Has anyone experienced Apple Mail flattening .PSD file attachment when sending?

One of my students encountered the case when Apple Mail flattens .PSD file when sending an attachment.
Running latest Mac OS X 10.6.2 (10C540) Mail Version 4.2 (1077). Multi layered .PSD file 120K was saved on desktop and than attached to email. None of the Adobe applications were running at that time. After it was sent, the attached file in Send mail folder was flattened and it size dropped to 88K.
The flattened file was sent to destination. Although we could not reproduce this problem on the other computers, it always happens on this particular machine.
When the problem was reported to Apple, the answer from engineers was more disturbing than the problem itself.
They said "... it is OK to flatten the file to reduce the size of attachment when sending. It is expected email behavior". I am very troubled by this attitude from Apple. Flattening the image discards information contained in individual layers. This is actually EDITING the contents of an attachment when sending it.
Has anyone experience this problem? Also, I would appreciate feedback on Apple's position that it is OK to edit attachments when sending them withou asking the user first.

Marian,
I'm afraid you have missed the point. People send binary files via email all the time: images, video and music clips - in fact any attachment is a binary file. Underlying protocols are implementation details, a mail client may choose any form of encoding/encryption to send an attachment. However, the internet standard requires that an attached file is delivered exactly as it was sent, mail clients/servers are not allowed to take upon themselves to "optimize" attachments without the end user knowledge and permission. It creates a dangerous precedent. In this particular case my photography student had no way of knowing that for whatever reason his particular setup would flatten the image and ruin his homework.
Also, none of the protocols: FTP, SMTP or HTTP is inherently binary or MIME encoded, it depends on the settings and implementation ( Check RFC's)
I am not asking for a work around, which is trivial. I am simply trying find how serious is the problem. This is not a normal behavior, I know for certain only about two cases when it happens. With such a rare occurrence it seem to be a bug rather than a feature. That is why Apple reaction to is so surprising.
Sergei Petrov
http://spandas.com

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