Hard drive won't show up on desktop even though preferences are correct

I just bought a Toshiba external 1TB USB drive for my wife's macbook air (newest July 2011 version macbook), the drive is powered by the UBS port. The drive paperwork said that it would have to be formatted for mac so I plugged it in and it did not show up on the desktop. I checked the preferences and all of the items were clicked under "General" so it should, I even tried rebooting the mac without success. I then plugged the hard drive into my macbook air (Dec 2010 version) and it showed up on the desktop. I formatted it successfully. I plugged it into my wife's macbook air and it still does not show up on the desktop. I tried multiple USB ports, I know they work and each port powered the drive on. I just tried a second external USB drive I have and it shows up. We macs are both running 10.7.3. Any suggestions?

You can find numerous threads here via a search on the issues/problems with the Toshiba Canvio portable drives with a USB 3.0 connection.
A popular workaround that some have found working is to connect the drive using a USB 2.0 -> USB micro adapter cable. If you examine the slot of the drive itself, it is sectioned into two zones on the cable end. The wider portion is identical to a microUSB connector.
It seems that there is a incompatibility with Toshiba's implementation of the USB 3.0 connection and some Macs.

Similar Messages

  • USB external hard drive won't show up in Lion

    My external USB hard drive won't show up in Finder, even though it's visible in both the Disk Utility, which says the drive is fine, and in Terminal.
    How can I get it mounted?  I have researched the issue and found no solution.It disappeared while I was downloading IOS6. 
    It has all my iTunes and iPhoto files!
    Many thanks

    I have a very similar issue.  I have a seagate external usb drive 500 GB that is partitioned.  One FAT 32 the other MAC OS Extended (Journaled).  It has suddenly for no apparent reason stopped being able to mount the Mac OS volume.  The FAT 32 vol. works fine.  Disk Utility says that it is fine when I do a repair or verity etc. When I click on mount, it won't work. It says mount failed. Try running First Aid on the disk and then retry mounting.  Same thing happens once that is done. ??????Any ideas?????

  • External Lacie Hard Drive Won't Show On Desktop

    Hello,
    I have a LaCie d2 Hard Drive Extreme with Triple Interface. I know this topic has been posted before but nothing seems to be working for me. The hard drive will not show on my desktop, but it does show up in the Disk Utility. It's there, but I can't access it.
    I have disconnected the drive many times. I have repaired the permissions on both drives more than once. I have swapped cables between firewire and USB. I have tried shutting down everything, unplugging everything and waiting 15 mintues before turning everything on. (Three times) (I have tried turning the computer on before connecting the drive, no good. I tried again with the drive already plugged in, no good, and also tried turning the computer on, then plugging the drive in and turning it on.
    I have another LaCie Hard Drive, The one that has the design by F.A. Porsche and is 250GB. This drive connects perfectly. I don't understand. Hope someone out there can help me out, take care,
    Tom

    has the Lacie HD been formatted by another computer?

  • After installing snow leopard my external hard drive won't show up on screen or backup

    Afer installing leopard my external hard drive won't show up on my desk top.  It also won't backup my hard drive with time machine. I need help.

    Try going to finder preferences, general, make sure show these items on desktop external disks is clicked. You can also go to sidebar (same pane) and click it there so it will show when you open your HD.  Time Machine>system preferences>time machine>turn it off click select disk, make sure the correct disk is selected, the turn TM back on.  Hope this helps.

  • External hard drive won't appear on my desktop

    I'm trying to run a backup, but my hard drive won't appear on my desktop. I see it in Disk Utility, so I know it's there...
    ...any suggestions?
    Thanks,
    kevin

    Kevin - There might be a few reasons as to why your external drive won't appear have you tried any of these suggestions:-
    STEP ONE - Confirm that the drive is being seen by the system
    Click the Apple icon and select About This Mac.
    Click More Info.
    Select the Drives and Volumes tab.
    If the Iomega Hard Disk drive is not listed under the USB/FireWire arrow, proceed to STEP THREE.
    If the Hard Disk drive is listed, continue with the next step.
    STEP TWO - Format the Hard Disk drive to Mac HFS format
    The Iomega Hard Disk drive is factory formatted to FAT32 for maximum compatibility. If you have not reformatted the disk or the disk is formatted to FAT32:
    The disk may mount very slowly in OS X if the disk is FAT32 formatted.
    Mac OS X will not mount any DOS (FAT32) partition larger than 128GB. For more information, please check the Apple® Web site at http://docs.info.apple.com/article.html?artnum=107483
    Warning: Erasing your Hard Disk drive will erase all of the information stored on the disk. If possible, back up your data before erasing the hard drive. Mac formatted disks are not cross compatible with other operating systems, such as Windows®, without the purchase of additional third-party software.
    Double-click the Mac hard drive icon.
    Double-click the Applications folder.
    Double-click the Utilities folder.
    Double-click the Disk Utilities icon.
    Highlight the drive in the left window.
    Click the Erase tab.
    Select Mac OS Extended.
    Click the Erase button and then click Erase from the confirmation window.
    If the Hard Disk drive now mounts, you are ready to use the drive.
    If the Hard Disk drive does not mount, continue with the next step.
    STEP THREE - Are the Mac OS X drivers detecting the drive properly?
    The Iomega Hard Drive may not mount if you are using Mac OS X versions under 10.1.3. If you are not using Mac OS X 10.1.3 or higher, please visit the Apple® Web site at http://www.apple.com/macosx/ for information on getting the latest version.

  • I just purchased a new iMac and my Hard Drive is not showing on my desktop.

    I just purchased a new iMac and my Hard Drive is not showing on my desktop. It doesn't show up on a finder window either.

    No.  It's what I've named my boot drive.
    New Finder windows can be set to open any selected volume or folder of your choice.

  • Songs are not showing up in playlists even though they are there

    songs are not showing up in playlists even though they are there

    If you've downloaded them on the iPad then they should be in the Videos app - iTunes on the iPad is just the iTunes store (the Purchased tab shows what content that you can re-download from the store and rentals can't be re-downloaded, and non-rental films can only be re-downloaded in some countries).

  • My mac won't find my express wirelessly even though they are in the same room?

    my mac won't find my express wirelessly even though they are in the same room?

    Please provide us with more details on what it is that you are trying to do with the AirPort Express.
    We need basic information like the type of computer that you are using and the operating system that is installed.
    What will the Express do on your network when it is operating correctly?

  • Hard drive (internal) not showing up on desktop

    One of my internal hard drives is not showing up on the desktop. (Soft freeze after waking from sleep mode. I pushed the reset button on the front of the tower. Haven't seen anything on that hard drive since. I haven't been able to access it since.)
    Hard drive shows up in disk utility but I can't mount it. Looks something like this:
    74.5 GB WDC WD800JB-00CRA1
    There is nothing below that. (Normally indented below is the name ie. Macintosh HD)
    I cannot verify or repair disk or disk permissions. I cannot mount it. All these options are grayed out. I took it to the Apple store genius bar. They think the disk is fine but "the partition is lost." (I didn't partition the hard drive. Don't really understand what that means.) I've tried Data Rescue (369 hours remaining) nothing is being recovered.
    I've tried Disk Warrior. In the "Hardware" option I can choose the disk and run a test. It says it is fine. ("This hard drive's built-in S.M.A.R.T. diagnostics indicate the drive is functioning normally. Test complete") In the "Directory" option the disk doesn't show up. So I can't rebuild the directory.
    What else can I do?
    G4   Mac OS X (10.3.9)  

    The Apple System Profiler shows all the correct info except the name is "unknown." The only 2 places that seem wrong are the desktop - no hard drive, and in Disk Utility. I don't know what it's called, but the line directly under the listed hard drive in Disk Utility (74.5 GB WDC WD800JB-00CRA1) should have the name of the hard drive (Macintosh HD) listed but it does not. It should look like this but with an icon of a hard drive in front of each line:
    74.5 GB WDC WD800JB-00CRA1
    Macintosh HD
    The second line (Macintosh HD) is not there. The other hard drives have their names listed. Apple seems to think this is a problem but other than running Data Rescue and Disk Warrior (neither of which did anything) they have not given me any other suggestions.
    The computer knows the hard drive is there but it won't let me access it. I have done, tried, and checked all the easy stuff. (Cables, any and every type of connection, restarting holding down option + apple + F + O and all the other restart variations with and without the OSX CD, and running "rescue" programs.) Nothing has worked. Short of an exorcism, I'm out of ideas.

  • HELP! External hard drive won't show up in finder!

    Last night, I was updating my macbook (from August 2008, still runs on leopard) and it needed to restart. I forgot to eject my LaCie Porsche 1tb external hard drive first and, when it rebooted, I got the error of death (aka "disk was not ejected..."). When connected to the USB port, the drive lights up, I can hear it spinning, but it won't show up in finder and I can't see it in Disk Utility to repair it (after the first error of death, the computer wouldn't even acknowledge that I had the drive plugged in). I've tried plugging it into the different USB ports and even on a different macbook, but no luck in getting the computer to recognize it long enough to use Disk Utility or DiskWarrior. Any tips on how I can get my macbook to read the drive again?

    If the external hard drive is not showing up in Disk Utility when connected to two or more different computers, then the problem is with the hard drive, it is broken. Get a new one.

  • Hard drive won't show up!

    I was having some problems with the computer running slow so I ran disk utility and it showed there was a problem and it needed to be started from a disk so the hard drive could be repaired. I started with the TechTool Deluxe that came with Applecare and had it test the entire system and repair it. It found a problem with the hard drive and asked to fix it. I let it fix it and went to restart and all that came up was the white screen and a black box. All fans came on and that was it. I restarted with the disk again and tested everything again and no trouble was found. I restarted again and the same screen came up. I started it in "Target disk mode" with an iBook and the hard drive did not show up. I started it with the OS X disk and went through the steps to re-install the system and there was no hard drive to install it to. I ran disk Utility from the OS X disk and it says "Invalid B-Tree node size. Volume check failed. Error: The underlying reported failure on exit. 1 Volume could not be repaired because of an error." in RED. Please Help. Thanks.
    20' G5 no iSight   Mac OS X (10.4.4)  

    Yes, I am trying not to lose all of my stuff, but when I go to install OS X from the disk, the hard drive is not there to install it to. The only time the drive shows up is when I use disk utility from the installer disk and it can't repair the drive. The only option that I can see is format. I am going to try Target disk mode again later today and see if I can retreive everything from the drive, that is if it shows up. I didn't show up the last time I tried that.

  • My external hard drive won't show up on the desktop!!

    Alright!
    I bought a 250Go external hard disk at the same time as my alumnium iMac around september 2007. Since then I had no problems.
    I also created partitions on my hard disk:
    1 - Mac = Mac OS extended (Journaled) 202 Go
    2 - PC = MS-DOS (Fat) 30 Go
    When I turn on on my hard disk, both icons usually appear on my desktop but since yesterday, ONLY my PC icon appear.
    I went in the Disk Utility and it seems that the MAC partition is always here but won't show up on the desktop. It's like it's become invisible or something.
    Should I be worried? Because I use the MAC partition to back up all my files with Time Machine.
    I find it annoying so anybody can help me out? Thanks!!

    Patrick, I have same issue with my (Intel) MacBook's internal HD. Tried your Script solution but recv'd Systems Events ERROR "Can't set disk "MacBook HD" to true".
    The (missing) HD is Boot Camp Partitioned and running Fusion. BTW, Fusion/WinXP will no longer open - "File not Found" error. Also, I didn't immediately notice the disappearance because my MacBook started booting from one of ext HD's (w/o me changing the startup drive).
    Any ideas greatly appreciated. I haven't tried the Terminal solutions posted since I'm not Terminal savey.

  • My external hard drive won't show up on my MacBook Pro

    So, I'm trying to transfer my music from my PC to my MacBook Pro. I put all my music on an external hard drive, but for some reason when I plug it into my MacBook it won't show up on the desk top. I've already changed my preferences in Finder so that hard drives and disks will show on the desktop, but still nothing. I looked in utilities to see if the hard drive was there, and still nothing. The hard drive is a Toshiba and is fairly new, the light goes on when I plug it into my laptop, so I'm very confused. Can anyone help me with my predicament?

    Check that the data cable is securely inserted at both ends.
    Try a different cable.
    If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
    If you're connecting it directly, try a different port.
    Disconnect all other devices on the bus, or as many as possible.
    Test the drive with another Mac. Test another drive with this Mac.
    If the drive is bus-powered, but has an AC adapter, connect the adapter.
    Boot into Recovery and launch Disk Utility. Is the drive recognized?
    If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock.

  • IMac external hard drive will not show up on desktop

    I have an external 60 GB hard drive that is attached to an IMac.
    I used to be to access this hard drive, but now the IMac will not see it and it does not appear on the desktop anymore. I have another Mac computer and have hooked this hard drive up to it, and it shows up just fine on this other computer's desktop, so I know the hard drive should be working.
    What should I try doing to get this hard drive show up on the IMac?

    Is the drive connected via USB or Firewire?
    USB and FireWire Quick Assist
    http://support.apple.com/kb/HT1151?viewlocale=en_US
    What to do if your computer won't recognize a FireWire device
    http://docs.info.apple.com/article.html?artnum=88338
    Dealing with FireWire problems (drives not mounting, devices unrecognized, etc.)
    http://www.macfixit.com/article.php?story=20041221081432908
    Common fixes for USB device issues (unrecognized, etc.)
    http://www.macfixit.com/article.php?story=20070824012114701
     Cheers, Tom

  • External hard drive no longer shows up on Desktop

    Hi everyone,
    I did what a good person should do with a tech issue and did a long search through forums before I resigned to bothering you all with it.
    I've had a 500GB Seagate FreeAgent GoFlex Media external hard drive for 6 months which up until this week, was showing up as an icon on my Desktop. I had named it Eid HD.
    I suddenly am unable to access this drive on my MacBook Pro. The Desktop icon has disappeared but the drive still lights up as per normal. I'm using OS X v10.6.8
    I tried changing USB cables.
    The drive appears in Disk Utility as follows (the yellow icons):
    I read somewhere that I needed to mount it. The first yellow icon doesn't have the mount option. The second one (Eid HD) has the option but when I mount it, I get the following message:
    Mount Failed.
    The disk “Eid HD” could not be mounted.
    Try running First Aid on the disk and then retry mounting.
    I verified and repaired (First Aid) the disk. Results:
    Tried to mount - same error message as above. Mount failed.
    I downloaded Disk Warrior and although the drive appears in there, I can't do anything with it. The Graph and Rebuild buttons are both greyed out.
    Does anyone have any ideas about how to fix this?
    The files are still on the drive as I used it on a Windows machine to test it.
    I don't want to format it.
    Please help if you can, thank you in advance.
    Sam

    I verified and repaired (First Aid) the disk. Results:
    That quote is from your first post.  But I have some questions about that (maybe just to satisfy my own curiosity).
    1.  When you ran Disk Utility First Aid did you do it on the disk itself (the one that is enabled with the Seagate title)?
    2. That First Aid window title line says "First Aid: EID HD" yet my DU window title only shows the name exactly as it appears in the left panel, no "First Aid:" prefix.  So is that a change in 10.6.8 (I use 10.6.5)?
    3. You display shows lines like "Verifying folders", "Folders verification completed", and "Verifying $...".  Again I have never seen DU display that kind of info.  Another 10.6.8 change?
    As I said, I am only curious.  It may not mean anything.  But I thought I would point out these details just in case.
    If these aren't 10.6.8 changes (I find it hard to believe apple would change DU after all these years just from 10.6.5 to 10.6.8) then just what DU First Aid were you running?

Maybe you are looking for

  • USB ports not working properly

    I have a pavillion dv4 1123us - old.  It is not recognizing usb devices - although the usb ports are still providing power.  I have tried reinstalling the chipset and reinstalling the usb ports by deleting from device manager.  Intermittently, my mod

  • How to do reconciliation of accounts in SAP B1?

    Dear Experts, I want to know how to do reconciliation in SAP B1? like,Bank accounts & Stock (Inventory) reconciliation?? Thank you. Thanks & regards, Santosh.

  • Problems in running the servlet in Oracle JDeveloper

    I have problems in running servlets(http servlet) in oracle jDeveloper. Heres the code package view; import java.io.IOException; import java.io.PrintWriter; import javax.servlet.*; import javax.servlet.http.*; public class Servlet1 extends HttpServle

  • How to come out of the output in sql 11g

    In sql 11g release 2 i am not able to come out of the query window..if i use ctrl c it throws me out of the window.. Some times i fire control c it does through me out of the ouptut screen to sqlplus prompt but sometimes it just throws me out of the

  • Business Partner -Credit Management

    Hi Experts, I am facing a tricky situation. This problem is coming in Credit Management(FSCM) of Business Partner (Transaction - BP). My Functional Consultant has activated the Credit Management role in business partner. I added some of the table in