Has anyone else lost music that hasn't been downloaded, but paid for?

Okay, I'm new at this. I had purchased a song and a music video, and during the download process, we lost power. The next day I tried to find what I had purchased, and I cannot find it whatsoever. Has this happened to anyone else? Has something like this happened to anyone else? I'd like to try and find a way to get the money back, or the songs back.

Contact iTunes Customer Service at this web page.

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*Feedback*
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We can complain about Apple's business decisions, but these discussions are user to user talk about possible solutions.
Here are the places to report bugs:
Get an account at
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Once on the bugreporter page,
   -- click on New icon
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Hi AP_In_Surbiton,
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Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
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Craig
BTCare Community Mod
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I gave my old MacBook Pro away and no longer have access to it. I didn't think to deauthorize it first. I DO NOT want it to have access to all music in my iCloud or any music that may have been downloaded sinceI gave away the computer. It now belongs to m

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Please help if u know how

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Has anyone else lost music that hasn't been downloaded, but paid for?

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