Has anyone else got charged stupid amounts of money for not even purchasing anything or just me?
Has anyone else got charged stupid amounts of money for not even purchasing anything or just me?
Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ?
And did you have any auto-renewing subscriptions that were due : http://support.apple.com/kb/HT4098 ?
If you can't find what the charges are for, or you don't recognise them (and nobody has access to your account or devices and may have made them), then try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I am having trouble down loading a uv digital copy of a movie that i recently purchased. I keep getting error code (-50) has anyone else got this and how do you resolve it?
Hi,
Try the following steps:
1. Check windows updates.
2. Try the Microsoft Fix it in this kb to remove previous install completely:
http://support.microsoft.com/kb/2739501/en-us
3. Reboot.
4. Try installing again.
This seems helpful on the issue.
As always, thank you for your suggestion, Don:)
Regards,
Melon Chen
TechNet Community Support -
Has anyone else had a problem with obtaining funds for replacement hard drive?, I have had difficulties obtaining replies as the funds appear to have gone astray and Apple aren't prepared to give me their bank details so my bank can try and locate them?
Might thry this if you are in N. America. It is a escalated level of support:
Apple Customer Relations 1-800-767-2775 -
my battery on my iphone 4 will not charge unless the phone is turned off. Has anyone else had this problem?
Is this observed as the iPhone is plugged into a Computer or into an AC outlet; or both? In any case you should try a Reset of the iPhone by depressing the Sleep button and the Home button at the same time until the Apple logo appears then wait for the Reset to bring your iPhone back to the Lock-Screen.
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Has Anyone Else Got A "Non-Controllable Device" Easy Setup In FCE 4 ?
Well has anyone got a PAL "Non-Controllable Device" Easy Setup in FCE 4 ?
I am completely confused as over the past few months I have been fiddling with FCP and FCE.
I am sure I created this Easy Setup in FCP 6 and saved it to default position of HD>Library>Application Support>FCP System Support>Custom Settings.
Strangely it has appeared in FCE 4 ......... I'm sure it is mine because it has the wording, "... capturing via A/D Converter", which I am sure is my phrasing and not Apple's.
Other FCP Easy Setups I have made have not appeared in FCE - just this one.
Now here's something stranger ........ I have deleted the file from the Custom Settings folder but it still appears in both FCE and FCP !
Below are a couple of screenshots from FCE 4 :-
Can anyone explain this weird behaviour please ?Ian, heres my take on the way it works ...
When FCP/FCE loads up then any Custom Settings are loaded (and held in memory along with everything else) ... when you quit, those settings are written to the prefs file. From that point on they are there for good ie you can trash the Custom Setting but it will still be loaded from the prefs file at launch. Only when you delete the prefs file will the setting go (along with everything else). I'd file it under bug.
By the way, this is not new, its been like this since forever.
Cheers
Andy -
I am sick about the lack of ethicacy in business today. Everytime I turn, some merchant has giged my again. Apple's made know clear indication that there would be a billing for ITunes Match service - and I could not therefore authorize it. How many of you think Apple owes its customers for doing this - which they sould have and could haveknown to be wrong. itunes Match IS NOT EVEN LISTED AS A PRODUCT.
It is a subscription service you have to authorize payment before you can even use it. I am not certain but maybe if you have one click buy enabled you maybe, perhaps, accidentally bought it. Also you may want to check with anyone else in your household who may have decided to get it without your knowledge/approval.
I don't think apple is to blame in this instance and I think you need to figure out what you're doing with your account before you start lambasting a company that is rated highest in customer satisfaction year after year after year...
You should also take a look at this http://www.apple.com/itunes/itunes-match/ please note the GIANT BLUE BUTTON that reads "subscribe for 24.99 a year" oh yeah that's really tricky how they did that. They sure mislead you.
Now you're probably going "did i try that out last year and forget about it cause i didn't like it?" Perhaps cause itunes match SUCKED in iOS 6. It was AWESOME in iOS 5. Next thing you know a year goes by and poof your SUBSCRIPTION auto renews because you failed to cancel it. If you don't like the service and don't want it go to itunes, go to the store, open your account, and click manage subscriptions and remove itunes match.
And one last thing you elected to use a lot of big words but failed to discern the difference between "know" and "no"
giged my again. Apple's made know clear indication that there would be a billing for
Have a nice day. -
Has anyone else been charged 3 times by iTunes Store for one purchase?
I made a purchase last night on Apple TV only to find out that Apple iTunes charged me three times for it. Anyone else have this issue?
I suggest everyone that is purcashing from iTunes and Apple TV that you check your bank statement to make sure you aren't being charged TRIPLE for what you've bought.If you didn't click the buy button 3 times then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Since upgrade to iOS 7 playing my music from iPad via Bose has been to say the 'least' hazy,not got same problem with phone,has anyone out there come across same problem
The sound on my iPad was pretty bad for Siri after upgrading to iOS 7. I ended up restoring to factory settings which did the trick, but is a big step, especially if you've lots of content on your iPad.
However it may be worth trying a basic Reset where data remains as is. To do that hold down both the Sleep & Home buttons together until the Apple logo is displayed on screen.
Regards,
Steve -
Has anyone else got an oil slick problem on their screen?
I seem to have a problem with my screen, it seems to have an oil slick similar to what galaxy tabs have. Does anyone else have a similar problem and is it covered under the standard warranty for iPads?
I hadn't heard of this oil slick problem on the Galaxy Tab, but I just googled it and found some videos. If your iPad does that, it should be covered under the standard warranty, as long as it's not the result of you somehow misusing the device, dropping it, submerging it in water, etc. Take it to the nearest Apple store or authorized center.
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Has anyone else got permanent Hilton Hotel pins on their ios 7 maps?
I was excited to see how Maps have updated on ios 7, however, I've noticed that there are pins for local Hilton Hotels. I tried to remove them but there is no option to. Does anyone else have this problem or any other 'permanent' pins. I hope this isn't some sort of advertising scheme!!
Ok, turns out I just had to search for something first, then they disappear. Now I feel like an idiot...
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This is a big headache having the pentool respond this way. Does anyone else have this problem? I have also installed CC 2014 on my home computer and have the same problem. so it seems to be a problem with the program.
Hi Doug,
I'm sure I did not notice a difference in Esc key behavior simply because I have never tried to use the Esc key to stop the Pen Tool from picking up the current path.
I just tested with all these versions of Photoshop: 6.0, CS2, CS3, CS4, CS5, CS6, CC 14.x, and CC (2014) on my PC workstation running Windows 8.1.
Observations:
Photoshop versions 6.0, CS5, and CS6 DO terminate the creation of the current path at the current point upon pressing the Esc key. However, Photoshop versions CS2, CS3, CS4, CC 14.x, and CC (2014). do not terminate the creation of the path upon pressing Esc, and will continue the path with another pen click. Photoshop CC 14.x and CC (2014) may make it SEEM like the path creation is terminated because they hide the points, but the next click continues the path and causes all the points to reappear.
In every case holding the control key down (to temporarily choose the Direct Selection Tool) and clicking off the current path terminates the creation with an open path and allows the creation of another separate path.
No version closes the path (made the path into a closed shape) upon pressing Esc. The only way I know to close a path is to bring the cursor back to the starting point, watch for a little o to appear next to the cursor, then click the mouse.
With Photoshop 6.0, CS2, CS3, CS4, and CS5 the response of the Pen Tool was instantaneous. There was a definite slowdown / sluggishness in Photoshop CS6 and CC 14.x, which is now corrected in Photoshop CC (2014), which is again instantly responsive.
The only other thing I can think of regarding closing a path might be that when using the Pen Tool there are choices in the Options Bar about whether you're creating a shape or a path. Are you ensuring you have that set the same way as you have had it set in the past?
-Noel -
???
Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks.... -
Has anyone else got this photo problem on their 4s??
Hi everyone. So the problem is, when on camera mode, the thumbnail showing the last shot shows the last taken photo, but if I delete the last taken photo, it still shows it in the thumbnail? I've tried resetting but it still happens, and I'm not using iCloud. Is this a software glitch or is there something wrong with my phone?? Please help!
Are you using safari or Chrome that looks like a Chrome prompt to me and therefore would not be supported on the Apple Discussions board. If it is Chrome you may want to look into support here.
http://www.google.com/support/forum/p/Chrome?hl=en -
ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART. I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW. THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY. TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY. I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
dawnfromcabot wrote:
ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART. I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW. THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY. TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY. I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
Reading that is giving me a headache, how about normal type. -
I have been waiting for two days for an app to install on my iPad. Seems like something is stuck as it just keeps displaying "installing". Can not see where I can delete and start over and it's preventing me from updating or downloading any more games. Acts like a corrupt file or something. Can anyone help solve this problem? Thanks
Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....
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