Has anyone else had experience of BT completely ig...

some days I spend hours on the phone with someone in india who denies I am a customer I read the customer number -- again and again -- I read my address postcode all my details they will keep asking keep denying -- THEY DON'T WANT TO DEAL WITH YOU they promise to get back to you they don't they promise to fix a problem THEY DON'T they LIE TO YOU ALL THE TIME your only recourse is to talk to the regulator OFCOM I have dealt with much telecom & I find that BT has a monopoly on speed in rural areas there speeds are minimal -- I after a year of **bleep** where my business was almost ruined by being ripped off sold contracts I did not order by BT business have now paid £300 since november for **bleep** broadband -- NO SERVICE I am drafting a letter my fifth in one year to the regulator OFCOM as we speak I am absolutely disgusted you cannot get anywhere until you EMBARASS BT INTO ACTION they don't care about progress they don't care about people's business WHAT THE **bleep** IS GOING ON?? UK telegraph reports that broadband UK is now a £200bn a year industry -- with 3rd world infastructure they get away with this because british people are so nice its CRIMINAL WHAT THEY ARE DOING why am I here all the time complaining -- why do I have to go through this??? IT'S 2010 & I am stuck with dialup speeds -- it has taken me 10 MINUTES to get online to draft this complaint again maybe BT likes it that way
Solved!
Go to Solution.

completely ignored when I phone up -- lied to -- passed on
this has gone on for TWELVE MONTHS -- I am sick of it
DO I HAVE TO TAKE BT TO COURT OVER A SIMPLE CUSTOMER SERVICE ISSUE -- AGAIN?
DO I HAVE TO COMPLAIN TO OFCOM FOR THE FIFTH TIME IN TWELVE MONTHS UNTIL I AM DEALT WITH?
THERE IS NO CHOICE IN THE MARKET -- BT IS A MONOPOLY -- I HAVE PAID £300 SINCE NOVEMBER -- THE MAXIMAL -- TO BE PUT INTO THIS **bleep** AGAIN
ABSOLOLUTELY DISGUSTING

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Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

I smashed my IPAD glass and after having it repaired I am no longer able to access wifi unless I am right next to my router. Has anyone else had this experience and what is solution?

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Hey Lewis1306,
Thanks for the question, and congrats on the new iPhone 5s!
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http://support.apple.com/kb/HT5883
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Follow us on Twitter @VZWSupport

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Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Has anyone else had experience of BT completely ig...

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