Has Adobe read Catch-22?

The other day I attempted to use my bought-and-paid-for Adobe Acrobat. Imagine my surprise when I found that, with no warning, it had taken itself online -- acrobat.com or somesuch. Oh, well, all I had to do was install an update. Of course, the update didn't work. Research on forums and message boards indicated that I needed to uninstall Adobe AIR (whatever that is!). Duly uninstalled. However, now when I try to install the update that will apparently allow me to use Acrobat, it tells me I need AIR!!! So now I have another piece of expensive Adobe junk to join my early (but very satisfactory) version of Photoshop. And then today I get the email blast encouraging me to buy Adobe products to make my 2014 easier. Really?
I'm going with freeware for PDFs and anyone else's photo editing software.

Acrobat should not have been jumping to Acrobat.com. If you have Acrobat, there are questions of what OS and what version of Acrobat, neither of which you indicated? Multiple problems can crop up. As for Air, I have no clue -- never could figure it out and the description on Adobe.com does not help.
I would suggest running http://labs.adobe.com/downloads/acrobatcleaner.html, deleting any leftover Acrobat folder items, reboot, and reinstall. After you complete the installation, use Help>Updates to update the installation.
It is not clear that you are asking for any help, but rather venting instead. We don't work for Adobe and can in some aspect understand frustration -- often why many of us ended up here. Most of the time things can be repaired and work fine. However, for us to help we need more information, including OS and Acrobat version (from Help menu).

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