Has anyone else had trouble with their photo app? everytime I try to edit a picture my phone restarts.

has anyone else had trouble with their photo app? everytime I try to edit a picture my phone restarts.

You have to go into your Gmail account settings.
Then Security.
Then turn ON 2-Step Verification
Follow the instructions to link a cell phone to your google account. They will text you a secondary code and once you've entered that your 2-step verification will be set up.
Then you should have the option on the bottom of the page to add a device. Call it apple tv and then it will generate a secondary code specifically for your Apple TV.
On the Apple TV itself, ultimately I think you have to enter just the first part of your e-mail address (before the @gmail.com) as your Youtube login username.
Then you should enter your gmail account password.
Apple TV will tell you it is incorrect.
Then, retry and enter the long secondary password that google generated for the apple tv.
That should do it.

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HT1338 has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

Have you tried calling Apple tech support?
http://www.apple.com/contact/

Has anyone else had problem with their speaker on a macbook pro when on the internet?

has anyone else had a problem with their speaker while on the internet like youtube on a macbook pro?

Please make a Genius Appointment and take it in for service. It's under warranty.

New iMac user. My mouse doesn't seem to work properly on websites. I just want to be able to click and have it do whatever I've clicked on automatically, for example "print" or "open link". Has anyone else had problems with their mouse?

Has anyone else had problems getting used to their mouse and how the clicks work or don't work on the internet? I click and it doesn't automatically do what I click on. So frustrating!

Hi ndearborn0273!
This is most likely just a settings issue with your mouse that you are able to change through the System Preferences. I have an article for you that can help you set this back to default, and that article can be found right here:
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
Specifically, you will want to pay close attention to this section of that article:
Customize your mouse
The Mouse preferences pane looks different depending on what kind of mouse you use. These settings let you set the sensitivity of the mouse to control how fast the pointer moves across your screen when you move your mouse, and adjust for your double-click reflexes. Other controls may be available, depending on the type of mouse you're using.
Open System Preferences.
Choose View > Mouse, or simply click Mouse.
To control how fast the pointer (cursor) moves across your screen when you move the mouse, click Point & Click and use the Tracking slider to adjust speed.
If Double-Click Speed appears, you can use the Double-Click slider to adjust speed.
If your mouse has a scroll wheel, you can use the Scrolling slider to adjust speed.
To change gesture settings, click the More Gestures tab. You can enable and disable gestures for swipe and Mission Control.
Judging by your post, I believe your secondary click setting is set to use the left side of the mouse. The default set up for a former Windows user to be most comfortable would be having the secondary click set to the right side of the mouse, as is shown in the picture I have inserted above. Note that these settings will be explained by the little video on the right hand side of this window as you hover over the description of the action on the left hand side.
Thanks for using the Apple Support Communities!
Cheers,
Braden

Has anyone else had trouble with apps not updating when you update through the app store?

I'm having trouble with GSN Games app not updating, even though the app store says that it's the most updated version. Has anyone else experienced this? My mother's app updated just fine with all the new features and games within the app, but mine didn't update the same. We both have ipad2 running on ios 7.0.06. I can't figure this out. New games were added to the app that I'd like to play, but can't because of this.
Any suggestions before I contact the app developer?
Thanks so much for you help.

I frequently get my connection is to slow for play.
Tap Settings / General / Reset / Reset Network Settings.
Restart your iPhone.
Try again.

Has anyone else had trouble with there front facing camera on Ipad with Retina display since last update?

Since the most recent update for IOS 7.1.1 my front facing camera has not been working and the tech people say it is a hardware issue. Anyone else out there have the same issue?

RobertDHarding wrote:
At this point you probably think the errors are SyncPX's fault.
And you would be right.
I started by taking the fault up with SyncPX's developer, Qdea. One other user had noted a fault similar to (2). Qdea maintain that there's nothing wrong with their code, and blame Apple's disc drivers.
What steps can I take to pin this down further? All advice and comments will be gratefully received..
Dump Qdea for someone who knows how to write Mac software.
1. Qdea displays the following logo: . This is a pre-MacOS X logo.
2. Qdea displays the following review:
MacFixit had a good reputation, if you are old enough to remember when it used to exist.
3. Qdea provides download links to SynchronizeX and version in French, German, and Japanese. Apparently they don't know that Mac software can be localized into a single executable.
I'm sure there are any number of similar utilities available, all of them cheaper than SynchronizeX's $99.99 price.

Has anyone else had trouble with the iphone 5 touch screen?

So this happened within the last week. I bought my iPhone 5 brand new, its been perfect up until i clicked on my email icon at the bottom and it opened the calendar that is at the top of the screen. Also, when typing in imessage it clicked edit by itself, as if i wanted to delete text messages. Also, if you press your finger down on one spot on the screen and don't move, the screen shakes until it randomly decides to click something. I just want to know if anyone else has had this problem, if so did you restore it or just take it to apple? Also, If i restart it or do a hard reset it works fine for a bit then randomly decides to go crazy.
If someone could help me out,Thanks! Its driving me nuts.

Hi llaudermith11,
If you are having erratic behaviour with the touch screen on your iPhone 5, you may want to take a look at the troubleshooting steps outlined in the following article:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Cheers,
- Brenden

Has anyone else had issues with their Mac running slowly after installing Mavericks?

Ever since I installed Mavericks, my MacBook is running waaaaay slower. One of my favorite things about Macs has always been how fast they boot up, but ever since Mavericks, mine takes forever. A lot of programs like GarageBand and Premiere Pro are also running really slowly. They used to work great. Anyone else having this same issue?

The first thing to do is ensure you have adequate backups, because what you describe can be a symptom of impending disk failure.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting. There are four separate parts to it; read everything first.
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Read about it here. It contains a link to download EtreCheck. Don't download it from anywhere else (such as may be found by following the results of an Internet search).
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.

TS3899 Has anyone else had issues with the mail app after downloading the 6.1.2 update on their iphone 5?

After downloading the 6.1.2 update on my iphone 5, the mail app won't even open, nor will the mail settings in the settings section. Has any one else had this problem, if so is there a way to fix it?

I've updated two iPhone 3GS to iOS6.1.2. Both no longer work with Hotmail. Tried deleting account followed by a reset. Both still stuck trying to verify account for about 5mins before failing to verify account information. Giving up at this point as I cannot bill Apple for the hours spent so far trying to fix this. Lately I'm spending more and more time resolving issues with Apple software iOS and OSX ML. Apple's reputation is falling rapidly. Such a pity.
Moved to Safari trying to log in over a web browser. That failed as well. Cleared the cache and cookies followed by a reset. Enabled accept cookies to Always and then was able to log in to hotmail and see emails through Safari.
I realise that 3GS is relatively older technology but iOS 6 has not been good to this platform. Everything runs slower than before and there are bugs I'm seeing that are not in the public domain. It's not a hardware fault as my wife's phone is behaving the same way. She's not too pleased either IMHO.
These issues are not happening on Ipad after applying the same update.

Has anyone else had trouble connecting their YouTube account to the Apple TV?

My YouTube account is connected to my Gmail account. I never set up a second YouTube account with a username, etc. When I try to log in to the AppleTV YouTube app, it says "this type of account cannot be used." I'm not sure what the issue is. Can anyone help?

You have to go into your Gmail account settings.
Then Security.
Then turn ON 2-Step Verification
Follow the instructions to link a cell phone to your google account. They will text you a secondary code and once you've entered that your 2-step verification will be set up.
Then you should have the option on the bottom of the page to add a device. Call it apple tv and then it will generate a secondary code specifically for your Apple TV.
On the Apple TV itself, ultimately I think you have to enter just the first part of your e-mail address (before the @gmail.com) as your Youtube login username.
Then you should enter your gmail account password.
Apple TV will tell you it is incorrect.
Then, retry and enter the long secondary password that google generated for the apple tv.
That should do it.

HT1665 has anyone else having trouble with their iPad mini and iPhone usb cords? we have 3 mini's in the house and 1 iPhone we don't let the kids plug the iPads in and my wife takes great care charging her iPhone. and still all the usb cords break at the

ok this is getting a little ridiculous we have 3 ipad mini's and 1 iphone in our household and everyone of the usb cords breaks at the plug that goes into the devices. The latest is my wifes iphone cord and the phone is only 3 weeks old. what gives apple? Never had a problem with the older style cords. Bad thing is they charge a small fortune fo these cords.

I have three non-working cords as well. The cable is so flimsy at the connector. If enough people complain then maybe Apple will try creating a better product! They should issue some credit or send customers a new cord.

Has anyone else had troubles with the charger on the device breaking?

^^

What do you mean by "charger" The cable?
Yes both the older 30-pin connector and the new, small Lightning cable can fail. The older cable sometime have problems with the contacts. The newer cable includes electronics that can fail and some can fail by abuse.

Has anyone else had problems with their macbook freezing with the new OS Lion?

Mine kept freezing in iPhoto and had to turn computer off?

Without proper system information nobody can tell you anything. there could be any number of reasons why the download gets corrupted from virus scanners accessing the files and damaging them to your harddrive being damaged or fragmented to a bad network connection already corrupting it... Check al lthat stuff, turn off the pertinent components, clean up your drive.
Keeping your Harddrive in Shape
Mylenium

Has anyone else had problems with their RAW editing window?

I'm having real problems with my RAW editing window (the one that automaticaly pops up when you open a raw file). I've opened several images, but when I click on the different thumbnails on the left hand side the large preview image in the center doesn't change. Obviously I need to be able to see this to make the required changes.
Any ideas/help you be greatly appreciated!!!

Hi Kate,
I haven't yet been able to replicate your problem. Will you please describe your workflow? Are you simply selecting multiple files from your computer and double clicking to automatically open in Camera RAW?
Also curious, with all of your images open in the RAW editing window, what happens when you use the arrows near the bottom right? Does your image change?
Cheers,
Michael

Anyone else having trouble with their iPad disconnecting from wifi since 6.0.1 update

Anyone else having trouble with their iPad dropping wifi about once a week since 6.0.1 update?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Has anyone else had trouble with their photo app? everytime I try to edit a picture my phone restarts.

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