Has anyone else had problems with there iTunes account? I have downloaded numerous ringtones

i have downlloaded numerous ringtones from iTunes and then they disappear within hours.
I Have sunk my phone into iTunes library on my desktop and it still allows them to vanish. I have the iPhone 6 and I have reported numerous problems and they re download but then disappear again. I went to Apple store and they see my phone is having a software issue but said to call apple for a refund, to rebuy my purchases. Is anyone else having problems ?

I have also experienced this. I've downloaded the 'No Surprises' ringtone by Radiohead three times and every time I get charged for the ringtone by iTunes and every time it disappears after a while. This is really strange... I haven't talked to anyone at Apple about this, but I checked these forums out just now and, it seems, I'm not the only one with this problem.
I'm using my brand new iPhone 6 Plus with iOS 8.1.1 and I'm thinking it's a software-related problem too...

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I have also experienced this. I've downloaded the 'No Surprises' ringtone by Radiohead three times and every time I get charged for the ringtone by iTunes and every time it disappears after a while. This is really strange... I haven't talked to anyone at Apple about this, but I checked these forums out just now and, it seems, I'm not the only one with this problem.
I'm using my brand new iPhone 6 Plus with iOS 8.1.1 and I'm thinking it's a software-related problem too...

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I have also experienced this. I've downloaded the 'No Surprises' ringtone by Radiohead three times and every time I get charged for the ringtone by iTunes and every time it disappears after a while. This is really strange... I haven't talked to anyone at Apple about this, but I checked these forums out just now and, it seems, I'm not the only one with this problem.
I'm using my brand new iPhone 6 Plus with iOS 8.1.1 and I'm thinking it's a software-related problem too...

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Has anyone else had problems with there iTunes account? I have downloaded numerous ringtones

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