Harddrive died after 1 year

my hardrive died after only 1and1/2 year of web surfing and photos .IS THIS USUAL ???

shldr2thewheel wrote:
I understand that Apple says that the hard drive become their property, so if you go in for repair, make sure to wipe the hard drive if you can.  If not, demand they give it back to you because it has private info on it and you want to send it to a hard drive recovery company to retrieve important photos and documents (even if you don't intend on doing that, just say it anyway).  They should give it back to you if you remain calm and polite, but remain firm.
My experience with this, at least in Australia, is that the Service Provider will ask you to call Apple for an 'exception' so that AppleCare give the OK for this. You need to have a good reason for this though, as doing this just because you didn't backup is sometimes not good enough.
But you're right in that if you're calm and polite but also push your point, Apple have a habit of bending over backwards for you. All the can do is say no, right?

Similar Messages

  • My 4th gen Shuffle just up and died after 2.5 years.  It won't charge when attached to my Mac.  Can I replace a battery or do I have to buy a new one?

    My 4th gen Shuffle just up and died after 2.5 years.  It won't charge when attached to my Mac.  Can I replace a battery or do I have to buy a new one?

    Hi Soldier7439,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Do you have the power adapter to plug into an electrical outlet?
    Apple - Support - iPod - iPod nano (4th generation) Troubleshooting
    http://www.apple.com/support/ipod/five_rs/nano4gen/#
    Apple - Support - iPod nano
    http://www.apple.com/support/ipodnano/
    Cheers,
    - Judy

  • HT1338 I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

    I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • I had to buy a new laptop after my old one died, after authorising my new one nearly my whole library has disappeared. How do I get all my songs back?

    I had to buy a new laptop after my old one died, after authorizing my new one nearly my whole library has disappeared. How do I get all my songs back?

    Likely, because you are now using a different Apple ID and iTunes account. Return to using your old Apple ID and authorize only after you have de-authorized your old computer.
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
    For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC.

  • My battery died after 3 yrs and 3 months??????

    I don't know if my ipod is the classic. I bought the 20 GB in July 2005.
    Is this common for the battery to die after 3 years? I turned it on and it made this funny noise. Then a pic of the battery and the triangle with the ! showed up. What do I do now? Thanks

    Apple will replace the battery for you. They replace the iPod with a refurbished item, so you lose whatever was on your iPod. Info is here:
    http://www.apple.com/support/ipod/service/battery/
    Various third-party vendors will also replace the battery, or sell you a kit to do it yourself. The iPod does look like it's a totally seamless item, but it can be disassembled pretty easily. There are videos on YouTube that show how it's done, and most of the kit-sellers provide detailed instructions. Just Google "ipod battery replacement" and you'll find tons of sites. Look at ipodjuice.com - they have lots of information about battery replacement, disassembly, iPod model identification, etc (I'm not endorsing them, I just think their site is very informative).
    Message was edited by: Dick Young

  • Do Apple products die after a given time?

    My iMac is three and a half years old and keeps freezing! Will not boot consistently, after waking from sleep the Apps running are non functional. Engineers don't know why?? Also, my Time Capsule died after two years and I had to buy another. Could have had 4/5 PC's for the money!!
    These problems have caused me much loss of time/money not to mention the inconvenience and potential loss of data.
    I have recommended iMac and other Apple products to large numbers of people, whom I hope don't have the same problems as me. My confidence in Apple has taken a huge dent. It seems that the only way the engineers can fix the machine to keep changing components!! In the meantime, I can't get on with my endeavours to make a living.
    Chris Anderson
    Shoreham
    West Sussex
    UK

    Engineers don't know why??
    You've had this in for a proper diagnosis? Who are the "engineers?"
    You may have several concurrent issues. But we need more specifics to be able to help.
    In the meantime, Applejack may help. At the prompt, type in "applejack AUTO" and let it run through its agenda.
    http://sourceforge.net/projects/applejack/
    Article on using
    http://reviews.cnet.com/8301-13727_7-10334620-263.html?tag=mfiredir
    The first boot after will be slower than usual and it may take several restarts for you to see the benefits, if any.
    You should also run the Hardware Test in extended.
    http://support.apple.com/kb/ht1509

  • My mac air died, after i reinstall from dvd drive, when i boot up again, i saw a prohibit sign showing up on the screen, then get to my logon screen.  After logon, it takes very long time to load any application.  pls help

    my mac air died, after i reinstall from dvd drive, when i boot up again, i saw a prohibit sign showing up on the screen, then get to my logon screen.  After logon, it takes very long time to load any application.  pls help

    OK. If you believe that.
    When the disk is starting to die it can be bad for a moment and then be good for a while. If there was no problem while you were checking it of course it shows up good.
    I tell you those are the signs of a disk that is about to die.
    Allan

  • Nokia Lumia 928 apparently died after an attempted Windows 8.1 update.  Replacement phone arrived the next day.  How can I restore my contacts, photos, etc.?  Backup assistant is no help and I don't know how to access the Cloud.

    Nokia Lumia 928 apparently died after an attempted Windows 8.1 update.  Replacement phone arrived the next day.  How can I restore my contacts, photos, etc.?  Backup assistant is no help and I don't know how to access the Cloud.

    Did you have the phone set to backup things to the One Drive on Microsoft servers?

  • I tried to update my sons iPad and now it won't turn on or off just a picture of a cable and I tunes symbol. Can it be fixed or is it broken I've seen posts saying their iPads died after doing updates.

    I tried to update my sons iPad now it won't turn on or off it shows a cable and iTunes symbol tried holding down sleep button & screen button but no luck does this mean it's Broken I've seen posts saying their iPad died after doing updates.

    It's not broken, it just means that the iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
    You will need to connect the iPad, via its cable, to a computer's iTunes (you will need an up-to-date version of iTunes installed on the computer), and you should then be able to reset the iPad and restore/resync the content to it.

  • After years of using iTunes on my G4 suddenly it won't open.  Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes".  What do I do?s

    After years of using iTunes on my G4 suddenly it won't open.  Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes".  What do I do?  I have been attempting to move my Library to a newer MacBook Pro.

    The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
    Try the following user tip:
    Empty/corrupt iTunes library after upgrade/crash

  • After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I see my buddy, but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies.

    After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I am using gmail, and I see my buddy (no camera icon next to her name), but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies. My buddy has the same problem as I.  We are able to do video chat through gmail, but I had hoped to use iChat.  I am using OS 10.6.8, iChat v. 5.0.3.  What am I missing?

    HI,
    iChat will Video chat to another iChat in a Jabber Buddy List (Google run a Jabber server for GoogleTalk)
    However it will not Video to the Web Page login to iGoogle or the Web Mail Page login.  (where people can Google Chat as it were in a  Web Browser).
    Nor does it video to the Google Talk Stand alone app for PCs or any other Jabber apps on any platform.
    iChat uses a connection Process called SIP (Session Initiation Protocol) which is also used by other VoIP devices.
    Jabber/XMPP invited the Jingle Protocol for Jabber Applications.
    Google have included this in their Standalone app and the Plug-in for Web Browsers on both PCs and Mac (you can get this as a Standalone Plug-in or as part of Chrome)
    More on this here  This article has been changed several time in the recent months.  It now claims a greater involvement by Google in writing the Jingle Library (Although now Google's version does not work with the others)
    This tends to mean that using the web Login to Google to Chat also cannot video chat to other Jabber apps that are using Jingle.
    If your Buddy is using iChat then check the Video Menu has two items to Enable Camera/Video chat and Microphone/Audio chats are ticked.
    In the View Menu the Show Status Items should be ticked (Selecting them toggles the tick and the function On or Off)
    It could be Internet speed but at this stage I would doubt this at this stage.
    10:27 PM      Saturday; January 21, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • I have an older iPod (2005). After years of inactivity I tried to install the cd on my PC. I get the following error message, after several attempts to install: iTunes cannot run because some of its required files are missing. Please re install  iTunes.

    I have an older iPod (2005). After years of inactivity I tried to install the cd on my PC. I get the following error message, after several attempts to install: iTunes cannot run because some of its required files are missing. Please re install  iTunes.

    Did you follow the exact instructions in this Apple support document to remove and re-install iTunes and ALL other Apple software on your XP machine?
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    B-rock

  • After years of never a problem with lightroom started with lightroom 5 yesterday and today all of a

    After years of never a problem with lightroom, yesterday i started wiith Lightroom 5 and today all of a sudden in development mode everything just stopped working. No matter what I do none of the sliders have any effect on the picture whatsoever.
    Please help Duncan

    you'll need both serial numbers to install the lr 5 upgrade.
    if you purchased and downloaded lr 4 from adobe or registered with adobe, you may be able to find your lr 4 serial number under the account used to make that purchase/registration (not necessarily your current adobe id), Adobe ID
    and adobe support may be able to help you, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

  • Flash USB destroyed or died after using on my Mac Book

    Today my Kingston Flash USB pen drive (16GB) died after i eject it from my Mac Book Pro 15" Retina / OS X Mavericks. Now its not recognized when i plug it, and i cant see it on "Disk Utility" and when i plug it on Windows its installing the kingston drivers but there is nothing... :/ what should i do i have very important files on my pen drive

    Sounds like that thumb drive has failed. Personally I have 3 Kingston USB thumbs and I will never buy another from them. some of the worst bthumb drives I have ever owned.
    If the drive has failed your files are gone. No easy way to retrieve files from flash storage. Next time have backups of important files.

  • I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account.  when I try to make a new account, i get an error that says i already have an account.  please help!

    I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account.  when I try to make a new account, i get an error that says i already have an account.

    Have you tried checking the Store drop-down menu in the iTunes interface to see if you are signed in the existing account?

Maybe you are looking for