Has anyone an Elements 11 Uninstaller? ADOBE????

I have spent good money on a boxed set of Elements 11, and guess what happened when I downloaded a "trial" of version 12? It messed up my Macbook Pro beyond belief and also broke my perfectly functional version of Elements 11. So, I started a chat, because I kept getting an error message that I was missing a download, and to contact support about it. Well, I was not only refused a simple link once, but twice. They told me to go to the specialists on the boards, which I assume is all of you. Seriously, as a consumer I was upset getting hacked, but to be refused a simple link so I could re-install software on my Mac I had paid for not that long ago? To be told tech support "cannot" help you with an older product and that you can go to the boards. You know what they want for ONE tech support phone call?
Look it up. I am incredibly disappointed right now, mostly about the way I was treated, all because they want to sell their new product at 79.99 for an "upgrade", which really is not very different at all. I looked into it, and keeping Elements 11 at this point is really a good idea, since they won't care about you in 6 months anyway if anything goes wrong with your product. Might as well buy Pixelmator at the App store, they at least have some customer service. Specialist where are you hiding???? Chat support told me you would be on this forum. Please, pretty please end my two days of frustration??? Please post a link to the Elements 11 uninstaller?
Thanks everyone, I feel much better being honest for once.
And Adobe, thank you for responding in advance.

Microsoft advises that version 7 of PSE will work with Windows 8. The best option is a new computer with W8 and then do a clean install of Elements. Some difficulties may arise if upgrading the operating system on top of existing software. In those circumstances make sure you have your original disks or your download package, in case a re-install is necessary.
Microsoft Windows 8 compatibility.

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Date: Mon, 1 Mar 2010 02:47:01 -0700
From: [email protected]
To: [email protected]
Subject: Has anyone had a problem installing PSE Elements 8.
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>

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