Hardware Error? - Help!..

Mac mini - 1.83 Intel Core Duo - 2 GB Ram using 10.4.11
A few months ago I started getting the window that (you've inserted a blank cd choose an action from the popup menu or click ignore) every time I start the computer.. I'm getting this window even when I have not put a cd or dvd in... I just clicked ignore and went on..
Yesterday, I tried to burn a dvd for my grandson and using Toast Toast 10 Titanium it goes through the encoding process but then gives me a hardware failure error when writing to the disk.
I also got this message once..
The drive reported an error
Sense Key = Illegal request
Sense Code =0x20
Invalid Command Operation Code
Could someone help me please?...

ks,
Is it possible that you have a blank CD in the drive and that a DVD was slid in on top of it?
Holding the mouse button down during startup should eject the media. If you hear noises like it is trying to do something then that would be a clue.
This site shows photos of how to open up the case. Keep warranty issues in mind incase you can still take it to an Apple store or send it back in under some service contract.
A drive error must be hardware or software. If you can rule out the hardware issues, then you may need to try a clean system install or play with other software related options.
Ji~m

Similar Messages

Burning failure - hardware error - help and ideas welcomed

I have been happily burning DVDs. Then in the last 24 hours, iDVD is reporting burning error:
The Recording Device reported the hardware error: Internal Target Failure (0x44, 0x00). Any thoughts welcomed
Thanks

You may want to review the following links:
http://discussions.apple.com/thread.jspa?messageID=3736590&#3736590
http://discussions.apple.com/thread.jspa?messageID=4436748&#4436748
Suggest trying an alternate media other than what you are currently using. Also if this fails to help then use a quality lens cleaner kit from Maxell or 3M. Good luck on this.

Got iDVD error: hardware error Help! What does it mean?

Thanks in advance. I was trying to burn a disc, and started having trouble with burning this movie (have done several before, including earlier versions of this movie). After wierd things happening twice - the first disc would burn, then the second one might be o.k. but iDVD ejected it before it said it was done. Then, the third time I got this error:
The recording device reported the hardware error: Tracking servo failure. (0x09, 0x01.)
Any idea what this means and what I should do?
(I'm posting this on both the hardware and software locations since I'm not really sure which it is.)

My standard list of things to do first...
Run MacJanitor (free download) to do all the Unix Cron Maintenance scripts.
Run Disk Utility (Applications -> Utilities) and repair disk permissions on your start up drive (typically your internal drive). Also verify any other drives mounted on the system.
Run Preferential Treatment (free download) to check for corrupt/damaged application and system preference files.
Run Cache Out X (free download) to clear all system and application caches.
Reboot your Mac.
If you still can not get it to run correctly, next thing to try is to throw out the iDVD preference file (don't forget to change back those preferences you want different from the defaults next time you run it).
Patrick

My iMac 8.1 was slowing down and had permissions problems. I backed everything up, and then re-installed. Now all I get is a black screen. Power+D gives me a hardware error message: HDD-1336. Help!

My iMac 8.1 (10.6.8 ) was slowing down and had recurrent permissions problems, mostly with Java. I backed everything up, and then re-installed from time machine. Now all I get is a black screen which says I need to reboot. Power+D gives me a hardware error message: 4 MOT/1/40000003: HDD-1336 or HDD-1327. When I reboot from the OSX CD and start disc utilities everything checks out OK. When I reload 10.5.2 from the OSX CD everything seems to work OK and no more permissions problems. But then I loose all my email and safari stuff. Anyone have any ideas short of going back to my old PC?

DonM. wrote:
Hi
Thanks for the help. No point in fooling around with it any more. Will I be able to use it as a monitor if I get a mimi mac?
Cheers. Don
No unfortunatley it's too old, you are referring to Target Display Mode which became avialble in 2009, your 2008 needs to have the HD replaced. I'd still do that if everything else is OK or you can simply buy a new MM and display or even a new iMac or an Apple refurbished iMac to save money.

I have a MacBook Pro, Matshita UJ-857E while recording music my drive reported an error: Sense Key=HARDWARE ERROR Sense Code=0x03,0x01 I have no idea what this means, and now my cd burner/player won't work. can someone help me fix this problem?

Please Help me. I am having problems with my MATSHITA UJ-857E DVD-R burner/writer. I burned 4 cd's and then it stopped working.
I can select my songs, and then it asks for a blank disc. It starts preparing to write the disc,then it says,"
The drive reported an error: Sense Key= HARDWARE ERROR Sense Code= 0x09,0x01 TRACKING SERVO FAILURE.
Can anyone give me some advice on how to fix it or what this means because I have no idea what it is talking about or how to begin to fix the problem?

tanyafrombakersfield wrote:
It starts preparing to write the disc,then it says,"
The drive reported an error: Sense Key= HARDWARE ERROR Sense Code= 0x09,0x01 TRACKING SERVO FAILURE.
This is an error reported by the optical drive's firmware. The tracking servo is the servomechanism which guides the laser pickup along the track on the optical disc. The error means that the servo couldn't do its job within the programmed parameters. What it doesn't say is why.
You have to be very precise as to when this error occurs. If it occurs as you wrote, while it "starts preparing to write the disc", and not when it has actually began to burn, then it's likely that the drive has gone bad and needs to be replaced.
There are other possibilities, so you should check them, but they would be more likely if the error occurred after the drive began to write. OrangeMarlin has suggested two options -- try a different brand of CD or DVD, and try cleaning the lens.

Please help, constant video hardware error !

Please help, I can't find the problem. Am on windows 8 for a while now and I check my event viewer from time to time and I found several error massages that exists in my event viewer and the latest was while watching a movie on windows media player here the details. (I didn't have any problem while gaming even the GPU temp are idle due too every game requirements)
Source
Windows
Summary
Video hardware error
Date
‎27/‎06/‎2013 07:10
Status
Not reported
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:   LiveKernelEvent
OS Version:   6.2.9200.2.0.0.256.48
Locale ID:   2057
Files that help describe the problem
WD-20130627-0710-01.dmp
sysdata.xml
WERInternalMetadata.xml
Extra information about the problem
BCCode:   141
BCP1:   FFFFFA800FF394D0
BCP2:   FFFFF880077772B0
BCP3:   0000000000000000
BCP4:   00000000000015C0
OS Version:   6_2_9200
Service Pack:   0_0
Product:   256_1
I want to know what happened to my card?!! did the 320.18 driver damage my GPU??!!! I cant specify what is the problem is it the card or a conflict or what I am getting nuts here please help.
This is the error from Windows Media Player.
Description
Faulting Application Path:   C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Problem signature
Problem Event Name:   APPCRASH
Application Name:   wmplayer.exe
Application Version:   12.0.9200.16420
Application Timestamp:   505aa40e
Fault Module Name:   nvd3dum.dll
Fault Module Version:   9.18.13.1422
Fault Module Timestamp:   51427c76
Exception Code:   c0000005
Exception Offset:   00773806
OS Version:   6.2.9200.2.0.0.256.48
Locale ID:   2057
Additional Information 1:   5861
Additional Information 2:   5861822e1919d7c014bbb064c64908b2
Additional Information 3:   f3d5
Additional Information 4:   f3d5be0cad2787556264647dc02181c3
My sys:
i3-3220 CPU 3.30GHz, Cooler Master Hyper TX3
CORSAIR Vengeance 8GB 2 x 4GB DDR3 1600
WD Caviar Blue 1TB SATA 6Gb/s WD10EZEX
MSI N560GTX-Ti Hawk (driver 314.22)
Monitor ViewSonic VX2240w 22" 1680x1050
ASUS P8B75-V Intel B75 SATA 6Gb/s USB 3.0 (latest bios update)
HEC Cougar Evolution, 3 fans
PSU XFX Core Edition PRO550W

Another thing I do get this error randomly with other apps like Firefox 22 and Skype too which is strange. my S/N : 602-V260-050B1201119526.
This error is from Skype
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path:   C:\Windows\SysWOW64\WWAHost.exe
Problem signature
Problem Event Name:   MoAppHang
Package Full Name:   Microsoft.SkypeApp_1.8.0.111_x86__kzf8q xf38zg5c
Application Name:   praid:App
Application Version:   6.2.9200.16420
Application Timestamp:   505a90d6
Hang Signature:   d908
Hang Type:   2097152
OS Version:   6.2.9200.2.0.0.256.48
Locale ID:   2057
Additional Hang Signature 1:   d908164defd45e704df38cec71cdb6e9
Additional Hang Signature 2:   db7a
Additional Hang Signature 3:   db7a68a61e111f839b8a39fd0e33855c
Additional Hang Signature 4:   d908
Additional Hang Signature 5:   d908164defd45e704df38cec71cdb6e9
Additional Hang Signature 6:   db7a
Additional Hang Signature 7:   db7a68a61e111f839b8a39fd0e33855c
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:   LiveKernelEvent
OS Version:   6.2.9200.2.0.0.256.48
Locale ID:   2057
Files that help describe the problem
WD-20130626-0316-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode:   141
BCP1:   FFFFFA8007997010
BCP2:   FFFFF880069D42B0
BCP3:   0000000000000000
BCP4:   0000000000000150
OS Version:   6_2_9200
Service Pack:   0_0
Product:   256_1

SENSE KEY: HARDWARE ERROR...HELP!!!!

I've been burning dvd's for a long time now, but all of a sudden an error has occurred.
I have tried using different software for DVD burning; Popcorn and Toast titanium, but the error occurs to both.
The drive reported an error
Sense Key: Hardware error
Sense Code: 0X03, 0X01
This is my burner:
Matshita DVD - R UJ-825
I am using a 8X DVD-R no name dvd... but i have used these in the past over 50 of them and they worked fine.
I tried burning a music cd (memorex brand) using itunes 7.0 and that worked fine.
PLEASE SOMEONE HELP ME OUT!!! CUZ I DON'T KNOW WHY ITS DOING THIS.
THANK YOU IN ADVANCE.
iMac G5 PowerPC G5 (3.0) Mac OS X (10.3.9)
iMac G5 PowerPC G5 (3.0) Mac OS X (10.3.9)

Same here but with CD-R,
I have a MATSHITA DVD-R UJ-816
I tried to use:
tdk cd-r, memorex cd-r and verbatim cd-r....
Same result:
he drive reported an error:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x30, 0x05
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT
What brand should I use?
Is there one that works with my superdrive?
As for DVD-R I use TDK and they work fine...
Ciao
Bia

Getting SuperDrive medium and hardware errors with Toast 7...Help!

Ever since I upgraded (or downgraded) from Panther to Tiger, I have not been able to burn DVDs using Toast Titanium 7. I have burned both to CD and to DVD using iDVD, but no luck with Toast. I keep getting either medium or hardware errors. I have tried several brands of DVD with no luck. The last straw was when I successfully burned a small iMovie to DVD and took the very next DVD in the stack and tried in Toast with the old "hardware error 03" Does anyone have a true fix (other than a new mac)? I have tried numerous system maintenance items, etc. but nothing is working. Here is much detail as I can provide:
1ghz 12" G4 Powerbook with 1.25 gig RAM
Matshita DVD-R UJ-816, Firmware ver. DXJ3 / MM3-C
If anyone knows of a fix, please let me know! Sigh....guess I should have replaced the SuperDrive with a new one when the guts were open for the new HD.

Although my drive is a UJ-845E, it works fine with 7.1.2. Upgrade to that, and if there's still a problem, let's cover it then, as problem characteristics might also change. Hopefully, 7.1.2 will fix it for you.

Is a Disk Utility "fatal hardware Error" Always fatal?

Help!
I'm traveling for the next four weeks and have my lap top with me to do work.
Last night I was working fine on my computer when all of a sudden Photoshop wouldn't open files right. I quite out of Photoshop (slow)
Then tried to quit out of everything else (slow) and finally shut down holding the Power button down. I waited a few minutes and tried to reboot.
It was REALLY slow starting back up. (about 15 to 20 minutes). I held the Power key down to turn it off and left it overnight hoping it would figure itself out by morning.
This am the same start up problem happened. I finally got it opened and manuvered to Disk Utility.
IT GAVE ME THIS MESSAGE
This drive has reported a Fatal Hardware Error to Disk utility.
If the drive has not failed completely, Back up as much as you can and
then replace it with a working drive.
HERE IS WHAT I DID EARLIER IN THE EVENING THAT I THINK MADE IT WACKY.
I hadn't installed SUITCASE X1 yet and was using the program Font Book that comes with the computer. It wasn't satifactory so I went ahead and installed Suitcase X1.
FONT BOOK kept showing a ton of open faces.
I carefully (or so I thought) went through Font Books "All fonts" window and got rid of fonts that I didn't see in the system fonts folder. (I think this is where I really may have screwed up)
FYI I am a graphic designer and use many fonts.
I store all the design fonts in a folder in USERS > SHARED> FONTS
I directed SUITCASE to "Manage system fonts"
Every thing was working fine for a few hours.
I was working in QUARK 6 easily and listening to a Podcast. No problems.
When I went to open PHOTOSHOP, it (Photoshop) started running very slow.
and all the things I mentioned above started to happen.
I have the OS10.4 install disk with me so I tried to boot from it.
(I thought maybe it had a utility on it to help fix things or maybe I could copy any important fonts that I accidently trased
(btw do you hold down OPTION C to boot from a CD or APPLE C?
I tried them all)
I couldn't get it to boot from the CD
Have I really wrecked my computer?
Do we think it's a font problem.
Can I fix it. I'm at the beach in NC and there's no techys around!!!!
I am currently typing this email on the laptop so it's not completely dead.
Just super slow and threatening to die.
What should I do??!!!
Did I mention today is my birthday?
PowerbookG4 Mac OS X (10.4.6)

It's either OPTION or C. Unfortunately, the Install CD doesn't give you much access to file operations (no Finder) as Mac OS 9 and earlier did.
If you could start it in Target Disk Mode and mount the drive on another Mac, or boot it from an external drive with a Mac OS X installation on it you could try to recover files that aren't already backed up.

Blue Screen of Death Hardware Error

Hi, i have a new laptop (2 months old) and i just got to school. After using my laptop for a little, i a have repeatedly got the BSOD message. I have already got it twice today. It says Windows has an uncorrectable hardware error.. Any information would be helpful, Thankyou!
Edit: i know how to get to the minidump files, i just dont understand what to do with them.
Also the stop code error is 0X0000007F in my most recent crash.(there is also a bunch of other numbers too) Please Help!

Turn OFF the Notebook and once its powered ON, keep Pressing F10 to load BIOS screen of the Notebook. In this screen under Diagnostics, run the test on hard drive and memory. Post back the results here.
Also in startup menu there is an alternate way where you can run F2 (System Diagnostics). The instructions can be found at below link
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01443317
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

Disk Utility Reporting Fatal Hardware Error

Hello all,
I woke up this morning to the flashing folder with a question mark in it on my MacBook. I know that that means the system can't find the OS so I assumed that my hard drive had magically failed overnight. So I turned my computer off and then rebooted and everything loaded properly. I went into Disk Utility and my main hard drive that has OS X on it is highlighted in red and when I click on it, Disk Utility only displays "This drive has reported a fatal hardware error to Disk Utility. If the drive has not failed completely, back up as much data as you can and then replace it with a working drive."
I have noticed EXTREMELY sluggish performance by my computer in these past two days which has required me to force quit programs and force shut down the system more times than I've had to in the whole time I've had this computer. Could this be a side effect of the failing drive?
I'm backing everything up right now, but I'm wondering how accurate Disk Utility is. The drive that I have in here is a non-Apple-installed 250 GB Western Digital that's been in here for nearly a year. Is it possible that the drive is failing beyond repair already? If so, is there any way to see the full extent of the damage and attempt to repair it before I go out and buy a new hard drive to replace it with?
Thanks for all the help and the fast responses!

Mateo wrote:
Hello all,
I woke up this morning to the flashing folder with a question mark in it on my MacBook. I know that that means the system can't find the OS so I assumed that my hard drive had magically failed overnight. So I turned my computer off and then rebooted and everything loaded properly. I went into Disk Utility and my main hard drive that has OS X on it is highlighted in red and when I click on it, Disk Utility only displays "This drive has reported a fatal hardware error to Disk Utility. If the drive has not failed completely, back up as much data as you can and then replace it with a working drive."
I have noticed EXTREMELY sluggish performance by my computer in these past two days which has required me to force quit programs and force shut down the system more times than I've had to in the whole time I've had this computer. Could this be a side effect of the failing drive?
yes, it could.
I'm backing everything up right now, but I'm wondering how accurate Disk Utility is. The drive that I have in here is a non-Apple-installed 250 GB Western Digital that's been in here for nearly a year. Is it possible that the drive is failing beyond repair already?
yes, it's quite possible.
If so, is there any way to see the full extent of the damage and attempt to repair it before I go out and buy a new hard drive to replace it with?
check the SMART status in disk utility as suggested. if it says anything but "verified" it means that the drive is expected to fail completely and you shouldn't try to repair it. If it says "verified" It's possible that reformatting will fix it so you can try that. this will wipe all the data on it so clone it off first as gbullman suggested. BTW, most drives come with manufacturers warranty longer than a year and you should be able to replace the drive. that's what I would recommend.
Thanks for all the help and the fast responses!

Macbook Pro shutting down. Hardware error code 4MEM/62/40000000:0x7f537f90

Macbook Pro shutting down. Not the same action making it shutdown. Anywhere from being online to attaching a photo to an email to working in Word or Photoshop. Even after it's closed and not being used. I come back to it being shut off and saying it had to restart because of a problem. I ran the Hardware check and got the Hardware error code 4MEM/62/40000000:0x7f537f90.
I must say I am quite disappointed. I have used Mac for work but had a PC since day one, and I JUST got this Macbook Pro in Dec. I was delighted that Mac usually didn't have as many problems with viruses etc as PC. And now last couple days, constantly shutting itself down. The closest store to me is a few hrs away. I am in South Dakota, store is in Minnesota Any help would be appreciated.

Can you post a screen shot of About This Mac -> (More Info) -> System Report -> Memory and click on each DIMM and post the bottom right pane. You can also do the same without a screen shot using just text version using the following highlighted command in OSX Terminal. The output is also listed.
system_profiler SPMemoryDataType
Memory:
    Memory Slots:
      ECC: Disabled
      Upgradeable Memory: No
        BANK 0/DIMM0:
          Size: 8 GB
          Type: DDR3
          Speed: 1600 MHz
          Status: OK
          Manufacturer: 0x02FE
          Part Number: -
          Serial Number: -
        BANK 1/DIMM0:
          Size: 8 GB
          Type: DDR3
          Speed: 1600 MHz
          Status: OK
          Manufacturer: 0x02FE
          Part Number: -
          Serial Number: -

Hi,why I have a "DMA hardware error detected" when I try to save file as *.htm for remote front panel application?

Hi,
I try to learn how to present my data anywhere by using labview remote front panels. I use PCI-mio-16E-4 device to acquire data. After I start web server and try to save to as *.htm file, I got the "DMA hardware error detected" message. Can anyone help me to solve the problem. Thanks.

What was the actual error code?
Copyright © 2004-2015 Christopher G. Relf. Some Rights Reserved. This posting is licensed under a Creative Commons Attribution 2.5 License.

Hardware error - Tracking servo failure - what does it mean?

Thanks in advance. I was trying to burn a disc, and started having trouble with burning this movie (have done several before, including earlier versions of this movie). After wierd things happening twice - the first disc would burn, then the second one might be o.k. but iDVD ejected it before it said it was done. Then, the third time I got this error:
The recording device reported the hardware error: Tracking servo failure. (0x09, 0x01.)
Any idea what this means and what I should do?
(I'm posting this on both the hardware and software locations since I'm not really sure which it is.)

Hi,
Thanks for the comments! The CD/DVD lens cleaner appears to have taken care of the problem! I was able to successfully do a backup of my hard drive with Toast (wouldn't work before, see below) and burn two copies of a movie using iDVD. (I put more details of the errors below in case that's helpful for someone else down the line.
I am trying to do the Apple Hardware Test, as you suggested, but need to double check a couple of things. When the article you put a link to mentions the "Apple Hardware Test CD" and the "system CD" are both references to the "Software Install and Restore" CDs? (Those are the only relevant-sounding ones I received, no "Hardware Test CD".) If I put those in, can I run the relevant tests without reinstalling the software (and presumably deleting the other files on my hard drive)?
I did do the steps suggested by PT up through the reboot, except for sort of doing Preferential Treatment out of order because it took me a bit to realize that if I made the window bigger it would show what to try (the error message was truncated and not viewable). Then, rather than trying iDVD again, I tried to use Toast to back up the computer to avoid having to pay for that in case what the Apple repair folks do would necessitate an overdue (and if done by them costly) backup. Toast crashed with remarkable similar messages:
The drive reported an error: Sense Key = ILLEGAL REQUEST Sense Code = 0x30, 0x05 CANNOT WRITE MEDIUM INCOMPATIBLE FORMAT
The drive reported an error: Sense Key = HARDWARE ERROR Sense Code = 0x44 INTERNAL TARGET FAILURE
The disk failed to be written.
Well, at least we have (so far) avoided the PBJ, in spite of having two wonderful children a year minus a week apart. (I'm afraid we did the adoption agency we used a disservice - we gave them our old non-Apple PC.)
Thanks so much.

"Windows Setup could not configure Windows to run on this computer's hardware" error using MDT

Good day. I am using Microsoft Deployment Toolkit to deploy images to a group of ClearCube R3080D bladed PCs. Below are the server details:
VMware virtual server with Server 2008 R2 Enterprise Service Pack 1
Microsoft Deployment Workbench Version 6.1.2373.0
Management Console 3.0 Version 6.1(Build 7601: Service Pack 1)
Windows Deployment Services Version 6.1.7600.16385
The image I am deploying to the blades is that of Windows 7 Enterprise x64 Service Pack 1 with Office 2010 and a few other third-party applications.
I have pushed this image to literally hundreds of blades successfully. I had a problem with one blade and found that the HDD was faulty. I RMA’d that HDD and installed the replacement. I pushed the same image to the blade and it works fine to the very end
then I receive the error ”Windows Setup could not configure Windows to run on this computer’s hardware.”
I have checked the BIOS configurations on this blade and they are identical to those of several known good blades. In fact, I swapped HDDs between a known good blade and the blade in question. The problem seemed to follow the HDD. Therefore, I assumed that
ClearCube sent a faulty HDD. I had the identical problems with a second HDD from ClearCube so I’m sure that the HDD is fine.
I have read through http://support.microsoft.com/kb/2466753
as well as many other questions posed by other folks and I have yet to find a good solution.
Again, this image works on all other blades that are of the same model and the HDDs are also of the same model. I'm quite confused!
Tony

Tony?
What are you doing posting the same question 5 times, within 3 hours???
http://social.technet.microsoft.com/Forums/en-US/67f72721-da1b-42bc-b373-9064fe1a8245/windows-setup-could-not-configure-windows-to-run-on-this-computers-hardware-error-using-mdt
http://social.technet.microsoft.com/Forums/en-US/9e7ca626-5b67-4a3f-ade0-4bac767e060f/windows-setup-could-not-configure-windows-to-run-on-this-computers-hardware-error-using-mdt
http://social.technet.microsoft.com/Forums/en-US/8c508acc-ad40-4608-911c-fbfbc5e293fe/windows-setup-could-not-configure-windows-to-run-on-this-computers-hardware-error-using-mdthttp://social.technet.microsoft.com/Forums/en-US/a8a98fce-0ddf-4a59-ba8a-9acab7de0c5e/windows-setup-could-not-configure-windows-to-run-on-this-computers-hardware-error-using-mdt
If this post is helpful please click "Mark for answer", thanks! Kind regards

Crystal Integrator add on version 1_10 Hardware Error on Citrix Server

Hi All,
I have encountered an error when I tried to access crystal reports in SBO 2005A version using a Citrix Server.
I have installed crystal integrator add on version 1_10 and when I opened crystal reports inside SAP in the main server, I have not encountered any problem. The error occurs when I opened the same reports in SAP using Citrix Server.
My error encountered is:
-2147206453
Crystal Reports ActiveX Designer
There was a hardware error
What seems to be missing?
Thanks for your help!
Kind regards,
A. Tugot

Hi,
Did you used the command prompt before installing the addons on the citrix server.
You have told that in sap b1 server its working fine,then you should use-change user \install in the command prompt.
Also check these notes:[871222|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E&note_numm=0000871222|How to successfully install AddOns on citrix server],[770558|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E&note_numm=0000770558|Running SAP Business One & SAP Business One add-on on citrix]
Hope this will resolve your issue!
NB:Ensure that you are using Administrator-user in the citrix server for installation

Hardware Error? - Help!..

Similar Messages

Maybe you are looking for