Hard drive unreadable after Security update

I installed the latest security update on my intel imac today and upon restart received the question mark folder icon. When restarting from the disc, it will not let me even verify the drive. AppleCare was unable to help. Any ideas? Is it just dead? Is data recovery even a possibility here?

"It will not let me verify the drive" means that I am unable to verify the drive.
Today, I installed the security update on my 24" intel imac, that I've owned since April. I restarted the machine. Up came the folder icon with the question mark. I restarted a second time and the same thing occurred. I then inserted the installer disc that came with the computer and I was able to start up the computer that way. Using the Disc Utility, I attempted to verify or repair the hard drive, but all those options were ghosted ("it will not let me verify the hard drive") Also, while there, I saw that the hard drive partitions were not recognized: there were two partitions (1: 500GB; 2: 198GB) but now it was registering a single drive at 698GB of 750.
I then called Apple support. We reset the PRAM. We did a hard drive test (restart holding "d") and that test produced no error. We then tried unplugging all peripherals, including the power supply, and letting it sit for a few moments. The imac restarted to the same results. Finally, the tech suggested attempting an archive install, which was not available as an option. Further, the install disc did not detect an available hard drive for installation, so the option to reinstall the OS was not an option, either.
The tech said my only option is to take it in for service, leaving me unable to work for four to five days (if I'm lucky), as they won't get to it until Monday, and even then they're backed up.

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  • Rosetta Problems after Security Update 2012-001

    My crack team of sys admins and I have devised a method for resolving some of the issues regarding the Security Update 2012-001 and Rosetta.
    http://www.educate-it.org/content.php?130-Rosetta-Issue-after-Security-Update-20 12-001
    Click this link for an Installer that will revert the files necessary for some Rosetta apps to run after the Security Update. This is a band-aid and is only recommended in emergency situations. Apple is currently working on a fix, but until that happens, we are stuck with reverse-engineering their update. I hope this helps those in distress from this update.

    Backup files off the computer (not TimeMachine) and disconnect.
    If you have TM, or a option key bootable clone use that to erase and restore from.
    If not, c boot off the 10.6 disk, use Disk Utility to >Repair Disk and Permissions,  (do not format or erase!!) and simply re--install 10.6 from the disk. Note: Does not touch your files and most programs, but backup your files regardless.
    Note: If Disk Repair gives a error that is not repaired, then you have to consider erasing the drive (with Zeros) and try reinstalling 10.6 fresh or replacing the drive.
    Reboot and log in, update to 10.6.8, it should not include the security update at this time (second pass it might show) because it was just released and they might need to pull it. (they need to pull it)
    When you reboot, make sure to reinstall any programs that installed kext files into OS X, you'll know, they won't work.
    If you get gray screen, hold the shift key and update your installed software so it's compatible with 10.6.8.
    Learn how to clone here
    http://www.bombich.com/get_ready_for_lion.html
    TM help here
    http://pondini.org/OSX/Home.html
    Learn how to make copies of your 10.6 disks here
    http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
    Learn how to make a bootable SL USB
    http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
    Learn which programs ARE NOT compatible with Lion
    http://roaringapps.com/apps:table
    Long live the Snow Leopard.

  • I had backed up my I-tunes files to an external hard drive but after my computer crashed when I try to reload from the hard drive the message comes up saying I-tunes library cannot be read because it was created by a newer version. Help please!

    I had backed up my I-tunes files to an external hard drive but after my computer crashed and I restored it when I try to reload from the hard drive the message comes up ""I-tunes files cannot be read because it was created by a newer version of I-tunes". Help Please

    Upgrade the version of itunes on the new computer
    Itunes.com for free download.
    Peace

  • Keyboard, keypad glitch after Security Update 2015-002

    The overview is: keyboard problems developed shortly after Security Update-002 on Mavericks 10.9.5. I tried OS update to Yosemite; didn’t fix the problem. Reverted OS back to 10.9.5 using Time Machine for a backup date prior to the Sec Update; this fixed the problem.
    Mac mini5,2, 16gbram, wired Apple Pro Keyboard (M7803, circa Mac Cube), Apple Wireless Keyboard, LMP Wireless Numeric Keypad, Apple Magic Mouse (A1296?) iPad 2
    Within the past 2 days, Apple BT keyboard alpha keys stopped typing. During troubleshooting, I discovered that problems extended to BT keyboard, BT keypad, and wired spare USB extended keyboard. The BT keyboard pairs and works fine with my iPad. Here’s a list of the glitches:
    Apple Wireless keyboard:
      alpha keys NO INPUT
      space key NO INPUT
      Delete key works
      Force-Quit sequence works
      fn, cntrl, opt, Apple, arrow keys, shift all work
      top row keys work
    LMP Bluetooth keypad:
      keypad: 1..4, 6..9 NO INPUT
      keypad "5" registers a mouse click, NO INPUT
      keypad "0" jumps to mouse cursor first press only, NO INPUT
      =/*-+ and arrows work
    Apple Pro USB extended keyboard:
      num keys: 1..4, 6..9 NO INPUT
      keypad "5" registers a mouse click, NO INPUT
      keypad "0" jumps to mouse cursor first press only, NO INPUT
      alpha keys and number row keys work
      keypad =/*-+ and arrows work
    Besides proving the wireless keyboard works on my iPad, I reset PRAM with no improvement. (I had no problems with my Bluetooth Magic Mouse.)
    Next step was OS upgrade via Software Update to Yosemite. All above glitches remained.
    Next, I reverted to Mavericks 10.9.5 using a Time Machine OS backup dated prior to 9Mar15, the date of Security Update 2015-002. After this, both keyboards and keypad resumed working. Seems clear that the Security Update is the culprit, no?
    I reported the issue to Apple via Support Chat.
    I would like to eventually upgrade back to the Security Update and Yosemite but not when it breaks my keyboard. Perhaps I could skip over the Sec. Update and go to Yosemite? Any suggestions?

    Update:
    The day after I reverted to 10.9 to repair keyboard glitches caused by Security Update 2015-002 (and persistent in Yosemite), Apple released Security Update 2015-004. Such a quick succession of -004 on top of both -002 and -003 was the hint to me that -004 contained fixes to the glitches.
    I crossed my fingers and jumped back on the install-wagon. Yosemite 10.3 completed its second installation and my keyboards/keypads remain functional!

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