Hardware Testing Issue
To do a hardware test do I need a batter inserted into the slot.My battery started bulging so I removed it(running on power) and started doing a hardware test and it is giving me 4SNS/1/40000000:TB0T. When doing hardware test with battery plugged in it is not displaying any error
You can purchase a new battery and install it yourself. http://store.apple.com/us/browse/home/shopmac/mac_accessories/power?n=notebookbattery&mco=MjkyNjI5Mg&s=topSellers
Go here for instructions to Remove and Install a Battery
Carolyn
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Hard drive issues; how to run hardware test
A couple of weeks ago my hard drive experienced what I would call "minor crashes". The computer booted up to the grey box with the question mark, and would do nothing more. The hard drive also made unpleasant noises. I think I got it back by resetting PRAM, but it happened a second time, and then a PRAM reset again got it back. Needless to say, I'm nervous about this drive.
I have Apple Care until January '09 (this is an '06 Intel machine) and figure I should try to move on figuring out what's up ASAP (both because I don't want a drive failure, and because I only have a few more months of Care).
I'm guessing that I should run the extended hardware test, but I can't seem to get it going using the Leopard disk I used to upgrade the OS. Do I need the original install disks (which I can't find, of course!)? What else can I do to determine if I have an issue that calls for hard drive replacement? If I need a new hard drive (it now seems small at 250gb anyhow), will I be able to do it myself (assuming Apple Care won't take care of it)?
Any insights welcome. Thanks!Give it a try, if not you'll need to dig up your Disk 1!
+Some Intel-based Macs ship with Apple Hardware Test and Mac OS X 10.4.x preinstalled on the hard drive. If an Erase and Install installation of Mac OS X 10.5 Leopard is performed using a retail Leopard installation disc, Apple Hardware Test will be erased and not reinstalled on these Macs.+
+If you're in this situation and need to use Apple Hardware Test, simply start from the DVD that came with your computer (not the Leopard installation disc) while holding the "D" key. Apple Hardware Test will run from the DVD.+
http://docs.info.apple.com/article.html?artnum=306568 -
Massive stability issues - Disk Utility repair failed, hardware test failed
Hi,
I am having massive stability issues. The installer will not install anything, programs are quitting randomly, and it is getting very annoying!
I read through a lot of posts and I have attempted to:
Repair my disk using the install cd: but that failed.
I did a Hardware test: but i had an error relating to fonts (?), couldn't see anything on the screen and I couldn't do anything.
Is there something else I could do that I haven't tried?
I have had my PB for a little over a year and have had no issues like this before. All of these issues seemed to start when I was playing a game and it suddenly just quit; I then couldn't go back into the game or re-install the game.
Help!!
12" Powerbook G4 1.5Ghz Mac OS X (10.4.6) 768 RAMHi, Dan.
You wrote: "Repair my disk using the install cd: but that failed."That's a big problem. You won't get very far until the problems noted by Repair Disk, the function I presume you ran based on your description, are sorted out. It's possible the hard drive has failed.
If the Apple Hardware Test failed, that's another significant problem. If it produces messages you can read that describe the failure, write them down. The machine may need to be serviced by an Apple Authorized Service Provider.
As to your next steps, first run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified to see what's up with your disk and if anything can be done to correct that.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
I have Mac Pro 2010 model and it's giving heavy fan noise,so run the Apple hardware test but it's showing the Error: 4SMC 1 40000000 please help me in this issue.
Same error information here.
https://discussions.apple.com/message/13083664?messageID=13083664 -
Graphics card/logic board issues: Macbook Pro Freezing during Apple Hardware Test!
I have a macbook pro that was working fine then the screen started acting funny. It would sometimes "tile" up where you would see the same issue repeated over and over on the screen and then computer would freeze. Sometimes the screen would start to have a strobing look and then freeze. I thought the computer was crashing but once the screen froze but the processor was still running. I knew the computer was still processing because I was streaming a video online and the audio from the video continued to download and play event though the screen was frozen.
I went to the apple store and they said they think it sounds like failure of the hardrive, graphics card, display, logic board. A new hard drive was just put in the computer about 4-6 weeks ago, and if it is the other issues could be $500-$800+ to repair. I tried to use the Apple Hardware test (non-extended test) but it keeps freezes at 2 min 32 secs every time when it starts "testing the main logic board"....
Has anyone seen anything like this and have another way to test what the problem could be? Thanks!I know you're in denial, but it really does sound like the motherboard or graphics board which is integrated with the motherboard. Yes, fixing these things will cost almost as much as a new MacBook Pro. Get a new one, take the HDD out of your old one, and start over again.
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Wireless Network issue while using Apple Hardware Test remotely
I want to use Apple Hardware Test remotely through the disc on my MacBook Pro to check on a MacBook Air (old model). The problem is that when I start up the Air with the option key checked it does not recognise my wireless network and if I input it manually in the drop down list it will not connect. Other networks from neighbours are strangely enough visible. When I startup through the HD it instantly finds my Apple Airport network. What could be the issue?
ThanksHi,
Hmm.... I'm not sure I get what you mean or not but hardware test is a "in house" application for MBA and you don't need the installation disk to run the application. Unlike MBPro, you need the disk to run hardware test.
http://support.apple.com/kb/HT2644
cheers. -
New RAM and issues with apple hardware test
I just upgraded to 4gb of Samsung memory in my Macbook Pro. I had several issues with the computer continuously rebooting. I went into Apple Hardware Test and tested the memory. One of the dimms failed immediately so I pulled it and tested the other. It seemed to just go to around 6-10 minutes and just not do anything after that. The cursor still moves but nothing else.
I had them replaced with Samsung original even though the computer came with Nanya. My previous Macbook Pro had Samsung and I had good luck with it. This is a Santa Rosa platformed 2.4 Ghz version with the 7200 rpm 160 gb hard drive. I'm also running Leopard but that should be independent of the apple hardware test since the OS is not required to boot into it.
Any help is greatly appreciated.
ThanksEvidently its not freezing. It just doesn't update often. Its at nearly two hours now. I wasn't giving it enough time to run.
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computer felt hot and while running apple hardware test the screen glitches covered the screen and it froze. Now computer wont boot up. Again AHT code is 4MOT/2/40000004:ADD and I have just seen ODD and HDD codes discussed on other threads.Those were hardrive or superdrive fans, so I am guessing this is a fan issue and then it fried by graphics card. Any help as to whether this is game over or worth repairing would be very appreciated.
You need to take it to your local Apple Store or AASP for a professional evaluation. Apple does not publish the codes from AHT, you can Google the code you got and see if you can determine what it means however the best method is to let a pro handle it.
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Can't run hardware test to resolve charger light issue.
I've got a macbook pro 17" early 2009 model w 2.93 processor (5,2) with mountain lion (osX 10.8.2) installed on it.
My chargers work but the light cuts in and out, regarless of which charger I use. I want to run the Apple Hardware Test.
I've tried option-D on start, which I'm told won't work on this model. I've also tried D on start. In both cases it just boots to the login screen.
I tried downloading the Apple Hardware Test image for this model from Apple and after converting the image discover it has folders, but there are no files in those folders (yes I turned on hidden file viewing)
How does one run the hardware test on MBP 5,2 once mountain lion is installed.The original installation DVDs are indispensable for many reasons and can be a challenge to replace. Contact Apple. Explaining to them exactly what you need is the tough part. They will charge a nominal fee for replacement DVDs.
You will need your MBP's serial number - it is printed on the rear case near the display hinge.
In the meantime try an SMC reset. It may fix the problem.
Resetting the SMC on Mac portables with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery (to remove the battery - click here: MacBook or MacBook Pro).
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Still having problems? Replace steps 6 and 7 with the following:
6. Reconnect MagSafe power adapter.
7. Press the power button to turn on the computer,
8. Then reconnect the battery. -
I want to run hardware test on my Power Mac G5 but it isn't working.
What I tried:
I have the original install disc 1 which came with the machine in the optical drive (which is the usual one). I printed the hardware test guide which is on the disc, disconnected everything but mouse, keyboard and monitor. I tried to boot, pressing the Alt/Option key, but the "system picker" or boot menu won't show up. What happens is what somebody described as for "old world" macs: my system boots with no finder window open and without the white screen and apple logo (which usually shows up during startup).
I also tried something I found in a user manual pdf for Power Mac G5 on the apple archives: Booting and press-holding C (btw it's strange that this manual says something different than the manual on the original disc). What happens here is that my machine is booting from the original disc but it boots in Installation mode. I looked at every drop-down-menu I could find there for several times but there is definitely no hardware test, since this is thought to install Mac OS 10.4.
I also tried the Intel-way and holding D during boot, but no surprise, it only booted the first drive (like it should on a pre-Intel).
But something about this all is very strange. Yesterday night I tried all these steps above and when I was close to fall asleep in front of my monitor it suddenly worked and I made it finally into the hardware test. If I remember correctly, I was holding down the C key, but as I said a was pretty dizzy and can be mistaken. I ran hardware test once enhanced and it stopped during ram, giving me an error code I wrote down. But since I made it into the test and was so tired, I thought "lets continue tomorrow" which was my epic fail for this year, I guess. Today I repeated every step, every way I tried but it just doesn't work; and I read sooo many forums and Q&A's.
By the way here is my error code which appeared after 49 minutes (to proof I didn't dream this):
"2MEM/1/4: DIMM3/J14"
Why do I want to do this?
Around the 1st of September this year my Power Mac G5 didn't boot anymore (the fan speeding issue). After reading a little online I came to the point that its either my Ram memory or its my graphics card or its Pram or NVram. I resetted Pram and NVram, I also replaced battery and then it booted again for one day but on the following day it didn't. I repeated every step but the battery replacement since it was a brand new one. It can only be Ram memory or my Graphics card (which is the standard one for this machine).
Since then my Power Mac was rarely in use, only two or three times in Firewire Target Mode to access some of the data. Yesterday I wanted to do this again; booting it in FT mode but I must have connected my keyboard too late during booting and my machine surprisingly booted just fine! I was so stoked about this! Then I wanted to find out why it didn't work for a while and started several steps. Ran maintanance scripts, repaired the system volume, checked for enough free space, checked my Ram and then I stumbled on the interwebs over the hardware test which is delivered on the original install disc 1 and I never heard about this before (strange enough). What followed is written above.
What do I have?
I have this:
Modellname:
Power Mac G5
Modell-Identifizierung:
PowerMac7,3
Prozessortyp:
PowerPC G5 (3.0)
Prozessorgeschwindigkeit:
2 GHz
Anzahl der CPUs:
2
L2-Cache (pro CPU):
512 KB
Speicher:
4 GB
Busgeschwindigkeit:
1 GHz
Boot-ROM-Version:
5.2.4f1
Seriennummer (System):
CK52107BRTY
Hardware-UUID:
00000000-0000-1000-8000-000D93640EEE
Sorry for the German but I think you still get it. The PPC was delivered with 10.4 and I bought it used from a friend with his original Update disc to 10.5 and I updated to the max, 10.5.8. I have 2x 1TB drive (similar ones) together as a Raid0 and three partitions on it. (I know now that it doesnt make that much of a sense).
Yeah so I really want to find out why my machine didn't work for three months but since it is so old and I'm a student, it doesn't make any sense to me to go to an Apple store or similar to have it expensively serviced since there is no guarantee that these guys really help you (heard some stories about the local stores here).
Is there a way to re-access the hardware test and run it to the end?
As you might have noticed, I'm pretty desperate. I would soooooooo appreciate it!!
Best,
Erik"2MEM/1/4: DIMM3/J14"
Replace the memory in the DIMM 3 slot.
If you are running Mac OS X 10.5 you can use this program to test your G5's memory:
http://www.kelleycomputing.net/Rember/
It will subject your RAM to a more thorough test than Apple Hardware Test. -
Mac Pro 2.66 Quad - Hardware Test error
Hi all !
I am trying to help out someone in another state with their Mac Pro problem so bear with me ...
The machine is a MacPro 2009 I believe, 2.66GHz Quad. and it's having startup issues - at the moment it's NOT starting so I am told !
Before it went totally down someone was able to run the Apple Hardware Test on it and got an error code -
4SNS/1/40000000: TMA4- 128.000
Ive searched and found the 4SNS refers to a possible sensor problem, but the TMA part of the code is unknown ...
It is also showing 1 of the 4 red ram led lights so there looks like a ram issue as well, but Im just wondering if anyone can shed more light on the error above so I can try to pinpoint the problems closer ?
At the moment Im being told by the locals it might be the logic board which of course is quite expensive ...
MitchMy rule of thumb when faced with multiple problems is to address any you can get your hands around, and the symptoms may change and clarify the other problem.
A RAM LED stuck on is a memory failure, and that is easy to fix -- remove or replace the failing module.
It is also possible the sensor complaint is about that module -- they have temp sensors on them.
If you are replacing modules in a 2009 or later, don't buy smaller than 8GB replacements, they are cheap enough now at about US$75 from
http://DataMemorySystems.com
http://www.datamemorysystems.com/apple-mac-pro-quad-core-intel-xeon-nehalem-2-66 ghz-mb871ll/a-early-2009-memory-upgrades/
(Where 2* 4GB Costs $76 or $94 from the same vendor at this writing) -
I want to run Apple Hardware Text but can't find it on any CD's. I bought my iMac in 2009. It came with 10.4. Apple Hardware Test is not on the installation disk. Should I have it? Where can I find it? I"m now running 10.7.4.
The disc plainly state:
To use the AHT, hold down the D key as the computer starts up.
Works here. However, there was an issue with installing Lion that screwed this process up.
Mount disc 2, run this command in the Terminal app, OPTION-click & hold Finder's Dock icon, and select RELAUNCH:
defaults write com.apple.finder AppleShowAllFiles 1
That unhides all hidden files/folders.
Now, drill down to /"Applications Install\ Disc"/System/Library/CoreServices/ and drag the .diagnostics folder into your Lion boot volume's /System/Library/CoreServices/ folder. That might require you to authenticate to copy the folder into the CoreServices subfolder.
Run this command to hide the normally hidden files/folders and RELAUNCH the Finder again.
defaults write com.apple.finder AppleShowAllFiles 0
This should allow the machine to boot into AHT when restarting and holding down the D key.
If that doesn't do the trick, run this command in the Terminal app:
sudo chown -R root:wheel /System/Library/CoreServices/.diagnostics
At the Password: prompt, carefully type in your admin password, since nothing shows up on the screen, and hit the return key. Then, try another restart, holding down the D key. -
Need to run a hardware test on MBP4,1, 17" OS 10.5.8 w/out disc?
I have a macbook pro with the following specs:
- 17inch macbook pro 4,1, 2. 5 GHz
- non-unibody (released sometime in 2008)
- OS 10.5.8
My battery recently expanded and 'exploded', so i bought a new one (from macsales.com) and replaced it. battery works fine.
I also upgraded my RAM: from 2GB to 6GB (1 x 2GB, 1 x 4GB).
I have two issues now:
1) I have a birdlike chirping sound that occurs randomly and not often. I had similar sounds prior to my battery expanding and going bust. However, now that I've bought a new battery, I have a concern that it might be something else in the hardware.
2) I would like to upgrade my OS to mavericks; but first, I understand that i have to upgrade to Snow Leopard (10.6) before upgrading to anything.
I would like to know the following:
a) I would like to run a hardware test to diagnose it and find out what the sounds are from and also a general check up before i actually upgrade OS.
However, I don't have my installation discs because I moved country and it was a long time ago.
How can i run a hardware test and check my laptop without a disc?
b) since i'm not in the US, how can i buy the Snow Leopard? is there an option for buying when outside of the US? I can't seem to find it.
thanx for your helpSee if you can hunt down this...
MacBook
Pro
(2008
Early
15-‐inch) MacBookPro4,1 AHT 3A136
MacBook
Pro
(2008
Early
17-‐inch) MacBookPro4,1 AHT 3A135 022-3832-A.dmg, 3.1MB file.
b.
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA -
I have an iMac mid 2010. After Disk utilities said the drive was corrupt, I ran the hardware test (extended) 3 times. No problems. I than ran Disk utility again and got 2 messages in red…keys out of order, and ……Volume corrupt, can't be repaired.
I tried to do a system install, but message said…disk can't be changed. Will a complete erase and install fix this ?
Everything is backed-up.There's hardware and software.
Your drive could physically be in good condition but something has caused the file structure to be messed up (it just happens sometimes). The directory that keep track of files is corrupt. Disk Utility can help determine if that is the issue. In some cases it can repair the problem but it cannot do it to a drive that is being used to boot the system while you are doing that. You have to boot from another drive. Some things DU cannot repair and you need to try a stronger utility such as Diskwarrior.
A failing hard drive (one with mechanical issues) can be a cause of file structure issues but this is by no means always the case. Apart from looking at the SMART diagnosis feature of Disk Utility (and smart isn't totally reliable) there often isn't a way to tell if a drive is failing until it suddenly happens, which is why you need to maintain backups.
In your situation it does sound serious and not just minor directory corruption. You can try erasing (formatting) the drive, You may need to do this if it is really corrupt, in which case there could be underlying physical issues. I use old technology but if you have the patience you can try erasing the drive with the security option of writing zeros once (don't do more unless you are going on a 3 week vacation). This makes the drive not simply assume everything is okay by forcing it try every part of the drive by writing data. If something is gong wrong you may find it marks a lot of bad sectors, or flat out refuses to format. Then you know you need a new drive. -
Apple Hardware Test (AHT) Hard Drive Full Read Fail But SMART Status OK
I have a Mac mini Server from Mid 2010 running Snow Leopard Server.
Ocassionally, it'll freeze up with the spinning beachball wheel for a few minutes. This usually happens when opening an app or performing an app function from the menu bar. It's a pretty clean system—there are not many apps installed.
I suspect it's a hadrware issue. I ran Disk Utility's Permission and Disk Repair. All good. SMART Status is verified. So I ran the Apple Hardware Test. Everything passes except for the Hard Drive's "Full Read"—it fails because "Reading took longer than the average time". The Hard Drive "Short .. test" and "Check SMART Status" pass.
Does anyone have an idea of what's going on here? Is the hard drive the issue? I don't understand how there can be a read issue (or hard drive issue), when the SMART Status is verfied.S.M.A.R.T isn't perfect. Neither is AHT for that matter, but if it is reporting that reading is taking longer than it should then an impending failure is likely. The occasional "wait cursor" appearance supports that diagnosis.
Consider yourself fortunate in that you still have the ability to back up anything important, and you can plan a convenient time for its replacement.
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