Hardware error message
This is my 1st post, I am recently a convert and came over from the dark side (PC user) so I know very little about troubleshooting issues. I purchased a iMac 3.06 and installed parallel (with Vista) but don't use it much.
Recently my iMac has been locking up and I've had to power off to unlock and then the computer failed several times to boot up. After a lengthy 'white' screen I get a folder icon with a question mark instead of the Apple symbol.
I ran the hardware check 2x's and came up with the same error message.
'4HDD/11/400004 SATA 0,0'
I suspect it is a hard drive issue but can anybody help.
Thom
Welcome to the Apple Discussions!
If you are having to do what some folks call a hard power down or power off, by pressing and holding the power button until the Mac turns off, this is bad for your HD. Doing this can damage the directory for the data on your HD. Doing this enough times can so mess up your HD that it is unrecoverable for the average consumer.
The folder with a question mark icon means that your Mac has lost track of its startup disk. Restart the Mac while pressing and holding the Option key. This will bring up the startup manager. If your startup disk is still available it should be among the offerings. If not, insert your Restore disc 1, which came with the new Mac, and choose it when it appears. Choose your language and wait for the Installer to appear. In the Utilities menu select Disk Utility. If your startup volume appears in the left pane, highlight it and select First Aid. Select the Repair Disk button. If DU can repair the startup volume it will. If it cannot you may need a more industrial repair utility, such as Disk Warrior.
After DU repairs the startup disk, Quit DU. Again in the Utilities menu select Startup Disk. Select your startup volume and press the Restart button.
After your Mac restarts go to Apps/Utilities/Disk Utility, choose your startup volume and First Aid. This time Repair Disk Permissions.
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Hi
Thanks for the help. No point in fooling around with it any more. Will I be able to use it as a monitor if I get a mimi mac?
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does it exist an hardware error messages list, which messages can occur in the /var/adm/messages files for different platforms.
Similar to the Solaris Common Messages and Troubleshooting Guide for Solaris messages.
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Boot time "eth0: Hardware Error" message
I reinstalled Arch on my ThinkPad last month after some playing around with FreeBSD. It was running fine for a while, but around the time of the big glibc update it started giving me some error messages about eth0 at startup. I ignored it for a week or so because I normally connect over wireless, but now I've had some time to puzzle over it and I can't figure it out.
% dmesg | grep e1000e
[ 6.124136] e1000e: Intel(R) PRO/1000 Network Driver - 1.9.5-k
[ 6.124139] e1000e: Copyright(c) 1999 - 2012 Intel Corporation.
[ 6.124181] e1000e 0000:00:19.0: setting latency timer to 64
[ 6.124290] e1000e 0000:00:19.0: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[ 6.124339] e1000e 0000:00:19.0: irq 46 for MSI/MSI-X
[ 6.640922] e1000e 0000:00:19.0: (unregistered net_device): Hardware Error
[ 6.641176] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:1a:6b:3a:2b:a9
[ 6.641180] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
[ 6.641206] e1000e 0000:00:19.0: eth0: MAC: 6, PHY: 6, PBA No: FFFFFF-0FF
[ 43.330714] e1000e 0000:00:19.0: eth0: Hardware Error
[ 43.879375] e1000e 0000:00:19.0: irq 46 for MSI/MSI-X
[ 43.980255] e1000e 0000:00:19.0: irq 46 for MSI/MSI-X
[ 48.520186] e1000e 0000:00:19.0: eth0: Hardware Error
[ 48.596877] e1000e 0000:00:19.0: eth0: Hardware Error
[ 48.617178] e1000e 0000:00:19.0: irq 46 for MSI/MSI-X
[ 48.720110] e1000e 0000:00:19.0: irq 46 for MSI/MSI-X
When I try to connect with it (using wicd), envision 24 more lines of alternating "irq 46 for MSI/MSI-X" and "eth0: Hardware Error". But I can connect, and I'm using it right now to post this as well as install the latest update. It doesn't seem to cause errors during normal usage.
I Googled a bit and searched the forums but didn't come up with anything that sounded like this issue. "Hardware Error" isn't a very descriptive message.
Edit - forgot to mention, both LEDs on the physical Ethernet port come on and stay on as long as I'm using wireless, but when I connect it to a cable they behave normally.
Last edited by Trent (2012-07-21 22:45:09)I still get the irq stuff in my logs, but I've also noticed that it's really difficult to get an IP address from a DHCP server lately. I'm using wicd, by the way. Everything is fine with wireless, it's just connecting via ethernet is finicky.
It seems that after it puts the interface up, it launches dhcpcd but with the odd ethernet hardware it takes 20 or seconds before the ethernet link is established. Since dhcpd has a default timeout of 30 seconds, this eats up dhcpd's time and then it times out early.
Here's an example from /var/log/everything.log:
Aug 23 17:19:27 localhost dhcpcd[11183]: version 5.6.0 starting
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Aug 23 17:19:48 localhost dhcpcd[11183]: eth0: carrier acquired
Aug 23 17:19:48 localhost kernel: [13452.620177] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
Aug 23 17:19:48 localhost kernel: [13452.620190] e1000e 0000:00:19.0: eth0: 10/100 speed: disabling TSO
Aug 23 17:19:48 localhost kernel: [13452.620775] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
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Aug 23 17:19:48 localhost dhcpcd[11183]: eth0: sendmsg: Cannot assign requested address
Aug 23 17:19:48 localhost dhcpcd[11183]: eth0: rebinding lease of 10.8.116.12
Aug 23 17:19:52 localhost dhcpcd[11183]: eth0: acknowledged 10.8.116.12 from 10.8.125.2
Aug 23 17:19:52 localhost dhcpcd[11183]: eth0: checking for 10.8.116.12
Aug 23 17:19:52 localhost dhcpcd[11183]: eth0: sending IPv6 Router Solicitation
Aug 23 17:19:56 localhost dhcpcd[11183]: eth0: sending IPv6 Router Solicitation
Aug 23 17:19:57 localhost dhcpcd[11183]: timed out
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I resolved the problem by editing /etc/dhcpcd.conf to increase the timeout by adding this line:
timeout 60
And here is my log after increasing the timeout:
Aug 23 17:24:16 localhost dhcpcd[11787]: version 5.6.0 starting
Aug 23 17:24:16 localhost dhcpcd[11787]: eth0: waiting for carrier
Aug 23 17:24:17 localhost kernel: [13720.702559] e1000e 0000:00:19.0: irq 42 for MSI/MSI-X
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Aug 23 17:24:38 localhost kernel: [13741.744725] e1000e 0000:00:19.0: eth0: 10/100 speed: disabling TSO
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Aug 23 17:24:38 localhost dhcpcd[11787]: eth0: sendmsg: Cannot assign requested address
Aug 23 17:24:38 localhost dhcpcd[11787]: eth0: rebinding lease of 10.8.116.12
Aug 23 17:24:41 localhost dhcpcd[11787]: eth0: acknowledged 10.8.116.12 from 10.8.125.2
Aug 23 17:24:41 localhost dhcpcd[11787]: eth0: checking for 10.8.116.12
Aug 23 17:24:42 localhost dhcpcd[11787]: eth0: sending IPv6 Router Solicitation
Aug 23 17:24:46 localhost dhcpcd[11787]: eth0: leased 10.8.116.12 for 3600 seconds
Aug 23 17:24:46 localhost dhcpcd[11787]: forked to background, child pid 11819
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