Hard reboot needed when I try to authorize a website with parental controls

This is the scenario I'm struggling with:
My son has parental controls set limiting the websites he can visit. When I try to authorize a website, sometimes safari returns to the "Oops! you're not authorized" page rather than opening the site. When this happens, I can close applications but not open any applications from the dock. When I log off and log back in I get the spinning beach ball at the login screen and need to do a hard reboot. When I try to authorize the site again it eventually works, but sometimes I get a dialog box that says java was trying to access a secure site. I click OK and continue. This doesn't happen every time I authorize a page, but often enough that it's a clear pattern.
My son's used to this and just goes for a hard reset when it happens; I'm thinking thats not acceptable. Is anyone else seeing this behavior?
This is happening on an old white plastic 13-inch late 2009 macbook, 8MB, running OSX 10.9.4 and Safari 10.0.6.

You have a lot of extensions installed. Each one of those comes with a cost in memory and cpu resources. My advice would be to turn all the non-essential ones off. You also might want to disable add-on sync.
*[[Disable or remove Add-ons]]
*[[How do I enable add-on sync?]]
You might also consider running [http://www.mozilla.org/en-US/firefox/channel/#aurora Firefox Aurora]. It's currently version 14 but will be updated to 15 probably tomorrow. It now prevents add-on memory use from spiraling out of control (but again they all cost some amount of memory).

Similar Messages

When i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

when i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

Hello Alark26,
Thanks for using Apple Support Communities.
If you're continuing to receive the error where you cannot connect to the iTunes Store, I'd like you to please follow the directions outlined below.
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and serversare enabled over your network.
Note: The hosts file may be blocking the iTunes Store.
Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.
Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.
To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
Learn more
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Can't connect to the iTunes Store - Apple Support
Take care,
Alex H.

How do I save and import my bookmarks from another hard drive? When I try to open the installed Firefox on the old drive, it (obviously) opens a browser from the new main drive, free of bookmarks. Is there a way I can save the bookmarks on the old drive w

How do I save and import my bookmarks from another hard drive? When I try to open the installed Firefox on the old drive, it (obviously) opens a browser from the new main drive, free of bookmarks. Is there a way I can save the bookmarks on the old drive without opening a browser?
The guts of my computer were rearranged and I got a new main hard drive. My old one is still in there and I can get stuff from it, but when I go to the Mozilla folder on the old one, I can't figure out if there's anything I can do to get all my bookmarks from that drive to my new one, where Firefox is newly installed.

If you open Firefox then Firefox will always use the default profile folder as found via profiles.ini on your system drive.
You either need to import the file in your current default profile or copy the file to your current profile folder while Firefox is closed.
Firefox 3 stores the bookmarks and the browser history in [http://kb.mozillazine.org/places.sqlite places.sqlite] and no longer creates an HTML backup by default.
There are also (five) JSON backups in the bookmarkbackups folder within the Firefox profile folder.
You can either copy the file places.sqlite to your [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] or import the most recent JSON backup from the bookmarkbackups folder of that old profile.
See:
http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders.
See http://kb.mozillazine.org/Show_hidden_files_and_folders
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders".
You may want to un-check the box "Hide extensions for known file types" to see the file extensions of all files.

When I try to sync my IPHONE4s with My Itunes I get the following: This computer is no longer authorized for apps that are installed on the IPHONE. How do I authorize app "VZ Contact Transfer"?

When I try to authorize the computer it says that it already is. I say OK, and it goes around and asks the same question. Not sure what to do. Can you help?

The -50 error is documented in this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Here is a synopsis:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

I have recently restored everything on my iMac after getting a new hard drive. When i try to use Elements, i get the following error code ERROR 150:30. Any ideas?

I have recently restored everything on my iMac after getting a new hard drive. When i try to use Elements, i get the following error code ERROR 150:30. Any ideas?

Did you use migration assistant to copy over programs, documents, and settings? You can't do that with PSE. Elements is not a tidy package in accordance with the apple developer guidelines. The installer strews stuff all of your hard drive in place the migration assistant isn't programmed to look and you can never hope to find all h the bits. You must always install PSE from scratch on a new machine. By attempting to copy it you have made a lot of trouble for yourself.
You will need to download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and then you can go around and manually remove what you can reach. Look in applications, your hard drive>library>application support>adobe, your username>library>preferences. In the user library also delete any saved application states for PSE.
Then you can reinstall from scratch.

Hard drive on my mac died, installed new hard drive. When I try to sync my phone for the first time, will the computer wipe all the songs, photos, ibooks from my phone?

hard drive on my mac died, installed new hard drive. When I try to sync my phone for the first time, will the computer wipe all the songs, photos, ibooks from my phone?

Yes because that information is not located on the hard-drive of your new mac! If it is purchased content from the store, than this issue isn't as bad as it looks!
Here is a link explaining how to get your previously purchased content back:
http://support.apple.com/kb/HT2519
You also want to authorize your Apple ID account on the computer by following these instructions as well:
http://support.apple.com/kb/PH1730
Basically this link explains to go to the top left corner of your screen where you will see file, edit, view etc! Click on Store in that section and click on authorize this computer, also you want to make sure that the computer will not automatically sync by going to iTunes in the top left corner, just to the right of the apple symbol if iTunes is selected, and go to prefrences, and here you will see back up! Right under the back-ups has an option explaining to prevent devices from automatically syncing which is good cause you may be able to transfer your purchases from there which will put your content into the computer, and if that happens than we don't lose anything
Hopefully I was of some help:)

ITunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song

iTunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song. Note. Library was moved from PC to MAC. I am signed in to Itunes with the Apple ID created on the old computer which is different than the Apple ID used to set up the MAC.

I'm experiencing the same thing under iTunes 11.1.1:
iTunes says the computer is not authorized, prompts me to authorize
I enter my credentials, iTunes says computer is already authorized
When I attempt to play song, iTunes starts at bullet point 1 above over again.
My attempted fixes:
I tried everything in this support document, to no avail: http://support.apple.com/kb/TS1389 (Note: I cannot find a SC Info folder on my Mac)
Deauthorize and then reauthorize computer
Delete song and try to redownload from iTunes store - there's only a button that says 'purchased' with no option to redownload it
Note: I am using only one iTunes account, and I double checked the song info - I'm authorizing the correct account - 12 songs from the same album purchased at the same time play fine. As does the song in question - from the finder. Only iTunes stubbornly refuses to play it.
The most odd thing is that iTunes music is DRM free - the song in question was purchased only a few months ago. Thus there's no need to authorize the computer to play it.
I was hoping that iTunes 11.1.1 would cure it - no dice.

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user.

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id are waiting to be updated. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user. I tried I forgot but this didn't work. So how can ı have my device forget the previous ID and use my own to update exsisting apps.
<Email Edited by Host>

Restore the device to factory settings with iTunes.
Then launch the App Store app on the iPad and sign in with your Apple iD and password:
OT

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I have been transfering info to an external hard drive and when I try and trash contents off my computor i get the message it will not continue with the message SUID file syst/library/coreS has been modified and will not be repaired. Hence I cannot free u

I have been transfering photos and movies to an external hard drive and when I try and secure trash contents off my computor i get the message it will not continue In utilities the message is: SUID file syst/library/coreS has been modified and will not be repaired. Hence I cannot free up space on my computor. What can i do?

Do not worry. It is probably a permission you should ignore, but you should check that the permission appears in this site > http://support.apple.com/kb/TS1448?viewlocale=en_US&locale=en_US

HT1751 I have followed the steps to back up my itunes library to an external hard drive but when I try to drag my library to the hard drive it does not work. Any suggestions?

I have followed th steps to back up my itunes library to an external hard drive but when I try to drag the itunes folder to the hard drive it does not let me. Any suggestions?

Go through the below forum with similar issue and follow the process mentioned by "Macjack" in the beginning.
https://discussions.apple.com/thread/4499820

When I try to authorize home sharing in iTunes, I get error message 5506. What is the problem?

When I try to authorize home sharing in iTunes, I get error message 5506.
What is the problem?

Home Sharing
Setting up Home Sharing on your Computer
http://support.apple.com/kb/HT4620?viewlocale=en_US&locale=en_US
Understanding > http://support.apple.com/kb/HT3819
How to > http://support.apple.com/kb/HT2688
Troubleshooting > http://support.apple.com/kb/TS2972

I have a Macbook Pro (2013) OS 10.8.1. Moved into a university house and need to use ethernet cable. Bought the Thunderbold connection but when I try to use the ethernet with it a webpage comes up saying Wireless Setup? No idea what to do.

I have a Macbook Pro (2013) OS 10.8.1. Moved into a university house and need to use ethernet cable. Bought the Thunderbold connection but when I try to use the ethernet with it a webpage comes up saying Wireless Setup and Router Setup? I have previously used ethernets in similar situations and never had to input information like this?

I have tried to turn of the wi-fi but that doesn't work either. I think it could be a something to do with the internet provider because virginmedia comes up on the webpage. This is what comes up:
Wireless Setup
WGR614V9
V1.0.11_1.0.1VGUK
Wireless Setup
Name (SSID):
Security Passphrase (WPA-PSK):
(8-63 characters)
Channel:
01 06 11
Router Setup
Router Password:
(8-63 characters)
any ideas?!?

Hello, i need help i'm doing experiment on ilab i have managed to put my experiment on the platform but when i try to launch it fails with an error 404 that the page not found. any one with idea of what i should do to solve this problem. thank you

hello, i need help i'm doing experiment on ilab i have managed to put my experiment on the platform but when i try to launch it fails with an error 404 that the page not found. any one with idea of what i should do to solve this problem. thank you

hey Sally,
Can you elaborate on the ilab and what you are trying to do? I have found this page to explain error 404, but I am not sure if it directly applies to you
http://digital.ni.com/public.nsf/allkb/D0998D3734926FA08625782300016E40?OpenDocument
Regards,
A. Zaatari
National Instruments
Applications Engineer

Setting up Abode Digital Editions, when I try to Authorize with my Abode id information I get the message "Activation Server Problem - check connection to the internet" when I clearly am connected to the internet ?

Hi can anyone help me please this is driving me crazy ! I download and install Abode Digital Editions and when I try to Authorize with my Abode ID information I get the message " Activation Server Problem - check connection to the internet when I clearly am connected to the internet ?

<moved from Downloading, Installing, Setting Up to Adobe Digital Editions>

Hard reboot needed when I try to authorize a website with parental controls

Similar Messages

Maybe you are looking for