Has anyone even heard from Apple regarding the iWeb1.1 problems?

Question

I am curious to know if anyone has contacted tech support via phone or email and received some form of response to this rediculous problem eveyone is experiencing, and if so, what is their response?
I was about to call tech support and/por write but if everyone else has, why waste my time.

Answer 1

Here is the reply I got from Apple, the solutions do not work by the way :-
Dear Ian,
Thank you for contacting Apple.
We noticed that your request for assistance was sent directly to the .Mac Support email address, [email protected]. To ensure your request is received with the appropriate information, please, in the future, process all requests through the forms available at .Mac Support on the web, <http://www.apple.com/support/dotmac/>.
Based on the information you provided, we understand you are unable to publish your iWeb site to .Mac, receiving alternating errors.
To troubleshoot this issue, first attempt to publish your iWeb site to A folder on your Desktop by selecting File > Publish to Folder.
If you are unable to successfully publish your iWeb site to a folder on your Desktop, there may an issue with your site data or the iWeb application itself. To troubleshoot this issue further, please contact AppleCare as .Mac Support answers questions concerning the online aspects of iWeb sites published to the .Mac servers.
iWeb support can be found at <http://www.apple.com/support/iweb>. If you require assistance beyond what is available online, the Technical Support team can be reached at 800-275-2273 from 8 A.M. to 8 P.M. CST every day. Please note that a per-incident fee may be associated with obtaining assistance from Tech Support. Your Tech Support representative will be able to determine what cost, if any, would be charged for the call.
If you are able to successfully publish your iWeb site to a folder on your Desktop and continue to receive the error "There was an error reading your iDisk quota," we first recommend that you back up the iWeb data file. If you already have this file backed up, you may skip to "Resolving the issue" below.
To locate the iWeb data file:
1. From the Finder menu bar, select Go > Go to Folder.
2. Type (or copy and paste) ~/Library/Application Support/iWeb into the field and click Go. You should now see a file named Domain. This file may also appear as Domain.sites, but we will refer to it as Domain throughout these instructions.
If you have the Backup application that is included with .Mac, you can use this to back up the file to your iDisk, CD/DVD, or to an external hard disk.
Note: Though there is an iLife plan in Backup, it does not currently back up the files associated with iWeb. To back up iWeb files, you will need to use either the Custom or Home Folder plan.
If you do not have Backup, you can create a copy of the file and place the copy in a safe place. To duplicate the Domain file, click the file once to highlight it, then select Duplicate from the File menu. This will create a copy of the file named, "Domain copy." Move this file to the desktop or any other safe location.
Resolving the issue:
1. Quit iWeb if it is open.
2. From the Finder menu bar, select Go > Go to Folder.
3. Type (or copy and paste) ~/Library/Application Support/iWeb into the field and click Go. You should now see a file named Domain. This is a Mac OS X package file.
Note: A package is a relatively common type of document in Mac OS X; it is essentially a sealed folder. It contains individual items, but cannot be opened in the same manner as a folder.
4. To open the package, hold down the Control key and click on the Domain package file.
Note: If you have a two-button mouse, this step can be accomplished by right-clicking the Domain package file.
5. Select Show Package Contents from the contextual menu that appears.
6. A new window titled Domain will appear showing the contents of the package. Here you will see one file (or possibly two files) named "assets.<membername>.groups.<groupname>.plist" or "assets.<membername>.plist" where <membername> and <groupname> correspond to your .Mac member name and .Mac Group name.
Note: Your .Mac member name is the first part of your .Mac email address, before "@mac.com."
7. If you have either or both of these files, move them to the trash. Then close the Domain window.
8. Open iWeb and try publishing again.
If you receive the error "Publish Error - An error occurred while publishing file "filename", try publishing again. If the timeout recurs, continue trying to publish.
For more information, please see the following article:
iWeb: "Publish Error" message due to a network timeout
<http://www.info.apple.com/kbnum/n303353>
For more assistance with iWeb, visit the iWeb Support page:
iWeb Support
<http://www.apple.com/support/iweb>.
If you are unable to resolve the timeout issues after multiple attempts, please let us know. In your follow-up email, please include any details that may be relevant, such as situations in which the error does not occur, details as to how you connect to the Internet, such as your Internet Service Provider (ISP) and connection method, as well as any additional information pertaining to the configuration of your local area network (LAN).
Regarding your inability to perform successful searches of your Blog using the Search feature, we suggest forcing a republish of your entire site.
To republish your site, first make sure you can access your iDisk from the Finder menu bar.
1. Click Go in Finder menu bar
2. Click iDisk > My iDisk
3. Verify you can upload a file to the iDisk's Group Folder
If you are successful in this, open iWeb and force it to republish the entire site to .Mac. To perform a forced republish of your entire site to .Mac, hold down the Option key while choosing File > "Publish All to .Mac.
Once you have successfully republished your entire site, clear your web browser's cache and attempt to search your Blog page once more. You can clear Safari's cache by selecting Safari > Empty Cache.
If your issue persists, please create a test Blog page, compose a test entry, add the search function to the test page and then publish.
Please reply to this message with the results.
Sincerely,
Leah
.Mac Technical Support
Access a wealth of technical support information by visiting the .Mac Support website at <http://www.apple.com/support/dotmac/>.
To learn more about using .Mac, visit the .Mac Learning Center at <http://www.mac.com/learningcenter/>