Has anyone had a problem installing PSE Elements 8.
I have installed PSE Elements 8 from a new boxed CD onto a new Dell running Windows 7 Professional (64 Bit).
PSE has loaded without any warnings and I get to the welcome screen OK. Organiser works fine but if I try and start Edit it just circles around back to the Edit prompt. I have tried getting in via Fix in Organiser which then advises Loading Elements workspace but then drops me back to menu.
I have tried all the Tech Note suggestions but after hours of trying am still no further forward.
I even downloaded and installed the trial version but I this performs in the same way.
All suggestions welcome. Thanks
No luck.
PE Editor does not open with Ctrl/Alt/Shift nothing...zilch
Running PE Editor from this point using Open produces error message. PE Elements has stopped working - Close Program.
Thanks anyway.
Problem has now been escalated to senior tech team within Adobe.
Date: Mon, 1 Mar 2010 02:47:01 -0700
From: [email protected]
To: [email protected]
Subject: Has anyone had a problem installing PSE Elements 8.
The only other suggestion is try re-setting the Editor preferences as this often fixes conflicts. You will also be able to check that this part of the application installed correctly.
Hold down the windows key to the left of Alt and press the letter E to launch Explorer
In the left side pane click on Computer
In the right pane double click on Program Files, then double click Adobe, then double click Photoshop Elements 8.0
Use the right hand scroll bar to move down the list of files and locate Photoshop Elements Editor With one hand holding down all three keys CtrlShiftAlt right click on the Editor file in the list and select open.
You should see a pop up box with the words Delete Adobe Photoshop Elements Settings File?
Click on Yes
Close down Elements and re-open it in the normal way.
Please let us know if that works.
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