Has anyone experienced having an iPhone where 2 inside screws are missing and it has effected the warranty?

I recently experienced problems with repairs to my iPhone 4s. It was a replacement phone which incurred problems. However when I went in to have my phone fixed at the genius bar I was refused because they said 2 screws were missing inside therefore my warranty was void. My problem is that I believe I was given a faulty refurbished phone. Is there any way of proving this as at the moment it is their word against mine.

There is no way to prove it but if I were you I would call AppleCare and ask either for a manager or to be transferred to Customer Service and CALMLY relate your story.

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