Hardware issue for DVD-ROM

Hey guys,
I am using Hp Pavilion DV6-2105ee which is integrated with DVD-RW (Model: Hp CDDVDW TS-L633N ATA).
I am using this machine since last couple of years and it is going great but a few from last few weeks I am having a trouble with my DVD Drive. I don't know what has happend due to which, window is unable to allocate the drive.
I have tried many things like "Software Update & Uninstalling and installing again". I have tried fixit by Microsoft but the problem remains same. When I click on device properties it shows this kind of error in "Device Status"
(Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I am unable to solve that issue. I would be really grateful to someone if he help me in this issue.

Hi,
Try following the procedure under the sub-heading 'Let me fix it myself' on the link below to manually remove the Upper and Lower filters and see if this helps the issue.
http://support.microsoft.com/kb/982116
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

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