Has anyone else had a problem launching GoToMyPC since Firefox 10.1 update?

Never had a problem accessing GoToMyPC before Sunday's 10.1 update push. EVER. Now I cannot access it via website or separate downloadable exe. Can't start it from website from IE or Chrome either.
'''Locking duplicate thread. [https://support.mozilla.org/en-US/questions/918983 Continue here.]'''

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have tried ALL the troubleshooting steps recommended and you still have the issue, then there's nothing else you can do.  Bring the phone in to Apple for evaluation and probable replacement.

Similar Messages

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    Every time I try to install an update for iTunes 11.0.2, I get an error message 103.  Has anyone else had this problem and found a way to fix this?

    I did it the .dmg way alone and has problems with itunes crashing. This is a better way to ensure that there is not anything left behind to cause issues.
    You need to backup your computer then uninstall I-tunes and reinstall itunes.
    Delete iTunes
    Deleting iTunes is not recommended unless you know what you’re doing.
    Launch Terminal from the UTILITIES within Applications
    Type the following commands:
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    Enter the Administrator password to confirm
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    Deleting the iTunes application will NOT delete the ITUNES or music, and any purchases bought through iTunes will still remain tied to the Apple ID used to originally buy them.
    You can download the newest version from Apple, and running their installer will bring iTunes back to life on your computer.
    http://www.apple.com/itunes/download/

  • Since day light savings, events are not saving in my calendar. Has anyone else had this problem?, Since day light savings, events are not saving in my calendar. Has anyone else had this problem?

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    Greetings,
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    Hey Allen,
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    Hello Arthur,
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  • HT201263 my phone is in recovery mode and wont restore.  instead i receive the error message 1604.  i have used alternative usb cables and am at a loss. has anyone else had this problem?

    Hi,
    my phone is in recovery mode and wont restore.  instead i receive the error message 1604.  i have used alternative usb cables and am at a loss. has anyone else had this problem?

    Hi there hstear93,
    You may find the information in the article below helpful.
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    http://support.apple.com/kb/ts3281
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  • After updating to 7.0.6 my iphone no longer shows in itunes. However it is recognised by my PC (windows 8) when click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date. Has anyone else had this problem?

    Hi guys. After updating to 7.0.6 my iphone 5s is no longer showing in itunes. Strangley it is recognised by my PC (windows 8) when I click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date, but this has made no difference. Has anyone else had this problem or does anyone have any advice? Thanks

    Device not detected in iTunes for Windows

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  • McAfee SiteAdvisor is no longer working with my Safari 8.0.  I never had trouble using it with Safari before this latest version.  Has anyone else had this problem?

    McAfee SiteAdvisor is no longer working with my Safari 8.0.  I never had trouble using it with Safari before this latest version.  Has anyone else had this problem?  I contacted McAfee support and they said nobody else is reporting this issue.

    Wow, life is certainly tough for you.
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    i no longer have video capability on my ipad mini after downloading ios7. has anyone else had this problem?

    Describe the problem. Won't show videos? Won't take videos? Or other?
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     Cheers, Tom

  • I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?

    I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?

    Thanks so much but none of that helped.  It was driving me crazy because it would back up another external drive.  I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
    Thank you for your help and replying to this.  Guess I made my own issue!

  • HT1430 my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol. my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

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    Glitchs like that sometimes happen
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    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      
    If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • I recently updated my iTunes to the new version. For some reason the titles and details of songs on the SONGS page do not appear, although the songs will play. Has anyone else had this problem? Every other page seems to be ok.

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    Did anyone ever suggest you reset your PRAM?
    http://docs.info.apple.com/article.html?artnum=2238
    Also might want to try resetting the SMC, although I
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    http://docs.info.apple.com/article.html?artnum=304123
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    Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
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  • My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?

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