Hardset on blackberry 8310

All of a sudden I am not receiving on my blackberry the same emails that go to my computer. I read that perhaps a hard set(??) might be needed and it said on certain RIM models to insert end of a paper clip in the little hole on the back of the blackberry. How would I know my RIM model? There is a little hole on the back of the blackberry but I hesitae to insert anything there. Can any one give me any information on this? Thanks so much.

The paper clip method is a really old procedure. Just take the battery out to perform a hard reset. No data is lost when this is done.

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    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

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    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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