Has anyone else had an iPhone 5 that's only been dropped once accidentally and smashed the screen? Mine has done that and as I don't have mobile insurance it'll cost a fortune to replace it through Apple!!
Has anyone else had an iPhone 5 that's only been dropped once accidentally and smashed the screen? Mine has done that and as I don't have mobile insurance it'll cost a fortune to replace it through Apple!! I don't think the phone is fit for purpose as any other phone i've had has been dropped and been fine and surely they expect a mobile to be accidentally dropped at least once!!
Yeah, sad to hear of your accident:
If you dropped it on concrete- that is the hardest material and chance of damage goes up tremedously. Actually you are fortunate not to have mobile insurance because then you have to trust your insurance provider to provide you with a quality replacement or repair.
Apple is always spot-on you know what you're getting. They can always attempt to replace JUST the display on an iPhone 5 for $149 + tax is what I've heard them quote others. But they said it's $229 to replace your phone with another whole new iPhone 5. Get the AppleCare+ because two of these incidents will only cost you $49 + tax in the future!
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Has anyone else had problems since downloading latest update? My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?
As i've posted in this thread:
http://discussions.apple.com/thread.jspa?threadID=746408&tstart=30
I've tried everything others have suggested without any luck.
Now I'm stuck with a 300 bucks mp3 jalopy.
My big question here is :
why aren't we hearing from apple? why aren't they saying something like "yeah we messed things up but be patient. we are trying our best to fix it..." ?
I was thinking to buy the macbook pro but now I'm afraid of the day things will get messy with that too.
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If I create a contact from my call register it does not show up in my contacts on my Iphone but does show up in my icloud. Has anyone else had this happen?
Are you sure iCloud is turned on and that contacts is also turned on (Settings>iCloud) on the iPhone? Be sure the iPhone is not set to Airplane Mode.
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Since downloading OS X Yosemite I have been having issues with Netflix. Video slows down which causes the audio to go out of sync. Netflix plays ok on ipad which makes me think it's the software which is the issue. Has anyone else had this issue?
Try this:
Go to System Preferences - Bluetooth. Delete the keyboard from the list of devices by pressing the "-" button. Take the batteries out of the keyboard and reinsert them. In Bluetooth Preferences press the '+" button to add the new device. If the keyboard begins to pair, click the word "pair" and type in the passcode. Press return. The keyboard is now paired.
If the mouse is not pairing, try this: shut down the computer completely, unplug any USB mice, then turn off the power to the bluetooth mouse. ONce the computer starts up again, wait for the pop-up looking for a mouse. Turn on the power to the bluetooth mouse. It should work normally now. -
I installed the update but the "radio" option is not showing up in Music. Anyone else had this issue?
It is only available in the U.S right now. Are you in the U.S.?
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Hello all
I had my damaged unlocked iPhone 4 replaced by apple with a refirb model and am pretty sure they've issued me with a locked phone.
Has anyone else had this problem?
Is Apple aware that they are refirbing but not unlocking phones?
Cheers
TyIt is entirely possible that the human you spoke with at Apple simply made a mistake. You do realize that humans make mistakes, correct?
Take the device back to the store along with any documents you have stating it is or is supposed to be unlocked and let them clear it up.
This all assumes the device was unlocked by the carrier and not some shady website or local electronics store. -
So I got my iPhone 6 on the day it came out and it has been the most frustrating experience I've ever had with apple. I've had to factory reset my phone twice, probably about to be three times once i get home from work. The first time was trying to transfer my stuff from my old iPhone and right after it finished my iPhone 6 turned itself off then turned on to the boot up screen (the one with the apple logo) and then shut off then did the same thing. this forced my to factory reset my new iphone literally the day i got it. The next day i was trying to upload my music and basically the same thing happened again, forcing me to reset my phone for a second time. Just now (its been two weeks that I've owned my new phone)i tried to get on twitter and the app crashed then my phone reset itself and when it loaded to the unlock screen, instead of my background it was just a black screen with the time and the unlock slide. when i unlocked it, it went back to the normal background and the main screen. Because whenever i would turn off (not power off, but put it to sleep) the phone and turn it back on it would do the same thing. I decided to restart it (actually turn it completely off and then back on) and now it will show the boot up screen then turn off. I understand that there is the solution of factory resetting my iPhone, but 3 times in 2 weeks is pretty unacceptable, seeing as i had a 4s for almost 3 years and never once had to factory reset it and its also incredibly annoying to have to redownload all of my stuff. Has anyone else had this problem? is there anyway i can keep this from continuing to happen? is it a software issue or is it the phone itself that is messing up?
WiseJD, thank you for your suggestions. Well the first two restorations were the first and second day (9/19 and 9/20) that i had my 6 and both times i chose to restore is as new. since then there haven't been any issues until now. granted the first time my phone messed up was after i used the At&t transfer app which made me think it couldve been something that corrupted my device. the second time though started with me attempting to download music from the itunes store app on the phone. for whatever reason it would download but not but it wouldnt process and install the music. Then i tried to download it from my computer and thats when the second screw up occurred. that time i dont think it was an issue of my phone being corrupted because it was already acting strangely before i ever plugged it into my computer. This third time, i'm at work so i havent been able to do anything about it, i wasnt downloading anything and my phone was not hooked up to a computer, i simply tried to open twitter and then all this happened. and it has been a solid almost two weeks without incident which makes me think its my phone and not corrupt files. also looking at forums, not just these but other online, i haven't really seen anyone with the same problem which adds to my thought that its a problem with my phone.
Just to be clear, the first time this happened, the iphone would display the boot up screen then shut off then turn on and display the boot up screen, then shut of and kept going on like that until i put my iphone into recovery mode and factory reset it. the second time the iphone would display the boot up screen and then shut off, but wouldnt turn on unless i pressed the power button again. this third time is the same story. i dont know if this makes a difference or if its symptomatic of different problems but i figured it wouldnt hurt to explain in detail the issues that happened each separate time.
Also on a side note, i havent done anything like jailbreak it, mess with it download or any third party apps not on the app store. -
Has anyone else had terrible customer service trying to replace a lost or stolen phone under their warranty plan? How did you get a resolution or replacement phone?
Hello dpetrie,
A lost or stolen phone is definitely not fun! If this is the case then I'm sure that we have an option available for you. May I ask what model device did you lose? As tikibar1 mentioned, do you have insurance on the device? If so then please advise so we can share options with you.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport -
I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this problem??
Umm, what problem? What actually happens when you try to restore it in iTunes?
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Since downloading ios 6 my iPhone 4 will not play itunes when docked - plays ok when not on dock. Has anyone else had this problem?
At least I'm not the only one with the issue. I was looking it up so see if others had the same problem and found a bunch of posts about it. I'm assuming it's not the phone then, it's the software. Should I bring it to the Apple Store? Replacing the phone seems stupid, because the phone isn't really the problem. It's the software! Maybe the iOS 5.0.2 will fix it??? I don't really want to wait though, it's a pain. If a lot of people have this issue it should get Apple's attention. They need to do something to fix it, ASAP!
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Has anyone else had a problem with their nano sim slot bending snapping or breaking when they put their sim in!? I have had to order a replacement and only had the phone 5hours!
Hannahjadepurnell wrote:
From giffgaff.
i Don't actually mean when you put it In the phone. I mean when you try to take the slot out of the phone with the pin. As soon as I pulled it out it bent.
That makes less sense as the sim tray a fairly stiff metal and should be pulled straight out once released. You didn't answer the question about where is was bought. Is is a real iPhone? -
Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they appear OK
Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
I updated to itunes 11.1 in Windows 8 & now there isn't a device tab in the top right hand corner or the sidebar. When I ran diagnostics it didn't pick up my Ipad or Iphone. Has anyone else had this problem & does anyone know how to fix it?
I have restarted my computer, turned my devices off & then on again & reinstalled itunes & none of this has helped.I have the same problem. Emailed apple--no help
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My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?
Did you try to connect in recovery mode to restore your ipod? iPhone and iPod touch: Unable to restore
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Has anyone else had this problem with the iphone 4 dock and bumper?
I purchased an iphone 4 dock and bumper but when ever I sit the iphone in the dock with the bumper on it won't get a sufficient enough connection to charge so I have to take the bumper off in order for it to charge.
Has anyone else had this problem?Yes I am not impressed with that either. How can apple design such an accessory and then not have it compatable with another accessory of theirs!?
The same goes for the in-car charger also. It's a good job the iphone 4 is so good, otherwise it would have been a return to Blackberry for me!
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