Hard Reset iPad 2 and iPhone 4s

My estranged wife installed K9 web protection filter on my Ipad 2 (Verizon version) and iPhone 4s (Verizon). I do not know the passcode but need to reset both devices to factory default, wiping all data. I don't need to do any backups either. I tried via settings area but it requires a passcode, due to the K9 software.
How can I still reset them both and work around this?

Have you tried using the iTunes app on your computer? Connect the devices by their USB cables to the computer and have iTunes restore the device to the factory settings. It should totally erase the iPad and install the latest version of iOS for each device.

Similar Messages

  • Bought the Iphone 6   2days ago. My mac pro finds the phone on bluetooth but phone will not discover ANY bluetooth divices. Have hard reset the phone and restarted as well. nothing. Any suggestions or issues. This is the first apple phone I have owne

    Bought the Iphone 6   2 days ago. My mac pro finds the phone on bluetooth but phone will not discover ANY bluetooth divices. Have hard reset the phone and restarted as well. nothing. Any suggestions or issues. This is the first apple phone I have owned. Am not very happy that Bluetooth would present a problem.

    I can't help with the other devices but note that an iPhone will not pair via Bluetooth to a computer (Mac or Windows) except for personal hotspot and then only if your cellular plan supports it. https://discussions.apple.com/docs/DOC-7722
    If you are attempting to use Handoff/Continuity, that does involve Bluetooth but the devices are NOT paired; Bluetooth just needs to be on and the devices in range of each other. The following may help with Handoff/Continuity issues: http://support.apple.com/kb/TS5458

  • Ipad mini and iphone no longer syncs "last page used" of my ebooks

    My ipad mini and iphone recently stopped syncing the page locations for my kindle e-books. Each time i go from one device to the other i find my book on the same page it was when i last used that device and when I tap the sync circle icon it tells me that i am "currently at the furtest location across all your devices." Not! it used to sync them but now it doesn't and I don't know why.
    Christine

    Sounds like the problem is with the phone. Do a hard reset and go from there.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

  • IPad 3 and iPhone 4S won't synch with iTunes on Mac book pro. Error message says I need to have version 10.6.3 pr later for iTunes.

    iPad 3 and iPhone 4S won't synch with iTunes on Mac book pro. Error message says I need to have version 10.6.3 or later  for iTunes.  Mac iOS version 10.5.8 and iTunes on Mac is 10.6.1. iPad and iPhone version is 6.0(10A403). When I check for updates on the Mac book pro it says software versions are up to date.
    When I check for iTunes version  10.6.3 it looks like it is for snow leopard operating system which I am not on. How to I get my devices to sync with computer. Everything worked prior to iOS 6 upgrade on remote devices.

    I'm having the same problem.
    iPhone 4s won't sync with my Macbook Pro.
    I iust updated the iPhone to iOS6 (thought it wasn't syncing before the update either).
    Macbook Pro running Mac OS 10.5.8
    iTunes 10.6.3 (i.e. latest update - which hasn't had an issues apart from syncing).
    I tried 3 different USB sync cables. Still not syncing.
    Do I really have to update my Mac OS to 10.6.8 in order to sync my phone ? I thought as long as you have iTunes 10.6.3 you're ok...
    Is there a way to update to Mac OS 10.6.8 (or later) without wiping the hard drive and doing a new install?..
    thanks

  • ITunes 11 wifi sync will not recognize my iPad 2 and iPhone 4 running iOS 6

    Since I upgraded to iTunes 11, iTunes no longer recognizes my iPad 2 and iPhone 4 (both running iOS 6.0.1) as active devices for the purposes of wifi sync.  It does, however, recognize my iPad 1 running iOS 5.  The only way I can sync my iPad 2 or iPhone 4 is to attach the USB cable. 
    The older version of iTunes 10 started exhibiting this behavior when iOS 6 was released, but I was able to get iTunes to recognize the devices by powering them off and then back on.
    Is anyone else experiencing this issue?  Some advice from Apple would be appreciated.

    Guys, I just performed the Itunes update and experienced the same (honestly I was expecting it),
    My sollution was, clear up caches on both iPad 2 and  iTunes.
    Exactly what I did was the following:
    1. Update iTunes.
    2. Deactivate the home sharing on iTunes.
    3. Disconect iPad from home sharing.
    4. On iTunes>Preferences>Devices "Allow" the automatic sync for iPod, iPhone & iPad
    5. Click on the button labeled "restart synchronization historical" (sorry, don't know how the button looks in English, mine is in Spanish)
    6. Click Ok
    7. To clear up iPad's caché I force reset the device by pressing and hold both buttons on the device (front and top)
    8. Activate the home sharing on both devices again and voilá... there is my full blues collection again!
    Maybe for some people it will work this way just fine and for others by doing in a different order, after all for what I see is a caché issue.
    Let me know if it was of any help, I'm more PC than mac but network issues are the same and I'm more than glad to help and learn any time.

  • IPad 2 and iPhone 4 won't sync

    I need this fixed. iPad 2 and iPhone 4 used to sync without a problem to my Mac Pro.  Now sync fails.  iTunes 10.5.2 (11) Lion 10.7.2.
    When connected it just spins saying "Waiting for Sync to start..."  Then much later an error box pops up that says, "The iPad "OS2Guy's iPad" could not be synced because the sync session failed to start.
    What's this all about?  I've got to load this iPad up with work product for tomorrow. 
    I've tried rebooting system.  Still the same. 

    Unplugged everything.  Reset iPhone/iPad.  Restarted Mac Pro.  Plugged everything back in.  iPad/iPhone did normal sync. 
    All is well.  Have NO idea why I had the original problem.  Thanks for being there! 
    As Rosanna would say ... "Nevermind!"  LOL!

  • How can I downgrade to 7.1.2 from IOS 8 (iPad air and iPhone 5S)?

    Since my update to IOS 8 i have Strong Akku Problems.
    I will back to IOS 7.1.2 with my iPhone 5 S and my Ipad air.

    Many Thanks for the quick answer. But this isn’t helpful for me. I've got no option for downgrade. Only for IOS 8 factory reset!!
    Matthias
    Am 24.09.2014 um 08:44 schrieb Apple Support Communities Updates <[email protected]>:
    You received a reply
    UGADog has replied to your question. You can view the full discussion in Apple Support Communities.
    How can I downgrade to 7.1.2 from IOS 8 (iPad air and iPhone 5S)?
    Can you restore from backup?  That would be best to keep all your stuff.  You can find usually several versions under restore option in iTunes.  I really hope you have one of those iOS7 versions backed up to iTunes.
    If you really want to start over, and I mean no contacts, photos, music, apps, anything but factory settings that aren't in the cloud or in one of the restore options. You can search ios 7.1.2 firmware and download it and install by shift click restore and choose the file you downloaded.  But that is a really desperate act.  But this also requires iTunes and if you've been using iTunes you probably have a backup.
    Correct Answer Helpful Answer
    Use the buttons above to tell UGADog and the rest of the community if this reply solved your question or helped you get closer to finding a solution.
    To reply to UGADog, go to the discussion in Apple Support Communities.
    You are receiving this email from Apple Support Communities. You can change your email preferences in your Apple Support Communities Profile.
    TM and copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.
    All Rights Reserved | Privacy Policy | Terms of Use | Apple Support

  • My ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g

    my ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g - both are running 6.0.1 - I have tired several wifi networks but same result.

    Hi LandJ1980,
    I would recommend first trying these steps:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If that does not work, this article has some additional ideas to try, even though you are only seeing this with the App Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers!
    - Ari

  • When I try to update the apps on my iPad 2 and iPhone 4 they are stuck in waiting.

    When I try update my apps on my iPad 2 and iPhone 4 they are all stuck in waiting.
    I have tried:
    restarting my device
    signing out of the store and restarting the device and signing back in
    reset all settings
    double taping on "waiting" apps
    All my softwear is up to date. I know that apps only download one at a time but I have checked them all and they are all in waiting. I am connected to wifi.
    HELP!

    This is strange, but it may be a fix for my problem. These are the steps I took to possibly fix my problem. Before trying this I noticed that not only are all apps that are being updated listed as "Waiting", but new apps being installed were also listed as "Waiting".
    I unselected "Sync Apps" in iTunes on my Mac. A sync automatically started and all the apps, other than the standard apps were removed.
    I selected "Sync Apps" and chose just one app to install. I chose iBooks because it's an Apple app and because there is significant content associated with it through my purchases. The iBooks app installed without issue.
    I selected a larger group of apps to install (basically all those that began with the letter "A"). These apps installed fine and are useable.
    I selected all the apps I wanted on my iPad. These apps (113 total) all installed without being listed as "Waiting".
    I used the App Store on my iPad and chose one app to update. The app was immediately listed as "Waiting" and when tapped was listed as "Paused".
    I removed the app from the iPad and reinstalled it via iTunes on my Mac. The app installed fine and works great.
    I accessed the iTunes Store and went to the screen "My App Updates". I selected the same app I tried to update in Step 5. The update work fine.
    I synced my iPad and the newly updated app was installed on my iPad without issue.
    This tells me that the issue lies within the process that updates apps on the iPad. If the app is updated in iTunes proper on my Mac, the updated app is installed on the iPad without issue.
    I've only tried this with one app. I will now update all the apps on my Mac via iTunes and see if the newer versions install correctly on the iPad after syncing.
    I hope this helps other people having this problem.
    Jim

  • Can i do a hard reset form pc to iphone?

    can i do a hard reset form pc to iphone? my phone won't sync to itunes. i get an error saying theres not enough space, and that it's over capacity. None of my apps work, and i just wanna back everything up on my pc and restore, obviously dumping unnecessary files. i have, however already deleted multiple apps and photos and it hasn't helped. it doesn't seem to want to do a hard reset either which i think would allow the device to recognize the free space.

    Hey, as far as I know you need a sim card to activate after a restore
    It however does not have to be a fully working sim card, just not blocked or with a pass code, I repair/refurb. some iPhones and can only advise to try and get a free sim card from a provider supported on your phone and activate it with this,  or maybe someone can lend you theirs for 5 mins?
    To clarify, I have heard there are ways around this, but they sound dubious.

  • Hi, I have iPad 2 and iPhone 4S and I have a problem a camera problem it doesn't work when I try try to open it it reclose also I can't close my iPad with upper button and I can't restart

    Hi, I have iPad 2 and iPhone 4S and I have a problem a camera problem it doesn't work when I try try to open it it reclose also I can't close my iPad with upper button and I can't restart help me

    - Reset the iOS device. Nothing will be lost.
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • Music is not syncing on my iPad 4 and iPhone 4. pls help me with a solution for the same. Thanks.!

    music is not syncing on my ipad 4 and iphone 4..
    Please help me for the same.
    Thanks!

    De-sync all your music to remove it from the device. Then reset your device: hold down the home button along with the power button until you see the Apple, then let go. Now try re-syncing your music.

  • Is there a way to create a password protected folder for pictures or lock the photos app? For Ipad Air and Iphone 5s.

    Is there a way to create a password protected folder for pictures or lock the photos app? I want to do this for Ipad air and Iphone 5s. I have other family members that use my Ipad and Iphone and do not want some pictures to be able to be viewed.
    Thanks

    Use 3rd party apps like Photo Manager Pro.

  • App Store app nearly unusable on iPad 3 and iPhone 4 with iOS 6

    Thankfully I do not have any WiFi troubles with iOS 6 but I am facing another problem. iOS 6 offers that revamped App Store app which looks nice to me on my iPad 3 and iPhone 4, both using iOS 6. But it is nearly impossible to use that App Store app. I am quite often moving. apps onto and. off my devices and if possible I am doing it without using the USB connection to my mac, I like to use WiFi.
    I have to admit that I am owning more than 3.000 different apps by now. It always took some time to het those apps listed in iTunes on my Mac, in iOS 5 it also was no high speed listing. but at least it worked. Now after changing to iOS 6 the simple listing takes much more time. When changing the lsting type from "actual" to "by name" it even takes more time (and why is it still not possible to set the prefered view type within some preferences option?). When the view type finally has changed scrolling, detail look onto selected applications and the overall handling of this lsting is awfully slow.
    But the really annoying thing is that I can not scroll further than letter "D" or "E" - the App Store app constantly crashes (but remains active in the taskbar). You can imagine that this behaviour takes even more time on a iPhone 4.....!
    Does anybody in here face the same troubles?

    P.S. I solved the problem now and I'm only left with "installing..." status. Here's how got rid of that "waiting..." status:
    1) Open iTunes with your device connected to the laptop or pc.
    2) On the left sidebar, press "Apps".
    3) Then on the lower right, you'll see like in my case, "30 (this varies on the number of apps available for updates) Updates Available".
    4) Click on the desired app you want to update.
    5) Lastly, after updating, press the "sync" button.
    It worked, though my apps are currently stuck on "installing..." status. I don't know if this'll work in your case, but there's no harm in trying the procedure, right?

  • Why can't I download or open tif attachments on my iPad Air and IPhone 5s in mail running 7.1.2?

    Why can't I open tif attachments on my iPad Air and IPhone 5s in mail running 7.1.2?
    Tap to Download icon flashes but does nothing.

    I just hooked this thing up to my computer and was able to load new apps and update via the app store that way, installing them onto the iPad via sync. Very annoying though as I cannot make in app purchases etc still.
    Wish apple wouldn't pull this kind of junk.

Maybe you are looking for

  • Material Cost is not coming in Credit Memo

    Dear SAP gurus, My Client is from Brazil & they created a cycle of Sales Order (Export Order) to Billing (with Nota Fiscal) & with Reference to Invoice, they created the Return Order, Return Delivery (PGR) & finally generated Credit Memo. The Problem

  • Problem with connecting to Small Business server 2011 on Z10

    I cannot connect  my Z10 on Vodafone to my small business server 2011 to receive or send email. No problem with my IOS device. I understand this may be an active sync issue. Can anybody point me in the direction of some sensible advice /guidance to r

  • Cannot synchronize my new photos from MBP's iphoto to my iphone4

    i did this in the past, but recently i cannot synchronize my new photos from my MBP's iphoto to my iphone 4, please tell me how to do.

  • Correct version of Memory analyzer

    HI I have installed the memory installer from https://www.sdn.sap.com/irj/sdn/wiki?path=/display/java/javaMemoryAnalysis&. And I have also gone through the 10 min video course available at https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/librar

  • Podcast app auto-play on bluetooth connect, not wanted!

    I've read several threads regarding annoying behavior of audio apps while connected to bluetooth audio devices, but none directly relating the problem I have. In fact, the thing that bothers me appears to generally be considered to be desireable to m