OSX...stuck at the loading screen with the apple.
Went into verbose mode and it stops at "Failed to issue COM RESET successfully after 3 attempts. Failing..." Google says this has to do with the hard drive.
Did a extensive hardware test (boot + D), all OK, booted from install disk and tried to run disk utility, but it crashed when trying to locate the drives (didn't even list the drive on the right pane). Single User mode wont load either, will give the same COM RESET message. I am literally out of options here.
Is there something i can do to either fix this or verify 100% that my hard disk is truly dead?
I have a backup in timemachine so the data is ok, but the timing couldnt be worse, i have no time to fix this now and needed a working laptop, highly frustrating.
thanks for any tips

nobrex wrote:
Hello, i think my 13" 2.53Ghz Unibody (mid2009) MBP's hard drive has had it's last spin. I was using it normally in bootcamp, when windows7 froze, so I rebooted holding the power button....windows wouldnt start any more...ok, so i tried to boot into OSX...stuck at the loading screen with the apple.
Went into verbose mode and it stops at "Failed to issue COM RESET successfully after 3 attempts. Failing..." Google says this has to do with the hard drive.
Did a extensive hardware test (boot + D), all OK, booted from install disk and tried to run disk utility, but it crashed when trying to locate the drives (didn't even list the drive on the right pane). Single User mode wont load either, will give the same COM RESET message. I am literally out of options here.
Is there something i can do to either fix this or verify 100% that my hard disk is truly dead?
I have a backup in timemachine so the data is ok, but the timing couldnt be worse, i have no time to fix this now and needed a working laptop, highly frustrating.
thanks for any tips
Welcome to the Apple Forums!
Your HDD is probably dead, since the error doesn't appear to indicate something wrong with the motherboard. Just buy a new 2.5" HDD. I don't know about prices in Brazil, but here in the US, a 1TB drive runs for around US$100. Also, check on eBay for people who upgraded their drive and are selling their Apple drive. Some will ship to Brazil, and you can score those for $50-100.
I hope you backed up your hard drive. If not, you'll have to do the whole reinstallation process.

I think my Classics hard drive might have failed.

It has:
Retracts:17,
Reallocs:2672,
Pending sectors:72,
powerOn hours:73,
Start/Stops: 4877,
Temp Current 26c,
Temp min 0c,
Temp max 54c
Is there any hope aside from buying a new hard drive? Also, can I be sure that will fix it?

If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Macbook pro crashed a week ago, now it's working fine, is it the hard drive that's failing?

First, it's a mid-2009 13 inch Macbook Pro, 160gb, right now 14 gb free, battery was replaced with new one 4 months ago so it's not that. A week ago, my macbook just stopped responding. It froze, and when I shut it down manually and then rebooted, it kept freezing as soon as I opened an app. Usually I woulld try to open either Chrome or MS Word. It just color-wheeled everything. Even Finder. I couldn't do anything at all, which was horrible cause I neeeded to turn in a homework final, and i couldn't even copy it to an external memory. I reset the pram, went in through safe mode, single-user mode, repaired the disk with fsck, etc. Nothing was working. Finally, by some miracle, I logged in through safe mode, it let me copy the file I needed (from MS Word if it matters) into the memory, and then I just shut it down. I figured it was the hard drive finally giving up on me, so I just left it. Now, a week later, decided to turn it on to see if it worked, and lo and behold, it does. I'm typing this on it as it is. Still, I'm scared it's gonna crash again, so I'm looking for a new hard drive (and back-up drive) to install it before that happens. Before though, I want to make sure its the hard drive that's the problem. Has anyone had anything similar happen? What was the problem?

160 gb is a small drive and yours is pretty full, I would get a external drive and back up ASAP, so if it does fail you still have your data. When a drive gets that full it has to do a lot off work searching. It could also be a logic board problem.
Get a back up dive, with drives it's not if it will, but rather when it will fail.
Bring it in and have it evaliuted, the diagnosis is free.

Macbook pro hard drive apple claimed 'failed', has changed it's tune. BUT....

This is a very looooong story, but here's the short version of it (I swear). I can add more details as needed. And there is definitely a question at the end.
And I should preface this by saying I am a novice computer user, and really don't understand how hard drives, or permissions, or any of that stuff works.
1. Two weeks ago my mid 2011 17" top-of-the-line macbook pro wouldn't wake from sleep upon opening from clamshell mode (familiar story to many)
2. Did a hard shut down using power button
3. Powered back up and got spinny rainbow no matter what I clicked. Took 10 minutes for any single action to respond, even opening text edit.
4. Could not force quit, could not restart, system eventually froze
5. Did another hard shut down
6. System would then NOT boot normally
7. Booting in safe mode showed invalid node errors
8. Was able to get the OS to work, was preparing to do a backup, and in a "smack my head later" move, I closed the lid not thinking, when I went to the other room to get something to drink (had I know what was to come, that drink would have been a double gin & tonic). MBP not wake up again. Again- hard shut down.
9. This time would not boot at all- even in safe mode, even running repair disk permissions on screen while booting. Would get to the end of booting and just die- not start, not finish, nothing.
10. Brought to apple genius bar. They confirmed the hard drive had failed. They replaced hard drive for free (with the exact same model and make of drive!! TOSHIBA MK7559GSFX. Thanks for instilling more confidence apple!!)
11. I brought my failed drive home and swapped it out with the drive in my 2008 15" macbook pro, which is where it has been living since then.
12. Fired it up in target disk mode with my iMac, and the drive never appeared as an external drive/device. Tried this multiple times after multiple restarts
13. Booted the 15" mbp to Lion's 'over the air' recovery, and was able to get disk utility open that way
14. Will NOT boot from the drive (get the apple logo, the spinny circle and the bar that never progresses, no matter how many hours/days I leave it for)
In the past week I have:
used DiskWarrior (says drive is damaged and can't be repaired)
used Data Rescue 3 (which I was getting error messages with too but now is telling me it can't do anything because the drive is the bootable drive, and not an external (presumably because it's in the machine?)
In Disk Utility I have verified permissions, repaired permissions, verified disk and repaired disk. They all report errors, including repair disk, which tells me the drive is damaged and can't be repaired. (I get it, I have a bad hardware problem)
booted from Lion-installed external travel drive, to try and have the drive be recognized
attempted to run Drive Genuis 3 with no success
attempted to create a new image using both disk utility and one of my software programs (don't remember which) with no success
attempted to restore disk image using disk utiltity with no success
am now running Stellar Phoenix 'recover lost volumes' with what appears to be success- it has found 5 lost volumes, but appears to be only 1/15th of the way done after about 24 hours. I'll let it run intil it's done- however long that may be. I have no idea what happens when it ends.
Now, here is where the story gets interesting.
For 5 days the drive would not only not boot, but it wouldn't mount either. It just didn't exist. There was no information on the drive in disk utility, and I couldn't access it no matter what mode I chose.
BUT THEN, sometime shortly after hitting 'repair disk' about 12 times (getting failure messages each time), it mounted. Wahoo!
Not only did it mount, but it has been mounting reliablibly each time after many restarts, using an external drive loaded with Lion as the boot drive.
AND, now the drive's S.M.A.R.T. status says it's verified- both on the main Toshiba drive and the volume that contains my user account. It also shows the correct GB of data on the volume: 316.73 GB.
I can also run verfiy permissions, which completed successfully.
AND, I was able to click on the volume name (Louise. My iMac's name is Thelma. They work great together, LOL), and see the contents on the drive!
First, when I opened the applications folder, it showed it as empty. But then I left it alone for about 5-10 minutes, and suddenly all of my apps appeared in the folder. Awesome!! There were a few in there I didn't have on my iMac, and didn't purchase through the app store, so I backed those up right away to another external hard drive I had plugged in.
This was surprising and encouraging until I got to my user folder- 'jamie'.
I opened it and it too shows as being empty. Zero kb. Left it alone for a long time, but sadly no files appeared. This was a few days ago- still no files appearing.
To make this clear- my main user folder- called 'jamie'- says 'zero kb', 0 items. This is the folder that houses all of my documents and image files.
BUT, disk utility, and Stellar Phoenix, and Drive Genuis 3 all are reading 'Louise' and telling me the data is there- 316.73 GB worth. I just can't see it.
So I realized this may be a problem with permissions because I am using a new- different- user account. I was also thinking that if I could show hidden files, I might be able to see something in the folder that might help. So I downloaded TinkerTool and selected 'show hidden and system files'. No dice, still empty. Then I right-clicked on my user folder to get info and under 'sharing and permissions', the users, and the settings at the bottom are greyed out and I can't change anything.
In system preferences, the user for the failed drive does not show at all, and when I try to add it by using the same name and password, it tells me the user already exists.
Now I'm stumped. I feel like I've made progress and am getting close to getting the contents, but not sure what to do next, or if I'm fighting a losing battle.
Here is what I am doing now:
I am going to let Stellar Phoenix finish finding lost volumes, because it's the only app that seems to be doing anything.
I purchased an external drive enclosure from amazon (this one: http://www.amazon.com/gp/product/B00655YT9C/ref=oh_details_o00_s00_i00), which I will be receiving on Monday.
I'll pull the drive out of the 15" mbp and put it in the new external enclosure and will then try to run Data Recovery 3 on the drive
If that's unsuccessful, I'll try DiskWarrior again, and/or maybe one of the other software programs
And then if those don't work I guess I'm done.
Based on the information I provided, do I indeed have a failed hard drive, and will NOT be able to recover the contents of my drive, and am SOL and am just wasting my own time?
Or is there a way I can get the files in my user account to show?
I wanted to provide all of the backstory on this first, instead of just saying "user folder empty" in case the backstory helps someone know what's going on.
Anyone want a crack at this? I can upload screen grabs if that helps. Insight? Suggestions? Ideas? Thank you in advance!!
================================================================================ ================
BTW: about backing up. I am diligent about backing up and always have redundant backups of everything (I'm a professional photographer). I DID have my mbp fully backed up via Time Machine to an external drive, but due to my iMac ALSO failing recently and needing repair work, I had to wipe the drive clean and do a full backup of my iMac, which filled the last drive I had left, because I also recently purchased a Canon 5D Mark III, which produces insanely huge RAW files which helped completely fill a single drive I had used to back up both the iMac and mbp. Couple that with writing a book under deadline for a major publisher and not having time to research or purchase another drive, and a failing macbook pro drive a short time later and it was the perfect storm- a total cluster.
(Also, tried Data Rescue 3 on the external drive that DID have the mbp backup on it and was unsuccessful).
The good news is, since the hard drive was less than a year old when it failed (again, thanks Apple!), and it was all mirrored content to my iMac to begin with, (most of which I would pass over to the iMac whenever I had the chance), only about 15% of the data on this failed drive is data I don't have on my iMac. Unfortunately it's all documents- word docs, pages docs, text docs, excel docs, that can't be recreated, including, what I think is the funniest blog post I've ever written. Sigh...... No client work or images thank god, But still. I really want it back.

u can give try to using external enclosre and backup ur files. I hope u will get files back. or using external enclosre with ur hdd boot into Linux and try to mount ur harddisk.
there are multiple no of tutorial to mount apple partion in Linux.

Hard drive SMART check-failed

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