Has anyone else had terrible customer service trying to replace a lost or stolen phone through Verizon?
Has anyone else had terrible customer service trying to replace a lost or stolen phone under their warranty plan? How did you get a resolution or replacement phone?
Hello dpetrie,
A lost or stolen phone is definitely not fun! If this is the case then I'm sure that we have an option available for you. May I ask what model device did you lose? As tikibar1 mentioned, do you have insurance on the device? If so then please advise so we can share options with you.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport
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I have had my IPhone 5 for one week and just installed it in a life proof case. After installing it in the case I started getting a loud feedback squeal while talking on the phone. There was no squeal when the phone was not in the case so I suspect the case is causing the reaction. I work in construction so this case is a must to keep the phone safe. Has anyone else had this issue or is there a solution so that my phone can remain in the case?
I have the same problem, guess i'll try it without the case and see.
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in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me Tried "report a problem" and directed to this site."
Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Hi guys. After updating to 7.0.6 my iphone 5s is no longer showing in itunes. Strangley it is recognised by my PC (windows 8) when I click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date, but this has made no difference. Has anyone else had this problem or does anyone have any advice? Thanks
Device not detected in iTunes for Windows
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has anyone else had the problem with getting your iphone to sync? i can't get any of my newly downloaded music to sync to my phone from my itunes and i tried to delete all my music and it won't even sync to do that. i dont know what to do.
try a new/fresh apple brand cable and make sure it is the only usb cable in use. this worked for me, i noticed i had no problem with a lighting cable. i did a restore from scratch and from backup and it did not help me...and if you cant sync than you wont be able to get anything but apps back after the restore
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I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
I am trying to use firefox as the web lauch for citrix ica client but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?
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http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
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I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks.... -
I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this problem??
Umm, what problem? What actually happens when you try to restore it in iTunes?
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many thanks
yvonneIf you aren't receiving password reset emails and your security questions don't work, someone has hijacked your account.
This happened to me.
You need to use Expresslane to contact iTunes support to regain access to your account ASAP. -
When trying to edit a text message on my iphone5 the edit bubble will pop up but it is non responsive for about thirty seconds before it will respond to the key functions. It just lags behind. Has anyone else had this problem and if so is there a fix?
I rarely record automation, and when I do I never do a second pass (usually hand draw automation in) but I have had problems with Logic 7 no longer playing back automation. I've been told its fixed in Logic 8, but in the mean time here is a work around.
Select the region where the automation is (if there is no region, create one using the pencil tool and expand it to cover all automation) and go OPTIONS menu -> TRACK AUTOMATION -> "Move current track data to region data." Now everything should play back as expected. If you want to edit the data, simply select "move current region data to track data" and edit away.
For some reason, Logic 7 will sometimes stop reading track automation data, but I have yet to have it stop reading region automation. This is a bug, and according to other users, has been fixed in Logic 8. Hope this helps until we eventually upgrade -
Has anyone else had trouble trying to purchase adobe export pdf?
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Hi markspil,
I'm sorry that you're having trouble purchasing your subscription. Please try this:
Clear the browser cache and try again.
Try a different browser (see System requirements | Acrobat.com for a list of supported web browsers).
Please let us know how it goes.
Best,
Sara -
HT201386 Trying to migrate iPhoto broke Photos. Has anyone else had this problem?
Trying to migrate iPhoto did not work and also broke Photos. Has anyone else had this problem?
I finally fixed the problem using a slightly different process.
I turned off in settings my photostream, icloud photo sharing and summarize.
I turned the iPhone off and then back on
I opened Photos App and killed it with the multitasker
Then I went back in settings and turned back on my photostream, icloud photo sharing and summarize.
When I reopened the Photos app I have noticed that was not crashing instantly and few seconds later the iPhoto migration signal (finally) came back.
I just waited the transfer to finish and the photos app is now working.
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my ipad will not turn on after using it earlier today has anyone else had this problem?
If you have juice left in the battery, Reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (hold past the swipe to shut down bar) until the Apple Logo appears, then let go of both buttons and your iPad will restart. It's safe and you won't lose any data.
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Has anyone else had this problem on defective power adapters?
I just finished talking to customer care about the third defective power adapter for my powerbook G4. He just did not care. Had attitude of why are you bothering me?
I saw an old post on the board some time ago, some fellow had gone through 8 power adapters and apple just kept sending him defective ones.
Has anyone else had this problem with defective power adapters that just turn off, and or rude customer service people?.
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Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they appear OK
Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
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