Hard reseted the N97 mini NOW WHAT????

I got the white screen and blue Nokia label on my recently bought N97 mini.  The advice was to hard reset it.  O.K I did it now it randomly works.
My questions:
Is this a hardware issue?  If not how can it be solved?
The phone came with various applications from factory, now how can I restore them, not the ones I installed but the ones the phone had before the hard resetS.   where are they?

Most should be available at Ovi Store or elsewhere on the web, things like games and video samples you may not be able to get back. I would suggest you install any apps you can on E not C.Also before setting everything up I would update/re-install the latest software with Nokia Software Updater.
As for 'randomly working' what do you mean ? And how did you reset the phone ?
Whenever I reset my phone (which, unfortunately is quite often with the N97) I first back up my contacts, calendar and notes, NOTHING ELSE, backing up settings etc can result in re-installing a 'problem'. I then dial *#7370# followed by 12345. After the phone re-boots I set up the phone settings, motion sensors, auto lock, message storage point (E not C) ringtones etc. Then I re-install my contacts and calendar, and then any applications or themes I want (everything possible on E) and the phone will be like 'new'
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution' 

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