Hardware, OS Choices for PPro CS5...

Hi, like everyone....I'm on the continuing quest for free space!
I have a custom box with a 500GB main drive, and a hot swappable 1T drive. Also... 8 Xeon processors and 12 gigs of ram on a supermicro server board & a GTX260 video card. All in a Thermaltake portable case! She runs sweet!!
Never had a problem w/ the box or Vista U! And rarely have a problem w/ PP CS5...although, lately I have had Encore burning problems...which I think is related to my main drive space being down to 3 gigs!
My biggest problem is "keeping" open space on my main drive! I now have about 25gb's in apps and "maybe" 20gigs of files on my main drive (that I can see!)... We're talking over 400GB's of used space that the OS is in control of??!!
What gives?
I have used utilities and qimmicks to free up "dead" & "temp" & "shadow" files but nothing substantial has happened! Except when the first time I used a utility, it freed up about 50gb's! Then it quickly disappeared within a month!! I have 3.7 gigs of free space on my drive...and it's very frustrating!
I use this computer for both graphics and video editing & creation and store "just files" on my swappable drive...which doesn't have any issue w/ space.
*Should I use another windows OS and be better served? I have several 64bit apps, could that be an issue w/ VistaU? How much "free" disk space is needed on my main drive for rendering/transcoding, and Encore burning? Is there something I'm overlooking as far as utilities for freeing space?
My box is constantly gurgling and churning while online! Everytime I startup there is a constant whittling away of my drive space!! Someone suggested keeping my box offline, and removing any, and everything not needed for vids and graphics! Seems extreme.
I pride myself on being somewhat computer literate...but this "space issue" is a black science, and very frustrating to me!!
Thanks for any help you can provide! Ron

>and store "just files" on my swappable drive
You should also consider creating your projects on your larger drive, since there are project temp files that go to the same drive as the project (you may need to TELL PPro to put the project temp files on the same drive, it's been awhile since I started a new project)

Similar Messages

Third party garbage matte for ppro cs5?

Hi there!
I started using ppro cs5 some months ago, coming from fcp, because of the gamma issue in fcp, because of the fact that you can import Red's r3d's directly and because ppro and redcine x communicate nicely. To my amazement there's no decent way of handling a garbage matte, i.e. smoothing it or using edge feather. I'm not about to spend another large sum on after effects--if it communicates directly with ppro like redcine x I will, but I'm afraid it's a question of exporting and importing, which I really dislike--in other words: does anyone know about a third party plugin with a decent garbage matte for ppro cs5?
Many thanks,
Hans

The build in gargage is no good as you cannot feather it BUT...
....you can make your own garbage matte in the Titler. Make a filled bezier shape in pure white.
superimpose over you footage and add a blur to make it feather.
Add Track Matte Effect to footage and set this to the matte.
If you want an animated matte drop the garbage matte effect on a white color matte, add the blur and keyframe the points over time.

Color Finesse for PPro CS5??

CS5 Production Premium comes with a plug in version of Color Finesse, and on my system, I see that it is installed in AE, but I cannot find it in PPro, nor can I find an obvious way to install it to PPro. I don't see any installation options on the CS5 install disks.
Is it no longer available for PPro CS5, or am I missing something??
Thanks

I can only have bad experiences with CF
stayed in time, has power but is the most clumsy out there. 
many tools, but bad enough flow.
And as plug-in is to be opening shot for shot, I do not like.
if not, to correct a photo you like, you hang premiere ...
better colorist II, to be a plugin does not get any better ...

Notebook Solution 1366x768 for PPro CS5

Hi everyone,
I'm going to buy a new Laptop and I would like to know if the screen solution 1366x768 is to low for PPro CS5. In the requirements there is a minimum of 1280x900 displayed. Does it means that the programm doesn't start or it's not recommended to work with this low screen solution?
I've got a bonus question: can the gt425m with 1024mb be used for the mercury engine? (with the hack)

>Whats the advantage of two harddisk instead of one?
One hard drive has one read/write head (or set of heads if multi-platter... all physically locked together) so that one (set of) read/write head(s) may only be in one spot on the hard drive at a time
That means that any Windows activity precludes any file activity
You really need at least 2 hard drives... I have 3...
1 - 320G WD Win7 and all programs
2 - 320G WD Win7 swap file and PPro projects
3 - 1T WD all video files... read and write

Most relevant test score for PPro CS5 to run on notebook?

Hi, I hope I didn't miss this topic anywhere in the forum. Since I am in the market for a new notebook to occasionally edit 3-5min clips of panasonic HMC 150 AVCHD material (most of the time just office work), I was wondering what the best and still affordable notebook (EUR 1500-1800) would be. Apart for a wide discussion of system requirements and recommendations I couldn't find what would be the most relevant test score to assess how well PPro CS5 is going to work. Some say you need to get a notebook for EUR 3000, some say one for EUR 1200 would still work - I guess it depends on how much you are going to edit and how much time you have. I was curious if there was such a score that serves as a guideline. For example, below you find such test scores for a Sony notebook. What would be the most informative as to whether and how well PPro CS5 will work. Any information is greatly appreciated.
btw: I would appreciate recommendations on these two notebooks
Acers Aspire TimelineX 4820TG-624G16Mnks
Core i7-620M 2x 2.66GHz • 4096MB • 160GB SSD • DVD+/-RW DL • ATI Mobility Radeon HD 5650 1024MB • 4x USB 2.0/Gb LAN/WLAN 802.11abgn/Bluetooth • HDMI • 5in1 Card Reader (SD/MMC/MS/MS Pro/xD) • Webcam (1.3 Megapixel) • Multi-Touch Trackpad • 14.1" WXGA glare LED TFT (1366x768)
Sony Vaio VPC-Z12
Core i5-520M 2x 2.40GHz • 4096MB (2x 2048MB) • 128GB Dual SSD • DVD+/-RW DL • NVIDIA GeForce GT330M 1024MB und Intel GMA HD (IGP) • 3x USB 2.0/Gb LAN/WLAN 802.11abgn/Bluetooth • HDMI • UMTS/HSDPA • ExpressCard/34 Slot
Thanks!
simpsonix
Benchmark: PCMark05
k.A.
Benchmark: PCMark Vantage
12.114 Punkte
Benchmark: Sysmark 2007
k.A.
Benchmark: 3DMark01
32.989 Punkte
Benchmark: 3DMark03
k.A.
Benchmark: 3DMark05
k.A.
Benchmark: 3DMark06
7.675 Punkte
Benchmark: Cinebench (1 CPU)
687 Punkte
Benchmark: Cinebench (2 CPUs)
1.416 Punkte
Benchmark: Quake 3 Arena
744 fps
Benchmark: UT2003
k.A.
Benchmark: Aquamark 2.3
k.A.
Benchmark: CCS 10x7
274 fps
Benchmark: CCS native
272 fps

thank you very much for your answer. Do you think the following notebook would be suitable for occasional editing of 3-4min clips (we have got a desktop editing machine with i7, 12gb, nvidia gts250, and 4 7200 barracuda hdds)? so basically it should only be able to work as a backup editing machine in case two clips have to be finished at the same time. since there is only one hdd, I could put an sdd into it as well. and I could upgrade to 16gb ram. the reason, why this particular notebook is interesting for me, is that through a student discount I can get it for EUR 1,700 instead of EUR 2,500 (cheapest price on the market for this setup). I am aware that it won't be as fast as my desktop (which works spledidly with avchd!), but it should be faster than a retired snail overtaking during his afternoon nap ;-)
I would really appreciate your opinion on that one or from anybody else that has particular experiences with this notebook and avchd!
thanks
simpsonix
HP EliteBook 8540w
Prozessor: Intel® Core™ i7-740QM Prozessor
Takt: 1,73 GHz, 6 MB L3 Cache, bis zu 2,93 GHz mit Intel Turbo-Boost-Technologie
HD: 500 GB SATA (7200rpm) mit HP 3D DriveGuard
RAM: 2 x 4 GB (DDR3 1333 MHz), upgradeable to 16 GB RAM
Display: 15,6" (16:9) Full-HD anti-glare Display mit LED-Hintergrundbeleuchtung (1920 x 1080); Umgebungslichtsensor & HP Nightlight
Graphik: NVIDIA Quadro FX 1800M mit 1 GB dediziert GDDR5 RAM
WWAN: WWAN Modul nicht integriert, im nachhinein aufrüstbar
Batterie: HP 8-Zellen Long-Life-Akku (68 WHr) (3 Jahre Garantie)
optisches Laufwerk: DVD+/–RW, Blu-Ray Player/Writer, SuperMulti Dual Layer mit LightScribe Technologie (Upgrade Bay, second disk drive)
Kamera: 2 Megapixel Webcam
Gewicht: ca. 2,9 kg
Garantie: 3 Jahre PickUp & Return Garantie (3-3-0)

Current Computer for PPro CS5 + PPro on osx or W7

I have to upgrade computer and want the best bang for the buck
1.
I can spend up to 8K
I like having a macpro for the dual boot but I have BIG projects with massive demand and have to got - what will do the job best. So a PC is an option if if can out perform in my $ range.
2. PPro on osx or W7
simalarly, I suppose that coice would be partly guided by whihc os Premeree CS5 runs better on.
any help would be greatful

>have quite similar problem
Go back one so you are at http://forums.adobe.com/community/premiere/hardware_forum
Just above the message list is Hardware Guidance -- Look here first, it's the best way to start
Inside the selection window you will see What PC to Build?
Click the downward pointing black triangle next to that to pop-up a list of subjects
Select, click the GO button... read
What I built is linked in My CS5/AVCHD 1st Impressions http://forums.adobe.com/thread/652694?tstart=0

OS/HARDWARE/SAN CHOICE FOR NEW ORACLE 10G INSTALL

I know pieces of this post have been asked in different ways so I will be as concise as possible.
We are loolking to implement an ERP in our company using Oracle Apps or SAP with Oracle 10G as the databse. We are a windows shop but will be hiring a Unix admin and DB admin for the ERP.
Our DB is currently only about 400 gig and our transaction volume is fairly low with 100 users and only accounting type transactions.
The current dilemma is what combo of hardware/os/san to use to optimize ease of administration, scalability and failover.
We are considering Redhat/Dell using a netapp san. One of our consultants favors a IBM solution front to back with p servers/IBM storage and aix.
Several questions....
1. Any advantage to AIX or HPUX over Redhat anymore ?
2. Any advantage to IBM and HP over Dell for our needs and transaction volume ?
3. RAC or just enterprise oracle ?
4. Netapp san or EMC, HP, IBM etc
4. Dataguard or Netapp snapshot etc for uptime (or both)?
5. Any opinions on using 1 NETAPP SAN for both oracle db data and windows user data ?
I am looking for opinions, places to research or anyone who has used this config in a ERP for a mid to large sized company to chime in, please.......!!!

hi
can u give me clear view about which password u talking here.
if u talking about ORACLE password u want to change u can..
cmd> set oracle_sid = ""
cmd> sqlplus /nolog
cmd>conn sys as sysdba
cmd>password ( optional)
cmd>alter user "" identified by password;
and if u talking about OS password then u call system administrator they change ur password...
Mohammadi
Oracle DBA

Best hardware/OS for Photoshop CS5

Hi there,
i want to build a new PC, optimized for Photoshop CS5, with Windows OS.
Can anybody tell me the optimal hardware configuration to make Photoshop as fast as possible?
The program is primarly used for poster design.
how much ram makes sense?
is there a noticeable speed increase using 8GB instead auf 4GB?
is there a noticeable speed increase using quad-core/six-core CPU instead of dual-core?
is there a noticeable speed increase using GTX460 Graphic Card instead of a GTS450?
what is the best hardware for photoshop CS5?
what OS can you suggest me? is win7 64bit the best windows os?
Thank you for your support!

Windows 7 64 bit professional.
8 gigs of RAM because it is dirt cheap and Photoshop loves RAM. Most motherboards allow more RAM if you wish to update.
Don't know about Nvidia cards. I use a ATI 5870. Video card drivers play a important part. But the Nvidia card suonds about Right.
4 core is fine. 6 cores I don't own yet but maybe next year.
I use AMD processor 4 core on my main rig. AMD uses motherboards that can be used over and over for most processor updates and just require a bios update. The Newer AMD processors due out soon may need a new AMD3+ board but that is not official so the AMD2 boards may work saving money.
Intel's are nice but everytime Intel comes out with a new processor line the board is always different.
I run a i720 on my laptop and PS runs great.
Buy a good power supply that will have extra power incase you upgrade later. Don't buy cheap power supplies.
At least a 7,200 RPM hard drive. Get 2 internal ones. One for your OS and programs and one for PS scratch disk and storage.
Quality DVD burner.
Motherboard is up to what you want with the processor type. AMD or Intel. Read up on the internet and also the websites you buy from for customer reviews.
Look at SSD's with TRIM support for a boot drive too. These have reallycome down in price. Use a hard drive for a scratch disk. Get a velocity raptor that spins at 10,000 RPM. 600 gigs are offered now at a cheap price.
I am sure others will chime in.

PPro CS5 Crash Course for Non-Linear Editors

Backstory: I was asked this morning to teach a crash course in Premiere CS5 for the students in the film program at my school in the Introduction to Editing class who have been using FCP. They have to edit several projects using RED footage, and rather than spend a huge amount of time transcoding it to a format which FCP can work with, the prof has just decided to have his students use PPro CS5 (which is also on their editing computers). Since the prof doesn't use PPro, he's asked me to teach the class for him.
I created a very brief crash course powerpoint to assist me in giving them the fundamentals of the program, and supply them with a resource to refer back to as they work on their projects after class is over tomorrow morning. I created this for students who already have done some editing in an NLE, and so don't need to be taught WHAT everything is and HOW to cut footage and put together a timeline. This is just to introduce editors to PPro CS5 who are not already familiar with the PPro workflow.
Anyway, I wondered if some of you gurus would want to take a look at it and give me your feedback on what I've covered well, what I might have missed, and any other thoughts y'all had.
You can view a PDF of the document at www.bryan.edu/pprocs5 The viewer will bring it up embedded in the page at about 40-50%, so you'd be best off to click the download link and open it in Acrobat where you can go full size with it.

Thanks for the input!
I actually taught hem REDCINE-X last week so that they could use it to export their files to an intermediate codec that FCP would understand, and preserve the new colorspace. Unfortunately these computers are so slow that the export process was gonna take nearly a week for all the files they need to work with, so the prof opted to swtich over to PPro midstream since it can handle the raw 4k and supports the new colorspace.
I didn't mention the saving thing... forgot about it; but the conforming issue did come up and we were able to talk about that in class!
The class went okay, I guess... I don't know what it is about students these days, but most of them (like all but one) weren't really paying very good attention and they were just sorta goofing off, talking amongst themselves, etc... made it really frustrating to teach this platform!
Oh well.

PC for prem CS5? GTX 480, which brand? Shuttle?

Hi
I'm trying to decide for a graphics card and PX-box for premiere CS5.
I'm considering bying the GTX 480
There are some different makers of that card:
MSI, Gainward, ASUS, EVGA
Any suggestions why I should select one manufacturer before the other?
I see EVGA has some superclocked versions.... any thoughts about those?
I'm also considering buying the Shuttle SX58J3 SFF computer, support up to 16GB memory, LGA1366 Socket, Intel X58 Express, up to 4 SATA-300 disks.
Reason for this choice is that I want to be able to take the PC with me without to much hassle.
This comes standard with a 500W PS, but I belive I should be able to put in another more powerful PS... e.g. a 600W one.
Or is this a bad choice?
I7 CPU:
2.8 GHz or 3.2 GHz ?
Any suggestions on which CPU and number of cores, will I notice that much difference between 2.8 and 3.2?
I'm to edit footage from Canon 5D MK II.

As for your original post, Shuttle is out of the question - buy a nice asus MB - they will all be pretty much the same for the i7.
I took an HP 180 (I7 975 8 thread quad duo core proc, put 24 GB of ram in it (at hp's expense) then yanked out their GTX-200 that came stock and put a GTX-480 from EVGA.
The GTX480 uses ALOT of power. When I say ALOT I mean 3 ea SLI cables - not one or two like most cards. So my 4xsli corsair 850W ps BARELY got ONE GTX 480 running in this system, but it is running very stable, and premiere pro plus media converter just rip through avchd like nobody's business (my other PC estimated a week to transcode a couple of hours of avchd video from a canon hfs-10 camera shot at 24mbps 1080x1920. It was a quad core 2.83 Ghz system with an SLI card) - I just gave my new machine that task, the lights dimmed in the room, and in 30 min it was finished.
Cramming all the nice wire loomed power cables from the 850W p/s wasn't easy but they did finally fit and all the covers went on, plus I have room internally for a second 2TB hitachi drive, and 2 ea external (oh thank you) SATA plugs.
I just got this card in here and fired the puppy up, so now its time to make sure all the drivers are proper, but it seems to be. I think the lesson I learned after having to rip out HP's little chinese power supply is GO BIG on the power supply - and if you are even thinking of SLI, go TWICE as big. The 850W supply runs one GTX480 card, one disc drive, and an i7/975+24GB ram and a video recorder card. The air comming out the back is HOT - as in heater hot.
The second lesson I learned is get a big case! This tiny HP case is cute and all that but it lacks the room inside for much internal hardware. It's a midsize tower case - If I were doing it from scratch I'd buy a fullsize tower case.
So why didn't I? I got a great deal on the 24GB of ram from HP and the 1GHZ pricessor. I paid less for a maxed out system than I could buy the ram and the processor for due to discounts. Unfortunately HP never thought anyone would stuff a corsair 850 and GTX 480 inside where their itty bitty stuff once was.
If you have a big enough case (floor standing full height) and a big enough power supply (6 SLI) 1500 W you could probably make a decent SLI system with 2 GTX480 pcbs (you realize thats 1024 cuda cores, ,right?)
Think Big and you won't be using drive bays to stuff power cables into so you can get the lid on the system. As others have said, asus, bfg, evga all make good equipment. I found a sweet deal on the evga which is the only reason I went that direction. Sweet deals change in one week, so be sure to buy what you want when the price dips. If you are planning a real SLI system, buy BOTH cards form the same MFGR at the same time
PSS

PPro CS5 not talking to NVidia Quadro 4000...

Apologies in advance if this has been covered a million times on here (and feel free to point me to a thread), but...I have a new Mac setup, Adobe PPro CS5, and the NVidia Quadro 4000 card with MPE/Cuda. And PPro is not using the GPU.
I do have the latest drivers (for the card and for CUDA). The card was installed a month ago and I grabbed the drivers at that time.
Recently I worked on a simple 7-minute non-HD video, with no effects and minimal editing...and the publish time was 7 minutes or so.
I was expecting faster. And while it was publishing, my computer's CPU gauge said it was running at around 90%. I made sure the PPro project setting pointed towards the card GPU.Obviously the MPE and/or CUDA is not kicking in.
I have spoken to PNY (where I bought the Nvidia card) and they said if I have the latest drivers and could actually see something on my screens, then the card is working and...you know...it must be a problem with the PPro aoftware.
Oh, the Mac is a 2010 model, 8-core with a ton of RAM on it.
Thoughts?
John

You are not understanding how the MPE engine works. The MPE engine does not lower the overall load of the CPU as far as usage. It lowers the instructions ie the types of code/threads it has to handle in a given time period. The CPU has to handle all of the Decoding/encoding of the codecs/ie material that you are using. It will also have to process any non accelerated effects. It also handles all memory management and interrupts that is required by the applications, machine code, and hardware. The GPU handles the scaling, interpolation, and some of the effects besides drawing and GUID code. The CPU has to process the Decode then cache the material to ram so it can cache over to the GPU card Ram for CUDA processing. Once threading is done via the GPU then it caches back to the system ram for the CPU to final encode and adjust further frame data for effects. All of this means the entire pipeline happens faster the more load the CPU can handle focused on specific functions and at what GHz those process through the system during a given time. So basically the MPE allows the system to process more work in a given time period simultaneously essentially. So the higher the load on your CPU the faster your entire workflow will process. In simple terms, this means you want the highest CPU load you can get because that means the GPU, system ram, disks, or board throughput is not slowing anything down. Your at 62%. That means your system somewhere in the pipeline is not allowing the cpu to run at max performance in that given time period. I hope that clarify's what you are seeing and why.
And yes, OS/Application threading and caching is also included in not allowing the CPU to run at max capacity.
Eric
ADK

How to Install Plug-in for PS cs5 to open RAW (.NEF) file for Nikon D810 Camera

I need someone to walk me through how to install a Plug-in for PS cs5 to open RAW (.NEF) file for Nikon D810 Camera.
I haven't used photoshop in ages and I got a new camera. I have been on the phone with Adobe (no help) and spent a couple of hours online trying to figure this out. I'm confused, frustrated and about to throw my computer out the window.
Also, I placed this in the "Photoshop for Beginners" since Photoshop CS5 doesn't appear anymore. I know CS5 is outdated but I spent hundreds of dollars on this program and you would think adobe would still honor its product.
Any guidance is much appreciated.
AJ

Odds are cs5 is too old. If you do a search on my the main Adobe website there is a list of compatible cameras for the last known update to camera raw for cs5.
Each version of Photoshop only gets so many updates for camera raw then it is necessary to upgrade Photoshop to get the next update for camera raw.
So you currently have 4 choices.
1 upgrade Photoshop
2 get Lightroom - latest version
3 get Photoshop elements -latest version
4 get dng converter - this will download the latest version an is the only option that is free.
The dng converter can be found by searching Adobe website.

Adobe Creative Cloud and Adobe Creative Suite: New Choices for Customers

Adobe has announced the new Cloud-based model for software distribution, along with new terms for boxed product upgrade eligibility. Beginning with the CS6 releases, when they happen, upgrade pricing on boxed products will only be availble one generation back. There is a limited window to upgrade now to the current versions at a discount.
See http://blogs.adobe.com/conversations/2011/11/adobe-creative-cloud-and-adobe-creative-suite -new-choices-for-customers.html

Eugene:
Based on the current information we have (from the blog post), which may not be correct and which you should not rely upon:
There is some confusion about the word "discount." As used in the blog post, in general there are no "discounts" for upgrades, there is the upgrade price and there is full price. But, also in the blog post, there is a special "discount upgrade" if you choose to upgrade to CS5.5 today (prior to Dec. 31, 2011), which is 20% off the regular upgrade. However, Peter used the word "discount" to distinguish between upgrade pricing and full price. It's probably a good idea to avoid using that word there because of the potential for confusion.
I have CS5 InDesign in work. So I will be able to upgrade that to CS6 when it comes out at the discount price?
You will be able to upgrade to CS6 at upgrade pricing. Not the 20% discount, but it is "discounted" from the full price of CS6.
I'm still using CS2 Illustrator and Photoshop, for the little work I do in those programs, they're fine. But if I want to upgrade them to CS6 I have to pay the full amount of an upgrade, with no discount... or will I have to pay for CS6 in full for both of these programs?
You will have to pay the full price (not the "full amount of an upgrade," whatever that means).
If you elect to upgrade to CS5.5 prior to Dec. 31 of this year, however, then then you can pay the discounted upgrade price to upgrade to CS5.5 (well, CS5 since Photoshop CS5.5 doesn't exist), and then you can pay the CS6 upgrade price in March/April. So you can pay for no upgrades (full price) or two upgrades (one of which is 20% off).
At the moment I can upgrade CS2, photoshop and Illustrator for €240 each, to CS5. So wouldn't I just be able to do that now and then buy the CS6 upgrade at a much later date perhaps just before CS7 comes out?
Yes, you can do that.
If CS6 has the tools to basically go "File>Export>Epub" and I get a fully working epub file without having to trash about in code afterwards or make complex tagging in InDesign, then I'll be buying it.
It looks like EPUB is evolving pretty fast, so even if ID CS6 fully supports what you want out of EPUB on Day 1, I bet you'll need to be prepared to postprocess it on Day 2. Or at least long before Day 200.

Looking for a simple flip book template for Flash CS5

Hi, I'm looking for a simple flip book template for Flash CS5 for a 20 page brochure/ booklet. Or a tutorial. Does anyone know of one?
Thanks!

Hi Mark,
No need to restrict your choice to the preset Pages Templates. Do a web search and choose a Word template. Pages will open Word documents and templates. Or design your own:
This is a Table I inserted into a blank Pages Word Processing document. Format the date column in Inspector > Table > Format > Cell Format. Select the first Date cell,then drag the fill handle down to increment the dates.
Regards,
Ian.

I have a new computer running os10.9. my old computer ran cs5.5(upgrade version). I am trying to get CS5.5onto my new computer. when i load cs5.5 towards the end of the install it asks for the cs5.5 serial number. i put that in and everything is accepted

I have a new computer running os10.9. my old computer ran cs5.5(upgrade version). I am trying to get CS5.5onto my new computer. when i load cs5.5 towards the end of the install it asks for the cs5.5 serial number. i put that in and everything is accepted but then it asks for a serial number for a full version of a product which men is design premium cs3 but it doesn't give me that product as a choice from the drop down menu. it only gives me adobe master collection cs3. why when i have purchased all these different upgrades can i now not use them and how can i sort this out. i need cs5.5 on my new computer.

Contact Adobe support:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Hardware, OS Choices for PPro CS5...

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