Has anyone else had Windows Explorer or MS Office products crash with the eLearning suite installed?

I'm running Captivate 6.0.1. I frequently experience Microsoft Windows Explorer crashing or any of the MS Office products crashing as well (Word, Office, etc). Our office is running Windows 7. I'm the only person in our 250+ employee organization who experiences this problem but I'm also the only one with Adobe eLearning Suite Installed. Our I.T. dept has even rebuilt my machine from a clean install and the problem is still there. I'm not sure if it's Adobe related but that's what I suspect is the problem. Any one have any ideas or has this happened to anyone else? Thanks. BTW, there are 2 other staff here that have Captivate installed but not the full e-learning suite and they don't have this problem.

Hi There,
Welcome to Adobe Forums.
There is no such known issue that eLearning Suite installation is crashing MS Office or other Microsoft products.
Please try this:
1) If you are connected in a domain then first logon to a local admin account or in the built in administrator account.
2) Disable the third party services and startup items on the computer as per http://support.microsoft.com/kb/929135 and after restarting the computer install eLearning Suite.
3) If eLearning Suite and MS Office or other Microsoft products work fine together then enable the services and startup items and restart the computer. Check again.
Please let me know if that helps.
Also let me know if you have anyother Adobe product installed in the computer.
Thanks
Vikas

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