Has anyone experienced a movie freezing while watching it?

While watching a rental from iTunes, the movie has frozen w/ 36 mins left. How do I get it running again?

Have you tried to give your iPad a reset? Hold down the sleep and home keys for about 20 seconds. If you see the silver apple it's rebooting.
If the reset doesn't help you can try a restore. If that doesn't help then if your device is under warranty and it's deemed to be a manufacturer's defect they should replace it for free. If it's not under warranty then the out of warranty replacement cost starts at 219 for a mini, 249 for a 2 and 299 for iPad 3+ (and more depending on the  model)
You'd need to make an appointment at your local apple store if you go for the replacement.

Similar Messages

  • My movies freeze while watching

    Hello, the last two movies that I purchased on Apple TV continue to freeze while you watch it. You have to wait several minutes for it to continue playing but as soon as is starts it will freeze again, what can I do?

    I would like this question answered as well

  • Has anyone had a system freeze while using Connect?

    My system froze today while I was trying to bring up a poll during a seminar.  Has anyone else had this experience and learned why it happens and/or good ways to deal with this problem?
    Christine

    Hi Christine,
    Are you licensed or hosted? When it froze did you lose connectivity? You can tell if you did if the little green box in the upper right corner disappears. If so, contact support. We had issues with crashes and basically were running out of room on our Connect Servers.
    Melissa

  • Has anyone experienced a blue screen while the ipad appearently still works in thbackground?

    has anyone ever had a blue screen iPad issue repaired and if so what was the price?

    Have you tried to give your iPad a reset? Hold down the sleep and home keys for about 20 seconds. If you see the silver apple it's rebooting.
    If the reset doesn't help you can try a restore. If that doesn't help then if your device is under warranty and it's deemed to be a manufacturer's defect they should replace it for free. If it's not under warranty then the out of warranty replacement cost starts at 219 for a mini, 249 for a 2 and 299 for iPad 3+ (and more depending on the  model)
    You'd need to make an appointment at your local apple store if you go for the replacement.

  • Has anyone experienced there computer freezing up when useing Photoshop CS4 or SC5

    My two computers both freeze up when I am useing Photoshop (working with a large file 82-120 megs with  multiple layers, channels and paths) it only ocurred when useing Photoshop. Otherwise the computrs works fine for every day tasks for buseniss and personal use, admittedly, I do not have any other resource intnsive applications other then QuickBooks or maybe a large Excel spreadsheet but I have no problem with these large files. I am not a gamer or I could try a game I hear that they can be resorce intensive.
    My first computer is used for personal and business. this computer has a number of programs on it, including Kaspersky internet security but it is not lacking in resorces, It is a Intel based computer, sporting Intel quad core 2.5 GHz CPU. running on a  32 bit Windows 7 operating system, its list of components are 4 gig ram, Nvidia Geforce 9600 GT graphics card (on the Adobe approval list sporting open GL) 4 sata hard drives, 750 watt power supply, Asus P5N-D SLI motherboard, the tower case has 7 fans and the CPU is water cooled.
    I run Photoshop CS4 on this unit.
    after I experienced this loss of critical files I call the tech support line to see if they could help with recovery of the file and to ask if they had a way to prevent this from occuring again.
    They said that I could wave bye bye to the file and the work, additionaly they said if I was working with large files like that, I should be runing a 64 bit system that could utilize additional memory.
    I really like working with the large files so I bit the bullet and spent the money for the 2nd computer that I would use as a dedicated Photoshop workstation.
    the second system has many of the same components because they have worked admirably. the key difference is as followes. 8gig ram, 64 bit Windows 7 operating system, Photoshop CS5 and the only other software is the drivers for the wacom intos4 tablet. I desided not to install any type of antivirus program because I will not be useing it on the internet except when it needs to connect to Adobe for whatever. my decision not to install antivirus can be reversed but I did not want any questions about it slowing up the computer.
    This system with Photoshop CS5, freezes up faster then the CS4 system.
    When I say Freezes up what I am referring to is the mouse and keyboard will not respond. Control/alt/delete will not bring up the task manager. Eventually I give up and have to force a shut down by pushing and holding the case start button for about 5 to 8 seconds.
    when I restart the system I check the file that I have been working and several times the file that I was working on is corrupted beyond Photoshops ability to open.
    I have used the windows 7, on board, memory diagnostics and it claims that all of the memory is fine I have reviewed the event logs and the only critacal errors are about the system being improperly shuting down. I even went to the trouble to click on the link for each error that will take you to Microsofts website and will serch for anything they have about that event and they had no help on the event.
    People with mac computers have had a similar problem that had to do with there fonts and plugins, but I do not have a mac and I have not installed any plugins. The CS5 is as it came from the factory and the Mac people kicked me out telling me to get over on my side of the street where the rest of the windows outcast are but that was only after they thought they had there problen solved. Its so funny, but losing these files is not, Please Help

    Thanks everyone for jumping in with both feet.
    Let me review what I have already done.
    (1). I have already witnessed how the wround driver for the tablet will wrack havoc. when I first started the 64 bit version of CS5 it would not recognize any PSD files at all and if you went to the file and right clicked looking for the (open with) dialog box forget-about-it the option for Photoshop was not an option.
    I called Adobe tech support and they told me that I was not going to be able to use the Wacom tablet with the 64 bit versionof Photoshop. I found that a little suspicious seeing how Wacom tablets  are the most preferred pen tablets for professional illustrators.
    I contacted Wacom and they explained that I needed to uninstall the Wacom tablet, reboot the computer, go to the website, download the new 64 bit drivers and then reinstall the tablet. after I did that. Photoshop found all of my files and opened just fine.It was only then that I found out about the freezing proplem with the 64 Bit version.
    A number of the helpful people here have tried to advise this to me but I have already be down tha road.
    (2). I have the latest drivers for the BFG Nvidia Geforce 9600 Gt, released in April of this year and I had already new that the were necessary for the open GL so this is one of the first things that I tried.
    Some one from our cousin Mac's side of the famaly and (Noel just suggested) that I try turning off the open GL. As soon as cousin Mac asked us to try this I did it (Them being famaly and all).
    I was able to give it a try on the 32 bit system on Thursday 7/8/2010.
    I was able to work on a very large file with a multitude of layers, channels and paths for about 5 hours before if froze. after the reboot I found that the file was fine and retained everything up to my last save.
    But this test is only good as circumstantial evidence because the freezes are somwhat random. They mosly happen after I have been working with a large file for quite some time but some times it can happen very quickly, maybe 25 or 30 minutes.
    Bye the way I really enjoy the humor, the Mac people are very serious people.
    the Mac users are just grouchy because they expect their computers to "just work", and of course they don't.
    We PC users have been given no such expecatations. THANKS NOEL
    Oh, don't worry about them mean old grumpy PC wanna be Mac peoples. Gota luv it THANKS dec9
    and Eight thousand dollar papper weight says it all. THANKS $8000paperweight.
    (3) the memory, CPU and mother board can not be ruled out  completly, just yet
    As for the memory I have used the on board windows 7 diagnostics and it passed. but this is a unreliable test for hevy-resource dependent applications and a load or stress test would need to be done to be confidend.
    I have a number of computers with the same kind of ram but after swaping them around I can not say that I have had any lasting results and it is compecated by experiences like what happened to me after turning off the open GL. What if I had of only worked for 4 hours? I would of thought that the problem was solved thats what would of happened
    Do any of you work with files like I have been talking about? and if so do you experience any problems?
    The motherboard can not be rulled out by any tests that I know of other then process of elimination which is at the heart of all sound diagnostics.
    I downloaded a utility that is helpful called (Cupid Z) that gives real time monitoring and idenification of components.All the voltages seem fine.A.
    I hope I will be able to up load the screen shots so you all can have a look see.
    The CPH is more than likely not the problem.
    I do have the option to install Photoshop on a third computer that has most of the same components but has a different Intel CPU. this would rull out any compatability issues (CPU with the Board) but if that were the case I dought that every other progrem under the sun works fine except Photoshop.
    dec9, I did delete the prefs on the 32bit system but I have not had time to test the operation of Photoshop as of yet.
    Lastly I will try to upload the screen shots of (Cupid Z) you will see that the latencys and the frequency are correct. Under the SPDscreen the plausible timinigs for verious common frequencies are given,, all seem to be with in range. The lantency are inside the spec.given by Corsair;s website
    Asus provides a utility that allows you to monitor Temptures and voltages and I hope to send you a screen shot of this and you can see that they all are correct.
    I would like to send the event log but I am not sure how to do that if someone could give me the 411 on how to do this I will send them to you I have saved the errors in several file formats but I cant see how you cold read them on this little page Thanks again POBOX119 signing off

  • Movie freezes while watching dvd

    I have made a 50 min. movie and when I go to watch it the screen will freeze up (or I get the pixel blocks that are scrambled). This will happen at anytime during the movie. What is causing this? On some dvd players it will work just fine, then on others it will freeze half way thru, still others it will work just fine one time and freeze the next. Very annoying since I have given them away as gifts and now my movie is freezing up on them! Any thoughts?

    +using Verbatim disk and I had the same problem. But burned on 4x reduced the problem and 2x eliminated the problem.+
    *Further support for this:*
    I recommend a disk image burned to Verbatim DVD-R at 4X or slower using Toast or Disk Utility.
    David Pogue also recommends Verbatim on page 356 of his latest book:
    iMovie HD & iDVD 6: The Missing Manual
    Quoting David: "Cheaper brands don't use the same amount of organic dyes and are more likely to suffer premature deaths."
    Although, I burn Verbatim at 4X and have no problems.

  • My ipod Nano generation 7 shuts down unexpectedly while using the NIKE  app, has anyone experienced this problem?

    My ipod Nano generation 7 shuts down unexpectedly while using the NIKE  app, has anyone experienced this problem?

    This is not a problem I have only had with 7th gen. iPod.  I have had this problem with the 5th gen.  It goes back a few years.  Nike and Apple are aware of this.  Nothing has been done.  It appears that when the iPod voice commences (whether to update you on the status of your run) and you touch a button to prompt a mileage update or song change yourself (or even brush the device wrong when taking off a jacket), the operating system overloads and cannot sort it out.  It then shuts down and reboots.  Your mileage is lost.  So sorry.  Have a nice day.
    Love the other aspects of running with a nano (small and light weight).  I can keep it high and dry and out of the way.  Like the software.  Use it almost everyday.  Hate the unknown dropped runs.  I have logged over 2,000 miles with these devices.  Today I lost another 3 miles - probably the 30-40th time it has happened.  Frustration is somewhere between time for another device to time for another system - Map My Run indeed!
    This probably occurs with my iPod once or twice a month.  Went to the Apple Store - three times.  The first time was maybe two years ago and they first tried some magic dust and then on the second visit, they swapped out my nano - it was a bit flimsy.  The problem returned.  I then upgraded.  The problem returned.  The third time they did a reset and it seemed to help.  Then, it returned.  But to download an older software version, verify the fidelity of the UBS cable, jump from computer to computer, make a trip to the Apple store, and perform so many two steps on one leg just to get what we paid for seems . . .  well, lame.  And, Apple told us the thingy would work using all the different computers and software (Vista, Nike, etc. etc.).   
    Oh, one other thing.  The Apple Store told me to complain to Nike.  Nike said their software is fine.  This is like dealing with General Motors or the government - but, worse.  Not my problem man.  See the guy over there.  Got it.
    I note that no one from Apple is jumping in the chain here with a fix.  So much for customer exuberance.  Generally like Apple.  We have about 20 Apple devices in our family (desktops, portables, phones, pods, tablets) and are lining up for the watches . . .  but, maybe Apple is an idea who time has come and gone, . . . like the wind. 

  • TS3116 I download a movie and while watching it freezes or pauses.  I have apple tv first generation.  What is the problem?  I can watch trailers just fine.

    I am having problems with my First Generation Apple TV.  My software is up-to-date. 3.0.2.
    I download a movie and while watching in pauses and freezes for as long as a minute sometimes.  I have already checked with my ISP regarding network issues.  There are none.  I can view trailers with no freeze or pause issues.  Just the actual movie when I download.  Is there something I am missing here?

    You must have a slower connection if it took 2.5 hours, did you pause it or exit out to the main screen? I've paused movies many times and it resumes..it could be due to the connection as well  so what is your actual speed? Check www.speedtest.net Wifi or ethernet? Have you changed the DNS settings?

  • HT201398 I'm unable to re-install Whatsapp as the iTune Store keeps appearing the terms and condition, once i click the iTune Store. While on the term T&C page, there's no button for proceed. Cant do anything. Has anyone experienced it ?

    I'm unable to re-install Whatsapp as the iTune Store keeps appearing the terms and condition, once i click the iTune Store. While on the term T&C page, there's no button for proceed. Cant do anything. Has anyone experienced it ?

    Hi umawi,
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    http://support.apple.com/en-us/HT201559
    If the issue is still present, try clearing the Safari History and Website Data, which is explained in the following article:
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  • While watching purchased movies on itunes....Movie stalls/freezes, While watching purchased movies on itunes....Movie stalls/freezes

    While watching purchased movies on itunes....Movie stalls/freezes, While watching purchased

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    Has anyone experienced electrical schock, tingling, burning and pain in the fingers, hand and wrist while using the apple mac desktop and the apple pro notebook??  If, so have you found a solution??  Never experienced this with any other computers and I have talked with my Doctor as well as a specialist and have had an EMG test for capatunel and nerve damage both test were negative

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