Has anybody had an issue with System State Backups on a Dell PowerEdge R510 Server running Server 2008 R2?

Hi,
We have recently had issues running system state backups on our 2008 R2 Domain Controllers.  They are running on Dell PowerEdge R510 Physical Hardware. Whenever you initiate a system state backup, the Domain Controller becomes unresponsive
forcing us to physically reboot it.   Nothing in the Event logs or the Dell Open Management Hardware Software indicates issues with Phyiscal disks but we can always replicate the issue by starting the system state backup.
The system state backup is initialted as a batch file that runs as a scheduled task.   the commands run are as follows:
WBADMIN START SYSTEMSTATEBACKUP -backupTarget:[drive letter] -quiet
We have 4 Domain Controllers with identical disk configurations. When the DCs were setup I confirmed the system state backups were working but the issue started occuring sometime in Dec 2014. We are going to run the Dell Hardware Update Utility
to update the RAID, BIOS, Firmware updates but Has anyone experienced a similar issue that may have been triggerd by a Microsoft Patch?
Thanks,
Kevin C.
kconway@fnalgov

Hi Kevin,
This issue could be due to the Mountmgr.sys driver incorrectly maintains a global mutex. This behavior causes a deadlock situation in the Mountmgr.sys driver.
Please install the hotfix in the article below to resolve the issue:
A computer stops responding because of a deadlock situation in the Mountmgr.sys driver in running Windows 7 or in Windows Server 2008 R2
http://support.microsoft.com/kb/2614892
Best Regards,
Mandy
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