Has anyone else had an issue with the "Adobe Software License Agreement" box coming up on their screen every time you try to use a product?

This is what comes up every time I use a Creative Cloud product. When I click on "Accept" nothing happens so I end up having to just click "Quit".

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Has anyone else had any issues with the latest update?

    I downloaded and installed the latest OS update and after a restart, I got a crash screen.  Called tech support and ended up reinstalling the OS.  After all this, I do the update again and get a message that the iTunes  update couldn't be found on the server.    Whassssssup?  Any ideas?

    Yes, they messed this up bigtime...
    http://reviews.cnet.com/8301-13727_7-57451440-263/thunderbolt-update-plaguing-ma cbook-pros-with-kernel-panics/

  • Has anyone else had a problem with the audio not keeping up with the video when switching to full screen on YouTube?

    Hi. I have a OS X Yosemite Version 10.10.1 Mac Book Air, Processor 1.86 GHz Intel Core 2 Duo.
    Has anyone else had a problem with the audio not keeping up with the video when switching to full screen on YouTube?
    The video starts out fine, but if I click on the expand icon in the lower right corner of the screen the audio won't keep up.
    Refreshing the page don't help at all. In fact, nothing seems to help once it starts.
    I did not have this problem at all using Mavericks. The problem started after installing Yosemite.
    Any way to fix it?

    only $99, i thought it was closer to $175.

  • Has anyone else had this problem with the iphone 4 dock and bumper?

    I purchased an iphone 4 dock and bumper but when ever I sit the iphone in the dock with the bumper on it won't get a sufficient enough connection to charge so I have to take the bumper off in order for it to charge.
    Has anyone else had this problem?

    Yes I am not impressed with that either. How can apple design such an accessory and then not have it compatable with another accessory of theirs!?
    The same goes for the in-car charger also. It's a good job the iphone 4 is so good, otherwise it would have been a return to Blackberry for me!

  • Has anyone else had any issues with their iPhone 5

    I had a problem with Siri this weekend.  Asked a question and got it answered, then asked another question and it was just "thinking" and didn't answer.  This morning I connected to iTunes and the screen went black except for time, service bar.  I had to shut it down and turn it back on.  And is it just me, or does the battery run down A LOT faster??

    Everyone else seems to be using their iPhone 5 devices trouble free   No, but seriously...the issue with the fast draining battery is probably your push notifications or the known problem with excessive data network usage.  Make sure you adjust your app settings to reduce push notification usage, and monitor your data usage to see if your phone is secretly downloading tons of data.  People are describing gigs worth of data over a few days.
    WiFi also drains batteries pretty fast.  If you don't need it, turn it off.
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  • Does anyone else (or has anyone else) had an issue with their wireless keyboard connecting via the Bluetooth?

    The first day I got it, it was fine. Then when I woke up the next day which was less than 12 hours after hooking it up, it wouldn't connect..it let me type a couple of characters to my password, but then literally stopped. My trackpad has yet to have any issues whatsoever. Even during the keyboard malfunctioning it's been fine. In order to get the keyboard to work, I have to log into the guest account, let it be discovered, then pair it. It as now happened on 4 different days, more times than that, though. I've only had it for just over a week. I don't think there's a problem with the computer just because the trackpad is fine. The keyboard blinks that little green light when it's having this issue, too. As you know, it's normally off. Today I tried to log in for the first time and it did the same thing as the first day. It let me type a few characters, then stopped and wouldn't connect. This time, though, when I went into the guest account to let it be discovered it wouldn't let me type the numeric code to pair it. I had to hold down my power button to restart it because I was logged in on another user and it wouldn't let me restart it the normal way without typing the admin username/password...which I obviously couldn't do seeing as how I didn't have a keyboard. Does anyone else think this is a faulty keyboard I need to return? Or is this unfortunately how it works...or what? Help please...
    I was at the Apple Store that week 5 times for a messed up phone that they replaced with a total of 4 replacement phones because of different issues the ones they gave me had and driving there that much almost made me say screw it to the iPhone...now I buy this very expensive iMac spending 2 grand and this happens....I'm so mad I am thinking of just returning it and giving up on Apple altogether which Idon't WANT to do...but with all I've dealt with in a 2 week period with the iPhone and now this...oh and I bought a $100 cell phone case I had to replace because it wasn't working correctly. So you see, I am beyond frustartee over Apple.....if anyone could help I'd greatly appreciate it. With all of my problems I've had, you'd think they want to do more than apologize for my inconvenience. Even the techs that helped me said it was ridiculous I've had so many issues and now I'm just adding to the list..

    Try this:
    Go to System Preferences - Bluetooth. Delete the keyboard from the list of devices by pressing the "-" button. Take the batteries out of the keyboard and reinsert them. In Bluetooth Preferences press the '+" button to add the new device. If the keyboard begins to pair, click the word "pair" and type in the passcode. Press return. The keyboard is now paired.
    If the mouse is not pairing, try this: shut down the computer completely, unplug any USB mice, then turn off the power to the bluetooth mouse.  ONce the computer starts up again, wait for the pop-up looking for a mouse.  Turn on the power to the bluetooth mouse.  It should work normally now.

  • Has anyone else had a problem with the Artist search buttons search peramiters changing after Apples latest ipod update ? I synced my ipod touch recently and it came up with a message saying a new update was available for the ipod but might take an hour .

    Last time I synced my ipod touch it ofered me an update for the pod that could take about an hour , I did it and now it doesnt search properly . When I used the Artist tab at the bottom of my ipod before it would find every single song on the ipod by that artist (ie it searched by TRACK Artist) . Now it only find the songs by any given artist that are on Albums by that Artist (ie it searches by ALBUM Artist) What that means is it wont find any song by any Artist on a Various Artist CD . HAS ANYNOE ELSE GOT THIS PROBLEM OR A SOLUTION?

    Hi AP_In_Surbiton,
    I am really sorry that you have had so much trouble getting your Caller ID up and going.  I'll be happy to help you out with this and get it working for you.
    Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
    Thx
    Craig
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
    td-p/30">Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Has anyone else had an issue with Suspension of devices vs Canceling of devices?

    Back in July I contacted customer service about canceling our service on our mobile hot spot (jetpack). The customer service representative told me to "go online and suspend the service, it will eventually cancel out". So that is what I did. Today I received a bill with $71.05 in charges for the "canceled" jetpack. I called into customer service, was transferred to Lisa, the customer service supervisor for the midwest call center and was told basically sorry, but we can't credit your account. We provided the service even though you did not use the service. I stated that I received no notification that service would resume and thought that the line would "cancel out" as I was told by the customer service representative back in July. So I asked to speak to Lisa's supervisor, she doesn't have one...really??? she answers to no one??? I inquire about cancelling my account all together effective immediately, and she could not tell me what the total charges would be...and she's the supervisor who answers to no one??? No wonder this company is going downhill....All I want is the $71.05 credited to my account since I was given misinformation. Am I asking too much????

    How would pulling a taped conversation of the customer consenting to suspend vs disconnect help them get their way at all? At some point a person has to accept personal responsibility for their choices. If he wanted it disconnected, he should have declined going online to suspend and had it disconnected.

  • Has anyone else had a problem with the screen cracking on the S5?

    I have NOT dropped my phone, yet the screen cracked in two places. The LCD is fine.  I called Verizon, who told me to call Samsung. I called Samsung, on Verizon's advice, and was told they are aware of the problem. I can send it back to Samsung and they will repair/replace the phone, but I will be without a phone for a minimum of 7-10 days after they receive it. This, to me is unacceptable. Anyone else face the same problem? I can go through insurance and pay 99.00 for something I did not do to replace the phone! If Verizon and Samsung are aware of this problem, I strongly feel that Verizon should replace my phone(not through insurance) and send it back to Samsung!

    only $99, i thought it was closer to $175.

  • HT1933 Has anyone else had a problem with the app " Storage War$" it costs £1.99 and doesn't work???

    Hi I have been having a problem with an app I have purchased, it cost £1.99 and does not match the description
    This was a waste of time and I am outraged that Apple have not checked the game after it's reviews. However I want to get my money back as I could buy a different app with the small sum of money. This app did not clearly state that it wasn't a game to play just to watch. A review quote " I want my money back worst app ever! Every button does the same thing home, shop, my items and the actions all take you to the auction. Plus it's the same 5 pictures over and over some worth 900 some 250 just buy 250 absolute joke of a game save your money people"there are 26 others like this how many is enough for you to take action. the only reason for this app purchase was because it was an impulse buy what if there is another 27 impulse buys and it then continues
    How can I try and get that app off the AppStore and get my money back as I have not been given a receipt yet ?

        What a terrible coincidence, nick70! I can assure that most updates go smoothly. I'm sorry to hear that yours didn't. If you're unable to power your device back on, we may need to get a replacement device out to you. Please follow/DM me ( Chauncey_VZW ) with your contact information, and I'd be happy to resolve this for you! I look forward to hearing back from you.
    ChaunceyM_VZW
    Follow us on twitter @VZWSupport

  • Recently loaded Firefox Update 3.6.15,message appeared saying the file is corrupt. This appears to have impacted our proxy server and ability to stream video from BBC I-player? Has anyone else had this issue with 3.6.15, if so how did you resolve it?

    Received upgrade notification for Mozilla to 3.6.15 which we undertook. The computer after completing this activity now cannot stream video through our proxy provider from BBC I-player, even though we have ensured we have the latest Flash Plug-in. The system was working perfectly prior to this event. Even if we delete and re-download the update, the file loads and then when asked to run, "File Corrupt message appears. Please advise or provide solution if possible. Thanks

    Received upgrade notification for Mozilla to 3.6.15 which we undertook. The computer after completing this activity now cannot stream video through our proxy provider from BBC I-player, even though we have ensured we have the latest Flash Plug-in. The system was working perfectly prior to this event. Even if we delete and re-download the update, the file loads and then when asked to run, "File Corrupt message appears. Please advise or provide solution if possible. Thanks

  • Has anyone else noticed an issue with the new mail icon on the lock screen?

    After updating to iOS 8 there is a new mail icon on the lock screen. When I slide it up I get this message:
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    After trying again and again I get the same message and I do not have the "other device" that it mentions. I'm not sure what is going on, does anyone have any ideas?

    Nope, have not seen this issue or have this issue myself.  Try going into Settings and toggling off that email account, toggle back on and then send a test email to yourself.  If it still persists, delete the email account and re-add and try again.

  • My new iPhone 5s will not let me type using the keyboard, has anyone else had this issue?

    My new iPhone 5s will not let me type using the keyboard, has anyone else had this issue?

    The iPhone 5, the Wall Charger, and the Lightning Cable are all covered by the 1 year Warranty. Make Genius reservation and take all 3 to Apple so the problem can be sorted and resolved.

  • Since downloading OS X Yosemite I have been having issues with Netflix. Video slows down which causes the audio to go out of sync. Netflix plays ok on ipad which makes me think it's the software which is the issue. Has anyone else had this issue?

    Since downloading OS X Yosemite I have been having issues with Netflix. Video slows down which causes the audio to go out of sync. Netflix plays ok on ipad which makes me think it's the software which is the issue. Has anyone else had this issue?

    Try this:
    Go to System Preferences - Bluetooth. Delete the keyboard from the list of devices by pressing the "-" button. Take the batteries out of the keyboard and reinsert them. In Bluetooth Preferences press the '+" button to add the new device. If the keyboard begins to pair, click the word "pair" and type in the passcode. Press return. The keyboard is now paired.
    If the mouse is not pairing, try this: shut down the computer completely, unplug any USB mice, then turn off the power to the bluetooth mouse.  ONce the computer starts up again, wait for the pop-up looking for a mouse.  Turn on the power to the bluetooth mouse.  It should work normally now.

  • HT1386 My iPhone 4S will not sync with the music I have selected in iTunes.  Has anyone else had this issue and what is the best way to fix it.

    My iPhone 4S will not sync with the music I have selected in iTunes.  Has anyone else had this issue and what is the best way to fix it.

    Hi,
    Setting up syncing
    Before setting up syncing you should download and install the latest version of iTunes. Wi-Fi syncing requires iTunes 10.5 or later and iOS 5 or later. You can change your sync options at any time. Each time you sync, content is synced between your iOS device and computer to reflect new, updated, or deleted content.
    USB syncing
    Open iTunes.
    Connect the iOS device to your computer using the included USB cable and select it in iTunes under Devices on the left-hand side. Some tabs may not appear if you do not have corresponding content in your library. For example if you do not have any podcasts in your library, the corresponding Podcast tab will not appear.
    Click Apply, in the lower-right corner of the screen, to sync.
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    Open iTunes
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    Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true: 
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    While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
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