Has anyone else had a problem with the screen cracking on the S5?
I have NOT dropped my phone, yet the screen cracked in two places. The LCD is fine. I called Verizon, who told me to call Samsung. I called Samsung, on Verizon's advice, and was told they are aware of the problem. I can send it back to Samsung and they will repair/replace the phone, but I will be without a phone for a minimum of 7-10 days after they receive it. This, to me is unacceptable. Anyone else face the same problem? I can go through insurance and pay 99.00 for something I did not do to replace the phone! If Verizon and Samsung are aware of this problem, I strongly feel that Verizon should replace my phone(not through insurance) and send it back to Samsung!
only $99, i thought it was closer to $175.
Similar Messages
-
I only have my IPhone5 for two months and am very upset that now they may need to give me a new phone and lose anything that may not have been recently backed up by the phone. Has anyone else had this problem? How did you reseolve it? Hard reboots did not help.
jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
Has anyone else had this problem with their screen?
This has happened to me twice, at random....................The background of the phone would go dark, and three bars approx 7 or 8 cm in width would appear running down the length of the phone.
Background was a dark gray, the three bars were a darker gray almost black.
I called into Verizon just now and spoke to a CS rep and they transferred me to technical support. They logged the problem, but I told them I didn't want to send my phone back, as they are on backorder already.
Please let me know if you have had ANY problems or issues with your screen. The lady in tech support said once Verizon has taken reports on any problem with -3- people, they send it onto Motorola for resolution.
Thank you !!!!!!SavannahsMommy wrote:
how long did your phone's screen stay looking like that? Mine was only maybe 30 seconds and it jumped right back to normal.
Will you please call Verizon and report the problem-they told me 2 more people and they would send to motorola for a fix.....
The only problem I'm having now is the battery, I knew the life would be short, but give me a break......I started using my Droid X at around noon off and on and it is 2:25 here est and the battery indicator is on yellow already !!
I installed the task killer but this is ridiculous.....
I guess I should exchnage it because of the screen problem-I just knew the phones were on backorder and I didn't want to give it up yet, LOL......maybe the battery is defective too? I do plan on buying an extended life battery to help out a bit.
I bought online also. I exchanged at the store. Surprised they still had some left My battery life seemed ok. But then again I didn't have it very long.. -
Has anyone else had a problem with connection to iTunes thru the app download
I'm trying to download an app and I keep getting a message that they cant access itunes store, can anyone help me?
Hey Sherry,
On August 7th, there were multiple services that some users may have been unable to access. Apple worked quickly to resolve these issues. You can always check the status of Apple services from our System Status webpage:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi. I have a OS X Yosemite Version 10.10.1 Mac Book Air, Processor 1.86 GHz Intel Core 2 Duo.
Has anyone else had a problem with the audio not keeping up with the video when switching to full screen on YouTube?
The video starts out fine, but if I click on the expand icon in the lower right corner of the screen the audio won't keep up.
Refreshing the page don't help at all. In fact, nothing seems to help once it starts.
I did not have this problem at all using Mavericks. The problem started after installing Yosemite.
Any way to fix it?only $99, i thought it was closer to $175.
-
has anyone else had a problem with data? after updating my phone to the new update, i have all this data, and keep getting notifications that my data is getting high. i never had this problem before.
fair enough. No need for any unnecessary posts either. You issue had been addressed ad nauseum already in this forum had you bothered to search this forum (as forum etiquette would dictate) before posting.
In any case, I hope that your problem was solved. -
My camera just recently went blurry. It was working just fine yesterday but then I went to use it today and the pictures are so fuzzy. Has anyone else had this problem with their iPhone 5?
1st... make sure nothing's covering/smudging the camera lens. then...
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove the Camera app from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Camera app from this list.
- Press the home button twice when done.
- Restart the Camera app
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
Has anyone else had a problem with their nano sim slot bending snapping or breaking when they put their sim in!? I have had to order a replacement and only had the phone 5hours!
Hannahjadepurnell wrote:
From giffgaff.
i Don't actually mean when you put it In the phone. I mean when you try to take the slot out of the phone with the pin. As soon as I pulled it out it bent.
That makes less sense as the sim tray a fairly stiff metal and should be pulled straight out once released. You didn't answer the question about where is was bought. Is is a real iPhone? -
Has anyone else had a problem with obtaining funds for replacement hard drive?, I have had difficulties obtaining replies as the funds appear to have gone astray and Apple aren't prepared to give me their bank details so my bank can try and locate them?
Might thry this if you are in N. America. It is a escalated level of support:
Apple Customer Relations 1-800-767-2775 -
Has anyone else had this problem with the iphone 4 dock and bumper?
I purchased an iphone 4 dock and bumper but when ever I sit the iphone in the dock with the bumper on it won't get a sufficient enough connection to charge so I have to take the bumper off in order for it to charge.
Has anyone else had this problem?Yes I am not impressed with that either. How can apple design such an accessory and then not have it compatable with another accessory of theirs!?
The same goes for the in-car charger also. It's a good job the iphone 4 is so good, otherwise it would have been a return to Blackberry for me! -
Has anyone else had a problem with downloading OSX Mountain Lion? It doesn't recognize my server!
I downloaded Mountain Lion on my MacBook and now it does not recognize my server. Has anyone else had this problem or know how to resolve it?
What a terrible coincidence, nick70! I can assure that most updates go smoothly. I'm sorry to hear that yours didn't. If you're unable to power your device back on, we may need to get a replacement device out to you. Please follow/DM me ( Chauncey_VZW ) with your contact information, and I'd be happy to resolve this for you! I look forward to hearing back from you.
ChaunceyM_VZW
Follow us on twitter @VZWSupport -
Last time I synced my ipod touch it ofered me an update for the pod that could take about an hour , I did it and now it doesnt search properly . When I used the Artist tab at the bottom of my ipod before it would find every single song on the ipod by that artist (ie it searched by TRACK Artist) . Now it only find the songs by any given artist that are on Albums by that Artist (ie it searches by ALBUM Artist) What that means is it wont find any song by any Artist on a Various Artist CD . HAS ANYNOE ELSE GOT THIS PROBLEM OR A SOLUTION?
Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
My iPhone 4 does not/will not power up once I have turned it off. When I try to charge it in the off position, the screen remains black and I only get continuous pinging tones. Has anyone had this problem? If so, what is the remedy?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
So on the order, it clearly states that I would receive an extra 1 GB of data for two years when I bought the new iPhone. I actually added two iPhone 6's to my account. And each order stated the promotional data. It did not automatically add when I activated the two new phones. I have made 4-5 phone calls to customer service and I now have .488 GB of promotional data on my account. I should have 2 GB...
Anyone else have this issue and how did you get it resolved?I was running into the same problem with my Mac. I could not open nor find an application that would open a .spdoc file extension. However, I went to my iPad and was able to open the file using the Scanner Pro app. I hope this helps.
-
I cant sign on to my main Itunes account so i try to authenticate by security question but its not a familiar one, its one that i have never used on anything but i go along and try every birthday in my huge family and nadda...so i try to go the way of the email authentication,this is where it gets a little more interesting...I send it off and it says ok go get it and i go and look and nothing. now i try this several different times and same thing but i have a reciept from 11/11/11 for music i purchased just 3 days earlier, but now its not working, so i try to get a reset on another account, another email address, still connected but not used and i send off the authentication and SLA-BAM...its right there in a spilt second. so whats the problem. I'm no expert, but theres something rotten in Denmark! I only got to get to where i actually got an email off to costumer support and that was a maze of redirects that really just confused the issue, AOL costumers call ! 800 BLAH BLAH to have the AOL overseas operator tell me I am an IDIOT for thinking AOL and ITUNES where in anyway connected likethat and i would have to contact Itunes support....I DID....THAT WHO TLD ME TO CALL YOU!!! Am i missing something...you cant make the best stuff in life up...the real shut is the funniest....I am sitting here just shaking my head...luckily I'm well balanced and basically a Whatever type but its baffling to me how some things can get so confusing by trying to make it user friendly. just have an american person at the end of a small pay line at the worst to talk to a living breathing being, instead of a computer that doesn't give you an option to just bypass and go to a person,no you have to try to reason with the machine to get what you want...lol i need some decaf, thanks A S C for a forum to vent, Keep Fighting The Good Fight! Cya
If you aren't receiving password reset emails and your security questions don't work, someone has hijacked your account.
This happened to me.
You need to use Expresslane to contact iTunes support to regain access to your account ASAP.
Maybe you are looking for
-
Bridge CS6 crashes with double-click, not with "open with"
Bridge cs6 keeps crashing whenever I double click on a file (jpg/psd/raw files). After reading on this forum I couldn't find anything that worked for me. The strange thing is, when I select a file right click open with photoshop CS6 (default) t
-
Using BETWEEN in Query in BI Publisher
I wanna use BETWEEN , to be used between 2 parameters as the following : AND TO_CHAR(T8.ATTRIB_13,'DD/MM/YYYY') BETWEEN NVL(:P_DAT,TO_CHAR(T8.ATTRIB_13,'DD/MM/YYYY')) AND NVL(:P_TO,TO_CHAR(T8.ATTRIB_13,'DD/MM/YYYY')) this statement does not give me a
-
How to add F1 help on a field for a screen program?
Dear all, Can you suggest the method / sample code to add F1 help text for a field on a screen program. what is the methodology to do this!!? Regards, Vj
-
Hi all At present ESS is up and running in EP 6.0. We are implementing Travel Management part alone in EP7.0 and planning to integrate with existing EP6.0. That is when a user logs in our EP 6.0 (ESS) we are planning to have an iView which navigates
-
hello, i want to insret 4745 xml documents in my table,i've done a program in java, so it will be inserting one after the other, and when it's the 302 documents , i've the error : ORA-01000: maximum open cursors exceeded what can i do? thanks