Hardware problem Ipod Nano 2gb

Recently I've bought Ipod Nano 2gb in the US. Now I'm installing it. When i connect the ipod at the pc, i-tunes recognize it. When I disconnect the ipod, the ipod doesn't react. It shows the screen for choosing the language but none of the buttons react to change something. The hold button is off.
I've already reset the ipod, without results. The Ipod shows that there are songs on it, and you can play the songs that are downloaded on it.
The PC recognizes the ipod as a medium.
Does anyone has a resolution to this problem ?

Just to make sure...when you say turn...you don't mean physically turn do you? Even though you stated the hold button is off, toggle the button a few times to see if that helps. If you have tried going through all of the 5 R's and the click wheel still will not allow you to make any movement through screens, then you may want to contact Apple for a warranty replacement. Few more questions...does the back light turn on when you touch the click wheel? Do you hear any clicks when you run your finger around the click wheel? I know you said that doing this doesn't allow you to navigate through the screens but I'm curious if it reacts in any way.

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