Has anyone else had any issues with their iPhone 5
I had a problem with Siri this weekend. Asked a question and got it answered, then asked another question and it was just "thinking" and didn't answer. This morning I connected to iTunes and the screen went black except for time, service bar. I had to shut it down and turn it back on. And is it just me, or does the battery run down A LOT faster??
Everyone else seems to be using their iPhone 5 devices trouble free No, but seriously...the issue with the fast draining battery is probably your push notifications or the known problem with excessive data network usage. Make sure you adjust your app settings to reduce push notification usage, and monitor your data usage to see if your phone is secretly downloading tons of data. People are describing gigs worth of data over a few days.
WiFi also drains batteries pretty fast. If you don't need it, turn it off.
Sounds to me like Siri had a freakout that sapped the memory of the phone (some kind of memory leak/bad programming). The restart probably stopped whatever was stuck in a loop.
Similar Messages
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My camera just recently went blurry. It was working just fine yesterday but then I went to use it today and the pictures are so fuzzy. Has anyone else had this problem with their iPhone 5?
1st... make sure nothing's covering/smudging the camera lens. then...
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove the Camera app from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Camera app from this list.
- Press the home button twice when done.
- Restart the Camera app
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
The first day I got it, it was fine. Then when I woke up the next day which was less than 12 hours after hooking it up, it wouldn't connect..it let me type a couple of characters to my password, but then literally stopped. My trackpad has yet to have any issues whatsoever. Even during the keyboard malfunctioning it's been fine. In order to get the keyboard to work, I have to log into the guest account, let it be discovered, then pair it. It as now happened on 4 different days, more times than that, though. I've only had it for just over a week. I don't think there's a problem with the computer just because the trackpad is fine. The keyboard blinks that little green light when it's having this issue, too. As you know, it's normally off. Today I tried to log in for the first time and it did the same thing as the first day. It let me type a few characters, then stopped and wouldn't connect. This time, though, when I went into the guest account to let it be discovered it wouldn't let me type the numeric code to pair it. I had to hold down my power button to restart it because I was logged in on another user and it wouldn't let me restart it the normal way without typing the admin username/password...which I obviously couldn't do seeing as how I didn't have a keyboard. Does anyone else think this is a faulty keyboard I need to return? Or is this unfortunately how it works...or what? Help please...
I was at the Apple Store that week 5 times for a messed up phone that they replaced with a total of 4 replacement phones because of different issues the ones they gave me had and driving there that much almost made me say screw it to the iPhone...now I buy this very expensive iMac spending 2 grand and this happens....I'm so mad I am thinking of just returning it and giving up on Apple altogether which Idon't WANT to do...but with all I've dealt with in a 2 week period with the iPhone and now this...oh and I bought a $100 cell phone case I had to replace because it wasn't working correctly. So you see, I am beyond frustartee over Apple.....if anyone could help I'd greatly appreciate it. With all of my problems I've had, you'd think they want to do more than apologize for my inconvenience. Even the techs that helped me said it was ridiculous I've had so many issues and now I'm just adding to the list..Try this:
Go to System Preferences - Bluetooth. Delete the keyboard from the list of devices by pressing the "-" button. Take the batteries out of the keyboard and reinsert them. In Bluetooth Preferences press the '+" button to add the new device. If the keyboard begins to pair, click the word "pair" and type in the passcode. Press return. The keyboard is now paired.
If the mouse is not pairing, try this: shut down the computer completely, unplug any USB mice, then turn off the power to the bluetooth mouse. ONce the computer starts up again, wait for the pop-up looking for a mouse. Turn on the power to the bluetooth mouse. It should work normally now. -
Has anyone else had any problems with their phone over heating and shutting down?
I've had my phone for less a month and I've already had issues with my iphone 4. On several occassions it has overheated and shut down. On one occasion I put the phone in the side pocket of my purse where, I also had a charger for my camera. When I removed the phone, it was hot...not warm but hot! On another occasion I was at the movies and put the phone face down on my lap, at one point i touched the phone and again it was hot. When the movie was over, and I looked at the phone it had shut down....this has happened a few times more since then. I've also had problems with the phone shutting down on it's own. I took it to my local apple store and the representative looked at my phone and ran a diagnostic check for me. He said the everything on my phone looked normal and that my phone probably needs a "breaking in" period...to give it a couple of months...He really didn't tell me much more...I don't use my phone for more than the basics...calling, texting, and some mild app use...I don't understand how I can be having these problems when I've had my phone for less than a month...The rep tried selling my the Apple insurance. He told me that through ATT I only have 30 days, and I would be better off getting this insurance. I feel very dissastisfied with the service I got. I was done with my appointment within 10 mins, I don't think the representative took the time to listen to my concerns.
Thanks for your reply, but I guess whether this was a silly question is a matter of opinion. That is the whole purpose having these forums...so that people can post their questions, silly or not. Maybe you are an Apple expert or have "techy" knowledge, but I don't. So what may be silly or stupid for you, can be completely different for a novice apple consumer like me. If you must know, I did do my research, and I did do the basic trouble shooting.All to no avail. I took my phone to the apple store, had it diagnosed and was told some very inaccurate information. I ended up going back today, and got a second opinion. This person actually took the time to talk to me and to better explain Applecare and my warranty. She also told me that there is no such thing as a "break in" period, and when there is a shutting down issue, even after a "restore" that it was better to get it replaced. Which is what she did. She replaced my phone. Obviously, the first person, by his own admission, was too tired and ready to go home to actually take the time to explain and offer other options...
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Has anyone else had any issues with the latest update?
I downloaded and installed the latest OS update and after a restart, I got a crash screen. Called tech support and ended up reinstalling the OS. After all this, I do the update again and get a message that the iTunes update couldn't be found on the server. Whassssssup? Any ideas?
Yes, they messed this up bigtime...
http://reviews.cnet.com/8301-13727_7-57451440-263/thunderbolt-update-plaguing-ma cbook-pros-with-kernel-panics/ -
Has anyone else had a problem with their nano sim slot bending snapping or breaking when they put their sim in!? I have had to order a replacement and only had the phone 5hours!
Hannahjadepurnell wrote:
From giffgaff.
i Don't actually mean when you put it In the phone. I mean when you try to take the slot out of the phone with the pin. As soon as I pulled it out it bent.
That makes less sense as the sim tray a fairly stiff metal and should be pulled straight out once released. You didn't answer the question about where is was bought. Is is a real iPhone? -
Has anyone ever had a problem with their iphone 4 not syncing and/or writing a backup file?
Has anyone ever had a problem with their iphone 4 not syncing and/or writing a backup file? Itunes locks up when i attempt a sync as well as when I transfer my purchases from my phone to Itunes. I'm running Itunes 10.4.1 on iOS 4.3.5. All of this is running on an 8 year old hp pavillian laptop running XP Pro that is fully updated. Could my phone have a bug or a hardware problem. Are there any known problems with iOS 4.3.5? Pretty frustrating problem so I'm hoping that someone has heard of this and can offer some suggestions on a solution. Thanks a bunch.
Did you used to have service and now suddenly you don't?
This happened to me a few years back, and several other iPhone users in my neighborhood, and after a while on the phone with AT&T they figured out that a technician had recently adjusted the receiver/sender on the tower and it was slightly off. They sent them back up and I actually had a better signal after than I did before it went out.
I would call AT&T and explain the issue you are having and see if they can fix it.
If you never had service there then like wjosten said it's probably just a bad zone.
Hope you get it sussed out.
-PM -
I only have my IPhone5 for two months and am very upset that now they may need to give me a new phone and lose anything that may not have been recently backed up by the phone. Has anyone else had this problem? How did you reseolve it? Hard reboots did not help.
jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
Has anyone else had this problem with the iphone 4 dock and bumper?
I purchased an iphone 4 dock and bumper but when ever I sit the iphone in the dock with the bumper on it won't get a sufficient enough connection to charge so I have to take the bumper off in order for it to charge.
Has anyone else had this problem?Yes I am not impressed with that either. How can apple design such an accessory and then not have it compatable with another accessory of theirs!?
The same goes for the in-car charger also. It's a good job the iphone 4 is so good, otherwise it would have been a return to Blackberry for me! -
Has anyone else had this problem with their screen?
This has happened to me twice, at random....................The background of the phone would go dark, and three bars approx 7 or 8 cm in width would appear running down the length of the phone.
Background was a dark gray, the three bars were a darker gray almost black.
I called into Verizon just now and spoke to a CS rep and they transferred me to technical support. They logged the problem, but I told them I didn't want to send my phone back, as they are on backorder already.
Please let me know if you have had ANY problems or issues with your screen. The lady in tech support said once Verizon has taken reports on any problem with -3- people, they send it onto Motorola for resolution.
Thank you !!!!!!SavannahsMommy wrote:
how long did your phone's screen stay looking like that? Mine was only maybe 30 seconds and it jumped right back to normal.
Will you please call Verizon and report the problem-they told me 2 more people and they would send to motorola for a fix.....
The only problem I'm having now is the battery, I knew the life would be short, but give me a break......I started using my Droid X at around noon off and on and it is 2:25 here est and the battery indicator is on yellow already !!
I installed the task killer but this is ridiculous.....
I guess I should exchnage it because of the screen problem-I just knew the phones were on backorder and I didn't want to give it up yet, LOL......maybe the battery is defective too? I do plan on buying an extended life battery to help out a bit.
I bought online also. I exchanged at the store. Surprised they still had some left My battery life seemed ok. But then again I didn't have it very long.. -
This is what comes up every time I use a Creative Cloud product. When I click on "Accept" nothing happens so I end up having to just click "Quit".
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Has anyone else had an issue with Suspension of devices vs Canceling of devices?
Back in July I contacted customer service about canceling our service on our mobile hot spot (jetpack). The customer service representative told me to "go online and suspend the service, it will eventually cancel out". So that is what I did. Today I received a bill with $71.05 in charges for the "canceled" jetpack. I called into customer service, was transferred to Lisa, the customer service supervisor for the midwest call center and was told basically sorry, but we can't credit your account. We provided the service even though you did not use the service. I stated that I received no notification that service would resume and thought that the line would "cancel out" as I was told by the customer service representative back in July. So I asked to speak to Lisa's supervisor, she doesn't have one...really??? she answers to no one??? I inquire about cancelling my account all together effective immediately, and she could not tell me what the total charges would be...and she's the supervisor who answers to no one??? No wonder this company is going downhill....All I want is the $71.05 credited to my account since I was given misinformation. Am I asking too much????
How would pulling a taped conversation of the customer consenting to suspend vs disconnect help them get their way at all? At some point a person has to accept personal responsibility for their choices. If he wanted it disconnected, he should have declined going online to suspend and had it disconnected.
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Received upgrade notification for Mozilla to 3.6.15 which we undertook. The computer after completing this activity now cannot stream video through our proxy provider from BBC I-player, even though we have ensured we have the latest Flash Plug-in. The system was working perfectly prior to this event. Even if we delete and re-download the update, the file loads and then when asked to run, "File Corrupt message appears. Please advise or provide solution if possible. Thanks
Received upgrade notification for Mozilla to 3.6.15 which we undertook. The computer after completing this activity now cannot stream video through our proxy provider from BBC I-player, even though we have ensured we have the latest Flash Plug-in. The system was working perfectly prior to this event. Even if we delete and re-download the update, the file loads and then when asked to run, "File Corrupt message appears. Please advise or provide solution if possible. Thanks
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My new iPhone 5s will not let me type using the keyboard, has anyone else had this issue?
My new iPhone 5s will not let me type using the keyboard, has anyone else had this issue?
The iPhone 5, the Wall Charger, and the Lightning Cable are all covered by the 1 year Warranty. Make Genius reservation and take all 3 to Apple so the problem can be sorted and resolved.
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Since downloading OS X Yosemite I have been having issues with Netflix. Video slows down which causes the audio to go out of sync. Netflix plays ok on ipad which makes me think it's the software which is the issue. Has anyone else had this issue?
Try this:
Go to System Preferences - Bluetooth. Delete the keyboard from the list of devices by pressing the "-" button. Take the batteries out of the keyboard and reinsert them. In Bluetooth Preferences press the '+" button to add the new device. If the keyboard begins to pair, click the word "pair" and type in the passcode. Press return. The keyboard is now paired.
If the mouse is not pairing, try this: shut down the computer completely, unplug any USB mice, then turn off the power to the bluetooth mouse. ONce the computer starts up again, wait for the pop-up looking for a mouse. Turn on the power to the bluetooth mouse. It should work normally now.
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