Harddisk Controller ERROR

Question

Toshiba Mini NB505-N508
PN : PLL50U-01R00C
Keeps getting an Admin Tools/Event Viewer/ERROR :
The driver detected a controller error on \Device\Harddisk1\DR1
Below is COPY/PASTE of error message :
Log Name:      System
Source:        Disk
Date:          4/16/2011 10:15:00 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      OnTheRoad
Description:
The driver detected a controller error on \Device\Harddisk1\DR1.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-04-16T17:15:00.548654300Z" />
    <EventRecordID>13270</EventRecordID>
    <Channel>System</Channel>
    <Computer>OnTheRoad</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk1\DR1</Data>
    <Binary>0E04680001000000000000000B0004C003010000000000000000000000082D00000000000000000089ED020000000000FFFFFFFF060000004000000000000000FF0006120C000010000000003C000000000000000002F78F00000000989CBD87000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>
Attached is screen shot of reoccurrance of error.
I have run complete check disc from C:/ properties with fix option and surface scan, but with no results
What would you suggest as my next steps in deternmining what the problem is ?
thx ... don
Attachments:
discerror.jpg ‏76 KB

Answer 1

mini notebook NB505-N508BL Specifications
mini notebook NB505-N508BL Downloads
Try reloading these critical base drivers in this order. Download these to your desktop and double click on them to install.
Intel Chipset SW Installation Utility
Intel Rapid Storage Technology Driver
Intel Display Driver
Realtek Audio Driver
If this fixes up your problem, it was probably a Windows Update that caused the problem. I recommend setting Windows Update to only allow manual updates, and when you check for updates, never let it change any of your hardware drivers, Toshiba laptops are very finicky about using only their drivers.
Click 'Start - All Programs -Windows Update', then click on 'Change settings' on the menu at left, under 'Important updates' click on the drop down menu at right, select 'Never check for updates (not recommended)', and then click 'OK'.
Please let us know if it works. Good luck.
Mike