Has anyone else bought a refurbished mac, to still have all the apps belong to the old AppleID?

I just got my new MacBook Air that I purchased from Apple refurbished. I can not update any apps as it says my AppleID is not the purchaser. Has anyone else run into this issue? Support is telling me to do a full erase and reinstall. Shouldn't that have been done already? I go the new user welcome on start up and I have the only user account on the machine. Am wondering if this is a Yosemite bug?

if all those do not work then let's go step by step.
what's loading in your login items? - delete the ones you don't need.
open activity monitor and under all processes - see what's using most of your cpu's resources - % CPU.
highlight the one using the highest % CPU and hit quit process.
the go to disk utility - verify disk. then verify disk permissions. repair if needed.
when all done, restart your macbook and see if that speeds it back up.
good luck

Similar Messages

HT4009 in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me Tried "report a problem" and directed to this site."

in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me Tried "report a problem" and directed to this site."

Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

HT1338 When I run the updater and restart my computer nothing has changed. So I tried it again and it said I still have all the same updates like i had never tried to install them? Any help?

So I tried it again and it said I still have all the same updates like i had never tried to install them? Any help? I want the new Itunes.

Run through this list of fixes and see if there is anything wrong with your machine
by #10 you should be fixed to Software Update and get iTunes.
..Step by Step to fix your Mac
Then try Software Update again, and or download iTunes directly from Apple and install it
https://www.apple.com/itunes/download/

Has anyone else downloaded iOS 7 on a 4S and found the WiFi and Bluetooth don't work anymore?

I'm used to Apple products that "just work", but I'm not seeing it with the installation of iOS 7 on my phone (4S). I installed it earlier today, and the Wi-Fi and Bluetooth worked for about an hour, then just quit working altogether. The WiFi button is grayed out in Settings, and Bluetooth dosen't even display a button (all I get is a throbber that continuously spins). Trying to activate them through the "swipe-up" command center doesn't do the trick, and resetting the network settings also accomplishes nothing. Several reboots later, and I still don't have WiFi and Bluetooth.
Has anyone else experienced this, and is there a solution? I may just decide to eschew iOS 7 and restore my pph

After multiple attempts to restore and reboot, I finally decided to take a trip to my local AT & T store. They contacted Apple, and I explained the situation. I ended up moving to the iPhone 5, as my 4S was in the renew period. The 4S is still under warranty, so all I have to do is bring it to an Apple Store, where they will either fix or replace the phone. Looks like one of my kids will be getting a 4S :-)

HT1766 Has anyone else had a problem with their phone after using the cable to upload photos from Camera stream to computer photo program? My phone is frozen, cannot get into use phone, cannot connect to the Internet, and even APPLE is stumped.

I only have my IPhone5 for two months and am very upset that now they may need to give me a new phone and lose anything that may not have been recently backed up by the phone. Has anyone else had this problem? How did you reseolve it? Hard reboots did not help.

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

If i plug my ipod into my new mac which doesnt have all the music that i previously put on my iPod, will i lose all that music if i sync with the new music on my itunes?

my old computer crashed a while ago, before i was able to transfer my music to my new mac.....i have all the music on my ipod but im worried that ill lose all my music when i sync it with the itunes and new music. i know the purchased items will get transferred but im worried about losing all the other music?

Follwo these instructions to not lose anything
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Has anyone else managed to speak to a human being in the App Review team

I have had my app rejected twice on the basis that they think all the functionality can be incorporated in an epub format even though the epub format explicitly can't support what my app does. But every time I try and contact the team, it is only allowed via email (with very long waits for responses) and I just a standard script response, e.g
"2.21: Apps that are simply a song or movie should be submitted to the iTunes store. Apps that are simply a book should be submitted to the iBookstore".
Even when I appealed I just got the same script back and I keep being told that I can't talk to a human being.
Has anyone actually managed to speak to a member of staff in the App Review Team and could you give me some advice as to how I can do this. The process has been dragging on and all I need is a 10-minute discussion with a human being,
Thanks,
Dave

Thanks KT.
I did get a phone call after a few days and it did end up as a useful conversation.
I do think though that there should be contact numbers so that developers can actually ring a named individual in the App Review Team. I was really surprised that the Apple switchboard said that they were unable to connect incoming callers to specific teams or members of staff. As a Customer Service experience it seems pretty poor.
Anyway, the member of staff in the Review Team was helpful and we are making some of the suggested changes and resubmitting the App.
In terms of ePub functionality, it actually can't do everything the App can do as there is no way within an ePub of changing navigation based on whether you are using an iPhone or iPad. There are a lot of things you can do (in fact you can build an HTML5 app within an ePub if you want) but whether an ePub format is appropriate for all the things you can do is another matter. That is a discussion for another day ...

HT4061 My iPhone 4 does will not power up once I have turned it off. When I try to charge it in the off position I only get "pinging". Has anyone else had this problem? If so, what is the remedy?

My iPhone 4 does not/will not power up once I have turned it off. When I try to charge it in the off position, the screen remains black and I only get continuous pinging tones. Has anyone had this problem? If so, what is the remedy?

Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue!

Has anyone else been affected by mac protector?

Have been infected by fake malware. Can anyone help me remove?

Its also been called Apple Security Center and a few other names I can't remember. My understanding is that if you didn't install it you should be safe. There is more information about viruses and malware at http://www.reedcorner.net/.
Also if you are using Safari as your browser make sure that you go to Preferences - General - and at the bottom of that box uncheck the selection that allows Safari to open safe files automatically.
With Firefox you would be asked. I don't know about other browsers. More experienced users would have that information.
Laverne's mom

Has anyone else bought the Kin TwoM and found it the worst thing ever??

I got the Kin TwoM and found it the worst cell phone I have had EVER.It never keeps its battery life but for a day and the screen is way too touchy and I can not send people photos or post them online I have yet to get the wi fi to work anymore it just stopped.I hate this cell and if I had the money I would buy different one right now but instead I am stuck with it.

Maybe I should clearify this a bit the issue wasn't the device but more along the devices popularity with the customers, this information is basically posted on a number of forums but I dont see Verizon addressing this as a issue because the device works well for some but it simply wasn't for everyone.. If you search the forum you could find a number of reported reviews...
Check this one... https://community.verizonwireless.com/thread/355420/page/5

Has anyone else noticed that iBooks search does not find all information that should be located for a specific search criteria?

I am converting a novel to ePub format. I am currently in the process of adding "end notes" to the book. Each will have a flag embedded at the proper spot in the various chapters that is coded as "[See End Note xx]" where xx is a one or two digit number. Each of the flags has those words surrounded by the HTML that links the flag to the proper end note at the back of the book.
To verify that I have indeed inserted correctly each end note, I copy the book's epub file from my desktop PC to the iPad. I then do a search in iBooks to locate each occurance of "[See End Note" or just "End Note". I should see each of these flags listed. Last night it would list all of them except "[See End Note 28]"! If I did a search for "28", it would appear.
I then copied just the flag itself ("[See End Note 28]") without the associated linkage HTML to the back of the document, and placed the copy just in front of the paragraph that contains it. Neither of the two flags were found.
I then duplicated just the flags for end notes 27 and 29 which the search function had located. I placed the copies surrounding the copied flag for 29. The result was as follows in the text of the book:
[See End Note 27]
[See End Note 28]
[See End Note 29]
Although 27 and 29 were still being shown in their normal places, none of the above three inserted (test) flags was displayed by the search!
It seemed that the iBooks search goes through part of the book, but cannot take the whole book in one piece. It then continues, but leaves a gap that is not scanned per the search criteria. To test that theory, I removed the entire text of several chapters that did not contain any end notes. I then loaded this modified copy of the book into the iPad. When I ran a search using "End Note", all of the flags (including the special test flags) were displayed. The list included the "missing" "[See End Note 28]" that cannot be found if the all of the chapters have their text!
I shall be calling Apple in a few minutes to again attempt to get the apparent "bug" (aka design or coding flaw) removed such that it does not
impact the ability of the iPad to be a useful tool.

Not all movie studio signed up to the agreement with Apple to allow redownloading of movies, only those that did will have their movies available in the purchased section of iTunes.

Has anyone else had a problem with connection to iTunes thru the app download

I'm trying to download an app and I keep getting a message that they cant access itunes store, can anyone help me?

Hey Sherry,
On August 7th, there were multiple services that some users may have been unable to access. Apple worked quickly to resolve these issues. You can always check the status of Apple services from our System Status webpage:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

Has anyone else noticed some movies will no longer be on the iCloud?

This must have happened in the last day or so. I was planning on buying some movie, but now I'm not sure. What happened?

I noticed but I think it is a bug. Nearly every movie, no matter the studio, is no longer available in iTunes in the Cloud after purchaing.
I purchased the preorder of Prometheus and downloaded it tonight and it is available despite it saying it won't be on the description page.

Why are my microsoft office programs still not running on retina display? I just bought it today so it should have all the required updates. Please help.

My microsoft programs are so pixalated that its driving me crazy.

Office is not an Apple product. You best action is to ask in the Microsoft forums:
Office for Mac forums
Someone there may have a way to make it work, and it is ultimately MS's responsibility to make their software work on the hardware users they sell to

Since day light savings, events are not saving in my calendar. Has anyone else had this problem?, Since day light savings, events are not saving in my calendar. Has anyone else had this problem?

Since day light savings, events are not saving in my calendar. Has anyone else had this problem?, Since day light savings, events are not saving in my calendar. Has anyone else had this problem?

Greetings,
I have not heard of that issue although some people have reported events showing an hour earlier / later (though I haven't seen that personally).
Questions:
What version of the Mac OS are you running (Apple > About this Mac)?
Can you make an event and then it just disappears?
Are you using iCloud / MobileMe / Google / Yahoo / Some other server based calendar?
Try these in order:
Go to Apple Menu > System Preferences > Language & Text > Formats > Region. Region should be set to the country of your choice. Do not have it set to "Custom" as this can have unexpected results in the iCal window.
Go to Apple Menu > System Preferences > Date & Time and make sure the Date and Time are correct and that the correct Time Zone is selected.
If that doesn't resolve the issue:
1. First make an iCal backup: Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
2. Go to iCal > Quit iCal
3. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
--- NOTE: To get to "Home > Library" in Lion: Click anywhere on the desktop and then click on the "Go" menu at the top of the computer screen while holding down the "option" key on the keyboard. You will see "Library" in the menu.
4. Launch iCal and test.
If the issue persists:
1. Go to iCal > Quit iCal
2. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
--- NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
3. Launch iCal and test.
Hope that helps.

Has anyone else bought a refurbished mac, to still have all the apps belong to the old AppleID?

Similar Messages

Maybe you are looking for