Hardware Failure - RTMT Alert
Hello,
Need a quick suggestion on a RTMT alert -- regarding which I need more clarity whether this is just a harmless caveat or something which can lead to an RMA.
--> Daemon 4 Director Agent: LSIESG_StoragePool_Deleted 500605B001ACAF00 Removed: PD 01(e0xfc/s1) .
--> Daemon 4 Director Agent: LSIESG_PortController_Modified 500605B001ACAF00 Removed: PD 01(e0xfc/s1)
Researched on this -- where as the bug CSCti17353 can be a cause , however that goes out of picture if we see the StoragePool message in the alert log.
Some other bugs pointing out to these : CSCtn86264 // CSCti05776
Need more clarity on this - appreciate some response here.
Product Ver : 8.6.2.22900-9
Whatever level you reach getting better never stops -- Sachin Tendulkar
Hi Joe,
Good morning.
It's a 7835I3 physical server. Please see outputs of show status / hardware in my post.
admin:show hardware
HW Platform : 7835I3
Processors : 1
Type : Intel(R) Xeon(R) CPU E5504 @ 2.00GHz
CPU Speed : 2000
Memory : 6144 MBytes
Object ID : 1.3.6.1.4.1.9.1.585
OS Version : UCOS 5.0.0.0-2
Serial Number : 1234567
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erictan wrote:
Hi All
for SunMC 3.61 or 4.0,, Sunmc can send mail alert to sysadmin if hardware failure.
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Oracle DB offline after server reboot / hardware failure
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We have a server that crashed due to hardware failure and although brought back up OK Oracle DB's are no longer mounting. I am not a DBA but it looks bad to me and it seems there are no backups. Can anyone suggest a course of action? This is Oracle 11G XE running on Centos 6. I have put as much detail in as I can and could really do with some advice.
[root@627963 trace]# sqlplus /nolog
SQL*Plus: Release 11.2.0.2.0 Production on Thu Sep 12 23:18:26 2013
Copyright (c) 1982, 2011, Oracle. All rights reserved.
SQL> connect sys as sysdba;
Enter password:
Connected to an idle instance.
SQL> startup
ORACLE instance started.
Total System Global Area 1068937216 bytes
Fixed Size 2233344 bytes
Variable Size 893389824 bytes
Database Buffers 167772160 bytes
Redo Buffers 5541888 bytes
Database mounted.
ORA-03113: end-of-file on communication channel
Process ID: 10571
Session ID: 62 Serial number: 3
SQL> startup /nomount
SP2-0714: invalid combination of STARTUP options
SQL> startup nomount
ORA-24324: service handle not initialized
ORA-01041: internal error. hostdef extension doesn't exist
SQL>
Alert_XE.log:
Thu Sep 12 21:26:18 2013
Starting ORACLE instance (normal)
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
Picked latch-free SCN scheme 3
Using LOG_ARCHIVE_DEST_1 parameter default value as USE_DB_RECOVERY_FILE_DEST
Autotune of undo retention is turned on.
IMODE=BR
ILAT =19
LICENSE_MAX_USERS = 0
SYS auditing is disabled
Starting up:
Oracle Database 11g Express Edition Release 11.2.0.2.0 - 64bit Production.
Using parameter settings in server-side spfile /u01/app/oracle/product/11.2.0/xe/dbs/spfileXE.ora
System parameters with non-default values:
sessions = 180
memory_target = 1G
control_files = "/u01/app/oracle/oradata/XE/control.dbf"
compatible = "11.2.0.0.0"
db_recovery_file_dest = "/u01/app/oracle/fast_recovery_area"
db_recovery_file_dest_size= 20G
undo_management = "AUTO"
undo_tablespace = "UNDOTBS1"
remote_login_passwordfile= "EXCLUSIVE"
dispatchers = "(PROTOCOL=TCP) (SERVICE=XEXDB)"
shared_servers = 4
job_queue_processes = 4
audit_file_dest = "/u01/app/oracle/admin/XE/adump"
db_name = "XE"
open_cursors = 300
diagnostic_dest = "/u01/app/oracle"
Thu Sep 12 21:26:20 2013
PMON started with pid=2, OS id=21388
Thu Sep 12 21:26:20 2013
"alert_XE.log" 342L, 17231C
Thu Sep 12 21:26:20 2013
PSP0 started with pid=3, OS id=21390
Thu Sep 12 21:26:21 2013
VKTM started with pid=4, OS id=21392
VKTM running at (100ms) precision
Thu Sep 12 21:26:21 2013
GEN0 started with pid=5, OS id=21396
Thu Sep 12 21:26:21 2013
DIAG started with pid=6, OS id=21398
Thu Sep 12 21:26:21 2013
DBRM started with pid=7, OS id=21400
Thu Sep 12 21:26:21 2013
DIA0 started with pid=8, OS id=21402
Thu Sep 12 21:26:21 2013
MMAN started with pid=9, OS id=21404
Thu Sep 12 21:26:21 2013
DBW0 started with pid=10, OS id=21406
Thu Sep 12 21:26:21 2013
DBW1 started with pid=11, OS id=21408
Thu Sep 12 21:26:21 2013
DBW2 started with pid=12, OS id=21410
Thu Sep 12 21:26:21 2013
LGWR started with pid=13, OS id=21412
Thu Sep 12 21:26:21 2013
CKPT started with pid=14, OS id=21414
Thu Sep 12 21:26:21 2013
SMON started with pid=15, OS id=21416
Thu Sep 12 21:26:21 2013
RECO started with pid=16, OS id=21418
Thu Sep 12 21:26:21 2013
RECO started with pid=16, OS id=21418
Thu Sep 12 21:26:21 2013
MMON started with pid=17, OS id=21420
starting up 1 dispatcher(s) for network address '(ADDRESS=(PARTIAL=YES)(PROTOCOL=TCP))'...
Thu Sep 12 21:26:21 2013
MMNL started with pid=18, OS id=21422
starting up 4 shared server(s) ...
ORACLE_BASE not set in environment. It is recommended
that ORACLE_BASE be set in the environment
Reusing ORACLE_BASE from an earlier startup = /u01/app/oracle
Thu Sep 12 21:26:21 2013
ALTER DATABASE MOUNT
Thu Sep 12 21:26:24 2013
Sweep [inc][21794]: completed
Sweep [inc][21793]: completed
Sweep [inc2][21794]: completed
Successful mount of redo thread 1, with mount id 2707110077
Database mounted in Exclusive Mode
Lost write protection disabled
Completed: ALTER DATABASE MOUNT
Thu Sep 12 21:26:25 2013
ALTER DATABASE OPEN
Beginning crash recovery of 1 threads
Started redo scan
Completed redo scan
read 93 KB redo, 34 data blocks need recovery
Started redo application at
Thread 1: logseq 241, block 21190
Recovery of Online Redo Log: Thread 1 Group 1 Seq 241 Reading mem 0
Mem# 0: /u01/app/oracle/fast_recovery_area/XE/onlinelog/o1_mf_1_8kxhwjco_.log
Exception [type: SIGBUS, Non-existent physical address] [ADDR:0x76FFFFF8] [PC:0x319A88A1B8, _wordcopy_bwd_dest_aligned()+280] [flags: 0x0, count: 1]
Errors in file /u01/app/oracle/diag/rdbms/xe/XE/trace/XE_ora_21440.trc (incident=22593):
ORA-07445: exception encountered: core dump [_wordcopy_bwd_dest_aligned()+280] [SIGBUS] [ADDR:0x76FFFFF8] [PC:0x319A88A1B8] [Non-existent physical address] []
Incident details in: /u01/app/oracle/diag/rdbms/xe/XE/incident/incdir_22593/XE_ora_21440_i22593.trc
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
Exception [type: SIGSEGV, Address not mapped to object] [ADDR:0x7C7FD5E7FFEC] [PC:0x444FE70, kcbs_dump_adv_state()+946] [flags: 0x0, count: 2]
Errors in file /u01/app/oracle/diag/rdbms/xe/XE/trace/XE_ora_21440.trc (incident=22594):
ORA-07445: exception encountered: core dump [kcbs_dump_adv_state()+946] [SIGSEGV] [ADDR:0x7C7FD5E7FFEC] [PC:0x444FE70] [Address not mapped to object] []
ORA-07445: exception encountered: core dump [_wordcopy_bwd_dest_aligned()+280] [SIGBUS] [ADDR:0x76FFFFF8] [PC:0x319A88A1B8] [Non-existent physical address] []
Incident details in: /u01/app/oracle/diag/rdbms/xe/XE/incident/incdir_22594/XE_ora_21440_i22594.trc
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
Dumping diagnostic data in directory=[cdmp_20130912212627], requested by (instance=1, osid=21440), summary=[incident=22593].
Errors in file /u01/app/oracle/diag/rdbms/xe/XE/incident/incdir_22593/XE_ora_21440_i22593.trc:
ORA-00607: Internal error occurred while making a change to a data block
ORA-00602: internal programming exception
ORA-07445: exception encountered: core dump [kcbs_dump_adv_state()+946] [SIGSEGV] [ADDR:0x7C7FD5E7FFEC] [PC:0x444FE70] [Address not mapped to object] []
ORA-07445: exception encountered: core dump [_wordcopy_bwd_dest_aligned()+280] [SIGBUS] [ADDR:0x76FFFFF8] [PC:0x319A88A1B8] [Non-existent physical address] []
PMON (ospid: 21388): terminating the instance due to error 397
System state dump requested by (instance=1, osid=21388 (PMON)), summary=[abnormal instance termination].
System State dumped to trace file /u01/app/oracle/diag/rdbms/xe/XE/trace/XE_diag_21398.trc
Dumping diagnostic data in directory=[cdmp_20130912212628], requested by (instance=1, osid=21388 (PMON)), summary=[abnormal instance termination].
Instance terminated by PMON, pid = 21388
Thu Sep 12 21:39:03 2013
Starting ORACLE instance (normal)
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
Picked latch-free SCN scheme 3
Using LOG_ARCHIVE_DEST_1 parameter default value as USE_DB_RECOVERY_FILE_DEST
Autotune of undo retention is turned on.
IMODE=BR
ILAT =19
LICENSE_MAX_USERS = 0
SYS auditing is disabled
Starting up:
Oracle Database 11g Express Edition Release 11.2.0.2.0 - 64bit Production.
Using parameter settings in server-side spfile /u01/app/oracle/product/11.2.0/xe/dbs/spfileXE.ora
System parameters with non-default values:
sessions = 180
memory_target = 1G
control_files = "/u01/app/oracle/oradata/XE/control.dbf"
compatible = "11.2.0.0.0"
db_recovery_file_dest = "/u01/app/oracle/fast_recovery_area"
db_recovery_file_dest_size= 20G
undo_management = "AUTO"
undo_tablespace = "UNDOTBS1"
remote_login_passwordfile= "EXCLUSIVE"
dispatchers = "(PROTOCOL=TCP) (SERVICE=XEXDB)"
shared_servers = 4
job_queue_processes = 4
audit_file_dest = "/u01/app/oracle/admin/XE/adump"
db_name = "XE"
open_cursors = 300
diagnostic_dest = "/u01/app/oracle"
Thu Sep 12 21:39:05 2013
PMON started with pid=2, OS id=2483
Thu Sep 12 21:39:05 2013
PSP0 started with pid=3, OS id=2489
Thu Sep 12 21:39:06 2013
VKTM started with pid=4, OS id=2546
VKTM running at (100ms) precision
Thu Sep 12 21:39:06 2013
GEN0 started with pid=5, OS id=2550
Thu Sep 12 21:39:06 2013
DIAG started with pid=6, OS id=2552
Thu Sep 12 21:39:06 2013
DBRM started with pid=7, OS id=2554
Thu Sep 12 21:39:06 2013
DIA0 started with pid=8, OS id=2556
And the tracefile:
Trace file /u01/app/oracle/diag/rdbms/xe/XE/trace/XE_ora_21440.trc
Oracle Database 11g Express Edition Release 11.2.0.2.0 - 64bit Production
ORACLE_HOME = /u01/app/oracle/product/11.2.0/xe
System name: Linux
Node name: <blah>
Release: 2.6.32-358.14.1.el6.x86_64
Version: #1 SMP Tue Jul 16 23:51:20 UTC 2013
Machine: x86_64
Instance name: XE
Redo thread mounted by this instance: 1
Oracle process number: 24
Unix process pid: 21440, image: <blah>(TNS V1-V3)
*** 2013-09-12 21:26:25.858
*** SESSION ID:(62.3) 2013-09-12 21:26:25.858
*** CLIENT ID:() 2013-09-12 21:26:25.858
*** SERVICE NAME:() 2013-09-12 21:26:25.858
*** MODULE NAME:(<Blah> (TNS V1-V3)) 2013-09-12 21:26:25.858
*** ACTION NAME:() 2013-09-12 21:26:25.858
Thread 1 checkpoint: logseq 241, block 2, scn 8960531
cache-low rba: logseq 241, block 21190
on-disk rba: logseq 241, block 21377, scn 8979221
start recovery at logseq 241, block 21190, scn 0
*** 2013-09-12 21:26:25.869
Started writing zeroblks thread 1 seq 241 blocks 21377-21384
*** 2013-09-12 21:26:25.870
Completed writing zeroblks thread 1 seq 241
==== Redo read statistics for thread 1 ====
Total physical reads (from disk and memory): 4096Kb
-- Redo read_disk statistics --
Read rate (ASYNC): 93Kb in 0.01s => 9.13 Mb/sec
Longest record: 2Kb, moves: 0/242 (0%)
Change moves: 2/26 (7%), moved: 0Mb
Longest LWN: 8Kb, moves: 0/57 (0%), moved: 0Mb
Last redo scn: 0x0000.00890313 (8979219)
----- Recovery Hash Table Statistics ---------
Hash table buckets = 262144
Longest hash chain = 1
Average hash chain = 34/34 = 1.0
Max compares per lookup = 1
Avg compares per lookup = 377/542 = 0.7
*** 2013-09-12 21:26:25.872
KCRA: start recovery claims for 34 data blocks
*** 2013-09-12 21:26:25.873
KCRA: blocks processed = 34/34, claimed = 34, eliminated = 0
*** 2013-09-12 21:26:25.874
Recovery of Online Redo Log: Thread 1 Group 1 Seq 241 Reading mem 0
*** 2013-09-12 21:26:26.055
Exception [type: SIGBUS, Non-existent physical address] [ADDR:0x76FFFFF8] [PC:0x319A88A1B8, _wordcopy_bwd_dest_aligned()+280] [flags: 0x0, count: 1]
Incident 22593 created, dump file: /u01/app/oracle/diag/rdbms/xe/XE/incident/incdir_22593/XE_ora_21440_i22593.trc
ORA-07445: exception encountered: core dump [_wordcopy_bwd_dest_aligned()+280] [SIGBUS] [ADDR:0x76FFFFF8] [PC:0x319A88A1B8] [Non-existent physical address] []
Incident 22594 created, dump file: /u01/app/oracle/diag/rdbms/xe/XE/incident/incdir_22594/XE_ora_21440_i22594.trc
ORA-07445: exception encountered: core dump [kcbs_dump_adv_state()+946] [SIGSEGV] [ADDR:0x7C7FD5E7FFEC] [PC:0x444FE70] [Address not mapped to object] []
ORA-07445: exception encountered: core dump [_wordcopy_bwd_dest_aligned()+280] [SIGBUS] [ADDR:0x76FFFFFHi Guys,
I have copied a backup script below that it turns out has been running every night at midnight. Where does this go, how do I know if it has worked and how can I use it to restore?
#!/bin/sh
# The script assumes that user can connect using "/ as sysdba" and Flash
# Recovery Area is enabled.
# =================
# Backup procedure
# =================
# For database in NoArchiveLog mode, database is shutdown and an offline
# backup is done;
# For database in Archive log mode, online backup is done.
# During the backup procedure, the script stores flash recovery area
# location by saving complete initialization parameter to
# ?/dbs/spfile2init.ora file. This will be used during restore operation
# to find Flash Recovery Area location. If this file is lost, then user must
# enter Flash Recovery Area location during restore operation.
# Two backups are maintained in Flash Recovery Area and the corresponding
# log files for last two backup job are saved in
# $HOME/oxe_backup_current.log and $HOME/oxe_backup_previous.log
user=`/usr/bin/whoami`
group=`/usr/bin/groups $user | grep dba`
if test -z "$group"; then
if [ -f /usr/bin/zenity ]
then
/usr/bin/zenity --error --text="$user must be in the DBA OS group to backup the database."
elif [ -f /usr/bin/kdialog ]
then
/usr/bin/kdialog --error "$user must be in the DBA OS group to backup the database."
elif [ -f /usr/bin/xterm ]
then
echo "Operation failed. $user must be in the DBA OS group to backup the database."
echo -n "Press any key to exit"
read userinp
fi
exit 0
fi
export ORACLE_HOME=/u01/app/oracle/product/11.2.0/xe
export ORACLE_SID=XE
export PATH=$ORACLE_HOME/bin:$PATH
TMPDIR=/tmp
rman_normlog=${TMPDIR}/rman_normlog$$.log
#Fix a logfile for current, previous run and spfile2init.ora
sqlplus /nolog > $rman_normlog << EOF
connect / as sysdba;
set echo off;
set head off;
set serveroutput on;
set linesize 515;
declare
l1 varchar2(512);
begin
l1 := dbms_backup_restore.normalizeFilename('spfile2init.ora');
dbms_output.put_line('-----------------');
dbms_output.put_line(l1);
dbms_output.put_line('-----------------');
end;
EOF
rman_spfile2init=`grep "spfile2init.ora$" $rman_normlog`
rm -f $rman_normlog
rman_backup_current=$HOME/oxe_backup_current.log
rman_backup_prev=$HOME/oxe_backup_previous.log
#Choose a temporary log for this run
rman_backup=${TMPDIR}/rman_backup$$.log
echo XE Backup Log > $rman_backup
#Check if flash recovery area is enabled
rman_fra=${TMPDIR}/rman_fra$$.log
sqlplus /nolog > $rman_fra << EOF
connect / as sysdba;
set head off;
set echo off;
set trimspool on;
set linesize 512;
select '$' || count(*) || '$' from v\$parameter
where upper(name)='DB_RECOVERY_FILE_DEST'
and value is not null;
EOF
fra=`grep "^$.*$" $rman_fra`
rm -f $rman_fra
if [ X$fra = X\$1\$ ]; then
failed=false;
else
failed=true
errstr="flash recovery area is not enabled"
fi;
if [ $failed = 'false' ] ; then
#Check the mode of database
rman_log_mode=${TMPDIR}/rman_log_mode$$.log
sqlplus /nolog > $rman_log_mode << EOF
connect / as sysdba;
set head off;
set echo off;
set trimspool on;
set linesize 512;
select '$' || log_mode || '$' from v\$database;
EOF
mode=`grep "^$.*$" $rman_log_mode`
rm -f $rman_log_mode
case $mode in
\$ARCHIVELOG\$)
echo "Doing online backup of the database."
rman target / >> $rman_backup << EOF
set echo on;
configure retention policy to redundancy 2;
configure controlfile autobackup format for device type disk clear;
configure controlfile autobackup on;
sql "create pfile=''$rman_spfile2init'' from spfile";
backup as backupset device type disk database;
configure controlfile autobackup off;
delete noprompt obsolete;
EOF
if [ $? = 0 ]; then
failed=false;
else
failed=true
errstr="RMAN error: See log for details"
fi;
rman target / >> $rman_backup << EOF
sql 'alter system archive log current';
EOF
\$NOARCHIVELOG\$)
echo "Warning: Log archiving (ARCHIVELOG mode) is currently disabled. If"
echo "you restore the database from this backup, any transactions that take"
echo "place between this backup and the next backup will be lost. It is"
echo "recommended that you enable ARCHIVELOG mode before proceeding so "
echo "that all transactions can be recovered upon restore. See the section"
echo "'Enabling ARCHIVELOG Mode...' in the online help for instructions."
echo "Backup with log archiving disabled will shut down and restart the"
echo -n "database. Are you sure [Y/N]?"
gotit=false
while ! $gotit; do
read userinp
if [ "$userinp" = "Y" -o "$userinp" = "y" -o \
"$userinp" = "n" -o "$userinp" = "N" ]; then
gotit=true
fi
done
if [ "$userinp" = "n" -o "$userinp" = "N" ]; then
rm -f $rman_backup
exit -1;
fi
echo "Backup in progress..."
rman target / >> $rman_backup << EOF
set echo on;
shutdown immediate;
startup mount;
configure retention policy to redundancy 2;
configure controlfile autobackup format for device type disk clear;
configure controlfile autobackup on;
sql "create pfile=''$rman_spfile2init'' from spfile";
backup as backupset device type disk database;
configure controlfile autobackup off;
alter database open;
delete noprompt obsolete;
EOF
if [ $? = 0 ]; then
failed=false;
else
failed=true
errstr="RMAN error: See log for details"
fi;
errstr="Unknown database mode $mode"
failed=true;
esac;
fi;
#Save the error string in the log
if [ $failed = 'true' ]; then
echo ${errstr}. >> $rman_backup
fi;
#Save the last run as previous
if [ -f $rman_backup_current ]; then
mv -f $rman_backup_current $rman_backup_prev
fi;
#Save the current run
mv -f $rman_backup $rman_backup_current
#Display the result to user
if [ $failed = 'true' ] ; then
echo '==================== ERROR ========================='
echo ' Backup of the database failed '
echo '==================== ERROR ========================='
echo ${errstr}.
echo Log file is at $rman_backup_current.
else
echo Backup of the database succeeded.
echo Log file is at $rman_backup_current.
fi
#Wait for user to press any key
echo -n "Press ENTER key to exit"
read userinp -
I was directed to adobe to download CS4 on my new iMAC after hardware failure on PC. The valid CS4 serial number for the PC is now not recognized by Adobe, even though I downloaded all the software successfully on the new iMac.. They gave me a free 30 day trial on the new iMAC.........Does this mean I have to spend a lot of money to update and activate the latest CS release on the new machine ??????
Purple Lobster your Creative Suite 4 serial number is for Windows or Mac only. If you were previously using it on Windows then it is likely you have a Windows license. You can verify by checking your serial number at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you wish to run Adobe Creative software on your new iMac then I would recommend a Creative Cloud complete or single application membership. You can find more details at https://creative.adobe.com/plans. There is also a 30 day trial available for the Creative Cloud if you wish to evaluate the newest versions of the Adobe Creative applications. -
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Hi,
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Thanks.
On the main Apple Discussions page, select MacBook Pro under Computing Hardware. There you'll find 12 individual forums each with a name and description, e.g.
Using your MacBook Pro (Late 2008 and 2009)
If your question doesn't fit in other categories.
Choose the forum where the description suits the type of question you want to ask. Just above the list of threads will be a link to *Post New Topic*, click this to proceed.
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tt2 -
IPhone hardware failure in 1 yr 2 months! Can anything be done for replacement?
I had purchased an iPhone 5 in Nov 2012 here in India (Bangalore) for ~ Rs 45,000.
However for the past few months it started crashing mysteriously. For the last few days the frequency of crash increased to 20-30 times a day (from the previous 2-3 times a week). Recently after a crash, it rebooted upto the "Recovery Mode" screen only.
I tried with the latest iTunes to do recovery but it always failed at the _end_ of writing the new software. I even tried the DFU mode, but that too fails right at the end of writing the new software. Sometimes it gave error 12 and sometimes error 9. I've tried different USB cables just to make sure there was no problem there but to no avail!
I then showed it to the Apple service center folks here (service is provided by an Apple authorised service unit - Ample) but they too were unable to fix it. They said it was a "rare" internal hardware failure. They are asking me to cough up Rs 21,000 for a replacement unit!
It's barely 2 months out of the warrannty period when the dam phone crashed. This is real poor quality of service from Apple. Is there anything I can do to get my unit replaced? Is there an escalation I can do to get someone's attention in fixing my issue?
TIA for any tips.For the first part, that does beg the question whether this is something that is more of a problem with iCloud than it is other providers, for whatever reason.
I'm not a huge fan of anecdotal "evidence" in general, but iCloud mail does seem to have the worst reputation for missing messages when compared to Gmail or even Outlook.com, at least going by a quick search. For other iCloud mail users, does this ever concern you? Any former iCloud users who left for similar reasons? -
[RTMT-ALERT] CallProcessingNodeCpuPegging
We are receiving an RTMT alert for one of the node in the cluster.
Error is [RTMT-ALERT] CallProcessingNodeCpuPegging.
Processor load over 90 Percent.
Aupair (98 percent) uses most of the CPU.
Please suggest what to do for the resolution of this and also want to know what is this AUPAIR and why is it running on CCM server.
Its urgent.Hi Sam,
If the CPU pegging alert is reported at some specific time of the day then it is most likely due to some scheduled activity like DRS Backup, CDR Load etc. Please check the following link
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00808ef0f4.shtml
CPU Pegging Alerts
CPUPegging/CallProcessNodeCPUPegging alerts monitor CPU usage based on configured thresholds:
Note: %CPU is calculated as %system + %user + %nice + %iowait + %softirq + %irq
Alert messages include these:
%system, %user, %nice, %iowait, %softirq, and %irq
The process that uses the most CPU
The processes that wait on Uninterruptible disk sleep
CPU Pegging alerts can come up in RTMT due to higher CPU usage than what is defined as the watermark level. Since CDR is a CPU intensive application when it loads, check if you receive the alerts in the same period as when the CDR is configured to run reports. In this case, you can need to increase the threshold values on RTMT. Refer to Alerts for more information about RTMT alerts.
HTH
Manish -
Getting the following alert in the call manager in the RTMT for low water mark exceeded, my experience tells setting the log alert value to a lower level helps on the issue , but not sure. Can somebody guide on this.
===============================================================================================
12/21/2011 7:30 PM : UC_RTMT-2-RTMT_ALERT 2138: Dec 22 2011 00:30:17.348 UTC : %UC_RTMT-2-RTMT_ALERT: %[Name=LogPartitionLowWaterMarkExceeded][Detail=
UsedDiskSpace : 62
MessageString : Common Disk utilization hits LWM!
AppID : Cisco Log Partition Monitoring Tool ClusterID :
NodeID : NY1PUB01
TimeStamp : Wed Dec 21 19:29:52 EST 2011.
The alarm is generated on Wed Dec 21 19:29:52 EST 2011.][App ID=Cisco AMC Service][Cluster ID=][Node ID=NY1PUB01]: RTMT Alert
=======================================================================================================
ccm 6.1.3Abhishek,
Looks like the lower threshold for UsedDiskSpace is set at around 60% & that's why the alert has raised. Keeping it at 75-80% is also fine. All it means is whenever 75-80 % of disk space is full, give an alert. I feel alert at 60% is too low or can be ignored.
Pls remember to rate helpful posts.
GP. -
Hi all,
need some help in understanding the following RTMT alert that came in last night:
At Sat Jan 24 01:29:52 PST 2015 on node , the following CoreDumpFileFound events generated:
TotalCoresFound : 1
CoreDetails : The following lists up to 6 cores dumped by corresponding applications.
Core1 : Unknown (core.17118.11.cimlistener.1422095365)
AppID : Cisco Log Partition Monitoring Tool
ClusterID :
NodeID : IPTSUB01
TimeStamp : Sat Jan 24 01:29:28 PST 2015
Is this a self-rectifying event?
Would a therapeutic reboot be warranted?
Thank you very much for your help.Hi Carlo,
Thank you very much for your feedback.. I followed your suggested approach and it looks like the scenario matches Matthews': Example 3: Core Stack Corruption ... (please see backtrace below)
====================================
backtrace
===================================
#0 0x004dabae in ?? ()
#1 0xb542ee80 in ?? ()
#2 0x00000001 in ?? ()
#3 0x00000002 in ?? ()
#4 0x00000000 in ?? ()
per Matthew's article ...the next steps... "It is recommended that the corresponding service log (e.g. ccm traces, tomcat logs) and the complete core file be retrieved from the affected system for TAC review." Could you suggest which ccm traces (and for what period of time) will be needed? also, need a little clarification on the tomcat logs (how-to pull)... lastly, could you provide the best method to copy the core dump file for tac or will the syntax of the utils core analyze <coredump filename> be sufficient?
Thank you! -
RTMT ALERT ERROR CiscoDRFFailure
From the past few days Im getting this RTMT alert constantly,
Reason : DRF was unable to backup component PHX_CONFIG.Error : Unknown Database Error AppID : Cisco DRF Master ClusterID :
Any ideas what this error might be ?Hi Kamalakar,
Looks to be the following
https://tools.cisco.com/bugsearch/bug/CSCur24834/?reffering_site=dumpcr
Symptom:
UCCX backup fails on CUIC component for second node (phx_config)
Conditions:
UCCX 10.5 SU1 HA
Workaround:
1. Enable Root access on both first node and the second node
2. Copy the /opt/cisco/desktop/openfire/passphrase from Primary Node to the same location on Secondary Node.
3. Restart the Unified CCX Notification Service and the Cisco Finesse Tomcat service.
4. Redo the Back up. It should work this time.
HTH
Manish -
Hi All,
I have query related to RTMT alert. is it possible to edit/add more information about the alert?
For Example, recently I got the below alert which has no necessary information like which router/gateway port number cluster details etc.. Its just a blind message.
MGCP DChannel is out-of-service. Current total of 1 MGCP gateway device(s) with D-Channel-Out-Of-Service status. The alert is generated on Thu May 19 11:10:29 EDT 2011 on cluster StandAloneCluster.
Do we have any option to enable/edit the more information for RTMT alert in CUCM?
Thanks in advance !!!!Hi,
I think you have to go into RTMT and click on alert details here to view the actual name of the device.
Only other quick way to handle this is SNMP traps from the actual router and into email..
Cheers,
Tim -
Is there any way to generate an RTMT alert as soon as the PRI goes down in cisco voice gateway (MGCP). I have almost 20 gateways and all have multiple T1 circuits and need to setup on all.
Thanks Yosh, I have Alerts setup for "Number of Registered Gateways Decreased" but my management wants to have Alert specific for all PRI's.
I wonder if I setup alert for D-Channel "DatalinkService" does it sent alert for the status of individual PRI "Down/up
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